Cancelled on the day
Seriously, I book a week in advance, pay my money, on the day I get a text to "re-schedule" I've taken a day off work ($400 lost) I called them and they don't have a tech available. Then they hang up on me. To make it worse they aren't confirming they are going to give me my money back (for the tyres, not my time) so now I have to go to the credit card company








