Merit Administration Recenzje 

228
Wynik TrustScore: 3.5 na 5

3,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Vehicle was at dealership.. They were charging $546.00 per hour. Service manager suggested I remove my vehicle from the dealership and bring it someplace reasonable..Did as suggested.. My mechanic... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

The whole process of getting my car fixed was pretty smooth, but the approval could have been quicker. I think that if we weren’t on vacation it would have taken longer.

Reakcja na opinię

Oceniono na 1 z 5

I just feel that I was given a bad deal with my car each time it needed service when it came to the warranty. I'm supposed to have the diamond package and nothing was never covered under my warranty.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

What person could give these guys a 3 star rating ? In every experience with them they have been impeccably awesome. Total responses , honest every time, , agreeable to listen, call as many times as y... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Firma ubezpieczeniowa
  2. Agencja ubezpieczeń komunikacyjnych

Napisane przez firmę

USA's Top Service Contract Claims Administration Company


Dane kontaktowe

3,4

Średnia

Wynik TrustScore: 3.5 na 5

228 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,4

Wszystkie recenzje

(228)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 83

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent Reporting Features

The reporting features on the platform are incredibly detailed, helping me stay on top of my accounts.

28 lutego 2024
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Odpowiedź od Merit Administration

Hi, Rebecca. Thank you so much for the 5-star review. We really appreciate your business and helping to share the word about us. We’re here for you anytime!

Oceniono na 1 z 5

Tough

I am disappointed in the length of time it took to get my claim addressed (putting aside the car was towed into the dealership last Friday after 5 PM and your office is closed on weekends). The dealership sent information several times on Monday; each time the information was sent to the company, it was sent to me. Once your company received all that was requested, the amount your company paid vs the amount I had to pay was ridiculous for a company that advertises how beneficial they are to customers. The parts numbers were sent to your company and matched the dealership's parts number; however, the prices were extremely far apart and non-negotiable. The labor prices were the same. I do not understand how the parts numbers are the same but the discrepancies in the prices are out of range. I was appalled with how a rental car is decided especially when the car has to be towed leading into the weekend. The rental is allowed only for the time it takes to physically repair the car. This means the customer has to pay for mobility during the weekend or depend upon someone else for transportation until the car is repaired. I probably could understand if your company has offered to pro-rate the cost of a rental until the company and the dealership could agree or negotiate prices. When I called the company and was told it would take 24-48 hours to review the requested information and requested and was denied a rental car that would be reimbursed by your company, I was surprised. Why not state these important details when you advertise for consumers to sign up with your company? I was totally disappointed with the service I received.

18 października 2024
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Odpowiedź od Merit Administration

Hi, Church. We’re sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at info@meritadministration.com, and a representative from our team will be happy to assist you.

Oceniono na 4 z 5

Easy Account Management

Managing my account with Merit Administration is effortless. The platform is intuitive and user-friendly.

17 maja 2024
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Odpowiedź od Merit Administration

Hi, Daniel. Your feedback is highly appreciated. Thank you so much for the review!

Oceniono na 1 z 5

I regret purchasing a warranty from Merit Administration

I regret purchasing a warranty from Merit Administration. My car was in the shop for three months, and ultimately, my claim was denied. The communication process throughout this ordeal was frustrating and unpleasant. I subsequently canceled my policy. I strongly advise against doing business with Merit Administration.

14 października 2024
Opinia niezależna
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Odpowiedź od Merit Administration

Hi, Natalia. We’re sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at info@meritadministration.com, and a representative from our team will be happy to assist you.

Oceniono na 5 z 5

Reliable and Efficient Service

The service provided by Merit Administration has been nothing short of excellent. I can always count on them.

19 marca 2024
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Odpowiedź od Merit Administration

Hi, Laura. Your feedback is highly appreciated. Thank you so much for the review!

Oceniono na 5 z 5

Highly Recommend Merit

This platform has exceeded my expectations. Merit Administration is the best in its field.

23 kwietnia 2024
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Odpowiedź od Merit Administration

Hi, Peter. Thank you so much for the 5-star review. We really appreciate your business and helping to share the word about us. We’re here for you anytime!

Oceniono na 5 z 5

Comprehensive Tools

The tools offered by Merit Administration have made managing my account so much easier.

12 lutego 2024
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Odpowiedź od Merit Administration

Hi, Amelia. Thank you so much for the 5-star review. We really appreciate your business and helping to share the word about us. We’re here for you anytime!

Oceniono na 5 z 5

Excellent Customer Support

I had questions about my account and their customer support team was prompt and very helpful.

1 maja 2024
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Odpowiedź od Merit Administration

Hi, Kevin. Thanks for your review. We’re glad to hear you had a great experience with our team! Please let us know what we can do for you in the future.

Oceniono na 5 z 5

Seamless Account Setup

Merit Administration made the account setup process incredibly smooth. Their platform is user-friendly and easy to navigate.

23 kwietnia 2024
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Odpowiedź od Merit Administration

Hi, Amanda. Thank you so much for taking the time to leave an excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Oceniono na 1 z 5

I pay $145 a month and I had a problem…

I pay $145 a month and I had a problem with my locks (they weren’t locking) and you guys only paid for half and I paid the other half and the deductible. What’s the point of of having you guys if you can’t pay for the issue.

27 września 2024
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Odpowiedź od Merit Administration

Hi, Justin. We’re sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at info@meritadministration.com, and a representative from our team will be happy to assist you.

Oceniono na 5 z 5

Merit was great,

Merit was great,
The dealer was not! The dealer let my car sit. I had it scheduled to be there during my vacation. We come home THE dealer just let it sit there! Merit was informed and my car was fixed immediately! BEWARE of the dealers! 2 repairs in a 3 month time span. OVER 6 grand in repairs! Yeah WE LOVE MERIT! Thank you for having my back!

3 października 2024
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Odpowiedź od Merit Administration

Hi, Tammy. Thanks for your review. We’re glad to hear you had a great experience with our team! Please let us know what we can do for you in the future.

Oceniono na 5 z 5

I had a great experience

I had a great experience. I liked how quick my claim was resolved. Thank you

26 września 2024
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Odpowiedź od Merit Administration

Hi, Faydatou. We’re so happy to hear you had a great experience with our claims team! If you have any other questions or need anything else in the future, please don’t hesitate to contact us.

Oceniono na 5 z 5

Always Available

I appreciate that Merit Administration is always available when I need them. Their 24/7 customer support is a true benefit.

14 marca 2024
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Odpowiedź od Merit Administration

Hi, Ezra. We’re happy to hear that our team provided you with excellent service. We’ll make sure that they receive your feedback. We’re sure it will make their day!

Oceniono na 5 z 5

Exceptional Value

The value I get from Merit Administration is exceptional. Their pricing is competitive, and the service is excellent.

18 kwietnia 2024
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Odpowiedź od Merit Administration

Hi, Amaya. Thank you so much for taking the time to leave an excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Oceniono na 1 z 5

u have given wrong information for taking policy and it is uncesseary to give review also

you have informed wrong information and while taking policy and given false things and didn't cover the basic necessary things

27 września 2024
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Odpowiedź od Merit Administration

Hi, Srinath. Thank you for your review. All feedback is important. We’re sorry to hear you had a negative experience. Please email info@meritadministration.com with details about your experience along with your policy number, and we will be in touch.

Oceniono na 5 z 5

Expert Advice and Support

The advice and support from Merit Administration are second to none. Their experts are knowledgeable and always ready to help.

20 marca 2024
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Odpowiedź od Merit Administration

Hi, Mireya. Thank you so much for taking the time to leave an excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Oceniono na 5 z 5

Stress-Free Claims

Filing claims with Merit Administration is always stress-free. They guide you through every step and ensure you're well-informed.

13 marca 2024
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Odpowiedź od Merit Administration

Hi, Kairos. Thanks for your review. We’re glad to hear you had a great experience with our team! Please let us know what we can do for you in the future.

Oceniono na 5 z 5

Personalized Service

I love the personalized service I receive from Merit Administration. They remember my needs and preferences, which makes all the difference.

8 marca 2024
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Odpowiedź od Merit Administration

Hi, Remi. Thank you so much for taking the time to leave an excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Oceniono na 5 z 5

Pleasant Experience

My experience was a pleasant one. Service rep at the dealership communicated with Merit about the diagnoses on my car. Merit approved the work to be done immediately. Ty

12 września 2024
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Odpowiedź od Merit Administration

Hi, Maria. Thank you so much for taking the time to leave an excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Oceniono na 5 z 5

Quick and Courteous

The team at Merit Administration is always quick to respond and incredibly courteous. It makes a big difference in customer service!

20 czerwca 2024
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Odpowiedź od Merit Administration

Hi, Nyla. Your feedback is highly appreciated. Thank you so much for the review!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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