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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We’ve been partnering with MiPa for over a decade now, and their service is consistently outstanding! Our dedicated team knows our business inside and out, taking care of our callers and customers wit... Zobacz więcej

Oceniono na 5 z 5

We recently switched to Mipa from another very well-known provider, and I must admit we were initially a little apprehensive. Given that Mipa's costs are significantly lower, we wondered whe... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The staff at Mi PA are so friendly and helpful and have really made me feel comfortable in sharing some of my workload with them! Nothing is ever too much trouble and they also make suggestions o... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I've used MiPA for over 2 years now and they've been brilliant. I've never had to worry about missing a call as I know it will go to a competent team that represent my business well. Highly recommend,... Zobacz więcej

Reakcja na opinię

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Napisane przez firmę

Welcome to MiPA. We're an award-winning PA and call answering team and ready to save you time and money in your business.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

32 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(32)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 11

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

10+ Years of Exceptional Service!

We’ve been partnering with MiPa for over a decade now, and their service is consistently outstanding! Our dedicated team knows our business inside and out, taking care of our callers and customers with genuine passion and total professionalism. Thank you so much for being such a trusted partner!

29 października 2025
Opinia niezależna
Oceniono na 5 z 5

MI PA is a fantastic company to work…

MI PA is a fantastic company to work with. They have been handling our overflow of calls for years without any incident. They are reliable, friendly and detail-oriented. I couldn't ask for a better partner in business.

29 października 2026
Opinia niezależna
Oceniono na 5 z 5

Wouldn't hesitate to recommend them!

We recently switched to Mipa from another very well-known provider, and I must admit we were initially a little apprehensive. Given that Mipa's costs are significantly lower, we wondered whether the level of service would be quite as good.

In a climate where businesses are under more financial pressure than ever, keeping costs under control is incredibly important, but not at the expense of service.

I'm delighted to say that Mipa have not only matched the service we received previously, they've actually exceeded it!

The team have been fantastic, the service has been excellent, and we're now getting an even better experience at a fraction of the cost.

It's not often you can genuinely say you've saved money and improved the service you receive at the same time, but that's exactly what we've experienced with Mipa.

21 października 2026
Opinia niezależna
Logo Mi PA

Odpowiedź od Mi PA

Thank you so much for leaving us this wonderful review!!
We are thrilled you've been so happy with the service and we are so happy you decided to choose us to be part of your team.

- Team MiPA 🚀

Oceniono na 5 z 5

Brilliant!

I've used MiPA for over 2 years now and they've been brilliant. I've never had to worry about missing a call as I know it will go to a competent team that represent my business well. Highly recommend, a must have for any business!

7 października 2026
Opinia niezależna
Logo Mi PA

Odpowiedź od Mi PA

Thank you Jonny! We are so pleased to be part of your team and it's great to know you don't have to worry about your calls anymore.

- Team MiPA 🚀

Oceniono na 5 z 5

A virtual PA that feels like one of the team!

The staff at Mi PA are so friendly and helpful and have really made me feel comfortable in sharing some of my workload with them!
Nothing is ever too much trouble and they also make suggestions of things they could do to ease my workload.
I have twice daily contact via WhatsApp at my request so I don't lose track of what they are doing and I know that things are getting done.
Work is always speedily completed and to a high standard. I also know our package with Mi PA can be adjusted at any time so if I needed some additional hours this is an option.
Very useful service, great people and always reliable!

17 września 2026
Opinia niezależna
Logo Mi PA

Odpowiedź od Mi PA

Thanks for the lovely words and we love being a part of your team - Team Mi PA 🚀 x

Oceniono na 5 z 5

My experience with Mi-Pa so far..

My experience with Mi-Pa so far has been excellent. The on boarding experience was straightforward, quick and easy to get started. The week I signed up, I had a call with my direct PA, Mili. She jumped straight in and started helping me with the tasks I had on my to do list. We have a call each week to make sure she is aware of all the things I need help with and also to give me an update on tasks that are progressing. Mili is proactive and is always keen to do a great job. Since working with Mi-Pa, I feel like a weight has been lifted as now I do not have the fear of a' never ending' to do list as Mili is only a WhatsApp message away, ready to help.

26 sierpnia 2026
Opinia niezależna
Logo Mi PA

Odpowiedź od Mi PA

Nothing better than finally getting on top of the dreaded to do list, we love working with you! Team MiPA 🚀

Oceniono na 5 z 5

Excellent company to deal with

Excellent company to deal with. They do what they say in a friendly and efficient manner.

8 lipca 2026
Opinia niezależna
Logo Mi PA

Odpowiedź od Mi PA

Thanks sooo much for the feedback, we really do appreciate it - Team MiPA 🚀

Oceniono na 5 z 5

Great service all round

I used MiPa years ago and when a few things changed on my side, was really happy to re-engage with them. Reliable, efficent and always on hand to help. Couldn't wish for more

30 czerwca 2026
Opinia niezależna
Logo Mi PA

Odpowiedź od Mi PA

We love working with you too, thank you so much! Team MiPA 🚀

Oceniono na 5 z 5

We've had a great experience working…

We've had a great experience working with this team. Jake has managed our account throughout and he's been professional, responsive and always willing to help. They've handled our customer service and sales enquiries to a consistently high standard and have always been flexible when our needs have changed. They feel like a genuine extension of our business, and we'd happily recommend them.

26 czerwca 2026
Opinia niezależna
Logo Mi PA

Odpowiedź od Mi PA

This is great to hear! We're so happy to hear we've given you the time back to do what you love - Team MiPA 🚀

Oceniono na 5 z 5

Jake is wonderful

Jake is wonderful. A real asset to my team.

23 czerwca 2026
Opinia niezależna
Logo Mi PA

Odpowiedź od Mi PA

We also think Jake is pretty wonderful too!! Thank you so much - Team MiPA 🚀

Oceniono na 5 z 5

Great service

Great service, attentive, and they do listen. If we have any queries or issues, they are dealt with promptly - Would reccomend for any small business that is looking to grow and need help with the phone calls.

18 czerwca 2026
Opinia niezależna
Logo Mi PA

Odpowiedź od Mi PA

Hi Mark, thanks so much for the super review!! It really means a lot - Team MiPA 🚀

Oceniono na 5 z 5

We've worked with MI PA on a number of…

We've worked with MI PA on a number of projects and they've been excellent - clear communication, regular updates and reliable support that really takes the pressure off. A great team we'll happily work with again

3 września 2025
Opinia niezależna
Logo Mi PA

Odpowiedź od Mi PA

Ah Michelle thanks so much😊 We can't wait to support you guys again!!

Oceniono na 5 z 5

Mi PA has been the backbone of my…

Mi PA has been the backbone of my business since I started out. To have the ability for a professional to answer the phone, as one of your staff, know what to say and how to say it to potential customers, and then pass that information back to me to follow up has been incredible. I cannot recommend Mi PA highly enough. ig you are in business and no one is answering your phone, you are losing money, business, and clients!

18 sierpnia 2025
Opinia niezależna
Logo Mi PA

Odpowiedź od Mi PA

Thanks so much Mick😊 We love working with you and so pleased that you've been able to focus on what you d best knowing the calls are handled!

Oceniono na 5 z 5

I have been using MiPa for a number of…

I have been using MiPa for a number of years whenever we have required additional ad-hoc support. I would not hesitate recommending their services both for call answering and virtual PA support

30 kwietnia 2025
Opinia niezależna
Logo Mi PA

Odpowiedź od Mi PA

Thank you Geoff! We love working with you😊

Oceniono na 2 z 5

They were super professional

They were super professional, friendly and good at communicating. I can imagine them being fantastic for inbound calls / secretary work - that seems to be the main focus.

My objective was to have them help me call people interested in my services that had came from facebook ads, and get them onto a strategy call. They said they could help.

They worked 100 leads for a month, and did not book any of them. When I would jump in, I would set 1 out of 15. All the leads that they contacted ended up blocking my information. I understand there is a learning process but for me that was not viable.

I wanted to end the 2 month contract early as it was not only costing me for their service but costing me leads that I was paying to collect. It was within their right to hold me to the contract. I stopped using the service after one month but still paid the second month.

Again, they were helpful, professional and would be great for inbound enquiries, but if you are looking for call setters I would not recommend it.

1 stycznia 2025
Opinia niezależna
Logo Mi PA

Odpowiedź od Mi PA

Hey Jack, thank you so much for taking the time to leave us a review and for your honest feedback! We will certainly take this on board as we are always looking to improve our services. Though it may not have been the best fit, it was a pleasure to support you and we'd be more than happy to help with any other areas in the future!☺️

Oceniono na 5 z 5

Invaluable service.

The team are professional and clearly have a culture of quality and customer service. Their skillset is remarkable and their responsiveness impressive. They add great value to my business.

11 grudnia 2024
Opinia niezależna
Logo Mi PA

Odpowiedź od Mi PA

Thanks so much Joanne🥰 We love working with you!

Oceniono na 5 z 5

I have worked with MiPA for years now

I have worked with MiPA for years now. They handle both call answering and PA services for me. Being on the tools most days I would rather messages were answered and my customers and prospects know it has been recorded rather than them leave a voicemail and wonder if I will ever get back to them! If you dont have someone answering your phones then try these guys out and discover the freedom of no distraction while working on a task.

2 listopada 2024
Opinia niezależna
Logo Mi PA

Odpowiedź od Mi PA

Thank you Jamie😊 We love working with you and so pleased to be part of the team. It's great to hear you no longer have those distractions and can focus on what you do best!

Oceniono na 5 z 5

Excellent service from MiPA

Excellent service from Helena and the team and MiPA. We used them to help manage our inbound calls during a particulary busy period, they integrated seemlessly into our business.

2 września 2024
Opinia niezależna
Logo Mi PA

Odpowiedź od Mi PA

Thank you Spencer! We love working with you and would be happy tp support with the calls anytime😊

Oceniono na 5 z 5

Very good service

Very good service, very ueful if you are not always around to answer the phone. Always helpful when you need them.

7 lipca 2024
Opinia niezależna
Logo Mi PA

Odpowiedź od Mi PA

Thank you Stuart!! We love having you on board with us😊

Oceniono na 5 z 5

Mi Follow Up

I have being using their MiFollow up service.
The service was excellent, polite and the staff took the time to really understand the needs of the business. It worked so well I filled my course full in days

21 czerwca 2024
Opinia niezależna
Logo Mi PA

Odpowiedź od Mi PA

Thank so much Luke😊 We love working with you and pleased to have filled the course!!

Doświadczenie Trustpilot

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