Encore une plate-forme où vous vous retrouvez abonné sans vous en rendre compte et quand vous voulez.vous desabonner impossible ! X propositions pour prolonger. Et au final : une erreur s est p... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Sergio was fantastic, explained things to me clearly and kindly. Thank you Sergio for your great customer service. You ROCK!
I had no idea they were going to charge $40 after 7 days. I bought a $1 course and when I asked for a refund they refused. Their website hides the fact that there is a subscription and won’t allow you... Zobacz więcej
Reakcja na opinię
Eu comprei um curso de 0,99 $ e vi que no “pack” vinha um trial que se eu não cancelasse seria cobrado anualmente 129,99$! Foi um susto, mas imediatamente enviei o e-mail Pedindo o cancelamento... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Reconnect to Your Mind, Body and Spirit! Become a better you every day with Mindfuleve Membership. Be a part of the most passionate community and access transformative courses & live events for every aspect of your life.
Dane kontaktowe
Muladhara Ed Tech Corp., 1712 Pioneer Ave Suite 500, 82001, Cheyenne, Stany Zjednoczone
- hello@mindfuleve.com
- mindfuleve.com
3,5
Średnia
106 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Well presented courses and useful training by Mindfuleve.com
The courses, presented by Mindfuleve.com are very well structured, as people are given the chance to become familiar with very useful information regarding the capacity of the human body and mind to maintain health and well being. I am grateful to the team of MIndfuleve.com and personally to Customer Supprt Manager Nicolas for the good work, efforts and attitude.
27 grudnia 2024
Opinia niezależna
Odpowiedź od Mindfuleve
Hi Dobromir!
Thank you so much for your kind words!
I'm delighted to hear that you found our courses well-structured and informative.
I’ll be sure to pass on your compliments to Nicolas—he’ll be happy to know that his support made a positive impact on your experience.
Thank you for choosing Mindfuleve.com. We’re here to support you on your journey and look forward to provide you with even more valuable content and resources! 🌟
Best regards,
Lina Kohl
Customer Support Lead at Mindfuleve
Great customer experience
The company is easy to contact and willing to resolve issues. Louise provided prompt and professional customer service , which has improved my experience. I would recommend and consider courses with them in the future based on my customer service experience.
19 grudnia 2024
Opinia niezależna
Odpowiedź od Mindfuleve
Hi Shona,
Thank you for your kind words! I'm happy to hear that Louise was able to help you quickly and professionally. Your recommendation means a lot to us, and we hope you enjoy more courses in the future.
If you need anything else, feel free to contact us anytime! 😁
Best regards,
Lina Kohl
Customer Support Lead at NewMindStart
They charged for a yearly subscription…
They charged for a yearly subscription which I found unusual because I don't remember singing up, but let's say I made a mistake, okay, then I asked to cancel this subscription cause I didn't want it and they advertise a 14 days money back guarantee on their website so it should be smooth. And they do not do anything about this. Obviously. This is where it got definitely a massive SCAM. I won't let it slip though
17 grudnia 2024
Opinia niezależna
Odpowiedź od Mindfuleve
Hi Esther,
Thank you for sharing your feedback. I’m sorry to hear about your experience. It seems you may have added the yearly subscription during the purchase process, but I understand how this could have been unclear.
Our 14-day money-back guarantee is in place to make the process smooth, and I assure you, our Support Team is here to help. Since I can’t locate your details here on Trustpilot, please reach out to us again through WhatsApp at https://wa.me/15557081901 or reply to our email.
We’ll prioritize resolving this for you and ensuring your refund is processed as per our Terms of Service.
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
Great, Kind Customer Service
Very interesting courses. I haven't gone through all of them, but excited to try the few i bought. I accidentally clicked on "free trial subscription" and didn't know until I was charged a week later $89 for a full month. I had no idea what this was for. I contacted customer service and they helped me sort it out with letting me cancel since it was the same day I got charged, and refunded me. I feel really confident in their business and will be more inclined to get a subscription in the future when I am ready for the full package. The customer service team is great and really kind.
16 grudnia 2024
Opinia niezależna
Odpowiedź od Mindfuleve
Hi Erika,
Thank you so much for sharing your experience! I’m happy to hear our Customer Service Team was able to help you quickly and sort everything out.
It’s great that you’re enjoying the courses you purchased, and we’re always here to assist you if you decide to explore the full package in the future. Your confidence in us means a lot, and we’ll keep working to ensure every experience on our platform is smooth and enjoyable.
If you ever need assistance again or have any questions, don’t hesitate to reach out.
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
Technical Issue
I had a technical issue and the team sorted it out super quickly and efficiently. No hesitation in recommending this company. Five star service.
14 grudnia 2024
Opinia niezależna
Odpowiedź od Mindfuleve
Hi Joan,
Thank you for your kind words! I’m glad to hear our team resolved your technical issue quickly and efficiently. If you need any further help, we’re always here for you.
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
It’s a scam
It’s a scam. The hosting site will charge you 89 dollars after you sign up… even if you opt out of the trial and subscription. Disgusting behavior and business tactics. Don’t trust this course or the site hosting it.
7 grudnia 2024
Opinia niezależna
Odpowiedź od Mindfuleve
Hi there,
Thank you for sharing your concerns. It seems there might be a misunderstanding. The 7-day free trial is an optional offer presented during purchase, and auto-renewal happens only if the trial is not canceled before it ends.
If you opted out of the trial but still experienced a charge, this could be a technical issue. I would be happy to look into it and help resolve everything for you.
Please contact our Support Team with your email address so we can quickly investigate and process a refund if needed. You can reach us here:
WhatsApp: https://wa.me/15557081901
We take these matters seriously and want to ensure everything is handled fairly.
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
Watch out!!! Stay away from this website
Only booked a small course for 19$, and I really watched out that it was only this, and after some days they tried to take another 89$ from the credit card for no reason! I didn’t book anything else. Stay far away from these website, very dubious and reprehensible, not mindful at all.
11 grudnia 2024
Opinia niezależna
Odpowiedź od Mindfuleve
Hi Tina,
Thank you for sharing your concerns. It seems there may have been some confusion regarding our 7-day free trial offer. This trial is completely optional and presented clearly during the purchase process. Auto-renewal only happens if the trial is not canceled before it ends.
If you did not intend to opt into the trial or believe there was a technical issue, I’d be happy to look into this for you and resolve it as quickly as possible.
To help us investigate further and arrange a refund if needed, please contact our Support Team and share your email address:
WhatsApp: https://wa.me/15557081901
We take every concern seriously and are committed to providing a solution that works for you.
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
Bought a vocal yoga course and the…
Bought a vocal yoga course and the instructions are minimal at best and even when they are there, they don't go along with the singing part of the lesson.
Also, they show you ads for their other courses in between EACH lesson! Who does that? And the course you purchase is practically hidden halfway down the page after a bunch of ads for other courses.
I don't even know if I can get my money back; can't find info on that.
Bottom line is that I give up on this course and never buying anything else from these people due to the low quality.
This same company either owns this other website, Vitalyra, or they use the identical platform and interface. It's the same thing there. Difficult to find the course you purchased once logged in, a bunch of ads for other courses they sell crowded at the top and an ad between each lesson in courses you purchased. The course I purchased on that platform is a little better and I'll keep doing it, but being assaulted by ads in each of the lesson is irritating, needless to say.
This company is going to have to do better if they want to gain the trust of Americans. Otherwise, just stick to selling in Russia if they're happy over there with this sort of setup when they buy courses.
21 listopada 2024
Opinia niezależna
Odpowiedź od Mindfuleve
Hi Maryse,
Thank you for sharing your feedback, and I’m truly sorry to hear about your experience.
We aim to provide high-quality content and a seamless user experience, and I regret that the Vocal Yoga course didn’t meet your expectations. The ads between lessons are meant to introduce users to other valuable programs, but I understand how they could feel overwhelming.
Regarding your purchased course, you can always access it directly in your personal account under the “Dashboard” button in the upper right corner. I’d be happy to guide you step-by-step if needed.
If you’re looking for a refund or further assistance, please reach out to our Support Team. We’ll make sure to resolve this quickly:
WhatsApp: https://wa.me/15557081901
Email: hello@mindfuleve.com
Your feedback is incredibly valuable, and I’ll share your comments with our team so we can improve the experience for all users.
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
Russian site, steals credit card info
I signed up for a course that never worked, then this company signed me up for an $89 membership even though I had opted out and they saved my credit card info when I didn’t give permission. Then when this charge showed up, I clicked support and it is all in Russian. Apple credit card/goldman sachs will NOT back you and send back the charge. DO NOT BUY ANYTHING FROM THIS COMPANY EVER!!!
7 grudnia 2024
Opinia niezależna
Odpowiedź od Mindfuleve
Hi Monique,
Thank you for bringing this to our attention, and I’m truly sorry for any frustration you’ve experienced.
Let me clarify: our system does not store credit card information. Payments are securely processed through trusted payment providers. During your purchase, an optional 7-day free trial was offered, and auto-renewal occurs only if the trial is not canceled before it ends. All terms are clearly stated during checkout.
It seems there may have been a misunderstanding or technical issue here. Please reach out to our Support Team, and we’ll help resolve this as quickly as possible:
WhatsApp: https://wa.me/15557081901
Email: hello@mindfuleve.com
We take your concerns seriously and are committed to ensuring a fair resolution.
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
I've been following Mindfuleve's…
I've been following Mindfuleve's courses since some time now and I can't recommend this life changing platform enough. Becoming a Mindfuleve member allows you to find your own sweet rhythm and ability to progress powerful healing courses according to your own needs. The Mindfuleve platform provides space to the most superb coaches and health professionals who are eager to share and transmit their precious work in an accessible way.
On my journey towards greater health and realization, the myriad of Mindfuleve's courses continuously help me to engage and dive deep into new, inspiring, creative and healing workshops. As such, my journey with Mindfuleve has led to an improved sense of wellbeing not only on a physical but also on an energetic, mental, emotional and spiritual level.
Big big thanks to the entire team :)
You are truly amazing!
6 grudnia 2024
Opinia niezależna
Odpowiedź od Mindfuleve
Hi Mieke,
Thank you so much for your kind words! 🌟 We’re so happy to hear how much the courses and platform have helped you on your journey to better health and well-being.
Our team and coaches work hard to make this experience meaningful, and we’re truly grateful for your support.
Wishing you all the best as you continue your journey with MindfulEve! 😁
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
Annoying and Time Wasting Fraud!
Sadly, this scam must be pretty new. I fell for it and now can't get access to the course I bought or out of the subscription I didn't purchase. If you are in the US, I recommend writing letters to the Attorneys General for the United States and the state you live in to get these folks shut down. You can also dispute the charges with your credit card company.
24 listopada 2024
Opinia niezależna
Odpowiedź od Mindfuleve
Hi Ann,
I’m sorry to hear about your experience. Sometimes, emails containing login details and passwords can accidentally end up in your spam or junk folder. This might explain why you didn’t receive the access information for your course.
Please don’t hesitate to contact our Support Team – they’ll assist you immediately, ensure you can access your course without any further delay, and cancel your subscription if you have one.
You can contact us via:
– WhatsApp at https://wa.me/15557081901
– Email at hello@mindfuleve.com
We’re here to help and want to make this right for you.
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
Update to my review from “This is scam”…
Update to my review from “This is scam” from Nov. 16th:
It still is!
I messaged the support on WhatsApp like they advised me in their comment but haven’t got any reply, instead I’m getting lots of fishing sms lately…. Do yourself a favor and avoid this website!
1 grudnia 2024
Opinia niezależna
Odpowiedź od Mindfuleve
Hi Lisa,
Thank you for updating your review. I’m very sorry to hear that you didn’t receive a reply on WhatsApp. This is not the level of service we aim to provide, and I’ll ensure this is looked into immediately.
Please note, that we do not send any phishing messages, and we take data security extremely seriously. If you’re receiving unrelated messages, it’s likely not connected to our platform, but I encourage you to report them as spam to your mobile carrier.
To assist you right away, I kindly ask you to message us again on WhatsApp at https://wa.me/15557081901 or email us at hello@mindfuleve.com. We’ll do our best to resolve your issue as soon as possible.
We deeply value our users and are committed to making things right.
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
So far I am discovering some great…
So far I am discovering some great content . The costumer service has been really reactive, helpful and professional !!!!
👍
28 listopada 2024
Opinia niezależna
Odpowiedź od Mindfuleve
Hi Caro,
Thank you for a 5-star rating! 😊 I'm so glad you’re enjoying the content and that our customer service team has been helpful and professional. We’re always here to support you!
Wishing you a great journey with MindfulEve.
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
I am not the only one
Like several reviews i have read I enrolled for one course to give it a try and they put me into a subscription without my permission and started charging me more than $300 per month!! Don't trust this company. When I tried to cancel my subscription I had to hit the cancel subscription button several times juts to get them to cancel it.
28 listopada 2024
Opinia niezależna
Odpowiedź od Mindfuleve
Hi Sue!
I'm sorry that you got a negative impression about our platform.
Just to clarify, the trial subscription is an optional offer that appears at checkout. It details the automatic payment after the trial ends. We never intend to surprise anyone – we aim to make everything as clear as possible during the purchase process.
Please note that in the profile settings, you can easily find the unsubscribe button as well as the subscription status indication. Most commonly, you couldn't cancel the subscription due to a technical issue in your account, that we truly apologize for.
Upon checking our email inbox, unfortunately, I haven't located any request from you. To resolve the situation, please contact us again via WhatsApp or email below:
Support Team Email – hello@mindfuleve.com
Support Team WhatsApp – https://wa.me/15557081901
I must highlight that it's essential for us to make all things clear between us and our customers. We'll look forward to hearing from you soon and helping you 🙏🏻
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
Total Scam !!
Total Scam !!!
Never buy a course here as it tricks you into a subscription of 200$. The course is low quality anyway. In case the support won’t be helpful legal action will be taken. I will update here as well.
24 listopada 2024
Opinia niezależna
Odpowiedź od Mindfuleve
Hi there,
I'm truly sorry to hear about your experience. Let me clarify that during the purchase process, we offer an optional trial subscription, which includes clear details about auto-renewal. The terms are always displayed upfront to ensure transparency.
Unfortunately, here on Trustpilot, I don’t see your full name or email address, so I’m unable to process a refund for you at the moment. Please reach out to our Support Team again via WhatsApp at - https://wa.me/15557081901 or wait for our reply if you already messaged us. We aim to respond as quickly as possible, usually within 24 hours!
We’re committed to resolving this situation for you and ensuring your concerns are addressed.
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
Scam website. Fake positive reviews
Scam website! Poaitive reviews are fake!!! NABblocked my card after i bought a "course" as new unauthorized payments were being made without my awareness or conscent. The "welcome email" for my course looked dodgy and amed to click links (wich i didnt). Clearly trying to steal my information. Its appalling Facebook allows to advertize these scams....
23 listopada 2024
Opinia niezależna
Odpowiedź od Mindfuleve
Hi there,
Thank you for your feedback. I’m sorry to hear about your experience and any concerns it may have caused. I’d like to clarify a few points to address your review.
When purchasing a course, some users choose to add an optional 7-day trial for full platform access, which renews automatically unless canceled before the trial ends. This process and all terms are clearly stated during the purchase. Additionally, our system sends multiple emails, including trial activation, reminders, and payment notifications to ensure transparency.
As for your comment about the welcome email, I can assure you it’s legitimate and provides course access along with helpful links for navigating our platform. If it appeared suspicious, it’s possible your email provider flagged it incorrectly. We don’t store or share sensitive information, and your privacy is a priority.
Please know we’re here to assist with any questions or concerns. If there’s an issue with your purchase, feel free to contact our Support Team through WhatsApp or email, and we’ll resolve it as soon as possible. We are ready to issue you a refund if needed.
Support Team WhatsApp: https://wa.me/15557081901
Support Team Email: hello@mindfuleve.com
We value your feedback and hope to help clarify and resolve any misunderstandings.
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
The have the worst dark pattern ever
The have the worst dark pattern ever. I bought a single course for 20 euros, and when I check my newly created account they had automatically enrolled me to their monthly subscription of almost 90 euros with a 7 days "free" trial. Luckily I checked my account, but if I hadn´t I would get charged the first month. Also, I can´t unsubscribe yet due to the account being allegedly still on the setup face. I haven´t even checked the course yet and I am already regretting this.
21 listopada 2024
Opinia niezależna
Odpowiedź od Mindfuleve
Hi Tabita,
Thank you for sharing your experience. I’m sorry to hear about the frustration you’ve encountered, and I want to clarify a few things to address your concerns.
The trial subscription offered during your purchase is entirely optional and designed to give you access to all platform features for 7 days. All terms, including the auto-renewal after the trial period, are displayed at checkout to ensure transparency. We also send multiple emails during the trial, reminding users of the upcoming renewal and providing cancellation instructions.
Regarding the delay in canceling, the setup period is there to ensure all accounts are properly activated before any changes can be made. However, if you're facing any difficulties canceling or need help navigating your account, our Support Team is ready to assist you and ensure everything is resolved.
I want to let you know that your trial subscription has been successfully canceled, and no further charges will occur.
If you have any questions or need further assistance, please don’t hesitate to contact us:
Support Team WhatsApp: https://wa.me/15557081901
Support Team Email: hello@mindfuleve.com
We’re here to help!
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
Life Changer!
I found their add on IG and when I signed up, I was having troubles logging in. I got their 7 day free trial and when I wrote in, they extended my 7 day trial as I wasn't able to use a few of the days dues to not being into to log in. Very gracious.
Once logged in, I have been LOVING the course offerings. I have been studying their Singing Courses, Dancing/Movement Courses and loving their Hula Hoop Course!
I am beyond Grateful I discovered them and am Grateful for their assistance in extending my trial. I have purchased 4 of their courses and will be a loyal member for life!
20 listopada 2024
Opinia niezależna
Odpowiedź od Mindfuleve
Hi Belle,
Thank you for sharing your experience! 🌟 I’m so happy we could help with your trial and that you’re loving the courses – especially singing, dancing, and hula hoop.
We’re grateful to have you with us and here to support your journey!
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
Good customer service
Wasn't for me in the end but the membership team were efficient and helpful in cancelling my subscription
16 listopada 2024
Opinia niezależna
Odpowiedź od Mindfuleve
Hi there,
Thank you for your kind review!
Glad to learn that our Support Team assisted you in canceling the subscription that didn't suit you. If you ever have any questions or need any help, please contact us via one of the communication channels below:
Support Team Email – hello@mindfuleve.com
Support Team WhatsApp – https://wa.me/15557081901
Wishing you a great week ahead 🥰
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
IS THIS A SCAM
just purchase the second class....the first one never i got access to it...the second one looks like the same ..I wonder if this company name is a SCAM
12 listopada 2024
Opinia niezależna
Odpowiedź od Mindfuleve
Hi Pascale,
I'm sorry such a situation took place.
I can see that our Support Manager Louise has already sent you the login info to access your course. Please, check your email inbox.
I've also reviewed your account and have noticed that you purchased only one course on MindfulEve. To resolve the situation, please contact us again via WhatsApp or email below:
Support Team Email – hello@mindfuleve.com
Support Team WhatsApp – https://wa.me/15557081901
I must highlight that it's essential for us to make all things clear between us and our customers. We'll look forward to hearing from you soon and helping you 🙏🏻
Best regards,
Lina Kohl
Customer Support Lead at MindfulEve
Doświadczenie Trustpilot
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