Mgclothing Recenzje 

154
Wynik TrustScore: 4 na 5

3,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I placed an order on a Monday evening (very late) just before Xmas. With no delivery date provided I got sceptical but somehow by Thursday morning very early my parcel was already delivered at home (I... Zobacz więcej

Oceniono na 5 z 5

Thank you MG clothing for wrapping my sisters oder when I wrote notes that it's a birthday gift 🎁 she loves it

Oceniono na 5 z 5

A brand I will recommend others to use. All in 1 store... Very reliable and easy hustle, straight to your door.

Oceniono na 1 z 5

Wrong size sneakers were delivered, no replacement … Wrong size sneakers were delivered on 18 December and I needed them for the 25th. I still have not received the replacement. The manager who han... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep odzieżowy

Napisane przez firmę

MG clothing is an online only store and now with an Outlet in Midrand. You can get all of the latest fashions for the whole family at decent and affordable prices.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

154 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(154)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I'm about the service online it's easy…

I'm about the service online it's easy to find what you are looking for .The quality of what I bought was genuine that's why I choose to make a second order. The courier is so fast & easy to reach at me
I'm happy hope all the customer you treat very well like the way I receive your service

2 grudnia 2024
Oceniono na 1 z 5

Poor Service from MG Clothing

I ordered & paid for a pair of New Balance 327 trainers, off white & burgundy size 6 on 10/6.
On 20/6 I sent a email to ask about the delivery date and they responded "waiting on their supplier". I emailed back saying I was going away for 5 weeks and would like the trainers before then.
On 10/7 I sent an email to cancel the order due to no communication and no delivery.
On my return 2/8, found the order had been delivered 15/7 but the incorrect color & incorrect size. I sent comms and they advised that "the exchange period for this order had already expired".
Since 6/8 to 27/8 I have sent emails and WhatsApp messages with no response except once saying "refer to the exchange period"
Today 10/9, I sent a follow up email and seems they have blocked my address.
I do not want these trainers as I cancelled the order and then they still sent the incorrect colour & size.

10 września 2024
Opinia niezależna
Oceniono na 2 z 5

Not great

Not great. A few improvements could make this much better

7 sierpnia 2024
Opinia niezależna
Logo Mgclothing

Odpowiedź od Mgclothing

Hi Anastacia, thank you for taking the time to review us. We would gladly appreciate your feedback on how we can improve our service. Please drop us an email with your feedback on info@mgclothing.co.za.

Oceniono na 5 z 5

Prices are cheap

Prices are cheap

8 sierpnia 2024
Logo Mgclothing

Odpowiedź od Mgclothing

Hi Mahodi, thank you for taking some time to review our service and we are glad you enjoyed the experience of shopping with us. We look forward to seeing you again soon ;-)

Oceniono na 1 z 5

Good day MG Clothing

I bought a Sneaker on the 8th of April Order #28879 since I was waiting for a delivery for my I term it never came
MG CLOTHING Created a Shipment with the Courier Guy
Shipment 9NJJQQ: Created
I called the courier to tract my order only to find out the Parcel was never dropped at the their deport
Called MG CLOTHING they said there is a problem with the courier.
Cancelled the Order on the 17th of April without receiving the Item.
They wanted my Account details for refund within the 14th day period.
I sent the banking confirmation latter and they confirmed that its Valid
No funds reflected to my account today the 10th of May I sent an email saying 14days passed no funds reflected on my account
They are not responding to my emails
All I want is my money back MG CLOTHING.
your response was this:Good day

Thanks for your message.

I' m here to assist you. Firstly, let me clarify a few things in their chronological order.

1. You requested us to conduct an order cancellation on April 17, 2024

2. Your order was cancelled in our system on April 18, 2024

3. Our Returns department directed your query to the accounts department on April 19, 2024

4. The accounts department received your query and initiated the refunds process on April 22, 2024

5. Day 1 of 14 working days resumes on April 23, 2024

Your version of events needs to be amended so that it can be in line with our procedure.

Should you need any further clarification, feel free to let us know.

Kind regards
MG Clothing Team
14 Days ended yesterday according to your chronological order. But still no funds reflected on my account today 14th May 2024.
Today is the 15th of May MG CLOTHING is not answering my emails any more, how do we support local business if they behave like this. This people are scammers. I opened a complain on NCC on this case. I wont stop until I get my money back. I wont let any one to violate my consumer writes. I'll keep communicating with them even if they no longer answer back may emails.
''Bring Back my money MG CLOTHING''
Good day

''Thanks for your message.

We have received and noted your message that you have forwarded the query to the NCR for further review whilst your refund was being processed.

In the last 2 days, you have sent more than 10 emails to different departments. That amounts to abuse and bullying however it's okay.

We changed the status of your enquiry from "refunds query" to "legal enquiry" as per your request. This department will no longer be handling your query until further notice.

Our legal team will be on standby for correspondence with the NCR.

Kind regards,
MG Clothing Team
This is their response after I shared this on X
I was born and raised in Rural Erias 'Qumbu EC I'm not a coward I wont let this Shop loot me.
I will fight for my money.
And will keep on make it sure that South Africa knows about this shop so know one will go true what I went true with this Shop

10 maja 2024
Opinia niezależna
Logo Mgclothing

Odpowiedź od Mgclothing

Good day Lwazi,

We are sorry to hear about your experience. That is not the kind of impression we would like to give to our clients.

We would be investigating your issue and we will provide you with feedback as soon as possible.

Oceniono na 5 z 5

My product was received on time and the…

My product was received on time and the right product was bought to me

21 grudnia 2023
Logo Mgclothing

Odpowiedź od Mgclothing

Hi Nkosinathi, thank you for taking some time to review our service and we are glad you enjoyed the experience of shopping with us. We look forward to seeing you again soon ;-)

Doświadczenie Trustpilot

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