MERLYN Recenzje 

Great people / company to deal with, high service levels, terrific.

Unbelievable fantastic service…..- our MERLYN 8 series shower was installed almost 20 years ago-and only now did I have an issue. I needed a replacement roller unit. Also hard water had made the bottom rollers scruffy looking ( if still working perfectly)
Unbelievably replacement rollers were not only available but FOUR ROLLERS were sent to me at no cost- WHAT GREAT SERVICE from this Kilkenny company and Bill Muldowney in Service dept. Thank you all so much
Sean O’Dwyer

MERLYN SHOWERS. 5*. If you are reading this review then you must take my words VERY seriously. If you want a magnificent shower and After Sales Service that is quite simply the BEST you will ever experience then you must simply look no where else other than MERLYN Showers. There have been two incidents (my fault) where I needed parts and AIDAN in Customer Services was truly magical. No charge. No cost. Free. I cannot and I mean cannot express how impressed I am with Aidan and MERLYN showers. Thank you. 10/10 + 5*

Good products and good customer service. Patrick Brennan (and all the team) are very helpful.

My Merlyn shower enclosure was grinding to a halt after 22 years of use ! I went to Chadwicks Plumb Centre where I had purchased my Merlyn Shower enclosure and asked a very helpful guy called Maciej(Matt) would I be able to get spare parts for same & he took my details and said he would contact Merlyn Showers for me !
I was delighted to receive the spare parts ( seals & double rollers) for my shower doors sent to me by Patrick from Merlyn Showers .
I fitted the new parts and my Merlyn Shower is as good as new once more !
Merlyn Showers are very sturdy and reliable and the follow up service for spare parts is second to none !
Well done to Merlyn Staff !
Regards , Denis Mc Carthy .

Great service. I needed a part for an old shower door, and they very kindly shipped out the part to me for free. Very helpful and friendly service.

Expecting a replacement part number for a sealer plastic for a shower door so I could buy one, they generously offered to send me one free of charge. 3 days later I received a package with… 2 replacements. Thanks Andrew and the team to prove there still is customer service out there. 👍

Our shower door shattered and Andrew Kehoe ar Merlyn arranged for a complimentary replacement to be delivered asap. Possibly the best customer care response I have ever had.

My Series 8 Merlyn shower quadrant enclosure is 16 years old.
Parts were requested, identified and arrived from Ireland in two working days to the UK.
Brilliant service and attention.

Emailed for replacement parts on my +10 year old merlyn shower cubicle. Answered promptly and parts dispatched same day, free of charge despite cubicle being discontinued still providing support! Thanks Patrick!

Swift reaction by Paul when I advised the problem I had. Quickly identified the part I needed and expedited delivery to me. First class service.

Excellent customer service again from Merlyn, thank you Patrick. He not only identified the part I needed but swiftly dispatched it and it's now fitted and doing the job!

Excellent customer service and prompt delivery. We have had our merlyn shower door for over 10 years and there was a problem with the fittings. We were unable to refit the replacements so when we called Merlyn they offered a new door free of charge and was delivered within 48 hours. Best customer service we have ever experienced. We would recommend Merlyn 100%.

I contacted Merlyn in relation to a leaking shower which had been fitted in Feb 2022. I was dealt with by Paul of the Technical Customer Support team. He asked for details of the problem (photos and shower cubicle type) and sent me a diagram of shower parts so that I could identify the seal that was needed. He then quickly dispatched me 2x seals for my shower, free of charge. Paul was very helpful, polite, and professional throughout our email exchanges. He represented the company very well.

Couldn’t ask for better!
Immediate response to my enquiry with the technical team (Paddy) to having an email reply confirmation of new shower seals being provided and posted free of charge.
Fantastic service and wouldn’t go anywhere else. Highly commended.

WE had a bespoke glass shower cabinet fitted by Merlyn 9 yrs ago and the door seal needed replacing. Unfortunately i had not been unable to find a suitable replacement online
I then contacted Merlyn via their contact page and the response was rapid, efficient and extremely helpful.
Patrick was able to identify the part we needed and placed it on order immediately.
Great service and the ideal remedy for my problematic headache

I have had a Merlyn shower enclosure for several years and recently contacted the spare parts team for a price to purchase some replacement seals. They contacted me and said they had shipped the parts free of charge. Brilliant service, I will definitely buy another shower from them.

I have two Merlyn showers, both are now 10 years or more old. Both in normal daily use. As would be expected door seals wear and need replacement from time to time. Merlyn still support and supply replacement parts which in this day is a rare thing. Thank you Merlyn.