Amazing deals all the time, I get the best bargains, and most of the time, I receive my order the next day! Cannot recommend it enough to all my friends that love shopping online! Lots of great brands... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Love the products and have been a loyal, ongoing purchaser for many months. But my current experience has rendered the service unusable and the customer support entirely unreachable. For the past t... Zobacz więcej
Great service, products come quick, the prices are unbeatable & there are lots of cool bits to buy as gifts or for yourself can’t go wrong. 🤝🏽
Reakcja na opinię
MILE is useless, incompetent, and customer service doesn’t exist. My £100 parcel was delivered to the wrong door, stolen, and despite months of chasing, they have done absolutely NOTHING! no refund,... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
MILE is an exclusive members-only platform, offering curated collections of top-tier designer pieces at exclusive prices. MILE is your passport to unparalleled luxury and style.
Dane kontaktowe
Stany Zjednoczone
- support@mile.club
- mile.club
Odpowiada na 66% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
there is always something with delivery…
there is always something with delivery of package, if not taxes its customs. I do not recommend.

Odpowiedź od Mile
Unprofessional, unreliable, and possibly dishonest. Horrific experience.
MILE is useless, incompetent, and customer service doesn’t exist. My £100 parcel was delivered to the wrong door, stolen, and despite months of chasing, they have done absolutely NOTHING! no refund, no replacement, no response.
They clearly don’t care about their customers or basic legal responsibilities. Dealing with MILE has been a nightmare, total disrespect, negligence, and theft by proxy. I wouldn’t trust them to deliver a letter, let alone a parcel. Avoid this company at all costs.
It’s 3 months after I ordered a package…
It’s 3 months after I ordered a package with 3 items, 1 item came in a week after ordering but I still didn’t receice the other 2. They reply the same automatic answer to me, and didn’t do anything to help. On top of that I still pay 10 euros per month because I still want my parcel. SCAM

Odpowiedź od Mile
Excellent Products, Non-Existent Customer Service
Love the products and have been a loyal, ongoing purchaser for many months. But my current experience has rendered the service unusable and the customer support entirely unreachable.
For the past two months, I have been completely unable to complete a checkout or make any new purchases on the app.
I have attempted to contact the customer service team over four times. To date, I have received zero acknowledgement, zero response, and zero resolution.
Meanwhile, I am still being charged my monthly membership fee. This constitutes paying for a service that is not being delivered.
Best members shopping app
Amazing deals all the time, I get the best bargains, and most of the time, I receive my order the next day! Cannot recommend it enough to all my friends that love shopping online! Lots of great brands constantly dropping almost every day, with such good prices, it's always unto shop on Mile App. Great community can't wait to see what new brands they are going to bring in their app!
Warning!!
Warning!!! Purchased a dressing gown and 2 pairs of trainers in the same order.
The dressing gown arrived promptly but will be retuning due to sizing (once they share the returns process I have asked for as they don't have an automatic process or portal it needs to be done manually) but the two pairs of trainers are currently stuck in customs.
These were sent from outside of the UK which was never disclosed during the purchasing process.
The package is currently stuck in Philadelphia with unpaid import and custom fees due to the invoices not being paid correctly by the seller.
This was not disclosed on any part of the app, purchase order or item listing mentioning that it would be sent from aboard and incur additional fees unlike the rest of my order.
I will be looking to resolve this via email as soon as possible or I will be refusing delivery and the item can be returned to sender and I will contact my credit card company due to this misleading sale.

Odpowiedź od Mile
I ordered 2 shirts from gallery dept…
I ordered 2 shirts from gallery dept during there sample sale and supposedly they said that it would take 3-5 days to ship my stuff i havent gotten my clothes or any updates on my order i even emailed them 2 times and they claimed they would get back to me but never did

Odpowiedź od Mile
Great customer service
Great customer service, especially from Craig! Item great, exactly as described and speedy delivery. 10/10 experience would recommend!

Odpowiedź od Mile
Always a great experience!
I’ve been really happy with Mile from day one. They’ve got such a wide range of brands catering for everyone’s styles / tastes.
All of my orders so far have been swift and I’ve always known at what stage my order is at.
Every order I place comes with that feel good factor where I know I won’t be let down.

Odpowiedź od Mile
Still awaiting membership
STILL WAITING - 5 July!!
STILL WAITING - 3 June!!
After my initial purchase as a guest in March, my membership is still awaiting approval - even after multiple emails promising otherwise and apologising for the delay in sorting it out! I’m a journalist and I’ve worked for high-end luxury brands/publications and it’s outrageous that I’ve had to wait for sooo long!!!

Odpowiedź od Mile

Odpowiedź od Mile
The website was easy to navigate. Fabulous items at a fraction of the…
Fabulous items at a fraction of the retail price. Great service and fast delivery. I will be shopping again soon 5*

Odpowiedź od Mile
Packaged beautifully and arrived…
Packaged beautifully and arrived quickly. Good customer communication.

Odpowiedź od Mile
Couldn’t recommend more to be honest
Great service, products come quick, the prices are unbeatable & there are lots of cool bits to buy as gifts or for yourself can’t go wrong. 🤝🏽

Odpowiedź od Mile
Prices & products are too good! Best place to buy - I can't stop buying!!
Prices & products are too good! Best place to buy - I can't stop buying!! Every time I've placed an order, it's always been a smooth process and delivery is so fast!

Odpowiedź od Mile

Odpowiedź od Mile
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







