I am writing to make a formal complaint…
I am writing to make a formal complaint regarding the service I received today while seeking immigration advice concerning my husband’s visa application to come to the UK.
The lawyer initially spoke with my husband before asking to speak with me directly. During this conversation, I was asked questions regarding my personal circumstances. I found the manner in which the lawyer spoke to me to be abrupt, rude, and highly unprofessional.
Rather than providing impartial legal advice, I felt that the lawyer was judgmental and appeared to blame me for the reasons my family is currently separated. His comments and tone made me feel uncomfortable and upset at what was already a difficult and emotional situation.
I believe that clients seeking legal advice should be treated with respect, sensitivity, and professionalism, regardless of their circumstances. Personal opinions and judgment should not form part of a professional consultation.
I am extremely disappointed with the service I received and felt it was important to raise this matter formally.








