The contact was so personal, I felt like Irwan actually cared and was genuinely grateful for my order. Delivery was swift and I was kept informed about when I would receive my order. When it did arriv... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
The contact was so personal, I felt like Irwan actually cared and was genuinely grateful for my order. Delivery was swift and I was kept informed about when I would receive my order. When it did arriv... Zobacz więcej
Reakcja na opinię
Bought this for my husband's 30th birthday who just became a dad. He loved it. I needed to check something before I proceeded with the request and the customer service was great. The quality is al... Zobacz więcej
Reakcja na opinię
Amazing company and product. The sweatshirt was of great quality. The colour, just beautiful. The delivery was quick and I'd paid extra for the writing on the sleeve and it was worth every penny.... Zobacz więcej
Reakcja na opinię
My product has a fault with the outline of the design not complete. Have sent 2 emails and a Facebook message over the course of a week asking for this to be resolved, no response to any of my message... Zobacz więcej
Reakcja na opinię
We create hand-drawn outline arts of your memorable moments keeping your sweet memories close to your heart 💕
3 Bridge Street, KT22 8BL, Leatherhead, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
What a lovely gift, made with accuracy and top attention to detail! It’s a unique idea for your special someone, drawn by hand I believe and crafted and packed with care. Will absolutely order again!
Was worried at first about actually buying 2 jumpers incase the printing was wrong or the sleeve print was wrong but turned out perfect, very happy with the jumpers 😁
Disappointed is an understatement. I ordered 2 matching hoodies in plenty of time for Valentine's day, after a frustrating delay between receiving an email telling me my order had been dispatched and the parcel actually being handed over to Royal Mail... They arrived and one hoody has a completely random date on and the wrong placement! I've tried multiple times to contact the seller via email and Instagram and have been promised it would be resolved and I'd get a replacement in time for Valentine's day, but now I'm being ghosted.
I sent a photo with my initial email and then told they need 2 photos before they will send a replacement... why? My original email clearly showed the hoody was incorrect. Now I'm still left wondering if the replacement will arrive and we're now 3 days before Valentine's Day so I'm not hopeful at all. It has completely ruined what I thought was going to be a cute gift. I now have limited time to go out and find an alternative gift, meanwhile being £60+ down on what I'd already spent. I question whether this company is actually based in the UK as they promote given the delay in shipping and response times.
I hope they will stick to their word and send the replacement in time, but I'd hesitate before using them again.
I ordered this for my partner as a valentines gift and to say I’m happy is just an understatement. It’s such a soft and beautiful material the quality is outstanding. The Roman numerals are a reminder of the start of our relationship is such a sweet and personal touch that they help bring to life. It’s more than just a hoodie for me it’s a reminder of our love and I cannot thank irwan and their team for making it happen. I will definitely be coming back again to get myself one. Do not hesitate to purchase from them absolutely amazing.
Awful experience, I will be seeking a refund through my bank unless rectified soon. The team completely messed up my order and are now ignoring all attempts to get in touch with them.
I’m extremely frustrated and disappointed as I was excited for my design and the team were initially great with their customer service.
Order number 8K73NC21L
Was really really happy with the outcome. It was a bday present for my partner and he absolutely loved it!!
Ordered a Roman numerals hoodie for my girlfriend, which arrived quickly and efficiently. The quality is so good and she loves it.
Would not hesitate to order something else from you. Thank you!
I ordered one hoodie and two coasters as Christmas presents for family members. Was really happy with the products when they arrived. Really good quality, and very quick delivery too. I ordered in mid November to allow enough time, but order was here within 5 days. Will definitely recommend to others and be using myself again in the future too.
I’ve got 3 hoodies now - 2 last year and 1 this year and I’ve never had any issues with the hoodies or the delivery. The condition of the hoodies I ordered last year are pretty much the same as the one I just received, so pretty good quality too.
The ease of designing the hoodie and variety of styles to choose from also. Great website and even better product when it arrived. Fast delivery too. Thank you!
Just wow!
Thank you so so much!
I ordered a hoodie for my sister who recently lost her son and the picture is better than I could have imagined.
I am absolutely over the moon with this jumper. It arrived today and I can’t wait to give it to her.
Communication and service was brilliant. Delivery was very quick.
Easy to order and upload photo. Good email communication (not too much!!) and arrived promptly. Beautifully packaged with care, and with my original photo included too so easy to see the original picture and the finished product side by side. Great quality T-shirt and embroidered so precisely and neatly. Looks perfect! Couldn't ask for more and will definitely be ordering again!
Amazing quality of product and fast shipping times
Absolutely brilliant products, I went for the pet hoodies and they turned out perfectly! My family will love them for Christmas. Thanks so much for these perfect gifts!
Quick delivery, good quality material of the hoodie I bought, even came with a nice letter saying thank you. Overall very happy!
amazing hoodie the quality is amazing and is so soft in general just lovw!
I contacted them on insta as reviews were not great and they responded how long the turnaround was etc which was comforting ;) product exceeded my expectations
I got my wife a sweatshirt for our wedding anniversary and it arrived ripped. I contacted them and explain what had happened and they sent out a brand new one. Bonus points were given as it arrived 1 day before our anniversary meaning she's none the wiser. Great customer service thank you.
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.