Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Amazing deals all the time, I get the best bargains, and most of the time, I receive my order the next day! Cannot recommend it enough to all my friends that love shopping online! Lots of great brands... Zobacz więcej

Oceniono na 3 z 5

Love the products and have been a loyal, ongoing purchaser for many months. But my current experience has rendered the service unusable and the customer support entirely unreachable. For the past t... Zobacz więcej

Oceniono na 5 z 5

Great service, products come quick, the prices are unbeatable & there are lots of cool bits to buy as gifts or for yourself can’t go wrong. 🤝🏽

Reakcja na opinię

Oceniono na 1 z 5

MILE is useless, incompetent, and customer service doesn’t exist. My £100 parcel was delivered to the wrong door, stolen, and despite months of chasing, they have done absolutely NOTHING! no refund,... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep odzieżowy

Napisane przez firmę

MILE is an exclusive members-only platform, offering curated collections of top-tier designer pieces at exclusive prices. MILE is your passport to unparalleled luxury and style.


Dane kontaktowe

3,4

Średnia

Wynik TrustScore: 3.5 na 5

35 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 66% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

there is always something with delivery…

there is always something with delivery of package, if not taxes its customs. I do not recommend.

3 marca 2026
Opinia niezależna
Logo Mile

Odpowiedź od Mile

Hi WM,

Thank you for your review.

We’re unable to locate this order on our system, but we’d really appreciate the chance to investigate this further for you.

Could you please contact us at support@mile.club with your order number so we can assist you?

Kind regards,

MILE

Oceniono na 1 z 5

Unprofessional, unreliable, and possibly dishonest. Horrific experience.

MILE is useless, incompetent, and customer service doesn’t exist. My £100 parcel was delivered to the wrong door, stolen, and despite months of chasing, they have done absolutely NOTHING! no refund, no replacement, no response.

They clearly don’t care about their customers or basic legal responsibilities. Dealing with MILE has been a nightmare, total disrespect, negligence, and theft by proxy. I wouldn’t trust them to deliver a letter, let alone a parcel. Avoid this company at all costs.

5 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

It’s 3 months after I ordered a package…

It’s 3 months after I ordered a package with 3 items, 1 item came in a week after ordering but I still didn’t receice the other 2. They reply the same automatic answer to me, and didn’t do anything to help. On top of that I still pay 10 euros per month because I still want my parcel. SCAM

24 listopada 2025
Opinia niezależna
Logo Mile

Odpowiedź od Mile

Hi Felix,

Thank you for taking the time to share your feedback.

We’re unable to locate this order on our system, but we’d really appreciate the chance to investigate this further for you.

Could you please contact us at support@mile.club with your order number so we can assist you?

Kind regards,

MILE

Oceniono na 3 z 5

Excellent Products, Non-Existent Customer Service

Love the products and have been a loyal, ongoing purchaser for many months. But my current experience has rendered the service unusable and the customer support entirely unreachable.
For the past two months, I have been completely unable to complete a checkout or make any new purchases on the app.
I have attempted to contact the customer service team over four times. To date, I have received zero acknowledgement, zero response, and zero resolution.
Meanwhile, I am still being charged my monthly membership fee. This constitutes paying for a service that is not being delivered.

30 października 2025
Opinia niezależna
Oceniono na 5 z 5

Best members shopping app

Amazing deals all the time, I get the best bargains, and most of the time, I receive my order the next day! Cannot recommend it enough to all my friends that love shopping online! Lots of great brands constantly dropping almost every day, with such good prices, it's always unto shop on Mile App. Great community can't wait to see what new brands they are going to bring in their app!

2 września 2025
Opinia niezależna
Oceniono na 1 z 5

Warning!!

Warning!!! Purchased a dressing gown and 2 pairs of trainers in the same order.

The dressing gown arrived promptly but will be retuning due to sizing (once they share the returns process I have asked for as they don't have an automatic process or portal it needs to be done manually) but the two pairs of trainers are currently stuck in customs.

These were sent from outside of the UK which was never disclosed during the purchasing process.

The package is currently stuck in Philadelphia with unpaid import and custom fees due to the invoices not being paid correctly by the seller.

This was not disclosed on any part of the app, purchase order or item listing mentioning that it would be sent from aboard and incur additional fees unlike the rest of my order.

I will be looking to resolve this via email as soon as possible or I will be refusing delivery and the item can be returned to sender and I will contact my credit card company due to this misleading sale.

15 września 2025
Opinia niezależna
Oceniono na 5 z 5

Great experience

Comfy, Reliable, Affordable, Ideal Gear!

22 lipca 2025
Opinia niezależna
Logo Mile

Odpowiedź od Mile

Hi Chris,

Thank you for taking the time to share your feedback!

It’s great to hear you’re loving the app so far, and we look forward to seeing you back soon!

MILE

Oceniono na 1 z 5

I ordered 2 shirts from gallery dept…

I ordered 2 shirts from gallery dept during there sample sale and supposedly they said that it would take 3-5 days to ship my stuff i havent gotten my clothes or any updates on my order i even emailed them 2 times and they claimed they would get back to me but never did

15 lipca 2025
Opinia niezależna
Logo Mile

Odpowiedź od Mile

Hi Ali,

Thank you for taking the time to share your feedback, and we’re truly sorry about the delay in dispatching your order.

We always aim to deliver within 3–5 working days, and in most cases our warehouse team is able to dispatch even sooner. Due to the overwhelming response to the recent Gallery Dept drop, fulfilment took slightly longer than usual.

We’re glad to see your order has now been delivered, and we really appreciate your patience.

MILE

Oceniono na 5 z 5

Great customer service

Great customer service, especially from Craig! Item great, exactly as described and speedy delivery. 10/10 experience would recommend!

19 maja 2025
Logo Mile

Odpowiedź od Mile

Hi Liam,

Thank you for taking the time to leave us such positive feedback!

We’re thrilled to hear you're enjoying the MILE experience! Our members are at the core of everything we do.

We can’t wait to welcome you back to the app soon!

MILE

Oceniono na 5 z 5

Always a great experience!

I’ve been really happy with Mile from day one. They’ve got such a wide range of brands catering for everyone’s styles / tastes.

All of my orders so far have been swift and I’ve always known at what stage my order is at.

Every order I place comes with that feel good factor where I know I won’t be let down.

10 marca 2025
Logo Mile

Odpowiedź od Mile

Hi Ryan,

Thank you so much for your amazing feedback!

We're glad to hear you’ve had such a positive experience with us and appreciate your continuous support.

We look forward to welcoming you again soon!

MILE

Oceniono na 1 z 5

Still awaiting membership

STILL WAITING - 5 July!!
STILL WAITING - 3 June!!
After my initial purchase as a guest in March, my membership is still awaiting approval - even after multiple emails promising otherwise and apologising for the delay in sorting it out! I’m a journalist and I’ve worked for high-end luxury brands/publications and it’s outrageous that I’ve had to wait for sooo long!!!

11 marca 2025
Opinia niezależna
Logo Mile

Odpowiedź od Mile

Hi AA,

Thank you for taking the time to leave us a review, and we really appreciate your previous purchase in our Burberry sale!

As mentioned, our approval process does not follow a fixed timeline, but our team regularly reviews the waiting list. The next membership review is happening soon, and since you’ve already made a purchase, your application will be given priority.

MILE

Oceniono na 5 z 5

Awesome product

Awesome product, awesome prices!

1 kwietnia 2025
Logo Mile

Odpowiedź od Mile

Hi Maz,

We truly appreciate your feedback and are thrilled to have you as a valued member of the MILE Club.

We can't wait to welcome you back again soon!

MILE

Oceniono na 5 z 5

Excellent products with good value for…

Excellent products with good value for money

24 kwietnia 2025
Logo Mile

Odpowiedź od Mile

Hi Dimitri,

Thank you so much for your wonderful review! We're super happy to hear that you're enjoying the MILE experience, and the exclusive selection of products we offer to our members.

We look forward to welcoming you again soon!

MILE

Oceniono na 5 z 5

The website was easy to navigate. Fabulous items at a fraction of the…

Fabulous items at a fraction of the retail price. Great service and fast delivery. I will be shopping again soon 5*

19 marca 2025
Logo Mile

Odpowiedź od Mile

Hi Kelsey,

We’re so happy to hear that you’re enjoying the app! Your satisfaction is our top priority, and we’re working hard to bring even more exciting features and items your way in the future.

We can’t wait to welcome you back soon!

MILE

Oceniono na 5 z 5

Packaged beautifully and arrived…

Packaged beautifully and arrived quickly. Good customer communication.

12 lutego 2025
Logo Mile

Odpowiedź od Mile

Hi HL,

Thank you for spending the time to leave us great feedback, we really appreciate it!

We’re also pleased to know that your order arrived in perfect condition. It’s always our priority to ensure that every order reaches our members safely and in the best possible shape, so we're glad to have met that expectation for you!

MILE

Oceniono na 5 z 5

Lovely items

Lovely items. Delivery on time. Cool brand

26 marca 2025
Logo Mile

Odpowiedź od Mile

Hi Julia,

We truly appreciate you taking the time to leave us such a positive review.

It means so much to us that you had a great experience, and we’re excited to have you as a valued member of the MILE club!

We look forward to welcoming you again soon!

MILE

Oceniono na 5 z 5

Couldn’t recommend more to be honest

Great service, products come quick, the prices are unbeatable & there are lots of cool bits to buy as gifts or for yourself can’t go wrong. 🤝🏽

8 marca 2025
Logo Mile

Odpowiedź od Mile

Hi Thomas,

We’re thrilled to hear you're enjoying the MILE experience!

Our team carefully curates an epic selection of brands and products, always keeping our members' needs at the heart of everything we do!

It means a lot to us to have you supporting the MILE club, and we can’t wait to welcome you back again soon!

MILE

Oceniono na 5 z 5

Prices & products are too good! Best place to buy - I can't stop buying!!

Prices & products are too good! Best place to buy - I can't stop buying!! Every time I've placed an order, it's always been a smooth process and delivery is so fast!

7 marca 2025
Logo Mile

Odpowiedź od Mile

Hi Phoenix,

Thank you for your wonderful feedback about our product selection, fast shipping, and efficient service! We truly appreciate your feedback, and are thrilled to have you as part of the MILE club!

We look forward to welcoming you back soon!

MILE

Oceniono na 5 z 5

Great service…nice and comfortable…

Great service…nice and comfortable stuff.

23 kwietnia 2025
Logo Mile

Odpowiedź od Mile

Hi Anthony,

Thank you so much for taking the time to share your valuable feedback.

Our dedicated team always prioritize our members in every decision we make. Providing a seamless client experience is a core priority for us, so we're thrilled to hear that your experience with us was a positive one.

We look forward to welcoming you again soon!

MILE

Oceniono na 5 z 5

Love the app

Amazing product selection, delivered quickly

7 marca 2025
Logo Mile

Odpowiedź od Mile

Hi Tom,

Thank you so much for your great feedback! We're thrilled to hear that you're enjoying the wide selection of brands we offer.

It means a lot to us to have you as part of the MILE club, and we can’t wait to welcome you back again soon!

MILE

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej