Mini Moons Coaching & Educational Support Recenzje 

34
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Minimoons is a wonderfully run local performing arts and drama club. The teachers are friendly, work brilliantly with the children and make them feel welcome. They are fully up front with all informat... Zobacz więcej

Oceniono na 3 z 5

A member of the team took pictures on a personal phone which is unacceptable and I've no form or notification of any photography that was needed prior to signing up. Also paid for two clubs and yet t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Mini moons has been a fantastic (and very reasonably priced) way of boosting my daughter’s confidence and speech and language skills. She loved the opportunity to do a show at the end of this half ter... Zobacz więcej

Oceniono na 5 z 5

My children have been going to Mini Moons club at Sprowston Infant School for just over a year and they absolutely love it! Miss Daisy and her team are incredible with the children and they come out o... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Centrum edukacyjne

Napisane przez firmę

We're an educational company that partners with schools throughout Norfolk and Suffolk to offer a wide range of after-school clubs for children of all ages, an alternative to supply teaching, and workshops. We're passionate about promoting wellbeing and creating safe, supportive environments where children can explore their interests, express themselves, and develop confidence. Our clubs are designed to help students grow in confidence, social skills, and listening skills, all whilst having fun and being creative.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

34 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,5

Wszystkie recenzje

(34)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

Napisz recenzję
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Oceniono na 4 z 5

Friendly team

Friendly team, varied activities, great value. My daughter really enjoys her art & craft class.

15 października 2025
Oceniono na 5 z 5

Fantastic after school club

My daughter has taken part in two after school clubs (an arts and craft and this term drama) and has enjoyed both. She is loving this terms drama with Lorraine, and wants to take part next term too. Staff seem very friendly at pick up and she always comes home smiling.

6 października 2025
Opinia niezależna
Oceniono na 5 z 5

After School Club review

My Granddaughter goes to Mimimoons After School club at Sprowston Infant School and she absolutely loves it. They change the theme of the club regularly. I am confident she is well looked after and the team members I have met have been friendly and helpful.

4 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Arts and Craft Club

Our boy started this term, he has learning difficulties and doesn't always embrace new things. He absolutely loved this group and came out with a huge smile on his face.

29 grudnia 2024
Oceniono na 5 z 5

Really friendly team

Really friendly team. Keen to know about the children so they could have the best experience. Kids had a great time and left wanting more :)

23 października 2024
Oceniono na 3 z 5

I had experienced lack of communication…

I had experienced lack of communication between the club and school where the consequences was that my child went home instead of attending the after-school club and either school nor after school club where aware of this and where my child was .I expect him to be at the school this time so I wasn't at home where he came back from school .

16 października 2024
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Odpowiedź od Mini Moons Coaching & Educational Support

Thank you for reaching out! We’re sorry to hear about your experience, and we’d like to clarify a few things to help.

We haven’t received any prior communication regarding this situation, either by email or directly from the school, as we typically would. If we had, we could have looked into this sooner and ensured everything was handled smoothly.

As a standard, we never allow children to leave without confirmation from the school. However, it’s possible the school wasn’t aware your child was enrolled in Mini Moons this term or they got mixed up. With it being the first term back after summer, there can occasionally be some confusion in the school’s records, which sometimes leads to oversight. As an outside provider, we rely on the school to coordinate the children's attendance and arrival with us. If a child doesn’t show up, and they are on the school’s list, we usually assume they’re absent due to illness or another reason unless informed otherwise by the school.

If you could email us with the details, including your child’s name and the school, we’d be more than happy to look into this further for you and clarify what happened.

Thank you for your understanding, and we’re here to help resolve this.

Warm regards,

Daisy

Oceniono na 5 z 5

Fantastic After-school Clubs

The kid loves Mini Moons, they have a fantastic time every time and I can't think of a better endorsement than the smile I get when I say it's after-school club today!

8 września 2024
Logo Mini Moons Coaching & Educational Support

Odpowiedź od Mini Moons Coaching & Educational Support

Thank you for this lovely review!

Oceniono na 5 z 5

Enjoyable Session

My daughter had a lovely time and enjoyed the dancing/singing. It was a first for her so thank you for helping her to gain confidence.

29 lipca 2024
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Odpowiedź od Mini Moons Coaching & Educational Support

This is so lovely to hear - thank you!

Oceniono na 5 z 5

Brilliant club

Mini moons has been a fantastic (and very reasonably priced) way of boosting my daughter’s confidence and speech and language skills. She loved the opportunity to do a show at the end of this half term, and it was great to be given the opportunity to go and see it. Thank you to Miss Marie and the Mini Moons team.

30 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Thank you Daisy

My little one goes every Thursday to her favourite club, Drama with Minimoons and she loves it! Every time she is coming home she always excited about and tells me everything they have been up to! Thank you Daisy for making my daughter's day always a special day!

4 marca 2024
Oceniono na 5 z 5

Great local business

Minimoons is a wonderfully run local performing arts and drama club. The teachers are friendly, work brilliantly with the children and make them feel welcome. They are fully up front with all information and run at a reasonable cost. My daughter has been going for over a year, and cannot wait to keep going. Customer service is great and the behind the scenes is run very well. Any questions are dealt with promptly and accurately.

19 lutego 2024
Oceniono na 3 z 5

A member of the team took pictures on a…

A member of the team took pictures on a personal phone which is unacceptable and I've no form or notification of any photography that was needed prior to signing up. Also paid for two clubs and yet to recieve a refund though that was the best one for addy as she'd really enjoyed it. Will they reinstate it as I need to get back to work ASAP! I'm looking forward to the production of whatever it is they're doing in "circus" club? Kindest regards
Lauren

14 stycznia 2024
Logo Mini Moons Coaching & Educational Support

Odpowiedź od Mini Moons Coaching & Educational Support

Hi Lauren, thank you for your review. We explained to the school that our tutors record group dance routines simply so they can remember the dances, we would never post to social media without consent, and we gain consent from the schools. We also deleted this video straight away after hearing your concerns so please don't worry. We are a small business and try our best to make sure children are happy, but unfortunately there just wasn't enough sign ups for boxing club which meant it wasn't sustainable to run. Refunds were issued straight away and can take up to 7 working days to appear in your account. We hope to be able to run this again at some point. Circus club is lots of fun and I saw Addy really enjoying it last week! I hope that answers your queries.

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