I can not reach anyone and when I finally did through messaging, I asked if they would do a price match, showed it cheaper elsewhere and they said: "Go buy from them". Tried to contact a manager and... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Really delighted with our 'Woodstock, orange' hall runner rug. Exactly, if not better than web photo. It's a quality product, good depth and sturdy, well finished and we positively bounce along now... Zobacz więcej
SHOCKING customer service BREACHING consumer laws. We returned a faulty rug and we were charged £20 for the collection service, because “it was company policy that as long as the rug we received was t... Zobacz więcej
I purchased the Aurora Cloud Rug From Modern Rugs.co.uk. The great thing about it was that I could pay through my Amazon Account so no having to put my account/card details or delivery address. The r... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Established in 2004, Modern Rugs Ltd is the UK's leading online rug retailer. Our main distribution warehouse and offices are based in Newton Aycliffe where we supply rugs to customers across the UK and Europe. Our vast experience in the flooring trade enables us to source the biggest selection of quality rugs at the most competitive prices.
Dane kontaktowe
Unit 3 Maple way, DL5 6BF, Newton Aycliffe, Zjednoczone Królestwo
- 01388669738
- sales@modern-rugs.co.uk
- modern-rugs.co.uk
3,1
Średnia
893 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great rug for our new design kitchen
3 kwietnia 2020
Opinia niezależna
Modern Rugs kept me informed from…
Modern Rugs kept me informed from ordering to delivery. The rug was lovely and I decided that I needed it in a bigger size so returned it. The return process was straightforward, when I spoke to customer service it was quickly processed and I received a refund promptly. Brilliant service!!
3 kwietnia 2020
Opinia niezależna
SHOCKING customer service BREACHING consumer laws!
SHOCKING customer service BREACHING consumer laws. We returned a faulty rug and we were charged £20 for the collection service, because “it was company policy that as long as the rug we received was the one we ordered they wouldn’t cover return cost”, completely ignoring the fact that we returned it as faulty, not because we didn’t like it. Customer Service Rep Craig was totally ignorant to the situation. When explained that this was breaching consumer laws, we didn’t even get a response. AVOID AT ALL COST!!
2 kwietnia 2020
Opinia niezależna
Love our new rug!
Lovely rug! Soft and exactly like pictures. Gives the room a great new look, we’re super happy! Thanks again!
2 kwietnia 2020
Opinia niezależna
Solid rug
I was looking for a rug that was heavy enough not to slide around or curl up at good price ...found it perfect and so priced. Worth every penny
2 kwietnia 2020
Opinia niezależna
Very professional outfit
Very professional outfit. Lovely rugs. Fast delivery. Good prices.
31 marca 2020
Opinia niezależna
Heavenly Feet
I only managed to get to the position where I was able to unwrap my new rug over the weekend, (it had been delivered a few weeks before), but it was worth waiting for.
Looks very nice and feels heavenly under foot, very pleased with it. Now wishing I had purchased the next size up to have even more 'heavenly feet' moments, whilst, I might say being very grateful to all NHS staff and all of the others keeping the country going - a big thank you to them!!!
30 marca 2020
Opinia niezależna
Ordering online was easy and…
Ordering online was easy and straightforward. We got the rug slightly earlier than expected which was great. Rug turned up in great condition and looked just like the site. Good price, fast delivery, no issues or complaints! Would happily return to get another rug.
28 marca 2020
Opinia niezależna
Great Rugs, good value.
We have bought three rugs before from Modern rugs and recently bought two more. The website is easy to use, the descriptions and sizing are clear. The rugs arrived in a reasonable time (one was out of stock, but we knew that when we ordered and were happy to wait) and are lovely. Great rugs, and good value. I would definitely buy from them again.
27 marca 2020
Opinia niezależna
Brilliant service
Brilliant service, prompt delivery and excellent quality of rug. Third rug I've bought now!
27 marca 2020
Opinia niezależna
Superb service from start to finish…
Superb service from start to finish excellent product Thankyou
27 marca 2020
Opinia niezależna
Wrong order and poor service
Purchased a hall runner and a completely different rug was delivered 2 weeks later.
Was told I had to wait another two weeks before I could receive my actual order.
27 marca 2020
Opinia niezależna
So glad I found Modern Rugs!
Amazingly fast delivery on a beautiful rug which I needed to cover up a tea stain on my carpet which I couldn't get out! Beautiful AND useful!
26 marca 2020
Opinia niezależna
Lovely rug and fabulous service
Lovely rug in such great quality! Beautiful design! And amazing service will be ordering again from them that’s for sure!
26 marca 2020
Opinia niezależna
Beautiful rug!
Beautiful rug, it change my livingroom from
Basic to posh. So happy with it and price was amazing too.
25 marca 2020
Opinia niezależna
Great rug.
Great rug,great service could not fault it.Also good price,what else do you need.
24 marca 2020
Opinia niezależna
I am so pleased with both my rugs
I am so pleased with both my rugs, the best I have ever bought. They make a room look lovely and they are excellent price and quality. Over the moon with them. I wouldn't buy a rug from anywhere else. Thank you
24 marca 2020
Opinia niezależna
Great quality
Great quality, price, quick delivery and customer service responded quick to my query
20 marca 2020
Opinia niezależna
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