Sam was especially great! Answered all my questions, showed me pieces I was interested in and very patient as I live in Devon. My in-laws live in Kingsthorpe so we come up to Northampton every few mon... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I visited the Banbury shop today to purchase a Rolex, I was attended to by Owen, he was very helpful and had great knowledge of the product. He made the purchase very easy and pleasant experience, so... Zobacz więcej
Reakcja na opinię
First time dealing with Michael Jones Jewellers. I bought a Longines Conquest Chronograph Ski Edition watch online. The process was simple and stress free. Delivery was quick and I had updates at ev... Zobacz więcej
Reakcja na opinię
Superb service following an online purchase. Very good price, highly delighted with my purchase. Lovely packaging with wax seals. Highly recommend this company.
Reakcja na opinię
Informacje dotyczące firmy
O Michael Jones Jeweller
Napisane przez firmę
Michael Jones Jeweller is an independent, cooperative-run jeweller and Official Rolex Retailer, with luxury showrooms in Northampton and Banbury.
With a proud heritage and a passion for fine jewellery and watchmaking, the business is dedicated to helping customers celebrate life’s most meaningful moments — from engagements and weddings to personal milestones and special occasions.
Their carefully curated collections feature some of the world’s most prestigious brands, including Rolex, OMEGA, TAG Heuer, Breitling, Tudor, Gucci, Longines, Zenith, Raymond Weil, and Seiko, alongside renowned jewellery houses such as FOPE, Fabergé, Georg Jensen, and Gucci. In addition, Michael Jones Jeweller offers beautifully crafted in-house collections, ensuring there is something to suit every style and occasion.
Alongside these exceptional products, Michael Jones Jeweller provides a range of specialist services, including bespoke jewellery design, wedding and engagement ring consultations, jewellery repairs, watch servicing, and valuations. Their experienced and knowledgeable team is committed to offering expert guidance and a personalised experience, whether in-store or online.
At the heart of the business is a dedication to quality, craftsmanship, and customer care. From the moment a customer begins their journey to long after their purchase, Michael Jones Jeweller strives to deliver a seamless and memorable experience built on trust, expertise, and attention to detail.
Visit Our Website Contact Us
With a proud heritage and a passion for fine jewellery and watchmaking, the business is dedicated to helping customers celebrate life’s most meaningful moments — from engagements and weddings to personal milestones and special occasions.
Their carefully curated collections feature some of the world’s most prestigious brands, including Rolex, OMEGA, TAG Heuer, Breitling, Tudor, Gucci, Longines, Zenith, Raymond Weil, and Seiko, alongside renowned jewellery houses such as FOPE, Fabergé, Georg Jensen, and Gucci. In addition, Michael Jones Jeweller offers beautifully crafted in-house collections, ensuring there is something to suit every style and occasion.
Alongside these exceptional products, Michael Jones Jeweller provides a range of specialist services, including bespoke jewellery design, wedding and engagement ring consultations, jewellery repairs, watch servicing, and valuations. Their experienced and knowledgeable team is committed to offering expert guidance and a personalised experience, whether in-store or online.
At the heart of the business is a dedication to quality, craftsmanship, and customer care. From the moment a customer begins their journey to long after their purchase, Michael Jones Jeweller strives to deliver a seamless and memorable experience built on trust, expertise, and attention to detail.
Visit Our Website Contact Us
Dane kontaktowe
1 Gold Street, NN1 1SA, Northampton, Zjednoczone Królestwo
- 01604 632548
- enquiries@michaeljonesjeweller.co.uk
- michaeljonesjeweller.co.uk
4,9
Doskonała
314 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Nice store very helpful and polite…
Nice store very helpful and polite staff.
7 stycznia 2026
Opinia niezależna
Odpowiedź od Michael Jones Jeweller
Thank you for your kind review! We’re really pleased you found the store welcoming and our team helpful and polite. We look forward to welcoming you back into store again soon.
Odpowiedź od Michael Jones Jeweller
Thank you for taking the time to share your experience. We’re really pleased everything arrived safely and quickly. We look forward to welcoming you back again soon.
The company did everything they said…
The company did everything they said they would do care and detail was more than I expected would definitely shop with them again
29 grudnia 2025
Odpowiedź od Michael Jones Jeweller
Thank you for your kind feedback. We’re really pleased to hear the care and attention exceeded your expectations and that your online order went smoothly. We truly appreciate your support and look forward to welcoming you back again soon.
Easy to purchase via website and…
Easy to purchase via website and product quality was good and very prompt delivery
29 grudnia 2025
Odpowiedź od Michael Jones Jeweller
Thank you for your feedback! We’re glad you found the website easy to use and were pleased with the quality. We look forward to welcoming you back again soon.
Beautiful Tissot watch, though delivery was slightly delayed
I recently purchased a Tissot Classic Dream Quartz (T1294103626100) from Michael Jones Jewellers. The watch itself is excellent and was very securely and nicely packed upon arrival.
My only minor disappointment was the shipping time. Having ordered on Friday, I expected it by Monday at the latest, but it arrived on Tuesday. Because of the initial delay and the following holidays, I wasn't able to collect it from the post office for another week. While the product quality is 5-star, I’d have loved to see slightly faster dispatch to avoid the holiday backlog. Overall, a great purchase and I would shop here again."
29 grudnia 2025
Odpowiedź od Michael Jones Jeweller
Thank you for taking the time to share your feedback. We’re delighted to hear you’re so pleased with your Tissot watch and that it arrived securely and beautifully presented.
We do appreciate your understanding regarding the delivery timing. Dispatch can take up to three working days, and unfortunately the bank holidays did contribute to a slight delay on this occasion. We’re sorry for any inconvenience this caused.
Thank you again for your kind words and recommendation — we very much look forward to welcoming you back again in the future, whether online or in store.
Excellent service...prompt delivery.
Excellent service...prompt delivery.
Beautiful packaging 💖
29 grudnia 2025
Odpowiedź od Michael Jones Jeweller
Thank you for your lovely review! We’re so pleased everything arrived quickly and that you enjoyed the presentation — those finishing touches really matter to us. We look forward to welcoming you back again soon, either online or in store.
Prompt delivery and lovely gift wrap
22 grudnia 2025
Odpowiedź od Michael Jones Jeweller
Thank you for your lovely feedback! We’re pleased to hear your online order arrived promptly and that you enjoyed the gift wrapping. We look forward to welcoming you back again soon.
Excellent!
I purchased an ex-display watch which was exactly as described - and at a great price.
The additional "gift-wrapping" was a nice touch - especially being sealed with wax.
It's the first time I have used Michael Jones, but they will certainly be on my list for any future purchases.
25 grudnia 2025
Opinia niezależna
Odpowiedź od Michael Jones Jeweller
Thank you for your kind review! We’re delighted you were pleased with the watch and enjoyed the finishing touches to the presentation. It’s great to hear your first experience with us was such a positive one, and we look forward to welcoming you back in store or online again soon.
Odpowiedź od Michael Jones Jeweller
Thank you for your feedback. We’re really pleased you were happy with the service and hope to assist you again in the future, whether online or in store.
Odpowiedź od Michael Jones Jeweller
Thank you for your lovely feedback. We’re so pleased everything went smoothly and that your order arrived quickly. We look forward to welcoming you back into store again soon.
Odpowiedź od Michael Jones Jeweller
Thank you for your kind words — we’re delighted that the earrings were loved. We look forward to welcoming you back in store again soon.
Excellent service
Staff very welcoming, polite and attentive. Dealt with my requirements immediately. I was very pleased with my ring resizing and the cleaning of my ring. I am delighted I can wear it again and see it sparkling on my finger. Iwould definitely recommend this jewellers.
22 grudnia 2025
Opinia niezależna
Odpowiedź od Michael Jones Jeweller
Thank you for your lovely review. We’re so pleased to hear you’re enjoying your beautifully resized and refreshed ring — it’s wonderful to know it’s back where it belongs. Thank you for the recommendation, and we look forward to welcoming you back into store again soon.
We had a lovely experience buying our…
We had a lovely experience buying our wedding bands here. From the moment we walked in, we felt genuinely looked after rather than rushed or upsold. The guidance from Neil was thoughtful and knowledgeable, and we were given the space to ask questions and take our time deciding what felt right for us.
It’s such a meaningful purchase and the care and attention made the whole process feel calm and special. We left feeling confident in our choices and really happy with our rings. Would absolutely recommend to anyone looking for wedding jewellery and personal, honest service.
5 grudnia 2025
Opinia niezależna
Odpowiedź od Michael Jones Jeweller
Thank you for sharing such a kind review. We’re delighted Neil was able to make choosing your wedding bands such an enjoyable and reassuring experience, and that you left feeling confident and happy with your rings. It means a great deal to us to be part of such an important moment, and we truly appreciate the recommendation. We look forward to welcoming you back into store again in the future.
Owen was very helpful and knowledgeable…
Owen was very helpful and knowledgeable excellent service
14 grudnia 2025
Opinia niezależna
Odpowiedź od Michael Jones Jeweller
Thank you for your kind feedback. We’re delighted to hear that Owen provided such helpful and knowledgeable service. We look forward to welcoming you back again soon.
Exceeded expectations
I was expecting my watch for the 22nd Dec but you were amazing and I was so pleased to have it to wear at the Christmas party. Thank you so much. Wishing you all a very Happy Christmas and Wonderful 2026..
12 grudnia 2025
Opinia niezależna
Odpowiedź od Michael Jones Jeweller
Thank you so much for your lovely message. We’re delighted we could get your watch to you in time for your Christmas party — that’s wonderful to hear! Wishing you a very Happy Christmas and a fantastic 2026, and we look forward to welcoming you back again soon.
Odpowiedź od Michael Jones Jeweller
Thank you for your kind words — we’re delighted you felt so well looked after! It was a pleasure to assist you, and we very much look forward to welcoming you back in store again soon.
Always very professional
Always very professional, knowledgeable and courteous..
19 grudnia 2025
Opinia niezależna
Odpowiedź od Michael Jones Jeweller
Thank you for your kind feedback. We truly appreciate your support and look forward to welcoming you back again soon.
Lovely friendly accommodating staff
Lovely friendly accommodating staff. And of course lovely items!.
20 grudnia 2025
Opinia niezależna
Odpowiedź od Michael Jones Jeweller
Thank you for your kind review. We’re delighted to hear you enjoyed your experience in store. We look forward to welcoming you back again soon.
Very expensive! Avoid!
My Husband attended your Northampton Gold Street store in order to get batteries for my 2 tag watches. I also asked for two links to be added back into the watch straps. I already have the existing links. My Husband was charged £40 for putting the two links back into the watch straps. I wasn’t expecting this for nothing but £40 for two seconds work is extortionate. I will not be using this store again.
20 grudnia 2025
Opinia niezależna
Odpowiedź od Michael Jones Jeweller
Thank you for taking the time to share your feedback. We’re sorry to hear that you were disappointed with the cost of the work carried out and that it fell short of your expectations.
Our charges reflect not only the time taken to complete the work, but also the expertise of our trained watchmakers, the specialist tools used, and the care taken to ensure luxury timepieces are handled correctly and securely. That said, we appreciate that value and clarity are important, and we’re sorry if this wasn’t clearly communicated at the time.
We would welcome the opportunity to discuss this with you further and review the experience in more detail. Please feel free to contact the Gold Street store directly or ask to speak with a member of management. We genuinely value feedback and would like the chance to address your concerns.
Friendly welcome
Friendly welcome. Courteous service. Swift and efficient watch repair.
17 grudnia 2025
Opinia niezależna
Odpowiedź od Michael Jones Jeweller
Thank you for your kind feedback! We’re pleased to hear you were happy with the service and the efficient repair of your watch. We look forward to welcoming you back again soon.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.