Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Not a bad replacement, but not identical. It sits a bit differently than the wheel on the opposite side. It doesn’t sit flush against the wheel, but close enough. Part came quickly. The shipping was... Zobacz więcej

Oceniono na 5 z 5

The boot was a perfect replacement part. The chair is only 18 months old so I was surprised that the original rotted away. But you weren't responsible for that!

Oceniono na 4 z 5

Got what I ordered. However, it was to come via UPS, according to your clerk, but it was switched to USPS, and according to THEM, the VENDOR switched. Yet you deny that. My delivery address and p... Zobacz więcej

Oceniono na 5 z 5

The entire experience from ordering to delivery to using the product, has been an absolute delight. The product, a battery charger, has performed exactly as I expected. The normal charger sent with... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca sprzętu dla osób z ograniczoną mobilnością
  2. również w kategorii:
  3. Sklep samochodowy
  4. Sklep z akcesoriami rowerowymi

Napisane przez firmę

Monster Scooter Parts is a leading online retailer of replacement parts, accessories, and components for mobility scooters, power chairs, electric scooters, gas scooters, mini bikes, ATVs, go-karts, and other small personal and recreational vehicles. Founded in 2005, we've built one of the industry's most extensive parts catalogs — over 20,000 SKUs shipping from our Colorado warehouse — serving individual owners, caregivers, and professional repair shops alike. We're proud to support the mobility community with a deep selection of replacement parts for mobility scooters and power chairs, including batteries, chargers, controllers, motors, tires, and more, helping customers maintain their independence and extend the life of equipment they rely on every day. Alongside this, we carry thousands of parts for recreational vehicles, from electric scooters and mini bikes to ATVs and gas-powered scooters, covering everything from routine maintenance items to performance upgrades. What sets Monster Scooter Parts apart is our commitment to service. Our U.S.-based customer support team is available by phone, email, and chat to help customers find the right part the first time, and we stand behind every order to make sure our customers are taken care of. With detailed product information, knowledgeable staff, and two decades of experience, we make sourcing replacement parts simple and dependable. Through www.monsterscooterparts.com, we proudly serve customers across the United States and Canada, with international shipping available on request.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

398 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 89% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(398)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 376

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

It was easy to locate the part I…

It was easy to locate the part I needed, the ordering process was simple, delivery was prompt and accompanied by frequent updates, the part was a perfect replacement and, the price was better than competitive. Hopefully I will not require parts frequently but I will use Monster Scooter Parts when I do.J

22 lipca 2026
Opinia niezależna
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Odpowiedź od Monster Scooter Parts

Thank you for your thoughtful review! We're thrilled to hear you had such a positive experience—from easily finding the right part and placing your order to receiving prompt delivery with helpful updates. It's especially rewarding to know the part was a perfect fit and that you found our pricing competitive. We truly appreciate your trust in Monster Scooter Parts and look forward to helping you again whenever you need us!

Oceniono na 5 z 5

Picked up a charger for my sons 24v…

Picked up a charger for my sons 24v 4wheeler, works great!

21 lipca 2026
Opinia niezależna
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Odpowiedź od Monster Scooter Parts

Thank you for your review! We're happy to hear the charger is working great for your son's 24V four-wheeler. We appreciate your business and are glad we could help get him back up and running. Enjoy the ride!

Oceniono na 5 z 5

Reliable parts

The part was what was needed. It was delivered in a timely fashion.

10 lipca 2026
Opinia niezależna
Logo Monster Scooter Parts

Odpowiedź od Monster Scooter Parts

Thank you for your review! We're glad the part was exactly what you needed and that it arrived in a timely manner. We appreciate your business and look forward to helping you again in the future!

Oceniono na 5 z 5

Well it fit after I had to take apart…

Well it fit after I had to take apart the old ones.

19 lipca 2026
Opinia niezależna
Logo Monster Scooter Parts

Odpowiedź od Monster Scooter Parts

Thank you for your review! We're glad to hear the part fit and that you were able to get it installed. We understand that sometimes replacing older parts takes a little extra work, and we appreciate you sharing your experience. Thank you for your business, and we hope to help you again in the future!

Oceniono na 3 z 5

It took me much more time and effort to…

It took me much more time and effort to determine the correct parts. I spoke to a person who seemed to understand and then some bogus AI took over and I couldn't tell really what was going on. This was very confusing because, believe it or not, I am not expert in scooter design and maintenance. Being told I was being handed off was very off-putting.

21 czerwca 2026
Opinia niezależna
Logo Monster Scooter Parts

Odpowiedź od Monster Scooter Parts

Thank you for sharing your feedback. We're sorry to hear the process was confusing and frustrating. We understand that finding the correct scooter parts can be challenging, especially when you don't have all the technical details, and our goal is always to make that process as easy as possible. We appreciate your patience and will continue working to improve the customer experience. Thank you for giving us the opportunity to assist you.

Oceniono na 5 z 5

New wheeles basket cup holder

New wheeles basket cup holder. We are rolling

19 lipca 2026
Opinia niezależna
Logo Monster Scooter Parts

Odpowiedź od Monster Scooter Parts

Thank you for your review! We're glad to hear your new wheels, basket, and cup holder have you rolling again. We appreciate your business and hope you enjoy your upgrades!

Oceniono na 5 z 5

The part that I ordered worked!

14 lipca 2026
Opinia niezależna
Logo Monster Scooter Parts

Odpowiedź od Monster Scooter Parts

Thank you for your review! We're happy to hear the part you ordered worked as expected. We appreciate your business and are glad we could help get your scooter back up and running!

Oceniono na 5 z 5

Employee Compliment

This is to compliment the employee Madison. She was polite, patient, professional, and informative throughout the length of the call. I had several technical questions concerning an item I needed to buy for the Go Go Scooter and Madison was very efficient. The item was delivered very quickly. 5 out of 5 stars for her and for Monster Scooter Parts. --Matt C.

10 lipca 2026
Opinia niezależna
Logo Monster Scooter Parts

Odpowiedź od Monster Scooter Parts

Thank you so much for your wonderful review, Matt! We're thrilled to hear about your experience with Madison. We take pride in providing knowledgeable and friendly service, and we're glad she was able to answer your technical questions and help you find the right item for your Go Go Scooter. We'll be sure to share your kind words with Madison!

We also appreciate your feedback on the fast delivery and your 5-star rating. Thank you for choosing Monster Scooter Parts, and we look forward to assisting you again in the future!

Oceniono na 5 z 5

Quick delivery

Quick delivery, had my part in-stock, cheaper price than elsewhere

15 lipca 2026
Opinia niezależna
Logo Monster Scooter Parts

Odpowiedź od Monster Scooter Parts

Thank you for your review! We're glad to hear you were able to find the part you needed and that you were happy with the quick delivery and pricing. We appreciate your business and are always here to help with your scooter repair needs!

Oceniono na 5 z 5

Part was as described and installation…

Part was as described and installation was very simple and easy. Shipping was faster than expected.

15 lipca 2026
Opinia niezależna
Logo Monster Scooter Parts

Odpowiedź od Monster Scooter Parts

Thank you for your review! We're glad to hear the part was exactly as described, easy to install, and arrived sooner than expected. We appreciate your business and are happy we could help with your repair needs!

Oceniono na 5 z 5

Part arrived on time it was quick…

Part arrived on time it was quick shipping and it worked perfect packaging was awesome

13 lipca 2026
Opinia niezależna
Logo Monster Scooter Parts

Odpowiedź od Monster Scooter Parts

Thank you for your review! We're happy to hear your part arrived on time, was packaged well, and worked perfectly for your needs. We appreciate your business and are glad we could provide a great experience from start to finish!

Oceniono na 5 z 5

The phone call and ordering was very…

The phone call and ordering was very helpful. The seat assembly came quicker than promised. I am 74 and I watched 1 YouTube video on a similar model and was able to remove the broken seat and install the replacement on my husband's scooter in about 20-25 minutes!! Easy Peasy! I amazed myself! Thank you for positive experience!

10 lipca 2026
Opinia niezależna
Logo Monster Scooter Parts

Odpowiedź od Monster Scooter Parts

Thank you for your wonderful review! We're glad our team was able to help with your order and that the seat assembly arrived sooner than expected. Great job on the installation — we're happy to hear it was an easy and successful replacement! We appreciate your business!

Oceniono na 5 z 5

It worked for me

It worked for me. TY

17 lipca 2026
Opinia niezależna
Logo Monster Scooter Parts

Odpowiedź od Monster Scooter Parts

Thank you for your review! We're glad to hear the part worked for you. We appreciate your business and are happy we could help!

Oceniono na 4 z 5

Installed but it's already starting to…

Installed but it's already starting to rust

16 lipca 2026
Opinia niezależna
Logo Monster Scooter Parts

Odpowiedź od Monster Scooter Parts

Thank you for your feedback. We're sorry to hear you're experiencing rust on the part so soon after installation. We appreciate you bringing this to our attention and would be happy to look into this further. Please reach out to our customer service team with your order details and photos of the affected area so we can assist you.

Oceniono na 5 z 5

Great all-around service

Fast refunds, part arrived quickly and exactly as intended. 5 stars

12 lipca 2026
Opinia niezależna
Logo Monster Scooter Parts

Odpowiedź od Monster Scooter Parts

Thank you for the 5-star review! We're glad to hear your part arrived quickly and was exactly what you expected. It's also great to know you had a positive experience with our refund process. We truly appreciate your support and look forward to serving you again!

Oceniono na 5 z 5

Perfect tread on drive wheels!

Ordering was easy and shipping was fast! The drive wheels worked out perfectly. Exactly what we needed. No more spinning balled wheel. I also ordered the castor wheels. They were really good wheels but didn’t end up working for our chair. Return was a breeze.

10 lipca 2026
Opinia niezależna
Logo Monster Scooter Parts

Odpowiedź od Monster Scooter Parts

Thank you for the fantastic review! We're delighted to hear ordering was easy, shipping was fast, and that the drive wheels were exactly what you needed. It's also great to know our return process made things simple when the caster wheels weren't the right fit for your chair. We truly appreciate your support and look forward to helping you again in the future!

Oceniono na 5 z 5

Part came and works as it should

Part came and works as it should. I would definitely reorder from this site.

8 lipca 2026
Opinia niezależna
Logo Monster Scooter Parts

Odpowiedź od Monster Scooter Parts

Thank you for your wonderful review! We're happy to hear the part arrived and worked exactly as expected. We truly appreciate your confidence in us and are glad to know you'd order from us again. We look forward to serving you in the future!

Oceniono na 4 z 5

I ordered the wrong sprocket I needed…

I ordered the wrong sprocket I needed the rear bolt and sprocket for a 250 Raven/Hawk motorcycle

29 czerwca 2026
Opinia niezależna
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Odpowiedź od Monster Scooter Parts

Thank you for your review. We're sorry to hear the sprocket you ordered wasn't the one you needed. If you haven't already, please reach out to our Customer Service team with your motorcycle's make, model, and year, and we'll be happy to help you identify the correct rear sprocket and hardware for your bike. We appreciate your feedback and hope to have the opportunity to assist you.

Oceniono na 5 z 5

The parts were exactly what i needed…

The parts were exactly what i needed and shipping was fast.

1 lipca 2026
Opinia niezależna
Logo Monster Scooter Parts

Odpowiedź od Monster Scooter Parts

Thank you for your great review! We're glad to hear the parts were exactly what you needed and that your order arrived quickly. We appreciate your support and look forward to serving you again whenever you need parts in the future.

Oceniono na 1 z 5

Product came damaged then I was sent an…

Product came damaged then I was sent an email saying that my refund was going to take three weeks and I am charged a restocking fee for your damaged product. I will never order from monster scooter. Should change the name to rip off scooter!! Charge me nearly 10.00 in Shipping as well!! Not getting any of this back either!

30 czerwca 2026
Opinia niezależna
Logo Monster Scooter Parts

Odpowiedź od Monster Scooter Parts

We're sorry to hear about your experience. We want to clarify that customers are not held responsible when an item is received damaged. When damage is reported to our Customer Service team with the requested information or photos, we follow our damaged-item policy by offering either a replacement or a full refund, depending on the customer's preference and the circumstances.

Restocking fees are not charged for products confirmed to have arrived damaged. If a restocking fee was assessed, it would have been for a return that was processed under a different return reason.

We would appreciate the opportunity to review your order and ensure it was handled correctly. Please contact our Customer Service team with your order number so we can investigate and address any concerns.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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