shop.aidacare Recenzje 

196
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I needed to purchase a walker for my dad. It was a pleasing experience getting information from Robin when I called the number. She was so helpful and kind-a breathe of fresh air! Thank you Robin!

Oceniono na 5 z 5

Recently had a need for a wider overchair table for my father (to enable the table to fit to either side of his lifting armchair) at the nursing home (with the standard tables not able to move close... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

By using Mobility HQ we saved at least $150 in comparison to one of their competitors. Products are of a high standard especially the Aspire Vogue walker. Being made of carbon fibre makes it light and... Zobacz więcej

Oceniono na 4 z 5

Lovely internal walker. My only concern is the brakes are not strong enough to hold the walker steady when applied. The process of applying the brakes by squeezing them hard is not useful for my wife... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Zdrowie i medycyna

Napisane przez firmę

Our mobility and disability equipment has been designed to be cost effective, robust and easy to use. The increased build-quality results in more durable aged care products to ensure the safety and independence of our customers. View our fantastic range.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

196 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,4

Wszystkie recenzje

(196)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 9

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Very poor communication

Very poor communication. Multiple issues with the customer service including a failure to advise myself that one of the products ordered and paid for was not available as it was on back order. The order was then cancelled without asking me if I wanted to wait for the product to be back in stock.

18 czerwca 2021
Opinia niezależna
Oceniono na 5 z 5

My wife needs to have a knee…

My wife needs to have a knee reconstruction. As part of her recovery she needs a mobility aid. This walker exceeded our expectations and the speed of delivery was impressive. Will definitely deal with this company again.

27 maja 2021
Opinia niezależna
Oceniono na 5 z 5

An excellent strong sturdy walking aid…

An excellent strong sturdy walking aid which is very useful in the home for carrying food/clothes/cleaning products etc safely and effortlessly. Delivery was very fast and communication prompt.

13 kwietnia 2021
Opinia niezależna
Oceniono na 4 z 5

Aspire Walker

I purchased an Aspire Walker while I love the walker, I did email the person I brought the walker through to say there was some damage. The damage was small but deep scuff marks into the paint work, I suggest it was possibly done in transit.
NO one replied, disappointing when I still about $20K to spend there or else where. I love good service to the end.

31 marca 2021
Opinia niezależna
Oceniono na 4 z 5

I purchased a care bed and a companion bed…

I purchased a care bed and a companion bed with mattresses, in July 2020. It is for my husband who has Alzheimers, and who will not cooperate with me when I try to get him up, dress him, shower etc. On the very positive side - I would not be able to care for my husband without it. It sits him up, raises and lowers him etc so that I am able to care for him alone most times. It is an excellent and much appreciated help in that way. However on the negative side - I noticed some time ago that he always lay on the edge of the bed and I wondered why, until I lay on it myself and realised that the right side was softer, I think because of the mechanical lifters etc under the bed. Then he started slipping (gently falling) out of bed. So I turned the beds around so that my companion bed is against the right side instead of the left, and now he still lies on that edge of the bed but my bed beside him keeps him from falling out. I rang Moblility HQ at the time and was told they have had no one else say that. I suggested that probably most carers do not lie on the bed themselves so do not realise. However they said someone would ring me from elswhere (perhaps the manufacturer I'm not sure), about it, but no one ever did. As I live 600km from Brisbane returning the bed is out of the question anyway.
Also I ordered a king single care bed, and 2 king single mattresses not realising the companion bed is a normal single. So I sleep on a regular sized companion bed with a king size mattress on it! I also did not realise the companion bed's skirting needed to be separately ordered, as the picture shows it on the bed, so mine does not have any. I know that was my fault, but I feel that the lady I ordered from should have pointed this out to me.

11 lutego 2021
Opinia niezależna
Oceniono na 5 z 5

Great walker.

Excellent product, excellent service, excellent communication.

Very quick delivery and I was advised exactly when the walker was being delivered.

The walker itself is exactly what my Mother-in-Law needed, light and manoeuvrable. It is one of the higher priced models but quality trumps price any day.

11 lutego 2021
Opinia niezależna
Oceniono na 1 z 5

Return of Faulty Goods for Replacement

Roho Cushion returned because faulty.
We had a faulty roho cushion picked up well before Christmas and are still waiting for a replacement. Have sent several e-mails enquiring about status and nothing has been forthcoming except e-mails acknowledging ours. This was a Christmas present and at this rate the recipient may receive it by next Christmas. Very poor customer pr
Wendy

7 lutego 2021
Opinia niezależna
Oceniono na 5 z 5

Aids for post-op total knee replacement

Needed aids for post-op total knee replacement. Popped into Regency Park, SA, store to have a look. Very helpful person demonstrated the use of items required, easy to find and pick out what was required. Pricing also good. Went home with everything I will need.

6 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

Excellent Security

Very happy with this seat - the side handles gives that extra bit of security when sitting and rising. So easy to clean being a solid seat.

18 grudnia 2020
Opinia niezależna
Oceniono na 5 z 5

Excellent

Excellent item in great condition. Would definitely recommend and order from MobilityHQ again.

13 grudnia 2020
Opinia niezależna

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