Merit Administration Recenzje 

228
Wynik TrustScore: 3.5 na 5

3,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Vehicle was at dealership.. They were charging $546.00 per hour. Service manager suggested I remove my vehicle from the dealership and bring it someplace reasonable..Did as suggested.. My mechanic... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

The whole process of getting my car fixed was pretty smooth, but the approval could have been quicker. I think that if we weren’t on vacation it would have taken longer.

Reakcja na opinię

Oceniono na 1 z 5

I just feel that I was given a bad deal with my car each time it needed service when it came to the warranty. I'm supposed to have the diamond package and nothing was never covered under my warranty.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

What person could give these guys a 3 star rating ? In every experience with them they have been impeccably awesome. Total responses , honest every time, , agreeable to listen, call as many times as y... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Firma ubezpieczeniowa
  2. Agencja ubezpieczeń komunikacyjnych

Napisane przez firmę

USA's Top Service Contract Claims Administration Company


Dane kontaktowe

3,4

Średnia

Wynik TrustScore: 3.5 na 5

228 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,4

Wszystkie recenzje

(228)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 83

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Repair for alternator

Once all papers were entered the whole process went fast. Thank you.

8 sierpnia 2025
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Odpowiedź od Merit Administration

Hi, Diane. Thank you so much for taking the time to leave an excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Oceniono na 5 z 5

The product is awesome and shipped on…

The product is awesome and shipped on time. Thank you!
I just wanted to let you know ever since I was a young child I have had a heart for the Indians. Now I can let others can know how I too know God put you in this nation first. I myself am not of Indian blood, but my heart is...

12 sierpnia 2025
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Odpowiedź od Merit Administration

Hi Roberta, Thank you for reaching out and we would be happy to assist. Please contact our Customer Service team at 1-888-586-6154.

Oceniono na 1 z 5

Horrible service

Horrible service

31 lipca 2025
Opinia niezależna
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Odpowiedź od Merit Administration

Hi, Shirley. Thank you for your review. All feedback is important. We’re sorry to hear you had a negative experience. Please email customerservice@usautomotiveprotectionservices.com with details about your experience along with your policy number, and we will be in touch.

Oceniono na 5 z 5

Best warranty experience!!

I had hub go out on my F150 and I took it to the Ford dealership to get it fixed and the manager came out to
me when I picked it up and he told me had such a great experience with USAPS and was talking about how easy they made the process to handle the warranty service. Im very happy it went so well!! He said he has dealt with other warranty companies and how easy it was for them to get it handled!! I appreciate USAPS alot for making it so easy!!

22 lipca 2025
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Odpowiedź od Merit Administration

Hello,Chris. Thank you for the glowing review! We're so happy to hear that we were able to provide the top-notch service that you deserve. We're here if you need anything else!

Oceniono na 5 z 5

Everybody was helpful and courteous

Everybody was helpful and courteous. They helped greatly with communication with my service company, and helped with resolving the actual mechanical issues.
Their coverage of the repairs was great and the service company received payment immediately.
I highly recommend Merit.

21 lipca 2025
Opinia niezależna
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Odpowiedź od Merit Administration

Hi, Michael. Your praise means a lot to us! We're so glad we could provide a positive experience for you. If you need anything further, don't hesitate to reach out.

Oceniono na 5 z 5

Thumbs up with greatness

First time having service done and it was hassle and your company kept promise on the contract and the service was great with my patience

16 lipca 2025
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Odpowiedź od Merit Administration

Hi, Margaret. Thanks for your review. We’re glad to hear you had a great experience with our team! Please let us know what we can do for you in the future.

Oceniono na 2 z 5

It was very difficult to get approval

It was very difficult to get approval. Our car sat in the shop for 3 days waiting! When the approval came in, it was only for 60% of the component cost. The suggestion was offered to "Google" the internet for a lower cost component (the dealer can't do that). Even though there was partial coverage of the component, the calibration and setup were not covered. It won't work without that! (I paid for it since it wasn't an option)

18 lipca 2025
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Odpowiedź od Merit Administration

Hi, Deborah. Thank you for your feedback. We strive to make every customer’s experience a great one, and we’re sorry we have not met your expectations. We’d like to see what we can do to make things right as quickly as possible for you. Please email us at customerservice@usautomotiveprotectionservices.com, and we will be in touch soon.

Oceniono na 3 z 5

My agent took a day off from work let…

My agent took a day off from work let my car sitting there if i didn’t call to check on car for approval would be a extra day lucky it was sent to another agent I was thinking I only had 100 deductible but I had to pay 475 towards work

17 lipca 2025
Opinia niezależna
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Odpowiedź od Merit Administration

Hi, Margaree(First Name). Thank you for your feedback. We strive to make every customer’s experience a great one, and we’re sorry we have not met your expectations. We’d like to see what we can do to make things right as quickly as possible for you. Please email us at customerservice@usautomotiveprotectionservices.com, and we will be in touch soon.

Oceniono na 4 z 5

Thank you Merit for getting me back on…

Thank you Merit I am greatful for the coverage of the abs brake module.. programming was not included I did I have to pay for that.. my mechanic John is pretty awesome and worked with me and got my car up and running..been going to them for years ..Need great mechanics check out Advance Auto in Pinellas park Florida John is the owner and Chris is one of awesome mechanics..had to give them a shout out.. I was kinda of anxious when the claim first got submitted because it took a while to get approved and it had to go to the higher ups.. I am blessed I had all my records with the same mechanics to show I do keep up my maintenance on my car but again thank you Merit for the blessing of covering my abs brake module I am truly blessed to still be driving my car.. Have a great day Merit insurance Team

18 lipca 2025
Opinia niezależna
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Odpowiedź od Merit Administration

Hi,Karen. We appreciate your wonderful feedback. It's fantastic to hear that our team exceeded your expectations. If you have any further needs or questions, we’re always here to help.

Oceniono na 3 z 5

Not a happy camper

I was aggrevated I had to pay price differences on parts.I was out 9 days on rental when they only worked on car 2days after approval from ya'll thought i could get remibursed for part of it.

16 lipca 2025
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Odpowiedź od Merit Administration

Hi, Virginia. Thank you for your feedback. We strive to make every customer’s experience a great one, and we’re sorry we have not met your expectations. We’d like to see what we can do to make things right as quickly as possible for you. Please email us at customerservice@usautomotiveprotectionservices.com, and we will be in touch soon.
Hi, (First Name). Thank you for providing your feedback and letting us know about this is

Oceniono na 1 z 5

I wasn’t happy with the due to it… my ac compressor wasn’t fix and still have no ac and still paid 545 with no ac

I wasn’t happy with the due to it taking to long was at the shop for almost a month trying to get and approval and on top of that trust still wasn’t fix went it to fix my ac got my truck back and pay way more than expected out of pocket for no ac still ac compressor wasn’t fix cause of tires and lift kit which doesn’t have nothing to do with ac compressor not being covered

12 lipca 2025
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Odpowiedź od Merit Administration

Hi, Manuel. We're sorry to hear about your recent experience with us. We constantly strive to provide top-notch service and we regret that we missed the mark in your case. Please reach out to us at customerservice@usautomotiveprotectionservices.com and allow us to make it right.

Oceniono na 1 z 5

Scam scam scam took my money didn't…

Scam scam scam took my money didn't honor wear and tear problem with my vehicle. Canceled policy. Saving my money to pay out of pocket that's what's it all about!

7 lipca 2025
Opinia niezależna
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Odpowiedź od Merit Administration

Hi,Suzanne. Thank you for your review. All feedback is important. We’re sorry to hear you had a negative experience. Please email customerservice@usautomotiveprotectionservices.com with details about your experience along with your policy number, and we will be in touch.

Oceniono na 4 z 5

Claims Outcome

Timely responses by representatives by Customer service as well as the appraiser!

3 lipca 2025
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Odpowiedź od Merit Administration

Hi, Anetta. We’re so happy to hear you had a great experience with our customer service and with our claims team! If you have any other questions or need anything else in the future, please don’t hesitate to contact us.

Oceniono na 5 z 5

This was the first time using Merit

This was the first time using Merit. My vehicle has been running great and being maintained as needed. But my air conditioning stopped blowing cold air, I took it to get looked at. It needed to be repaired.

4 czerwca 2025
Opinia niezależna
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Odpowiedź od Merit Administration

Hi, PJN. We’re so happy to hear you had a great experience with team! If you have any other questions or need anything else in the future, please don’t hesitate to contact us.

Oceniono na 1 z 5

This is the third time that I’ve had a…

This is the third time that I’ve had a problem getting any repairs covered fully. Back up camera went out there was a delay for 2 1/2 days while I ran around, trying to find my oil receipt even though they have that information from Carfax that I did get my oil changed. Secondly, it was an aftermarket part for 800. The repair shop was able to do some work and found the part for 515 and they only paid 367. They kept telling me that the repair shop was charging too much although I called around to several others Most of won’t even work with Merritt because they lowball them and secondly, the other places with good reviews in my small town would’ve charged the same thing or more. It’s getting to the point where repair shops won’t even accept it because of the low bowling. Tried to cancel with US automotive and it would just be too much stress. Beware they do everything they can to not pay your claim.

17 czerwca 2025
Opinia niezależna
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Odpowiedź od Merit Administration

Hi, Tonia. We’re sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at customerservice@usautomotiveprotectionservices.com, and a representative from our team will be happy to assist you.

Oceniono na 3 z 5

It seemed like someone was working very…

It seemed like someone was working very hard not to approve my claim and some one was trying to help me on the down low. It also to a long time for it to get approved. After that everything went smooth.

11 czerwca 2025
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Odpowiedź od Merit Administration

Hello, Shawn. We deeply regret to hear that your experience wasn't up to the mark. Our customers' satisfaction is our priority and we're sorry to hear that we fell short. We would appreciate the opportunity to resolve this. Please connect with us at customerservice@usautomotiveprotectionservices.com at your earliest convenience.

Oceniono na 2 z 5

I was not happy when I had a 1300 bill…

I was not happy when I had a 1300 bill you all only paid a little over 4 hundred after paying 110.00 a month for 2years.and I called 3 times to get answers and no one could tell me anything.

6 czerwca 2025
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Odpowiedź od Merit Administration

Hi, Linda. We appreciate you taking the time to give us your feedback. We're genuinely sorry that you've had a less than satisfactory experience with us. Please reach out to us at customerservice@usautomotiveprotectionservices.com so we can rectify this situation promptly.

Oceniono na 5 z 5

My experience with Merit

Dave was very good in explaining the steps and always answered or called back. I will tell others about merit.

2 czerwca 2025
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Odpowiedź od Merit Administration

Hello, Rhoda. Thank you for the glowing review! We're so happy to hear that we were able to provide the top-notch service that you deserve. We're here if you need anything else!

Oceniono na 5 z 5

Communication is key!

Took a few phone calls working with the dealership and warranty policy holders, but overall 10/10 got my vehicle fixed!!!

12 czerwca 2025
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Odpowiedź od Merit Administration

Hi, D. We appreciate your wonderful feedback. It's fantastic to hear that our team exceeded your expectations. If you have any further needs or questions, we’re always here to help.

Oceniono na 5 z 5

This product is great

This product is great! I literally just got off the phone w mechanic and got my claim approved. $1850 saved. Thank you

12 czerwca 2025
Opinia niezależna
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Odpowiedź od Merit Administration

Hi, Jay. We're delighted to know that our claims team served you well! Your review is appreciated and if you need any assistance in the future, please remember, we're just a call away.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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