Always bought from modelstore, can't fault there service, every parcel ive have had from them has been packed to perfection its an art form, never had issue.There communication is brilliant any questi... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great price and fast service. Also, early availability of models as they come to market.
Reakcja na opinię
Jenny and the rest of the team at The Modelstore have been fantastic! Orders arrive incredibly well packaged, and the models are all well looked after. Jenny even emailed me to check that I had mean... Zobacz więcej
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The service provided by Modelstore is 1st class . My order was processed & sent out on the day I placed it & arrived within 2 working days from ordering it . My items were securely packaged & arrived... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
A wide selection of model buses, trucks, planes, plastic kits and TV related models and collectibles . Lots of items available from stock. Top brands such as Mini GT, Pop Race, True Scale Miniatures, Jada, Corgi, Airfix and much more! Free UK Tracked Delivery over £30. International Shipping available. Safe and Secure online shopping.
Dane kontaktowe
Unit 5 Woodcock Hill Industrial Estate, WD3 1PQ, Rickmansworth, Zjednoczone Królestwo
- 01753 462795
- sales@modelstore.co.uk
- modelstore.co.uk
4,9
Doskonała
410 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Always a great service
Always a great service, fantastic selection, website is slick and the pre-order/in stock alerts work well. Can’t fault this store which is why I’m a repeat customer.
8 sierpnia 2025
Odpowiedź od The Modelstore
Hi Sam, thank you so much for your review. We're really pleased that you are happy with the website and service you've received from us, and thank you for your orders.
Orders all delivered quickly once…
Orders all delivered quickly once released, quality parts from Mini GT.
All questions answered swiftly, will definitely use again.
9 czerwca 2025
Odpowiedź od The Modelstore
Hi Dan, thank you so much for your review! We're glad you like the Mini GT range. We always try to answer customers questions as quickly as we can and even if we can't supply a model need then we're happy to point customers in the right direction. Hope to see you again soon!
I phoned the company the other day
I phoned the company the other day, and the chap remembered my first phone call from May. I was enquiring about pre-ordering Lewis Hamilton Ferrari racing car. He was very helpful, and I have now secured and paid for Lewis Hamilton's car for my brother
31 lipca 2025
Odpowiedź od The Modelstore
Hi Jacqui, thank you so much for your order and your feedback. Good speaking with you and we're happy to help!
Odpowiedź od The Modelstore
Hi Steve, thank you very much for your kind review. We are very happy that we are your favourite model shop! and thank you for your orders!
Great all around
Fast postage, well packed, arrived in perfect condition. Reasonable prices, couldn’t ask for much more.
15 lipca 2025
Odpowiedź od The Modelstore
Hi thank you for your kind review!
Top notch models and excellent customer service
Jenny and the rest of the team at The Modelstore have been fantastic! Orders arrive incredibly well packaged, and the models are all well looked after. Jenny even emailed me to check that I had meant to buy 2 of the same model. I hadn’t! She then allowed me to swap the model to one I did not yet have, saving me the hassle of deciding what to do about having a duplicate. Top notch customer service. Will definitely be ordering again!
5 Stars!
30 czerwca 2025
Opinia niezależna
Odpowiedź od The Modelstore
Hi thank you so much for your review. We like to make sure that customers get exactly what they ordered and sometimes we have duplicates as models can take a little while to be released. Thank you again for your kind review and we hope to see you again soon!
Exactly what I expected
4 czerwca 2025
Odpowiedź od The Modelstore
Hi thank you for your review, we appreciate it!
all good here
2 czerwca 2025
Odpowiedź od The Modelstore
Thanks David, we're glad you are happy with the service you received from us!
Odpowiedź od The Modelstore
Hi Andy thank you for your review!
Odpowiedź od The Modelstore
Hi thank you for your kind review. We are pleased that you are happy with the items you ordered from us and we hope to see you again soon!
First time I have used The Modelstore.…
First time I have used The Modelstore but it won't be the last.
A good quality model bought, very good price and swift delivery.
A very impressive start and I will be looking for other items I want.
27 maja 2025
Odpowiedź od The Modelstore
Hi Ralph, thank you very much for your kind review. Glad you liked the model and the service you received from us!
Fast shipping across the Atlantic to…
Fast shipping across the Atlantic to the USA. Very pleased.
16 maja 2025
Odpowiedź od The Modelstore
Hi William, thank you so much for your review!
Odpowiedź od The Modelstore
Hi thank you very much for your kind review. We are very happy that you are pleased with the model and service you received from us.
Very good model
Very good model, great quality, fast delivery as always. Always good doing business with you guys. Unfortunately there was a slight hiccup but that can happen to anyone business. Great as always.
10 kwietnia 2025
Odpowiedź od The Modelstore
Hi thank you for your kind review. We are very sorry again for the mix up with the item that you received and thank you for your understanding.
WARNING
AVOID this website. After placing two successful orders, I received a summons claiming I hadn't paid despite having complete payment confirmation. Their payment system is unreliable and they take legal action without proper communication. I'm now dealing with court proceedings over their technical error. Save yourself the headache and legal trouble.
1 sierpnia 2024
Opinia niezależna
Odpowiedź od The Modelstore
This customer placed two orders with us and we shipped the items within 24 hours as we would usually do. It was discovered later that this customer had manipulated the PayPal system and we did not receive payment for the items. PayPal have subsequently confirmed neither they or ourselves have received payment. We contacted the customer several times on his numerous email accounts only to be ignored. When he did respond months later, he provided false PayPal receipts claiming he had paid for the items. PayPal confirmed that the transaction ID’s were fake.
Court proceedings were served as the customer has had the goods and still not paid for them. AVOID this customer.
A good job, well done
You informed me as soon as the item was in stock. Payment was easy and delivered in good time, well packaged.
15 kwietnia 2025
Odpowiedź od The Modelstore
Hi thank you for your kind review and feedback, we really appreciate it!
Odpowiedź od The Modelstore
Hi Andrew, thank you very much for your kind review. We are pleased that you are happy with the service you received from us.
A very clear and straightforward online…
A very clear and straightforward online purchase via The Modelstore website. I’m very happy with the Bulldog model, the price, and the speed of delivery via Royal Mail. Thanks and well done!
1 kwietnia 2025
Odpowiedź od The Modelstore
Hi Chris, thank you very much for your kind review. We are pleased that you are happy with the model and service you received from us.
Odpowiedź od The Modelstore
Hi Steve, thank you for your kind review and feedback.
Odpowiedź od The Modelstore
Hi Terry, thank you very much for your review and feedback.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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