Montaveo Recenzje 

48
Wynik TrustScore: 1.5 na 5

1,6

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Buyer beware - this website does not supply the goods advertised. Nor do they deliver in the timescales provided. They are posing fraudulently as a French company but in actual fact your payment goes... Zobacz więcej

Oceniono na 1 z 5

Terrible service Order delayed, no notifications No goodwill offered, didn;t answer question No refund or returns information on website - contact form filled. Still waiting for a reply Product a... Zobacz więcej

Oceniono na 1 z 5

Purchased 2 linen jackets from their website. Jackets came in the mail with no tag. They ripped the tags off. Their customer service phone number does not work and therefore you cannot reach anyone. P... Zobacz więcej

Oceniono na 2 z 5

Very difficult to get info on order. By the time I realized my order was duplicated, I was told it was too late to cancel 2nd order. I recived the items I ordered. The quality appears OK, but there ar... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep odzieżowy

Napisane przez firmę

Montaveo is a brand that brings the warmth, confidence, and effortless style of Italy into everyday life. We believe great clothes should feel as good as they look — pieces you’ll reach for again and again because they just fit right, move with you, and last. Every collection starts with real feedback from our customers and is made in partnership with skilled makers who care about the details as much as we do. From cozy knits to laid-back jackets, everything is designed to help you feel comfortable, put-together, and ready for whatever the day brings. At Montaveo, we care about how our clothes are made and the people who wear them. Our goal is simple: you dress good, you feel good. We bring only the best style so you can walk with confidence.


Dane kontaktowe

1,6

Bardzo słaba

Wynik TrustScore: 1.5 na 5

48 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 59% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,6

Wszystkie recenzje

(48)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 41

Napisz recenzję
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Oceniono na 1 z 5

Buyer beware

Buyer beware - this website does not supply the goods advertised. Nor do they deliver in the timescales provided. They are posing fraudulently as a French company but in actual fact your payment goes to a Hong Kong company and what you receive is cheap Chinese rubbish - in old looking plastic bags. The product does not survive 1 wash and if you ask to return they say do so at your cost !! My advice - stay clear. I wished I had read the reviews before wasting over £100 with them !!

30 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Purchased 2 linen jackets from their…

Purchased 2 linen jackets from their website. Jackets came in the mail with no tag. They ripped the tags off. Their customer service phone number does not work and therefore you cannot reach anyone. Products do not look anything close to what they advertise. Product quality is poor.

6 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Ordered a wide brimmed sun hat

Ordered a wide brimmed sun hat. Pictures looked very good quality. Paid £24.99.
Did not state when orders that delivery would take nearly 4 weeks to arrive. Setting that aside I would not have minded if what turned up was of good quality. It was not. Very cheap material, with the brim of the hat folded in the post and folds did not come out. Top of hat was very poor. I usually check with AI for dodgy websites but this one I did not, it looked very genuine. But it is a scam. I have contacted customer service as surprise, surprise there is no clear way to return. Do not waste your money or time

1 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

I ordered 2 cashmere sweaters in Small

I ordered 2 cashmere sweaters in Small. They took 2 months to arrive and received the wrong size. I contacted Customer Service to return and request a refund since they took so long to arrive and were not only wrong, but no longer needed. Customer Service was courteous but insisted on offering a 35% refund max. The indicated returns were to Sweeden. After much insistence, they gave me an address to send to Sweden for return. The package was mailed and 2 months later arrived unclaimed. Once again, a very courteous customer service insisted that they did not receive the package (I sent photos to prove it) and could not issue a refund, they offered again 35% refund. At this point, 5 months later and an additional $29 in shipping I gave up and took the offer. Do NOT order from this company! You will never be able to exchange or return items.

28 października 2025
Opinia niezależna
Oceniono na 1 z 5

Stay away from Montaveo.

Stay away from Montaveo.
I ordered slippers from this Montaveo. What they sent me were cheap knockoffs that were not made of the same material as the picture. I complained. They suggested I send the shoes back, by way of Switzerland, where the return shipping charges exceeded the cost of the shoes.
They offered me a 30% refund, which they then denied.

10 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

If i could rate 0 I would

If i could rate 0 I would! Subpar quality clothing! Customer service contact telephone number always busy! should have read reviews before purchasing.
Will charge back my credit card for refund as customer service is non existant.

27 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

BUYER BEWARE I ordered what I thought would be a…Cashmere Sweater

I ordered what I thought would be a quality Richmond Cashmere a mock turtle neck sweater .I paid $103 CA.
What I actualy received was a sweater which was not labelled, no brand name; no washing instructions or materials. Is that not illegal? It did not even feel like a Cashmere. It may have been wool, but as I mentioned there was no labelling so it may have been even synthetic. FRAUD!

18 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

Beautiful web site obviously stolen

Beautiful web site obviously stolen from a legitimate company. I ordered a shirt in a size XL. I received a very crudely made shirt that was the size for a small boy.
No label in the collar, only a small tab in the inside seam 'XL". They offer a 20% refund or send it to them at buyer's expense which they state could take a long time and subject to approval. The phone number shown online say shows "call ended" before it rings. The address they show online turns out to be a UPS store. No company principals are shown on the internet. Horrible reviews on the internet, yet they continue to scam the public with the passive help of the credit card companies. This is the second time I have been scammed by Facebook ads, it won't happen again.

25 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

DO NOT PURCHASE!!!!

The worst company ever. DO NOT purchase. I received my order which was wrong size and defected so I could not even resell them. I asked for a refund and with some ridiculous options given including I pay for shipping costs, like it’s my fault, I was given an option of 20% refund then 25%. Absolute rubbish of a company.

3 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Cardigan

This company is dreadful. After some weeks a very poor quality item arrived. Buttons on wrong side. No label on garment and no return label. Fit for the bin, Please be aware, SCAM

19 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Do not buy from this company. Scammers and liars

This company is a SCAM. My order has been stuck in Franklin Park IL since December 9th. Customer service keeps changing the dates of when it arrived in the processing center. Customer service phone number does not work. Keep pacifying me with lies. I doubt that I will EVER receive my order !! This is awful

26 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Do NOT purchase from this company

This company is definitely a SCAM crowd.
They advertised on Facebook, I ordered 3 XXL shirts & 36” trousers from them. No confirmation of my order was received and after investigation I tried to cancel the order and get a refund, to no avail as they stated that the order was in transit. How convenient.
On receiving the order they sent 3 XXXL shirts, too large, and trousers that were either 30” or 32”, too small.
When I contacted them they informed me that the sizes were based on Italian sizes thus the difference. After investigation I found that this statement was INCORRECT.
Based upon the above I request that THEY finance the return of the items and provide a FULL refund.
They then told me that all return costs was at the cost of the buyer, as per their terms, which was never highlighted prior and during the purchase of the goods or could be viewed.
They have offered me a 30% refund and I can keep the goods and suggested I put a sweater on under the shirts. You couldn’t write all of this.
I’m still fighting with the company as THEY made the mistakes and hope common sense will prevail and I receive my full refund, but I won’t be holding my breath

7 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

DO NOT BUY FROM THIS COMPANY!

DO NOT BUY FROM THIS COMPANY!! This retailer is a complete SCAM. I ordered 3 shirts and they arrived low quality and not even close to the online images. Colors and fabric quality way off! Advertised flannel and arrived thin / cheap cotton. The product was shipped from Florida and the return process requires mailing return to Sweden at a cost of $220. TOTAL SCAM!

30 października 2025
Opinia niezależna
Oceniono na 5 z 5

Nice quality and fast shipping

Bought some suede loafers for my trip to Italy. They arrived fast and seem like very high quality. Customer service also replied fast on a Sunday so great service!
Anyway pls give me some discount code so I can also buy a few new sweaters thanks :)

8 października 2025
Opinia niezależna
Oceniono na 5 z 5

Very happy with my purchase

I love my cashmere sweater. It firs perfectly. When I wear it, I get many compliments. Great value!
I contacted the company to check on care and the customer support is outstanding. Very happy with this purchase!

12 listopada 2025
Oceniono na 2 z 5

Montaveo has too many questions.

Montaveo makes a decent shoe. The pairs I ordered look nice. I admit it took a little while for them to arrive and I was not able to track where they were for awhile. I ordered 4 pair. I was shocked that they came in a big bag. To advertise themselves as a quality shoe store it was disappointing to get 4 pair of shoes in a what amounted to "a big zip lock bag". There is no sole in the shoe, just a piece of cardboard. You have to put your own cushioned sole in the shoe. Overall, the experience is probably not one I would do again. The price of the shoe was good as they were on sale. But the buying experience and the shipping and receiving experience leaves much to be desired. The professionalism needs work. And it is not easy to get in touch with someone. I do not recommend.

4 października 2025
Opinia niezależna
Logo Montaveo

Odpowiedź od Montaveo

Thank you for taking the time to share such a detailed review, we genuinely appreciate you outlining your full experience, even though we’re very sorry it turned out this way. The concerns you raised are valid, and we understand why you were disappointed. Your feedback about communication and professionalism is especially important, and we take it seriously. Please reach out to us at support@montaveo.com with your order details so our team can review what happened and see how we can improve further.

Oceniono na 2 z 5

Terrible customer service.

Very difficult to get info on order. By the time I realized my order was duplicated, I was told it was too late to cancel 2nd order. I recived the items I ordered. The quality appears OK, but there are no lables showing fiber content or care instructions. I don't know if it is actually cashmere. One of the items was the wrong size (XXL instead of medium.)

17 listopada 2025
Opinia niezależna
Logo Montaveo

Odpowiedź od Montaveo

Thank you for taking the time to share this — we’re really sorry your experience ended up being this frustrating. If you can reach out to us at support@montaveo.com with your order number, we’d like to take a closer look and help sort everything out. We truly appreciate you bringing these issues to our attention so we can improve.

Oceniono na 1 z 5

Ordered one sweater the company sent 3…

Ordered one sweater the company sent 3 and charged me. The next day and for a week I asked for a return code which they won't send since it's a sham company even though their return policy states returns within 30 days. Also, their phone number doesn't work...another Chinese rip off.

6 listopada 2025
Opinia niezależna
Logo Montaveo

Odpowiedź od Montaveo

We’re really sorry you had to deal with this — receiving extra items you didn’t order is incredibly frustrating. That’s not the experience we want anyone to have with us. Please email us directly at support@montaveo.com with your order number so we can look into this immediately and sort things out for you.

Oceniono na 1 z 5

STAY AWAY FROM THIS COMPANY!

STAY AWAY FROM THIS COMPANY!
Fraud abounds! Shouldn’t even have 1 star but that’s the only way I can review. Ordered leather boots and received plastic boots that smelled like cigarette smoke. I contacted them via email to their customer service email address 3 times and finally got an answer. They wanted to offer 20% off price and if I didn’t want to do that the other option was to spend my money to ship back to headquarters in Sweden even though the packaging on the boots I received was from within the US. I do not want their offer of 20% off the order. I am going to report them to the BETTER BUSINESS BUREAU

13 listopada 2025
Opinia niezależna
Logo Montaveo

Odpowiedź od Montaveo

We’re truly sorry you went through this — the experience you described is completely unacceptable, and we understand why you’re upset. Please reach out to us again at support@montaveo.com with your order number so we can review this urgently and make sure it’s handled properly. We take feedback like this very seriously.

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