More than one month placed order, and still no confirmed shipping date. I never received a clear answer from the company despite multiple follow‑ups. Based on my experience, the company does not se... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very happy colour match to baha orange was fantastic It was not listed on there site but contacted them and they had it but was not listed yet they made me a one off order page to order lowers with... Zobacz więcej
Will never deal with this Company again . I ordered a Faring for my 15 Street glide I thought I was dealing with a Company in the USA only to find out it’s coming from China by boat over a month befor... Zobacz więcej
I was apprehensive about trying a brand I had never heard of before, but the sale price was too good to pass up. Other companies had a 4 week wait for this color. I ordered and received the rear fende... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At Mocardine® , we're not just proud Motorcycles Parts Manufacturer , we're also riders. So we know that with the right motorbike and parts, you'll find freedom and adventure . We serve the United States with the best new parts for motorbikes. We have a dedicated team of over 100 people who customize products for our customers. Our friendly and knowledgeable sales, financing, service and parts departments are ready to make sure your experience is outstanding by assisting customers with follow-up maintenance and customization requirements at the time of purchase or afterwards . At Mocardine®, we value the opportunity to build a long-term relationships with our customers, and we do that by making sure to exceed your expectations.
Dane kontaktowe
7th Floor, Jiangshi Building, Fuyong Street, Baoan District, Shenzheng, Guangdong, China, 518000, Shenzhen, Chiny
- +86 18025242514
- service@mocardine.com
- mocardine.com
3,1
Średnia
71 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
What a joke!
27 lutego 2024
Communication was a big let down
Communication was a big let down. Was almost 2 weeks before I heard back about shipping information. Need to communicate better, a lot of money spent to be left hanging, wondering if you got scammed
18 lutego 2024
Full satisfaction
Delivered when promised. Packaging superior. Color matched perfectly.…
18 stycznia 2024
I ordered a stretched fender extension…
I ordered a stretched fender extension and received some sort tour pack liner instead
26 stycznia 2024
It was shipped quickly and received…
It was shipped quickly and received early . They took time to ensure it was accurate and set up
23 stycznia 2024
Pleasantly Surprised
I was apprehensive about trying a brand I had never heard of before, but the sale price was too good to pass up. Other companies had a 4 week wait for this color. I ordered and received the rear fender extension for my Street Glide Special in approximately 5 days. The bike's color is River Rock Grey, and the color match was perfect. The paint quality was very good; no drips, runs, or other defects were found. The piece itself was sturdy, thick mil plastic, indistinguishable from another I have from a well-known brand, but this one was considerably less expensive. The fitment was spot on, making installation a breeze. I would not hesitate to buy products from Mocardine in the future.
10 stycznia 2024
Perfect paint match & solid construction.
Factory quality and perfect White Sand Pearl color match on these lower fairings for my 2022 Street Glide.
26 grudnia 2023
The color match was amazing
The color match was amazing, time to ship and delivered was outstanding. Price was top notch
18 grudnia 2023
Odpowiedź od Mocardine
Thank you for your trust and comments
Odpowiedź od Mocardine
Thank you for your trust and comments
Odpowiedź od Mocardine
Thank you for your trust and comments
Haven’t received my order
Prior to ordering I was told tour pack was US stock and should have in 10 days. 2 weeks went by with nothing. Contacted customer support twice with no response. Finally had to contact them through facebook messenger, they told me it was shipped and sent me a tracking number. Tracking number didn’t come up as anything. Contacted them again through fb messenger and they tell me it’s stuck in customs. I asked them how is it stuck in customs when they told me it was in US stock? Well again I got no response. Customer service is terrible. At this point I still have no tour pack, can’t get a straight answer from anyone and I’m starting to think this is might not a legit company.
1 grudnia 2023
Easy to order online
Easy to order online. Came in quickly, quality was top of the line installation simple
9 listopada 2023
I received 2 of the same lid
I received 2 of the same lid. I will need to return them
21 października 2023
Since placing my order
Since placing my order. I’ve never received a shipment date. It’s been over three weeks and I have no information on my order other than I order it and Mocardine has received a payment for my order. No customer service or than email.All I want to no is. When will my order ship and when will I receive it
31 października 2023
zero communication.
30 października 2023
Odpowiedź od Mocardine
We very much welcome customers to communicate with us. We respond to customer emails within 24 hours, and our online store also has a live chat function and phone number. Maybe there was a misunderstanding.
Ordering was easy peasy
Ordering was easy peasy, now just waiting for it to get here!! Thank you
30 września 2023
Service rapide et de qualité
15 września 2023
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