I have moved from another provider to use this in Ghana. Unable to use my phone as a Hot Spot. Have asked for support, after trying all they said, was told they would revert. Well that has not happ... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
USA esim Leider war die esim auf Indonesien registriert und von einer Vielzahl von Webseiten (wie Hotels, Regierungsseiten etc.) geblockt. Wahrscheinlich irgendein Geoblocking wegen der Herkunft. Auß... Zobacz więcej
Reakcja na opinię
Top Erfahrung! Preis-Leistung ist unschlagbar, habe 5GB Volumen für 15€ erhalten, die Verbindung in Katar und auf den Seychellen hat jederzeit perfekt funktioniert, kann also nur Gutes über den A... Zobacz więcej
I never heard of this company until I noticed charges on my bank account. I don't have a physical debit card on my account, so i don't understand how this could happen. The esim is not on my phone an... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Monty eSIM provides the best connectivity you can ask for, whether you’re a regular traveler, or just someone enjoying their vacation. You can now download up to 10 eSIM profiles using our app, with any compatible device, wherever you may be around the world! Monty UK Global limited, a company incorporated under the laws of England and Wales with registration number No.8632740 and VAT 169296852 having its registered office at Bridge House, 181 Queen Victoria Street, London EC4V 4EG, United Kingdom.
Dane kontaktowe
Bridge House, 181 Queen Victoria Street, EC4V 4EG, London, Zjednoczone Królestwo
- +44 7418 375735
- support@montyesim.com
- montyesim.com
2,5
Słaba
55 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
By far the best e-sim I have used - Montye-sim
By far the best e-sim I have used. Great coverage and super easy to set up
27 listopada 2023
Opinia niezależna
Great customer service and very understanding
Great customer service through whatsapp. 1st esim wasnt working properly so they end up helping me to set up new esim, which work really good. Unfortunately, I left the country early due to medical reason and montyesim was very understanding and refunded the full amount right away.
18 listopada 2023
Opinia niezależna
Great customer support // Hotspot doesnt work
Bought an eSIM, straight forward process.
Easy to activate and such, customer support very responsive via WhatsApp, and they've helped me set up the APN configs to have data working.
On the down side, before buying i got confirmation that hotspot would work, but that's not the case. Tried two interactions with Customer Support where they were dismissive and said the issue was on my end - it wasnt as others saying they experienced the same.
20 października 2023
Opinia niezależna
What a great customer service from…
What a great customer service from these folks at Monty. I had a small issue activating the eSIM. Ayman from Cust. Serv. replied instantly to my WhatsApp then took me step by step solving the problem (which by the way was my fault). In few steps he guided me through it. Now I have a great connection for the next 30 days all over Europe. Hope Monty will post this review to others to appreciate this terrific service. Ayman is truly an asset to Monty
26 października 2023
Opinia niezależna
Kostengünstige eSIM für Brasilien, etc.
Kostengünstige eSIM für Brasilien und viele weitere Länder.
25 sierpnia 2023
Opinia niezależna
Worked great, no issues.
Don't know why some people complain about the eSim not working, but for me and my partner it worked great. After purchasing and setup, the activation can take several minutes, in my case about 5 minutes and for my partner approxinately 3 minutes, so just have a bit of patience.
We used it mainly in Switzerland. Always good signal and even 5G supported. Also multiple providers/networks are contracted by Monty I noticed. When we went back to the Netherlands I forgot to turn my own SIM card on, so without realising I used the eSim for several days and it worked perfectly. So don't hesitate and choose Monty!
20 września 2023
Opinia niezależna
Worked great in 3 different…
Worked great in 3 different Countries!!!
When I first purchased it and read all the reviews i felt like "oh god, what have I done?" Instead, I have used it in UK, Germany and North Macedonia and it simply worked great, no issues at all.
After that, I have referred my friend and I have even received 3 $ cashback straightaway.
7 września 2023
Opinia niezależna
+ Good roaming partners (3 Austria)
+ Good roaming partners (3 Austria)
+ Can always check remaining balance in app
+ Great prices for EU/CH
+ no KYC verification needed
- Hotspot never worked and support couldn’t help me (3 inquiries)
25 sierpnia 2023
Opinia niezależna
Avoid this company
Avoid this company. After my order I noticed that eSim doesn't work on my cellphone. 10 min. after my order i asked them for cancellation. They answered to check that but actually never did. Never got a refund.
16 sierpnia 2023
Opinia niezależna
Odpowiedź od MontyeSIM
Thank you for sharing your feedback with us regarding your recent order. We sincerely apologize for the inconvenience you've experienced, and we want to ensure that we can address your concerns effectively.
To assist you further and resolve this situation to your satisfaction, please submit any data regarding your order and the issues to the following email support@montyesim.com.
Yes Don t believe Them Monty esim they…
Yes Don t believe Them Monty esim they sell fake esims and scam you.
1 sierpnia 2023
Opinia niezależna
Odpowiedź od MontyeSIM
Dear valued customer,
We appreciate your feedback and want to assure you that the allegations made about our eSIMs are untrue. We pride ourselves on providing only authentic and reliable products to our customers. Your satisfaction is our top priority, and we are here to address any concerns you may have. Please feel free to reach out to our customer support team support@montyesim.com if you have any questions or require further assistance.
Thank you for your continued trust in our services.
Best regards,
Customer Support Team
Monty Mobile
support had no solution
I thought they wanted to cheat me. The support couldn't help me, then thanks to google I found the error. Added the same APN and now it works.
20 lipca 2023
Opinia niezależna
Odpowiedź od MontyeSIM
Dear Manfred ,
Thank you for sharing your experience with us. We apologize for any inconvenience you faced with our support. We're glad to hear that you were able to find a solution through Google and resolve the issue by adding the same APN. Your feedback is valuable to us, and we're continuously working to improve our support services.
If you encounter any further issues or have questions in the future, please don't hesitate to reach out. We're here to assist you.
Best regards,
MontyeSIM Management Team
The company sells fake esims
The company sells fake esims. I purchased esim for Turkey on their website for 5.99 for 5GB and it never worked. I added esim, enabled data roaming.. just like I do with other esim providers and it didn't work.
The company is simply selling fake esims that never work. Don't waste your money trying to save few bucks with them!
3 lipca 2023
Opinia niezależna
Odpowiedź od MontyeSIM
Dear valued customer,
We appreciate your feedback and want to assure you that the allegations made about our eSIMs are untrue. We pride ourselves on providing only authentic and reliable products to our customers. Your satisfaction is our top priority, and we are here to address any concerns you may have. Please feel free to reach out to our customer support team support@montyesim.com if you have any questions or require further assistance.
Thank you for your continued trust in our services.
Best regards,
Customer Support Team
Monty Mobile
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.