Great company to deal with. Excellent property i Mottaret, accurately described. Sales team could not have done enough to help. I would definitely use again. Thoroughly trustworthy! Jonny
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Fantastic stay in Meribel. Definitely recommend booking through this company. Communication was very quick and informative. The chalet (Chalet Martin - Le Raffort) was exactly as described and had... Zobacz więcej
Have rented an apartment in Meribel from this company twice now. First time was absolutely perfect. Second time was close, but fell short because the bed linens and towels were quite worn and stained... Zobacz więcej
Reakcja na opinię
Méribel Chalet & Apartment Rentals we’re so helpful and accommodating when we were booking our holiday. We stayed in the Meri-suites which were absolutely stunning. Everything brand new and in emmacul... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Ski accommodation specialists based in the Three Valleys. We have a wide range of properties to suit all budgets and tastes meaning we have something for everyone. We give you honest advice, so you can choose the best rental property for your holiday.
Dane kontaktowe
16 Welham Crescent, NG5 7LJ, Nottingham, Zjednoczone Królestwo
- +4420 300 20 320
- meribel@chalets-apartments.com
- meribel-chalets-apartments.com
4,7
Doskonała
225 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
It was a really nice apartment in…
It was a really nice apartment in really good position close to great bar. Only one thing on the pictures shown there is a tv which didnt exist. It would have been nice to have a tv on the rainy day we had when skiiing was not good. Also supposed to be wood for the fire and even though we asked London rep it didnt come.
13 stycznia 2020
Opinia niezależna
Odpowiedź od Meribel Chalet & Apartment Rentals
Hi Anthony,
Thank you for your feedback, apologies about the TV. Total transparency is something we strive for with our accurate photos and listings so this is something that we will definitely investigate further. Sorry to hear about the fire wood also, that should have been followed up on. We are glad you still had an enjoyable holiday and hope that we can welcome you back again soon!
Many thanks,
Meribel Chalet and Apartment Rentals
All good
All good , ski hire recommendation wasn't great and cleanliness of apartment not great, other than that my interaction with he team was great.. thianks fr a lovely holiday
13 stycznia 2020
Opinia niezależna
Odpowiedź od Meribel Chalet & Apartment Rentals
Hi Lindsey,
Thank you so much for your feedback, we really value this information and will definitely follow up with our recommended ski hire suppliers and the cleaning team in this apartment. We are delighted you had an excellent holiday and hope that we can welcome you back to the Three Valleys again soon!
Many thanks,
Meribel Chalet and Apartment Rentals
Good service
Good service. Great apartment. Exactly as advertised. A very good holiday.
12 stycznia 2020
Opinia niezależna
Odpowiedź od Meribel Chalet & Apartment Rentals
Hi Jonathan,
Thank you for your lovely feedback, we are so glad we could find the perfect property for your holiday and that it turned out exactly as expected. We hope that you will return to the Three Valleys again soon!
Many thanks,
Meribel Chalet and Apartment Rentals
Good on the whole
Good on the whole. Chalet was clean and well provisioned. Although the chalet was self catered, it would have been useful to provide a few essentials.
12 stycznia 2020
Opinia niezależna
Odpowiedź od Meribel Chalet & Apartment Rentals
Hi Sam,
Thank you for your nice feedback, we will pass your suggestion onto the owner as we also agree this would be useful. We hope that we can welcome you back to the Three Valleys in the not so distant future.
Many thanks,
Meribel Chalet and Apartment Rentals
Right from the start everything went…
Right from the start everything went well. Initial phone call to establish my exact needs, then some good possibilities emailed over for me look at. as this was my fist skiing holiday i asked LOTS of questions, they were absolutely brilliant. Great communication with the team on the run up to my holiday. nothing was too much trouble, great recommendations of where to go, what to do etc offered too
loved my holiday, loved my chalet, will definetly use Meribel chalet & Apartment rentals again and highly recommend them
12 stycznia 2020
Opinia niezależna
Odpowiedź od Meribel Chalet & Apartment Rentals
Hi Sarah,
Thank you so much for your lovely feedback, we are delighted that we could help you with your questions and find you the perfect property for your group! We hope that we can welcome you back to the Three Valleys and you can try even more of our recommendations!
Many thanks,
Meribel Chalet and Apartment Rentals
Perfect Apartment centrally located in Meribel at a sensible price.
Very impressed by the service at Meribel Chalet and Apartment Rentals. We found an ideal apartment in Meribel, amazing location and well equipped. Perfect for our weeks stay at New Year. We used one of the the ski rentals they suggested - Precision Ski - they gave us great service and good prices and happy to change skis half way through the week. I didn't use the catering suggestions but I will do another time. The idea of cooked meals delivered to the door was very appealing. Thank you. We will use you again.
12 stycznia 2020
Opinia niezależna
Odpowiedź od Meribel Chalet & Apartment Rentals
Hi Sarah,
Thank you very much for your nice feedback we are so delighted that you had such an enjoyable time in Meribel Centre and got to bring in the New Year here. I hope we can welcome you back to the Three Valleys again soon and you can try the catering option which we have, they are great too!
Many thanks,
Meribel Chalet and Apartment Rentals
First class service
Excellent service and the apartment was outstanding. Wouldn’t hesitate to use this company again.
12 stycznia 2020
Opinia niezależna
Odpowiedź od Meribel Chalet & Apartment Rentals
Hi Trudy,
Thank you very much fro your kind words, we really appreciate your feedback and hope that we can welcome you back to the Three Valleys again soon.
Many thanks,
Meribel Chalet and Apartment Rentals
Very friendly and helpful agent
Very friendly and helpful agent (Callum). Booking easy and efficient.
8 stycznia 2020
Opinia niezależna
Odpowiedź od Meribel Chalet & Apartment Rentals
Hi Christopher,
Thank you for your kind words, we are glad you found the booking system to be easy and efficent and that our team were so helpful.
Many thanks,
The Chalets and Apartments Rentals Team
Superb service very straightforward…
Superb service very straightforward booking.
8 stycznia 2020
Opinia niezależna
Odpowiedź od Meribel Chalet & Apartment Rentals
Hi Katie,
Thank you for your kind words, we are glad you found the booking system to be so straight forward. We look forward to welcoming you to resort.
Many thanks,
The Chalets and Apartments Rentals Team
Terrific Customer Service = Terrific Family Vacation
From the moment I showed interest to the moment I left the apartment, I was consistently impressed with the quality of support I received from Meribel Chalet & Apartment Rentals. They were always helpful in problem-solving with me and helped link me with various other service providers to meet my overall needs. I would absolutely use them again and recommend them strongly to anyone looking for a trusted and capable provider. Thank you, Meribel Chalet & Apartment Rentals, for making our holiday so memorable!
6 stycznia 2020
Opinia niezależna
Odpowiedź od Meribel Chalet & Apartment Rentals
Hi Seth,
Thank you so much for your nice feedback, we were delighted to be able to accommodate all of your holiday needs and so pleased you had such a excellent trip. We hope that we can welcome you back to the Three Valleys again soon.
Many thanks,
Meribel Chalet and Apartment Rentals
Really efficient service
Really efficient service. Ross was very helpful and on hand to answer any questions.
26 listopada 2019
Opinia niezależna
Odpowiedź od Meribel Chalet & Apartment Rentals
Hi Rachel,
Thank you for your kind words, we are glad you found the service to be so efficent and that our team were so helpful in answering your questions.
Many thanks,
The Chalets and Apartments Rentals Team
Prompt reply to enquiry
Prompt reply to enquiry. Online booking system very easy to use
11 listopada 2019
Opinia niezależna
Odpowiedź od Meribel Chalet & Apartment Rentals
Dear Margaret,
Thank you for your kind feedback. We are thrilled you found our online booking system so easy to use. We look forward to welcoming you to Meribel this coming Winter.
Many thanks,
The Chalets and Apartments Rentals Team
Odpowiedź od Meribel Chalet & Apartment Rentals
Dear Luis,
Many thanks for your kind feedback. We are thrilled that you found the booking process quick and easy. We look forward to welcoming you to Meribel for New Year!
Many thanks,
The Chalets and Apartments Rentals Team
At the outset
At the outset, I must state that general booking service and on-site assistance has been very good. However I had to cancel one week of our two week chalet rental in January 2020 due to friends pulling out. I did this on 7 months advance cancellation notice and was advise that a GBP1050 cancel fee would apply if the chalet was not rebooked. I feel that such a very large cancel fee is not fair or warranted on such a very long notice period, and even had to point out that despite my advice cancelling the first week of our trip, it still showed as unavailable on search engines. I believe cancel fees should be fair, and that on such a long notice this has not been the case, especially also as I am a repeat customer
Kind regards
Ken Brown
Johannesburg
South Africa
25 października 2019
Opinia niezależna
Odpowiedź od Meribel Chalet & Apartment Rentals
Dear Ken,
Thank you for your feedback and we are very sorry that you feel like this. Our cancellation policy is in place in order to offer some protection to the owners, whom after a booking is confirmed are expecting to receive the booking total.
We are doing everything we can to resell your cancelled week and if successful you will be refunded in full minus an admin fee of 5%. We will always try to resell any cancelled week as we want to ensure our clients recoup their money.
In relation to the property not being advertised on other sites, unfortunately we only have control over our own website and we ensured it was marked as available as soon as we heard you could no longer come that particular week. Although it is the responsibility of the owner to ensure any other sites they use are updated, we did get in contact with them straight away after you informed us they had not and asked them to update all other sites, which they did.
Again we apologise for this inconvenience but can assure you we are still actively trying to resell your cancelled week.
Feel free to give us a phone call if you have any questions.
Kind regards,
The Chalet and Apartment Rentals Team
A relatively easy and simple process to…
A relatively easy and simple process to book / pay deposit once all was confirmed (apartment being available)
16 października 2019
Opinia niezależna
Odpowiedź od Meribel Chalet & Apartment Rentals
Dear Kevin,
Thank you for your kind feedback. We are glad you found your booking experience to be easy and simple and that the team were able to find you a great apartment for your holiday. We look forward to welcoming you to Meribel in February!
Many thanks,
The Chalets and Apartments Rentals Team
Great experience booking with them
Great experience booking with them, got answers to our questions within a couple of hours.
11 października 2019
Opinia niezależna
Odpowiedź od Meribel Chalet & Apartment Rentals
Dear Dorit,
Thank you for your kind feedback. We are glad you had a great booking experience and that the team were able to answer your questions swiftly. We look forward to welcoming you to Meribel next winter.
Many thanks,
The Chalets and Apartments Rentals Team
Great
The team are super helpful and such an easy booking system! 2nd year in a row using them would highly recommend
9 października 2019
Opinia niezależna
Odpowiedź od Meribel Chalet & Apartment Rentals
Dear Customer,
Many thanks for your kind feedback. We are so glad that you booked with us again this year and that we could find you a great property for your stay. We look forward to welcoming you back to Meribel in February!
Many thanks,
The Chalets and Apartments Rentals Team
Odpowiedź od Meribel Chalet & Apartment Rentals
Dear Luke,
Thank you for your kind feedback. We are thrilled that you found your bookinf process to be so efficient and our team to be friendly and helpful. We look forward to welcoming you to Meribel in February!
Many thanks,
The Chalets and Apartments Rentals Team
Quick
Quick, easy and team were very helpful. Online account is also easy to use.
16 września 2019
Opinia niezależna
Odpowiedź od Meribel Chalet & Apartment Rentals
Dear Dale,
Thank you for your kind feedback. We are delighted that you found the booking process to be quick and easy and that the team were able to find you some great accommodation. We look forward to welcoming you to the Three Valley's in December!
Many thanks,
The Chalets and Apartments Rentals Team
Helpful communication with Calum and…
Helpful communication with Calum and easy booking process
13 września 2019
Opinia niezależna
Odpowiedź od Meribel Chalet & Apartment Rentals
Dear JW,
Thank you for your kind feedback. We are delighted that you found the booking process so easy and that the team were able to find you some great accommodation. We look forward to welcoming you to Meribel in February!
Many thanks,
The Chalets and Apartments Rentals Team
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