Minsterbaywatch Recenzje 145

Total and utter scum bag company ... no doubt they stick pins in kittens too. These people are bottom feeders and our weak legal system lets them get away with literal high way robbery
Hopefully they will learn the hard way that the d+ldo of karma rarely arrives lubricated

We paid for our parking but are now being pursued legally to recover a fine- despite sending in proof. I think this comment need some collective action to be taken. If anyone would like to contact me I am happy to coordinate complaints, you would need to have already complained to the company and allow them the statutory 28 days to respond. Once you have done this your compliant can be escalated to the ombudsman.

I recently parked my van at Kingston Retail Park / Shopping Centre in Milton Keynes, which is managed by Minster Baywatch. Despite parking fully within the marked bay and not obstructing any traffic (as clearly shown in their own photo evidence), I was issued a ticket for “obstruction.”

I appealed the fine, explaining the situation and providing evidence, but my appeal was rejected without proper consideration. I will now be taking my case to the independent appeals service (POPLA), as I firmly believe this fine is completely unjustified.

It’s deeply concerning to see how many drivers are facing similar issues with this company. A quick online search reveals numerous complaints from other motorists who also feel they’ve been treated unfairly. Even travel sites such as TripAdvisor have warned visitors about car parks managed by Minster Baywatch.

I strongly encourage anyone who receives an unfair ticket to research the company thoroughly — you can look them up on Companies House to understand who operates them and how they run their business. Know who you’re dealing with and make informed decisions.

I also encourage anyone affected to challenge their fines, share their experiences publicly, and if necessary, take the matter to court. The more people who speak up, the harder it becomes for unfair practices to continue unnoticed.

Scammers. Don't park when these guys manage the car park.

This scam company doesn't even deserve 1 star but its the minimum you can select to leave a review.

Received a parking fine for somewhere I know I had paid parking on. The machine you use doesn't give you a receipt or option to send an email for proof however I had the charge on my bank account.

I appealed and provided the evidence of payment. They said this was insufficient and they would not uphold the appeal.

Absolutely disgusting company also referenced a case that went to supreme court and was honoured I'm guessing as a scare tactic to make people pay.

Please don,t use a car park belonging to MINSTER BAYWATCH they are a bunch of CROOKS.I entered a car park in YORK belonging to these CROOKS.The RINGGO would not accept my payment after 31 minutes and was fined £100 pound for leaving.I appealed this and this was not accepted .I would be happy to pay for 31 minutes but not £100.

Fraud of a company none of the help numbers work appealed my ticket no response only to get a demand for payment with an additional charge from £60 to £155!!!

they run two carparks next to each other. the app brought up the one next to the one I was in 1 digit apart in identification codes. £100 fine. appealed and proved it was a legitimate mistake and I had paid to park in their car park 2 meters away for the full day but still made me pay £100 (reduced to £60). Park there 2 to 3 times a week loyal customer. NEVER AGAIN

Went into car park the one on cromer sea front , went to pay at mach saw the signs about car reg number , paid on the right hand side mach ( there were two ) put my money in for a whole day , went through the procedure of paying at no time did it ask for my reg of my car , if it did i missed it , but the system should not have allowed me to continue if it did , it went on to print ticket , i belive the mach i used was a old one using old ticket system , two weeks later get notice of nonpayment by then i had thrown ticket away . apealled with no joy

Shabby, arrogant, were not adverse to telling lies. Consider themselves to be bulletproof no mitigating circumstances allowed as soon as you drive into the car park your picture is taken that means you’ve entered into a contractual agreement with Baywatch. The signs are too small if you were used to parking in the car park that has suddenly been taken over by Baywatch You’re not looking for a sign not much bigger than a postage stamp with all the legal garbage printed on it. All perfectly legal! But is it? I’d put fifty quid into a crowdfunder in order to challenge the odious couple who run this company.

If I could post a review with NO stars I would.Dreadful. All I can say is that my daughter was right. Everyone was parking on the road outside the car park. I thought I was being a good citizen supporting the local community. It turned out to be an empty and expensive gesture. Daylight robbery!!!

Apparently we have been park(Ed)for 3-4 hours even when we were waiting for traffic to turn Green (it didn’t turn Green) for 7 mins and left, they are unfortunately very corrupted (cctv). Sigh…. China’s traffic lights are way better.

Absolutely awful company. Whoever in Newark council awarded this franchise needs to have their bumps felt: no procurement due diligence! Fined £60 for taking 12 mins to buy a 24hr ticket - only used 12hrs of the time! Another one arrived overran slightly on the 5hr ticket - £1 less than a 24hr ticket I normally get - no pragmatism at all! There are choices of car parks so they've lost several thousand in our parking costs as we can easily take one of the others.

Can only echo other people’s experiences that this company is unscrupulous and no empathy, understanding for disabled parking and makes it as difficult as possible for you to pay and then fine you when you couldn’t!!!

Paid for 3 hours parking in Bude by cash. Only stayed around 2.5hours before leaving. Received a PCN saying i hadn't paid!! Daughter paid for same thing but by card and did not receive a ticket. So as there is no way to proved I paid by cash (obviously) they won't accept my appeal. Clearly there to mug people off and i won't be paying the ticket.

Appalling company! We received a letter saying we had breached the T&C displayed on a car park signage. We had paid for an hour and were there 45 mins - even their paperwork indicates the same times. We appealed and sent a screen shot of our bank statement with proof we paid. They responded to say they can find no record of us having paid using our vehicle reg but as a "gesture of goodwill" they'd reduce the charge to £20. Absolutely disgusting. Not at all surprised to read all the over reviews!

Received a fine for what I believe was legitimate parking with the use of a cinema, and my reg went into an iPad. The “evidence” of me is on a road not at the actual car park they claim, with no signage. I can’t fully recall the day but at 40 I’ve had one other parking fine in my life which I paid as was a mistake, so unsure what happened but for certain this is ill founded to start with!

Received my first notice over a month after the claim date claiming it was the 3rd letter and £155 instead of £60 due to failure to respond to the letters that never came. Also puts me outside right to appeal, this made me think it was a complete scam but they do appear to be registered and regulated somehow?

I’ve used my rights to complain and to a Subject Access Request via post and I advise others to do this but to exercise this you will have to use special delivery to get proof as they use a PO BOX. This puts you on a £15 back foot right away, but hopefully they will take me to court and I’ll prove how they operate and counterclaim this back.

Everything they do is inside the law, but only just. Requiring complaints by mail only is allowed, using second class post and posting everything 3 days after dates is allowable, but then when Royal Mail fails it’s somehow on us. Complete Joke. For this reason the SAR and the request for poof of postage which either show that they never sent it and made false claims or shows they will use the worse service and are effectively praying on it’s failure.

It’s all tactical to ramp up fines. I won’t be paying them anything, they ramp up on their fines outside of the regulations and rules. Since we have chat gpt now I was able to dissect all this quickly and have direct links to the law around it. They are not compliant!

If anyone else is fighting them at the moment there is something called a group litigation order in the UK, it’s the equivalent of a class action in the UK.

The best thing anyone could add here is the name of a good litigation solicitor. If people keep good evidence I would put time into this myself to fight back. I’ll do my best at small claims but I think they would be mental to go there, as I have so many counter claims. At present I don’t see them being compliant with the SAR inside of the 30 days and so without the Data the rest of the false claims falls apart.

I suppose most people get stressed and think it’s easier to pay, but I’m too principled to get openly scammed like this and it is a form of scam in my opinion. I will update my progress here, for the benefit of anyone else who they are scamming and if they do take me to small claims I will counter file for each breach individually.

If anyone from the MinsterBayWatch company reads this at this point, you owe ME damages for my wasted time, attempted fraud, not following your regulations, unlawfully adding charges and likely for non compliance with my rights by the time you read this.

Also if you miss the deadline by a single day on the complaint and/or SAR I’ll take you to court for falsifying information and/or miss-handling my data respectively. If anyone has a good lawyer that can help the victims of this company please post it on the reviews!

My son is a patron at henshaws in knaresborough and even though he's registered to park there we have now had 4 parking fines, numerous calls to solicitors and a hell of a lot of stress. Henshaws clearly can't deal with the number of complaints that have come from this farce of company and at a guess, will stop people going to support this charity. Well done Minster Baywatch! The severely disabled are such an easy target to keep the cash rolling in! Hard to get through to anyone to dispute the fines but made so easy to pay. You've nailed the system!

Absolutely disgusting company with no empathy for disabled people.
Having looked for a disabled parking space under cover as it was raining, only to find mother and child spaces with the extra room which were all empty, parked in one to access the wheelchair easily, badge was displayed as always, returned to a parking ticket which after appeal was still withheld.
They should be ashamed as all we needed was a suitable space for the disabled person.
Scum, only interested in money obviously

This company is unscrupulous. I parked my car in a disabled bay without showing my card. My mistake and I was willing to pay the £60 fine. When I tried to use automated payment system I was told my card had expired (it hadn't). When I tried to use their website and BACS other problems arose, making it difficult to pay. I emailed them, detailing the problems but they replied informing me that they did not enter into discussion with victims and restated the payment methods in their original letter. I had to visit my bank branch to make the payment. I was told that this type of problem was not uncommon and was probably a ruse to force the fine up to £100.