Miles & Barr - Dover Recenzje 10

Wynik TrustScore: 3.5 na 5

3,6

4 High Street, CT16 1DJ Dover, Kent, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Just like to thank Miles and Barr staff at the Dover office, especially Debbie Thwaites, for their excellent Handling of the sale of our house and the purchase of our new home. Debbie kept us updat... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

From start to finish all at Miles and Barr Ramsgate and Dover have been fantastic. With chasing solicitors and allowing as many views as was needed also proving me with a virtual tape measure w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ethan Simpson at Dover branch was brilliant and so helpful. We felt like he was really on our side in trying to get the home we wanted in such a tricky situation at the time. He went above and beyond... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Rebecca has been incredible! She was our Sales Progressor and with a very complicated chain, she was the lynch pin that kept it all moving. Even the solicitors were leaning on her to keep everyone in... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Agencja nieruchomości

O Miles & Barr - Dover

Napisane przez firmę



Miles & Barr independent estate agents were established in January 1999 and have 14 offices spread over East Kent, dealing with property selling, buying, renting, mortgage advice, property management and relocation services.

Dane kontaktowe

  • 4 High Street, CT16 1DJ, Dover, Kent, Zjednoczone Królestwo

  • 01304 202111

3,6

Średnia

Wynik TrustScore: 3.5 na 5

10 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Oceniono na 2 z 5

Unsure

Unsure. Starting off the selling process but costs seem excessive. A marketing fee of £299 and checks for another £60 seems excessive. Is this normal? Debating changing

19 maja 2026
Opinia niezależna
Oceniono na 1 z 5

Milles and Barr took advantage on me…

Milles and Barr took advantage on me and ask me to sign the contract in office because they have no time to come to my office....once I done as a favour to come to them and do it they did not explain to me on any stage that if you sign in office you loose right to cancel contract within 14 days...when I tried to cancel contract as I found dream house somewhere else they did not want to cancel and thread me to charge their fees...so lost opportunity to byuy dream house...keep away from this scammer!!!

23 marca 2026
Opinia niezależna
Logo Miles & Barr - Dover

Odpowiedź od Miles & Barr - Dover

Thank you, Michal, for taking the time to leave us a review. We’re genuinely sorry to hear about the difficulties you’re experiencing with your intended purchase through another agent — we appreciate how stressful this situation must feel.
When you asked us to rearrange a time to take your property to market, we offered an alternative appointment day as well as the option to visit our office, as we always aim to be as flexible and supportive as possible. While we cannot influence or control the practices of the agent you are hoping to buy through, we can assure you that conditional selling is against the Estate Agents Act 1979.
Throughout this process, we have done our very best to help resolve matters amicably. We have even spoken directly with the developer of the property you wish to purchase to give you the best possible chance of securing the home you want. We remain more than happy to continue working with you and supporting you on your journey toward buying your next home, and we understand you are in contact with our senior branch manager who is doing everything they can to assist you.

Oceniono na 5 z 5

Claudia was very kind and helpful when…

Claudia was very kind and helpful when we walked into Miles and Barr Dover. We knew nothing about buying. Claudia guided us and was very patient. The whole team have been very friendly and kind and have helped us realise our dream of owning our own home.

11 lutego 2026
Opinia niezależna
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Odpowiedź od Miles & Barr - Dover

Thank you for sharing your wonderful experience with us Vicky. We are thrilled to hear that Claudia provided such kind and patient support. Our team is dedicated to helping you achieve your dream of owning your own home. We appreciate your kind words and wish you all the best in your new home.

Oceniono na 4 z 5

Responsive and always returns calls

Responsive and always returns calls. Emily very good at keeping everyone updated during the sale process

Viewing team could be better briefed and up to date with information about the properties they are showing.

When viewing leaseholds properties they should have knowledge of service charges, reserve funds etc

30 stycznia 2026
Opinia niezależna
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Odpowiedź od Miles & Barr - Dover

Thank you for your kind words, Geoff. I'm glad to hear that Emily, your sales progressor, was responsive and kept you updated during the sale process. I appreciate your feedback about the viewing team and will ensure they receive the necessary training to improve their knowledge on leasehold properties. We value your trust and hope to support you again in the future.

Oceniono na 5 z 5

Just like to thank Miles and Barr staff…

Just like to thank Miles and Barr staff at the Dover office, especially Debbie Thwaites, for their excellent
Handling of the sale of our house and the purchase of our new home. Debbie kept us updated throughout and resolved any issues we had quickly and efficiently making the whole process easier. Thanks Debbie 😀

20 stycznia 2026
Opinia niezależna
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Odpowiedź od Miles & Barr - Dover

Thank you so much for your kind words Stephen. We're thrilled to hear that Debbie, your sales progressor, provided you with excellent support and made the process easier for you. Your trust in our service means a lot to us and we look forward to assisting you again in the future.

Oceniono na 5 z 5

From start to finish all at Miles and…

From start to finish all at Miles and Barr Ramsgate and Dover have been fantastic. With chasing solicitors and allowing as many views as was needed also proving me with a virtual tape measure when id forgotten mine.

Becky White has been fantastic at doing our chase ups and keeping us informed of what was going on.

Its taken a little longer than I think any of us wanted it to take but so glad we've all got there and Becky has certainly helped ease the stress.

Thank you all again.
Penny and Steve

15 stycznia 2026
Opinia niezależna
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Odpowiedź od Miles & Barr - Dover

Thank you so much for your wonderful review, Penny. We're thrilled to hear that Becky, your sales progressor, and the teams at Miles and Barr Ramsgate and Dover provided you with fantastic support and kept you informed throughout the process. We appreciate your patience and are glad we could help ease the stress for you and Steve.

Oceniono na 1 z 5

Worst estate agent ever used.

Worst estate agent ever used.
Put my house up for sale using Miles & Barr, signed up with the promise of they had loads of buyers waiting from London for a property like mine.
Had 1 viewing in the whole 22 weeks, never heard a peep out of them unless it was to chase money for alleged marketing.
I would strongly avoid using these clowns, their customer service is terrible.

4 stycznia 2026
Opinia niezależna
Logo Miles & Barr - Dover

Odpowiedź od Miles & Barr - Dover

Dear Simon,

We take all feedback seriously, however for GDPR reasons, we are limited as to what we can discuss both publicly and with yourself.
We encourage the owner of the property to contact us directly if they wish to discuss their experience and any concerns so we can address matters properly and transparently.

Oceniono na 5 z 5

I am receiving great communication from…

I am receiving great communication from this branch at the moment for my purchase ,they have organised a solicitor for me and kept me up to date with all that is going on,the team have been so helpful to me and would like to mention flori from this branch who has gone above and beyond for me and nothing is too much for her,she is a credit to your team

18 grudnia 2025
Opinia niezależna
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Odpowiedź od Miles & Barr - Dover

Thank you for your time in leaving us a review, we are delighted to hear your experience with us so far is exactly what we aim to deliver, with open and timely communication. Flori will be delighted to hear of your feedback too! All the best

Oceniono na 5 z 5

Rebecca has been incredible!

Rebecca has been incredible! She was our Sales Progressor and with a very complicated chain, she was the lynch pin that kept it all moving. Even the solicitors were leaning on her to keep everyone in line. I honestly dont think we would of got this far without her and I can't thank her enough, She is a credit to Miles and Barr and worth the fee all on her own! Also Ethan did an incredible job negotiating the offer, we explained our budget for the house and he worked his magic to get our offer agreed aswell as the sale on our house.
Thank you all!

15 grudnia 2025
Opinia niezależna
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Odpowiedź od Miles & Barr - Dover

Thank you for your time in leaving us a review. We're happy to hear that you had such a positive experience, despite the complexities within the chain. It's great to know that our team members helped keep everything moving during a complicated chain. We appreciate your kind words for Rebecca and Ethan and thank you for your feedback. Wishing you every happiness in your new home!

Oceniono na 5 z 5

Dover branch

Ethan Simpson at Dover branch was brilliant and so helpful. We felt like he was really on our side in trying to get the home we wanted in such a tricky situation at the time. He went above and beyond and we really appreciated his time and effort, as he also had his own wedding to go to!!
Also a big thankyou to Louise Daly at Dover who works so hard in what I can only imagine being quite a stressful time helping buyers and sellers on their journey. Louise was extremely helpful in her guidance and experience ensuring a smooth transaction in an otherwise stressful time. It was good to know I could call or email Louise with anything I needed to know or ask. It has been a pleasure to have her by our side and cannot thank her enough!

3 listopada 2025
Opinia niezależna
Logo Miles & Barr - Dover

Odpowiedź od Miles & Barr - Dover

Dear Caroline, thank you so much for taking the time in leaving us a heart felt review. We are so pleased to hear that Ethan in our Dover office and your sales progressor, Louise were instrumental in helping you achieve what you wanted with the least amount of stress possible. We aim to deliver a great customer service and it seems from your kind words that Ethan and Louise have delivered what we aspire to! They will be thrilled to hear your feedback. Thanks again for your kind words and may we wish you all the best for the future

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