Great customer service; switched from AI to a person when requested and the representative, Carrie, went through all of my questions and gave me various options for each. They didn't push me towards t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've never had a negative experience with MODDIY. Cables can get very complicated, but the staff make sure to get the right details. Thank you!
The CS is absolutely polite , responsive and surprisingly fast-responsing as a Customer Support at all! Help me made my choice for a cable since I am a noobster that doesn't know a thing about ca... Zobacz więcej
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Another happy customer. Very unique product, slimmest 90 degree SFF case PSU extension cable anywhere! Great support from Carrie at MOD DIY who helped me to make changes to my order before shipping! M... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Best selection of PC mod supplies offers custom pc cable, case mods, computer cooling systems, computer case mod DIY parts, wire management kits & custom pc mods
Dane kontaktowe
Stany Zjednoczone
- sales@moddiy.com
- moddiy.com
4,8
Doskonała
551 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
MODDIY is awesome.
I've never had a negative experience with MODDIY. Cables can get very complicated, but the staff make sure to get the right details. Thank you!
17 kwietnia 2026
Opinia niezależna
Great Customer Service
Great customer service; switched from AI to a person when requested and the representative, Carrie, went through all of my questions and gave me various options for each. They didn't push me towards things that were higher cost, which is a *huge* plus, because, while there are certainly machines being modded without a budget, much of the modding community is just trying to make the best out of what they have. Also, some of the products they have are quite novel solutions, such as a 180 degree U turn for your CPU power.
14 kwietnia 2026
Opinia niezależna
Odpowiedź od MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Quick Support
Quick Support. Was able to get to an operator quickly who resolved my issue immediately
13 kwietnia 2026
Opinia niezależna
Odpowiedź od MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Their customer service was very fast and extremely helpful
Their customer service was very fast and responsive and helped me make a purchase I was not sure about in the same day as my inquiry.
9 kwietnia 2026
Opinia niezależna
Odpowiedź od MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
They are great!!!
7 kwietnia 2026
Opinia niezależna
Odpowiedź od MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Excellent customer service and fast…
Excellent customer service and fast response
2 kwietnia 2026
Opinia niezależna
Odpowiedź od MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Easy to order
Easy to order - high quality product that you cannot get elsewhere. I have a Lian-Li Dan A4-H2O and I needed a very short 3x8pin to 12v-2x6 cable for my GPU. The make it for your GPU and PSU special. Just an awesome product. Soft silicone wire is great for tight spaces too.
26 marca 2026
Opinia niezależna
Odpowiedź od MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Incredible customer service with a…
Incredible customer service with a human touch. They were very gracious in helping to correct the mistakes that I made in my order. Also, the mere existence of the part I was able to order from them was cool to me.
31 marca 2026
Opinia niezależna
Odpowiedź od MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
One of the few CS supports that will actually help you
The CS is absolutely polite , responsive and surprisingly fast-responsing as a Customer Support at all!
Help me made my choice for a cable since I am a noobster that doesn't know a thing about cables , but here we are ;d
Greetings from Bulgaria , have a nice day!
-Alex
31 marca 2026
Opinia niezależna
Odpowiedź od MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Odpowiedź od MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Custom PCIe cables for my Enermax PSU
Custom PCIe cables for my Enermax PSU, thank you!
11 marca 2026
Opinia niezależna
Odpowiedź od MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Awesome customer service.
Extensive and fast help from Carrie in picking the right parts.
27 marca 2026
Opinia niezależna
Odpowiedź od MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Great customer support
Great customer support. Very understanding to the customer when there’s confusion about your order and they need to modify orders.
23 marca 2026
Opinia niezależna
Odpowiedź od MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Contacted me right away before building…
Contacted me right away before building my cable to ensure it will be built to my liking. Awesome fast service. I couldn't have picked a better team to help me with my project.
25 marca 2026
Opinia niezależna
Odpowiedź od MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Dosen't deliver as promised
I ordered custom cables and choose shipping method that should arrive between 6-12 days. Today is the 14th day and I have yet not received my order. They can not keep up with their promise and blames it on Chinese new year. I WOULD NOT RECOMMEND ANYONE buying from MODDIY.
18 marca 2026
Opinia niezależna
Odpowiedź od MODDIY
Dear by JiJi__GHoST,
Thank you for sharing your feedback with us. We truly value the opportunity to clarify.
Your order was placed on February 25th, and it was for premium tailor‑made custom cables. These cables are individually crafted to your exact specifications, including length, color, style, and PSU model, which naturally requires more preparation time than standard stock items.
As noted on our homepage (https://www.moddiy.com/images/notice/cny-notice-2026.png), all custom orders placed around the Chinese New Year holiday (Feb 6th to 26th) are affected by the seasonal closure. We understand how important this cable was for you and regret that the overlap with the holiday caused delays despite your request for the earliest possible shipment.
We sincerely apologize for the frustration this caused. Your feedback helps us improve communication and transparency, and we will continue working to make our timelines clearer for future customers.
Thank you again for giving us the opportunity to explain, and we hope you will consider us again should you need another custom solution.
Warm regards,
The MODDIY Team
Excellent store selling lots of useful…
Excellent store selling lots of useful items and very good customer service when I wanted to add items to an existing order. Would recommend!
13 marca 2026
Opinia niezależna
Odpowiedź od MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Great advice on GPU cables!
Great conversation with them. I sent them photos of my setup and were able to identify exactly what I needed. Removed a lot of stress I had about getting the wiring wrong on my new GPU
11 marca 2026
Opinia niezależna
Odpowiedź od MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Can't believe someone said "FAST"...
Can't believe someone said "FAST"...
I ordered a GPU power cable from MODDIY on Feb. 5th. Their website did inform that any custom item would not ship until after the Chinese New Year--but the item I ordered did say IN STOCK. On Feb. 25th I emailed them, where is my order? and they replied about it saying any orders not in stock during the CNY would not be actioned until after CNY --Feb 6th to 26th!! yet later that day I got an email telling me my item had SHIPPED. Okay--now today--March 7th!! I checked their website and it says my order is being PREPARED!!
The real kicker is that when I ordered the item I include a note telling them I need this item and asking politely that they send it at the earliest...
NEVER AGAIN!
7 marca 2026
Opinia niezależna
Odpowiedź od MODDIY
Dear L Dowser,
Thank you for sharing your feedback with us. We truly value the opportunity to clarify.
Your order was placed on February 9th, not February 5th as mentioned, and it was for a premium tailor‑made custom cable. These cables are individually crafted to your exact specifications, including length, color, style, and PSU model, which naturally requires more preparation time than standard stock items.
As noted on our homepage, all custom orders placed around the Chinese New Year holiday (Feb 6th to 26th) are affected by the seasonal closure. We understand how important this cable was for you and regret that the overlap with the holiday caused delays despite your request for the earliest possible shipment.
We sincerely apologize for the frustration this caused. Your feedback helps us improve communication and transparency, and we will continue working to make our timelines clearer for future customers.
Thank you again for giving us the opportunity to explain, and we hope you will consider us again should you need another custom solution.
Warm regards,
The MODDIY Team
These guys rock
These guys rock! Forgot to add a few things to my order. I reached out to them and they added it on no problem. And for once it wasn’t a bot I was talking to. But a real person who could help.
4 marca 2026
Opinia niezależna
Odpowiedź od MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Great company
Great customer service, they were very friendly and they helped me out with my concerns and even changed my order while it was processing! Carrie was great and very polite!
24 lutego 2026
Opinia niezależna
Odpowiedź od MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.