Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
2,6
5 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Would never use again. Bought a mobile phone from them via Reebelo. Battery failed after 10 months and the process of return under warranty was protracted and disappointing. Took three emails before I could even get the right label to return the phone with a damaged battery. They refused my reasonable request for a refund instead of repair as I had to buy another phone in the meantime.
Would never use either company again.
Very Disappointing & Misleading
Dealt with Mobile Guru twice and unfortunately had the same bad experience both times.
First time:
I sent 5 phones in one batch. Once they received them, they cut the quoted price by more than half, claiming there were “scratches” that were never there. The devices were in the same condition as described and packed properly.
I then spoke directly with Ravin (Ops Manager). After discussion, we agreed on a revised price, and I gave them the benefit of the doubt, assuming this was a one-off situation.
Second time:
Sent another phone, expecting the agreed process to be honoured. Instead, they again cut the price to nearly half of the agreed quote once the phone arrived.
This is clearly not an accident — it feels like a pattern.
They make the quotes look very appealing upfront, but once they have your device, they are not willing to actually pay the quoted amount. It feels misleading at best and dishonest at worst.
Big red flags. Would not recommend.
Save yourself the time, stress, and postage — there are far more transparent buyers out there.
While the iPhone that I sold to Mobileguru (14 pro max) was by no means near new I had selected them because my battery health was at 83% and while some of the other sides had a category of over 85% (which I missed) they had a condition category of over 80%. Honestly my phone was always in a case and very well kept, so I thought battery was the major factor in selling it. So I was a bit shocked when they replied to me after confirming receipt of the phone, indicating to me that they were only going to offer $60 less than the quoted amount because of a scratch in the glass. Once again, not a new phone, don't claim it to be perfect, but I would have thought that I would have noticed a significant scratch in the glass. To be clear I can't say that they were not correct. I mean I guess the phone could also have been damaged in transit to them, though I did send it in a padded bag and in the original iPhone box.
I also think it is a bit on the nose that afterwards they offered to pay me $10 to give them a good Google review!!!
Bought 2 "Premium" level laptops from these guys via Reebelo. Both had Japanese keyboards and neither would even boot up - just an exclamation mark on the screen. Absolute joke. I returned both - and now these guys are saying that I only returned one. Must be one of the dodgiest businesses I have ever had anything to do with. I will continue to pursue my full refund... but wanted to warn others - STAY AWAY!
Really great company
Liz is amazing and goes above and beyond
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.
