After initially attempting to work with a competitor, I reached out to Midway Sports but at a point where I had only a couple of weeks left before I needed to get my jersey order designed, printed and... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I order shoes from Midway Sports and was fairly quickly told a shipping label was created. However here sit over weeks later with nothing. When I contacted customer service, they tell me it’s too late... Zobacz więcej
Reakcja na opinię
Never received order #130746, minimal response, after numerous emails, and voicemails. I got an email stating item out of stock, to pick something else. I don’t want anything else, just my refund. No... Zobacz więcej
Reakcja na opinię
Had a concern about shipment of Nike shoes because there was no movement for over a week outside of label created. No response of the concern on email. Tried calling 5 times and left a message no resp... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep sportowy
- również w kategorii:
- Sklep z odzieżą sportową
Napisane przez firmę
Midway Sports is your trusted source for authentic Nike, Jordan, Under Armour gear, and more. We provide premium sportswear, footwear, and equipment shipped directly from trusted manufacturers to ensure authenticity and quality, with fast and reliable service. With a wide selection of performance-driven products, we serve athletes, teams, and sports enthusiasts nationwide. Our mission is to deliver quality products and excellent customer care every time you shop with us. Whether you’re gearing up for competition or shopping for everyday athletic wear, Midway Sports is here to support your journey.
Dane kontaktowe
1420 NW N River Drive Ste 420, 33125, Miami, Stany Zjednoczone
- 786-353-2005
- Contact@midwaysports.com
- midwaysports.com
2,5
Słaba
87 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Good Service, Fast Arrival
I honestly had a great experience. Everything arrived on time, no payment issues, and I called and spoke to Chanel who was really helpful answering my questions about what of my orders. Will order from them again. Thanks!
9 grudnia 2025
Opinia niezależna
Odpowiedź od Midway Sports
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear you had a great experience with us. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again!
False Advertising and Inventory not in stock
Had a promotion flagged on their website AND in their chat box that did not work when using the code... for days. THEN after I made a purchase, which WAS confirmed in an email, two days later sent me an email saying it's out of stock and asking me to choose another color. I had ordered the coordinating hoodie for my nephew so having a different colored pants for the set made no sense... I asked them to cancel the order. I was still charged and was not sent a product. Currently refuting with my bank.
8 grudnia 2025
Opinia niezależna
Odpowiedź od Midway Sports
Hi Crystal,
We’re sorry for the frustration this caused. The promotional code was active during that time but applied only to select gift items and did not include the product purchased. We regret any confusion this created.
The inventory issue was due to a delayed update from the brand, and once cancellation was requested, a full refund was processed with confirmation sent. We appreciate your feedback and are working to improve clarity and communication.
— Midway Sports
They don't refund - recommend you don't buy from this company
I ordered an item and was notified it was out of stock and my order cancelled BUT NO REFUND WAS ISSUED. They said it was their policy not to make refunds for less than $50. My total charge was $52.37 (with tax and shipping). I challenged and they said they'd refund but reduced it to $42.75. (totally random number). This company has very poor, inconsistent, and disorganized customer service.
They have since refunded the full amount but I still will never shop with them again.
17 grudnia 2025
Opinia niezależna
Odpowiedź od Midway Sports
We’re sorry for the frustration this caused. The order was canceled due to being out of stock, and after reviewing the situation, a full refund for the entire amount was initiated, as the item was never shipped.
We apologize for the confusion and appreciate the opportunity to resolve this matter.
— Midway Sports
After 6 emails sent to the email…
After 6 emails sent to the email address that is requested by them I get no response.
But since they see these posts, could someone at Midway Sports please start a refund for order #121984. I just want to return the two Under Armour polos.
This has gone on for two weeks now I’m just looking to do a return. Just asking for alittle bit of help on this. I’ll even delete this review after you get the return going. Thanks
8 grudnia 2025
Opinia niezależna
Odpowiedź od Midway Sports
Hi Steven,
We apologize for the delay in communication. We have since reached out directly and sent the return label to proceed with your return for Order #121984.
If you need any further assistance, please reply to our email and we’ll be happy to help.
— Midway Sports
Non responsive and have not received order!!!
Midway Sports placed an order on 11/29 for some basketball shoes there was an order #125717 but non responsive to emails or calls. I believe they are running a scam operation. If someone at midway sees this please contact me. I’ve sent an email as well.
29 listopada 2025
Opinia niezależna
Odpowiedź od Midway Sports
Hi Justin,
We sincerely apologize for the delay and any frustration this has caused. We understand how concerning it can be when communication takes longer than expected, especially during the busy holiday season.
After reviewing your order, our team reached out via email regarding an out-of-stock item and offered alternative color options. It seems there was no email listed on your order, which may have prevented earlier communication from reaching you. This has now been corrected in our system.
Please reply to our recent email or contact us directly at contact@midwaysports.com
so we can finalize how you’d like to proceed — whether with a replacement or refund.
We appreciate your patience and the opportunity to make this right.
— The Midway Sports Team
I ordered an item on 12/2/25 and have…
I ordered an item on 12/2/25 and have yet to receive any info on it. I emailed the company and never received a response. Awful customer service.
2 grudnia 2025
Opinia niezależna
Odpowiedź od Midway Sports
Hi Samuel,
We sincerely apologize for the delay and any inconvenience caused during this busy holiday season. While we’ve been managing a high volume of orders and messages, we never want that to affect your experience or communication with our team.
Please share your order number or email us at contact@midwaysports.com
, and one of our team members will reach out right away to assist and ensure this is resolved as quickly as possible.
Thank you for your patience and understanding — we truly appreciate the opportunity to make this right.
— The Midway Sports Team
Order #126706 has not been received
Order #126706 has not been received. The order was placed December 1, I've emailed twice now asking for a tracking number. Their phone message says they aren't accepting calls due to the busy holiday season. I've chatted with their website bot. I have yet to get at least a tracking number much less my actual order.
11 grudnia 2025
Opinia niezależna
Odpowiedź od Midway Sports
Hi Jennifer,
Thank you for your feedback. Our team has already responded to your emails and provided the tracking information for your order.
We apologize for any delayed response due to the holiday season rush and truly appreciate your patience and understanding.
— The Midway Sports Team
No customer support
I ordered a gift from Midway Sports 7 working days ago. I received an initial confirmation of my order directly after, but it has been crickets since. Their website shipping info says tracking info will be sent after shipment. I have received nothing. I tried to call and their answering machine says they are not answering the phone during the holidays. This is the only company I have purchased from this holiday season that has been so unresponsive and lacking of customer service. I’m hoping this gift arrives, but sadly discouraged about the lack of customer support.
Update: After I posted this (the same day). I got an email with the shipping info and the gift I ordered has arrived. It shouldn’t take a person having to complain to get a response though. I understand now the business is going through some transition and appreciate that. There is no excuse however for offering no ability for a customer to communicate with the company (enlisting an answering machine massage that indicates they are not taking calls during the holidays season). Transfer the calls if necessary to a location someone can take them. The customer is important. I did not feel that way. Thank you for getting the gift item to me.
29 listopada 2025
Opinia niezależna
Odpowiedź od Midway Sports
Hi Cecilia,
We completely understand how important it is to receive updates, especially when ordering a gift during the holidays, and we sincerely apologize for the delay in communication. Your order had already shipped, and tracking details were sent via email.
Our team is currently navigating a store relocation alongside the busy holiday season, and we truly appreciate your patience and understanding during this time. We’re so glad your order is on its way and hope it arrived safely and just as expected.
Thank you again for your support!
– The Midway Sports Team
The company is non-responsive and liars
The company is non-responsive, did not send my order and lied. I ordered sweatpants and a backpack and did not receive either, despite the order screen showing both were sent. In looking at the FedEx shipping weight, it is clear that whatever they sent me that I never received was not what I ordered. The shipping weight of the package via Fed Ex shows 1.3 pounds. The backpack plus sweatpants would be nearly 4 pounds (1.0-1.3 lb (Nike pants) + 2.8-3.2 lb (UA backpack) = ~3.8 to 4.5 lb total).
4 grudnia 2025
Opinia niezależna
Odpowiedź od Midway Sports
We’re so sorry to hear about your experience and completely understand how upsetting that must have been. Our team did reach out directly to help clarify and address your order concerns — including confirming your backpack’s separate shipment and processing a replacement for the pants due to misdelivery from FedEx. Please don’t hesitate to contact us again at contact@midwaysports.com if there’s anything more we can do to assist.
I bought something in the wrong size
I bought something in the wrong size. I tried to exchange it, that took several emails and weeks. I mailed the item back and never received the item in the right size. I emailed, called, and have gotten no response. I think this place is a scam. DO NOT BUY from Midway Sports.
12 sierpnia 2025
Opinia niezależna
Odpowiedź od Midway Sports
Hi Ali,
We’re truly sorry for the delay and the frustration this caused. After reviewing your order, we found your exchange was mistakenly placed on hold, though it had been prepared to ship. A 20% refund was processed as a courtesy, and confirmation was sent to your email.
We value your feedback and would love the chance to regain your trust. Please don’t hesitate to reach out if there’s anything more we can do to help.
— The Midway Sports Team
This can’t be true in 2025
I ordered a couple of Nike golf shirts for my son and I…and accidentally ordered him the wrong size. I realized this within 30 seconds of placing the order and sent an email to the address on the order confirmation. THREE DAYS later I get a reply that it was too late and the order had shipped. Well…I would assume it had by that time, but actually it had not according to the tracking number finally provided a day and a half later. It didn’t ship out until a full 24 hours after I got the response.
Now fast forward: ironically, it’s the adult shirt that doesn’t fit and I send an email to exchange it: but when I don’t hear anything from them for 48 hours I send another letting them know I’ve had enough and just want to return it as I won’t get the exchange in time for the event we bought the shirts for. Their answer? They don’t do returns on any item costing less than $50. I can’t make this up.
14 października 2025
Opinia niezależna
Odpowiedź od Midway Sports
We’re sorry to hear about your experience and appreciate your feedback. Your first message was received outside business hours, and the order was already processed once our team reopened.
When you later reached out regarding an exchange, your email also came in during non-business hours and over a holiday weekend. Our team replied promptly upon reopening and remains happy to assist you anytime.
All policies are clearly listed on our website and under each product listing for full transparency. We value your feedback and hope to serve you again under better circumstances.
— The Midway Sports Team
Chanel had amazing customer service and…
Chanel had amazing customer service and was able to answer my questions with no problem. Highly recommend thank you!
17 września 2025
Opinia niezależna
Odpowiedź od Midway Sports
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear you had a great experience with us. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again!
Odpowiedź od Midway Sports
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear you had a great experience with us. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again!
Excellent service
Excellent service!
Spoke with Chanel and she was very helpful and informative.
Will definitely be a returning customer! 10/10 recommend!!
15 września 2025
Opinia niezależna
Odpowiedź od Midway Sports
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear you had a great experience with us. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again!
Customer Service was a tremendous help…
Customer Service was a tremendous help with my exchange. Chanel did a fast and efficient job at taking care of my order. Chanel was very patient and worked with me the entire time. Received my order in 3 days. Thank you so much! Will be shopping ALOT more in Midway Sports.
11 września 2025
Opinia niezależna
Odpowiedź od Midway Sports
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear you had a great experience with us. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again!
Great Selection and Excellent Service!
Midway Sports is awesome, their website is super easy to browse and the staff is always so welcoming. I’ve ordered from them many times and they’re always communicative and helpful.
1 września 2025
Opinia niezależna
Odpowiedź od Midway Sports
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear you had a great experience with us. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again!
Great selection of items and great…
Great selection of items and great customer service!
11 sierpnia 2025
Opinia niezależna
Odpowiedź od Midway Sports
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear you had a great experience with us. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again!
Odpowiedź od Midway Sports
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear you had a great experience with us. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again!
So much to choose from
So much to choose from. Easy check out process and fast delivery.
1 września 2025
Opinia niezależna
Odpowiedź od Midway Sports
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear you had a great experience with us. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again!
Bait & Switch
The web site said my item was in stock, my card was charged and then they emailed me saying it wasn't in stock and suggested another item I didn't want.
15 sierpnia 2025
Opinia niezależna
Odpowiedź od Midway Sports
We sincerely apologize for your dissatisfaction and want to assure you that we do not engage in any bait-and-switch practices. Unfortunately, Nike—as one of our distribution centers—experienced an unexpected inventory issue that led to certain items going out of stock more quickly than reflected on our site. Because of this error, we offered either an alternative item or a full refund.
Please feel free to reach out to us directly at contact@midwaysports.com
so we can better assist you. We truly value your business, thank you for your feedback, and we would love the opportunity to serve you again in the future.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.