Ordering Process: Seamless. Delivery Process: The delivery service provider was horrible. Order: 1/10. Based on the previous order with MINT, I was told my clip-on was not sitting well because it... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My experience with Mint was smooth and swift. They were quick to respond and happy to answer all my questions. I highly recommend MintEyewear.
Absolutely great packaging and quality. The frames fit so perfectly and have helped my eyes significantly (I got the Fatima blue light glasses). My only problem was with the delivery, communication wa... Zobacz więcej
Reakcja na opinię
I almost gave up on the order as it took so long to be delivered to me. I had to send reminders via email. My candid suggestion will be that you do follow up on all orders if possible make your cus... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Mint Eyewear has transformed the eyewear shopping experience in Nigeria and UK, offering a range of high-quality, functional, and affordable eyewear options. With virtual try-on and multiple lens options for optical glasses, as well as screen glasses to combat eye fatigue, Mint Eyewear provides exceptional convenience and accessibility to customers. The company also offers comprehensive eye tests, making it easier for customers to get the right prescription and enjoy optimal vision. Mint Eyewear's commitment to quality is evidenced by the positive feedback from satisfied customers who appreciate the company's attention to detail and excellent customer service. Whether you're looking for prescription glasses, screen glasses, or stylish frames, Mint Eyewear has something to meet your needs. One of the standout features of Mint Eyewear is its virtual try-on option, which allows customers to see what different frames will look like on their faces without having to try them on physically. This feature saves time and makes it easier for customers to find the perfect frame. Another advantage of choosing Mint Eyewear is the company's range of lens options. Whether you need single-vision, bifocal, or progressive lenses, Mint Eyewear has a range of options. In addition, the company offers blue light-blocking lenses to help reduce eye strain and fatigue from screen use.
Dane kontaktowe
Lagos Mainland, 100001, Lagos, Nigeria
- +2348146883991
- hello@minteyewear.co
- minteyewear.co
3,7
Średnia
162 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Everything was topnotch
Everything was topnotch, from on site testing, packaging, down to the quick delivery. Kudos🥂.
I'll definitely recommend.
30 października 2023
Opinia niezależna
Loved the feel
3 listopada 2023
Good package
12 października 2023
Odpowiedź od Mint Eyewear Company
We appreciate your feedback, and we're pleased to hear that you were satisfied with the packaging. If you have any more comments or if there's anything else we can assist you with related to Mint Eyewear, please feel free to let us know. Your feedback helps us continue to provide great service and products.
Odpowiedź od Mint Eyewear Company
Thank you for your kind words! We're thrilled to hear that you found our customer service to be top-notch. Providing excellent customer service is a priority for us, and we're here to assist you with any questions or concerns you may have. If you need any further assistance or have more feedback to share, please don't hesitate to reach out. Your satisfaction is our goal, and we appreciate your support!
Express delivery.
Express delivery.. I got my product in less than 24 hours!. The package and accessories makes it worth every penny
12 października 2023
Odpowiedź od Mint Eyewear Company
We're delighted to hear that you received your product through express delivery in less than 24 hours! Providing quick and efficient delivery is a priority for us. It's fantastic to know that you found the package and accessories to be worth every penny. Your satisfaction is important to us, and we're here to ensure you have a great experience with our products and services. If you have any more feedback or need further assistance, please feel free to reach out. Thank you for your kind words!
Love the Duke glasses
Love the Duke glasses, was delivered fast and well packaged. Haven't stopped receiving complements on how beautiful it looks.
29 września 2023
Odpowiedź od Mint Eyewear Company
We're thrilled to hear that you love your Duke glasses and that they were delivered quickly and well-packaged. It's fantastic that you've been receiving compliments on how beautiful they look! Your satisfaction is our ultimate goal, and we're here to provide you with stylish eyewear and excellent service. If you ever need more glasses or have any further questions, please don't hesitate to reach out. Thank you for your kind words and support!
I keep getting mails concerning my…
I keep getting mails concerning my order and i still haven’t received the said order. Your customer service on instagram is poor also.
25 września 2023
Odpowiedź od Mint Eyewear Company
I apologize for the inconvenience you've experienced with your order and our customer service on Instagram. It's important to us that you have a positive experience with both our products and our support channels. We'll look into the issue with your order and ensure that you receive the necessary updates and assistance.
Please provide us with your order details so we can investigate this further and expedite the resolution process. Your satisfaction is important, and we're committed to addressing your concerns promptly. Thank you for bringing this to our attention.
Fast delivery and quality products
29 września 2023
Odpowiedź od Mint Eyewear Company
We're thrilled to hear that you received fast delivery and found our products to be of high quality. Your satisfaction is our top priority, and we appreciate your positive feedback. If you have any more comments or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to ensure you have a great shopping experience with us!
Odpowiedź od Mint Eyewear Company
We're delighted to hear that you experienced swift delivery with your order. Timely delivery is a priority for us, and we're glad we could meet your expectations.
Thank you for the positive feedback on our website navigation. We aim to make the shopping experience as easy and user-friendly as possible. If you have any suggestions for further improvements, please feel free to share. Your satisfaction is important to us, and we look forward to serving you in the future.
The item is yet to be delivered.
The item is yet to be delivered.
I got a call this morning and the lady said she will call back, I am yet to see her call.
22 września 2023
Odpowiedź od Mint Eyewear Company
I'm sorry to hear that you haven't received your item yet, and I understand your frustration. I'm pleased to tell you that your item has been delivered and the issue has been sorted out. We apologize for any initial inconvenience you experienced
Odpowiedź od Mint Eyewear Company
We're delighted to hear that you love the glasses you purchased and find them to be of very good quality! Your satisfaction is our top priority, and we're pleased to have met your expectations.
Good frame, decent price
Product was great and came within 7 days of the order in another state. Only thing was they did not communicate when it was shipped until the day it arrived.
9 września 2023
Odpowiedź od Mint Eyewear Company
Thank you for your valuable feedback. We're thrilled to hear that you received the product in great condition within just 7 days of placing the order, even in another state. We understand that timely communication is crucial, and we apologize for not updating you on the shipment until the day it arrived. We appreciate your feedback, and we'll work on improving our communication process to provide you with a smoother experience in the future. Your satisfaction is important to us, and we hope to serve you even better next time.
Customer service is good and responsive…
Customer service is good and responsive however my glasses screen was cracked on arrival after waiting 9 business days for delivery.
6 września 2023
Odpowiedź od Mint Eyewear Company
Thank you for taking the time to share your experience with us. We're delighted to hear that you found our customer service to be good and responsive. However, we're genuinely sorry to learn about the issue with your glasses arriving with a cracked screen after the 9-day wait. This is not the quality we strive to deliver. Please get in touch with us, and we'll work on a solution to ensure your satisfaction and provide you with a replacement promptly. Your feedback is valuable to us, and we're committed to making it right.
I was so impressed with the packaging…
I was so impressed with the packaging of my delivery- it was clean and I loved the accessories included.
2 września 2023
Odpowiedź od Mint Eyewear Company
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and found our service to be professional. Providing a seamless and professional experience is important to us, and we're glad that we were able to meet your expectations. We appreciate your support and if there's anything else we can assist you with in the future, please don't hesitate to reach out.
Delivery and Packaging, Excellent. Consistency too.
Excellent Delivery and Packaging. Consistency is remarkable. Customer for over 3 years now.
24 sierpnia 2023
Odpowiedź od Mint Eyewear Company
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and found our service to be professional. Providing a seamless and professional experience is important to us, and we're glad that we were able to meet your expectations. We appreciate your support and if there's anything else we can assist you with in the future, please don't hesitate to reach out.
The timeline of delivery was great
10 sierpnia 2023
Odpowiedź od Mint Eyewear Company
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and found our service to be professional. Providing a seamless and professional experience is important to us, and we're glad that we were able to meet your expectations. We appreciate your support and if there's anything else we can assist you with in the future, please don't hesitate to reach out.
Swift delivery 🔥
Swift delivery!! I ordered the night before and got my order before noon! Which was even better because it was a birthday gift for someone !!! They were surprised and happy✨✨✨
22 sierpnia 2023
Odpowiedź od Mint Eyewear Company
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and found our service to be professional. Providing a seamless and professional experience is important to us, and we're glad that we were able to meet your expectations. We appreciate your support and if there's anything else we can assist you with in the future, please don't hesitate to reach out.
I'm yet to receive my order
I'm yet to receive my order, so I'm not in the best of moods as I type this...
20 sierpnia 2023
Odpowiedź od Mint Eyewear Company
We sincerely apologise for this experience. Looking at your order I can say that it has been expedited and you have received your order in good condition. We apologise for the initial delay.
We look forward to serving you in the future.
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