Not a bad replacement, but not identical. It sits a bit differently than the wheel on the opposite side. It doesn’t sit flush against the wheel, but close enough. Part came quickly. The shipping was... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The boot was a perfect replacement part. The chair is only 18 months old so I was surprised that the original rotted away. But you weren't responsible for that!
Got what I ordered. However, it was to come via UPS, according to your clerk, but it was switched to USPS, and according to THEM, the VENDOR switched. Yet you deny that. My delivery address and p... Zobacz więcej
The entire experience from ordering to delivery to using the product, has been an absolute delight. The product, a battery charger, has performed exactly as I expected. The normal charger sent with... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca sprzętu dla osób z ograniczoną mobilnością
- również w kategorii:
- Sklep samochodowy
- Sklep z akcesoriami rowerowymi
Napisane przez firmę
Monster Scooter Parts is a leading online retailer of replacement parts, accessories, and components for mobility scooters, power chairs, electric scooters, gas scooters, mini bikes, ATVs, go-karts, and other small personal and recreational vehicles. Founded in 2005, we've built one of the industry's most extensive parts catalogs — over 20,000 SKUs shipping from our Colorado warehouse — serving individual owners, caregivers, and professional repair shops alike. We're proud to support the mobility community with a deep selection of replacement parts for mobility scooters and power chairs, including batteries, chargers, controllers, motors, tires, and more, helping customers maintain their independence and extend the life of equipment they rely on every day. Alongside this, we carry thousands of parts for recreational vehicles, from electric scooters and mini bikes to ATVs and gas-powered scooters, covering everything from routine maintenance items to performance upgrades. What sets Monster Scooter Parts apart is our commitment to service. Our U.S.-based customer support team is available by phone, email, and chat to help customers find the right part the first time, and we stand behind every order to make sure our customers are taken care of. With detailed product information, knowledgeable staff, and two decades of experience, we make sourcing replacement parts simple and dependable. Through www.monsterscooterparts.com, we proudly serve customers across the United States and Canada, with international shipping available on request.
Dane kontaktowe
Galley Road 5045, 80915, Colorado Springs, Stany Zjednoczone
- monsterscooterparts.com
4,6
Doskonała
398 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 89% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Everything went as expected.
2 maja 2026
Opinia niezależna
Odpowiedź od Monster Scooter Parts
Thank you for the 5-star review! We're happy to hear everything went smoothly and met your expectations. We appreciate your support and hope to assist you again in the future!
Received the exact product I ordered
Received the exact product I ordered. It came quick and was in working order.
29 kwietnia 2026
Opinia niezależna
Odpowiedź od Monster Scooter Parts
Thank you for the 5-star review! We're glad to hear you received exactly what you ordered and that everything arrived quickly and in perfect working condition. We appreciate your support and look forward to helping you again in the future!
I made a mistake in ordering a new…
I made a mistake in ordering a new battery for my Phoenix 3 scooter. Delivery was quick, but when I opened the box, I discovered that the batteries supplied did not fit in my battery box. My scooter is old and the scooter company has changed to new size in the past and replacement batteries are now much smaller. I contacted Monster customer service and they refunded my account within a few days. I am very pleased with the service by Lizette, the customer service manager.
1 maja 2026
Opinia niezależna
Odpowiedź od Monster Scooter Parts
Thank you so much for the 5-star review! We’re sorry to hear the battery sizing didn’t work out for your older Phoenix 3 scooter, but we’re glad we were able to get things resolved quickly for you. We truly appreciate your understanding and your kind words about our customer service team. We hope to earn your business again in the future! -Monster Scooter Parts
Odpowiedź od Monster Scooter Parts
Thank you for the 5-star review! We’re so glad to hear you had a great experience with us. We appreciate your support and hope to help you again in the future! -Monster Scooter Parts
The person whom I talked was very…
The person whom I talked was very knowledgeable about the product,that was looking for.He was kind and very polite.Im sure I will call on him again.Thank you.
7 maja 2026
Opinia niezależna
Odpowiedź od Monster Scooter Parts
Thank you for the wonderful 5-star review! We’re happy to hear that our team was able to help you and provide knowledgeable, friendly service. We truly appreciate your kind words and look forward to assisting you again in the future. Thank you for choosing Monster Scooter Parts!
See the EDITS: I ordered a stock part 7 days ago, still not shipped.
I ordered a stock part on Wed. It is now the following Tuesday and I finally called and they pawned it off on "we are experiencing high order demand". Their web site pretty much says they will ship in 1-2 days.
After the phone call "it is waiting for a shipping label to print". Still can't tell me when it will ship only that it has been pulled and waiting the label. Not what I would call stellar response.
I got nothing about the delay from them until I called.
EDIT: according to their response, and the tracking update I got some time after I called, it should be here tomorrow. It appears it did ship when it was supposed to but they told me something else. If the part comes in and it is correct, I will come back and change my rating up to 4 stars.
Bad or miss-communications is a lot different than just not shipping when they should have.
EDIT #2: The handle they say is for an ew36 is not physically compatible. The mount hits the turn signal switch because it is too thick.
The handle casting and the reservoir are physically too big and don't fit under the cowling
The mirror mount doesn't line up to any bolt or hole. This is not for an ewheels ew36 as they state in the ad.
EDIT #3: "Customer service" is not much help for a part they claim it is "for an ew36" yet doesn't physically fit. Went round and round with them about how to make it fit and their only real solution was sent it back. They claim so many others say it works.. it will run the brakes, but you can't put the cowling back on. They had no clue how to modify the cowling to make it work. If the ad had said will work for an ew36 but requires modification, I would have been OK with that. The ad is very misleading and the company is of no help.
So I lowered the rating to one star. Very disappointed.
I have submitted a complaint with the BBB regarding the ad and its misleading description.
EDIT #4: The reply from Monster Scooter Parts is little to no help for my situation. However, regarding what they said, it is not advertised as an after market replacement. the ad says specifically "for an ew36". No where does it say it is not an OEM replacement or that is just doesn't physically fit. when you advertise something as "For xxx...." to a consumer that means it fits and works. My complaint to the BBB seeks a resolution of changing the wording on their ad to not be misleading. No money or refund is requested. Just stop misleading consumers.
28 kwietnia 2026
Opinia niezależna
Odpowiedź od Monster Scooter Parts
We’re sorry to hear you were dissatisfied with the part and your overall experience. As discussed during your call with our team, this brake lever is an aftermarket replacement part for the EW-36 and is not advertised as an OEM eWheels component. Due to production variations between scooters over the years, some aftermarket parts may fit differently depending on the specific unit.
Our customer service team did attempt to assist and offered a return option when you advised the part was not working for your application. However, once a part has been installed, we are limited by our return policy regarding used items. Additionally, our customer service department is not able to provide technical installation guidance or modification instructions for aftermarket components due to safety reasons.
We do appreciate the feedback regarding the listing description and compatibility expectations, and we will review the wording internally to determine whether additional clarification would be helpful for future customers.
We could not find this battery anywhere…
We could not find this battery anywhere else online. Until we found your website. Good price, quick delivery. Thank you!
20 kwietnia 2026
Opinia niezależna
Odpowiedź od Monster Scooter Parts
Really glad you were able to find it through us and that everything worked out—especially with a good price and fast delivery. We appreciate you taking the time to leave a review, and we’re happy we could help you get what you needed! -Monster Scooter Parts
Replacingvpit iron piece with stainless steelOn my original part and the first…
On my original part and the first replacement I did the pot iron little piece on the end opposite the motor broke in half. Im so happy that part is stainless steel on your unit. Thankyou for making that change.
2 maja 2026
Opinia niezależna
Odpowiedź od Monster Scooter Parts
Thanks for the detailed feedback—really glad to hear the stainless steel upgrade made a difference for you! Appreciate you taking the time to share this! -Monster Scooter Parts
Delivery was quick and so far the 9AH…
Delivery was quick and so far the 9AH battery is working great in my son's razor atv. Plan on purchasing again for my daughters razor moped. Glad we found monsterparts online and decided to purchase!
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Monster Scooter Parts
Glad to hear the 9Ah battery is working great in your son’s ATV! We really appreciate you giving us a try and are happy you found us. Looking forward to helping you again when you’re ready for your daughter’s moped! -Monster Scooter Parts
Straightforward transaction with no…
Straightforward transaction with no unwelcome surprises! I now know who/where to go for grandson’s parts needs!
30 kwietnia 2026
Opinia niezależna
Odpowiedź od Monster Scooter Parts
Really glad to hear it was a smooth experience and that we could be your go-to for your grandson’s parts needs. We appreciate your support and look forward to helping again whenever you need us!
The part was at a great price and…
The part was at a great price and shipping was fast. Thanks!
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Monster Scooter Parts
Thanks so much! We’re glad you found a great price and that everything arrived quickly. We appreciate your business!
Works like a charm
1 maja 2026
Opinia niezależna
Odpowiedź od Monster Scooter Parts
We appreciate the 5 stars! Thanks for shopping with Monster Scooter Parts!
Easy process
Easy to search products. The product worked as intended. It was shipped and delivered quickly.
8 kwietnia 2026
Opinia niezależna
Odpowiedź od Monster Scooter Parts
Thank you for your review! We're glad you found it easy to search for what you needed and that everything worked as expected. We appreciate your business! -Monster Scooter Parts
Ordering was easy delivery was fast and…
Ordering was easy delivery was fast and product went on with ease and does exactly what it's supposed to. Thank you so much monster scooter parts
30 kwietnia 2026
Opinia niezależna
Odpowiedź od Monster Scooter Parts
Love hearing this! Easy ordering, fast delivery, and a perfect install—that’s what we aim for. Thanks so much for choosing us!
-Monster Scooter Parts
Thank you so much
Thank you so much! This was my first experience and I give Monster an A+++! The battery for my littles Razor Dirt Quad was an absolute match and the savings was amazing. Definitely will be a returning customer.
20 kwietnia 2026
Opinia niezależna
Odpowiedź od Monster Scooter Parts
Thank you so much for the amazing review! We're thrilled your first experience with us was a great one and that the battery was a perfect match. We look forward to having you back!
-Monster Scooter Parts
Part was exactly needed.
14 kwietnia 2026
Opinia niezależna
Odpowiedź od Monster Scooter Parts
We appreciate your feedback! Happy to hear the part met your needs perfectly. We appreciate your business! -Monster Scooter Parts
1 Happy customer
Description of parts were detailed enough to build confidence that order would be correct and it was. I do appreciate the fact the order was packed with care and arrived quickly.
17 kwietnia 2026
Opinia niezależna
Odpowiedź od Monster Scooter Parts
Thank you for your thoughtful review! We're glad the detailed descriptions helped you order with confidence and that everything arrived quickly and well packed. We appreciate your business!
-Monster Scooter Parts
Parts worked perfectly and were just…
Parts worked perfectly and were just what I needed!
27 kwietnia 2026
Opinia niezależna
Odpowiedź od Monster Scooter Parts
Thank you for your review! We're so glad the parts worked perfectly and were exactly what you needed. We appreciate your business!
-Monster Scooter Parts
Odpowiedź od Monster Scooter Parts
Thank you for your review! We're so glad to hear everything was a perfect fit and arrived quickly. We appreciate your business!
-Monster Scooter Parts
Very well made product with high grade…
Very well made product with high grade bolts and nuts. Very happy with my purchase I’ll be ordering more parts for my sons go kart soon
25 kwietnia 2026
Opinia niezależna
Odpowiedź od Monster Scooter Parts
Thank you for the great review! We’re glad to hear you’re happy with the quality and that everything met your expectations. We look forward to helping you with more parts for your son’s go kart soon!
-Monster Scooter Parts
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