Moonstone Rentals Limited Recenzje 

52
Wynik TrustScore: 4 na 5

4,1

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great fast service.. couldn't get a phone anywhere due to average credit rating. So applied threw this company on the Monday and had a new phone by Thursday. Couldn't ask for anything more great custo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great service. Can't believe how quickly and easy it is. Wasn't sure whether I'd be accepted with an average credit score, but I was accepted very quickly and my new 55" tv was sent out next day deli... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Absolutely fantastic company. Was accepted the same day and then courier company delivered my TV 3 days later. No huge waits when wanting to talk to somebody straight through. Thank you moonstone rent... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Goodness me, the other reviews are so obviously paid for! For anyone reading, please don’t use Moonstone Rentals. They are part of a Cash for Gold type business, renting old, used hardware a... Zobacz więcej

Informacje dotyczące firmy

  1. Wypożyczalnia sprzętu audiowizualnego
  2. Sklep z telefonami komórkowymi
  3. Sklep TV

Napisane przez firmę

Stay up to date with technology and see all of our top quality smart devices at affordable prices. We offer a truly flexible renting experience with hire periods starting at just 3 months. Rent TVs, Mobile Phones and Tablets all with low cost rental and flexible rental periods, smart gadget rental could not be easier, so sign up now and start your hire process today. Low credit score? No problem, we look at the bigger picture! So complete your application today.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

52 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(52)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Scam when returning items

Had a tv for 2 years with these. Sent back in perfection condition, only sent back as parents brought me a new tv for my birthday. Sent the correct evidence. Was first told the tv hadn’t been sent, so sent the evidence then was told 3 months later the tv arrived smashed :). Company is a scam.

19 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

EXCELLENT *****

I have received nothing but Excellent Communication and Services from this Company and the Support A1 ,
Thank You Again ,
Danny Samuels...

13 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent communication

Excellent communication, very quick responses from the team
Staff went above and beyond to help me with my enquiry.
Very pleased with the kind service I've recieved. Cant thank the team enough
5 star service

7 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Predator and prey.

Goodness me, the other reviews are so obviously paid for! For anyone reading, please don’t use Moonstone Rentals.

They are part of a Cash for Gold type business, renting old, used hardware at exorbitant rates, often totalling more than triple the items cost when it was new.

For example: a 128Gb iPhone 12 is being offered at £20 per week on a 36 month agreement. That means that your 4 year old, used phone will set you back a total of over £3000 (the phone sold, brand new in 2020, for £799).

Moonstone are clearly a predatory company, taking advantage of the most vulnerable people. The reviews are all rubbish. If you have an average credit score, any network operator will accept you for a contract phone at zero percent finance. Even poor credit customers are eligible for a phone contract. Please, please don’t use Moonstone.

Edit: Moonstone are demanding information from me that doesn’t exist or that they never had access to in the first place, under threat of not recognising my review as genuine. I wonder if all the fake reviewers that they paid for provided this information on demand?

1 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

moonstone are realy very good they have…

moonstone are realy very good they have the best phones to hire and they are very quick to responed to any quires and they are so helpful thanks moonstone

2 kwietnia 2024
Opinia niezależna
Logo Moonstone Rentals Limited

Odpowiedź od Moonstone Rentals Limited

Thank you so much for your wonderful feedback! We're thrilled to hear that you've had a great experience with our phones and customer service. At Moonstone, we always strive to provide the best products and support to our customers, and it's fantastic to know we're on the right track. Your satisfaction is our top priority, and we're here to assist with any future needs or questions you might have. Thanks again for choosing Moonstone Rentals.

Oceniono na 5 z 5

Mrs kim kent…

Very happy with service and all the things that we rent

5 marca 2024
Opinia niezależna
Logo Moonstone Rentals Limited

Odpowiedź od Moonstone Rentals Limited

We appreciate your feedback, always happy to help.

Oceniono na 3 z 5

Second hand TV with missing parts

Second hand TV with missing parts, £13 a week for a £298 TV you would expect a new unit, Customer service is fast to respond but not off to a great start.

23 lutego 2024
Opinia niezależna
Logo Moonstone Rentals Limited

Odpowiedź od Moonstone Rentals Limited

Thank you for feedback, your comments have been noted. Our customer service team are always here to help.

Oceniono na 5 z 5

Fantastic company delivered my tv…

Fantastic company delivered my tv within the week any issues have ever been addressed and even when had something going on spoken to them and nothing is every to much to do. Brilliant company would recommend to anyone

18 lutego 2024
Opinia niezależna
Logo Moonstone Rentals Limited

Odpowiedź od Moonstone Rentals Limited

Thank you very much for sharing your experience, much appreciated!

Oceniono na 5 z 5

Lovely company had rough time with…

Lovely company had rough time with another rental company switched to moonstone and they are great very quick at replying back to emails they products are great no problem at all

14 lutego 2024
Opinia niezależna
Logo Moonstone Rentals Limited

Odpowiedź od Moonstone Rentals Limited

We really appreciate your feedback, thank you for sharing your experience!

Oceniono na 5 z 5

I am completely happy with my TV and…

I am completely happy with my TV and phone I rent from Moonstone Rentals there both value for money and I would give them 10/10 for customer service.

14 lutego 2024
Opinia niezależna
Logo Moonstone Rentals Limited

Odpowiedź od Moonstone Rentals Limited

We are very pleased we meet your needs, thank you very much for your feedback!

Oceniono na 5 z 5

Great Business, Nothing is too Much Trouble.…

Amazing customer service from start to finish, easy to apply and set up and delivery was exceptional, keep up the hard work guys.

8 lutego 2024
Opinia niezależna
Logo Moonstone Rentals Limited

Odpowiedź od Moonstone Rentals Limited

Thank you for sharing your experience, we are always happy to help!

Oceniono na 5 z 5

I have 2 items from Moonstone Rentals

I have 2 items from Moonstone Rentals. The second item I received has had a couple of issues which I emailed at first and got a reply not long after and on a weekend. Anyways we thought the issue was rectified. The day after more problems so I called explain and the lovely lady on the phone sorted it with no hesitation. Everything is done as they say nothing hidden. When I call they answer and are always very helpful and understanding. I will stay a customer with moonstone and keep hiring other items. I feel that use are doing it right and could teach other businesses how it is done. A customer should feel the way I do and not just a number. Thank you for your great service keep doing a brilliant job.

5 lutego 2024
Opinia niezależna
Logo Moonstone Rentals Limited

Odpowiedź od Moonstone Rentals Limited

Thank you very much for taking the time and sharing your experience. We are always happy to help!

Oceniono na 5 z 5

Great service

Brilliant product and service

15 grudnia 2023
Opinia niezależna
Logo Moonstone Rentals Limited

Odpowiedź od Moonstone Rentals Limited

Thank you very much for sharing your experience, much appreciated!

Oceniono na 5 z 5

Very easy to apply

Very easy to apply, fast delivery and simple payments, will definitely be using these indefinitely 😊

13 grudnia 2023
Opinia niezależna
Logo Moonstone Rentals Limited

Odpowiedź od Moonstone Rentals Limited

Thank you for your feedback, we are pleased we could help.

Oceniono na 5 z 5

Smooth TV rental experience with…

Smooth TV rental experience with moonstone rentals. Diverse selection, prompt delivery, and hassle-free setup. Quality TVs, transparent terms, and responsive customer service. Highly recommended!

3 stycznia 2024
Opinia niezależna
Logo Moonstone Rentals Limited

Odpowiedź od Moonstone Rentals Limited

Your feedback is much appreciated, we are glad we could help!

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