I have been with Catalli (Mercury) for over 35 years, Home, Auto and Umbrella. I have consistently had excellent support and response from the staff at Catalli. It started as Catalli and Sons and st... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
If you want a horrible car insurance experience, this is the place. Dealing with these people has been an absolute nightmare from start to finish. Poor communication, frustrating customer service, and... Zobacz więcej
Reakcja na opinię
My experience with mercury staff Service and the price was 10/10 amazing quick service Easy Budget On budget for Everyone Thank you mercury team
Erica Wright made signing up for auto and condo insurance with Mercury a breeze. Appreciate her patience and great customer service.
Informacje dotyczące firmy
O Mercury Insurance
Napisane przez firmę
Since 1962, Mercury Insurance has helped customers protect what matters most with affordable auto insurance and home insurance coverage. We offer car, homeowners, renters, and condo insurance with flexible options and competitive rates, making it easy to bundle policies and save.
Guided by our purpose to help people reduce risk and overcome unexpected events, we focus on delivering reliable protection and responsive support when it matters most. Our teams aim to provide a smooth and efficient claims experience, helping customers recover and move forward with confidence.
Mercury is known for offering affordable rates, customizable policies, and a wide range of discounts, helping customers maximize value without sacrificing coverage. Our financial strength is backed by an A rating from A.M. Best, along with industry recognition for insurance excellence.
Headquartered in Brea, California, Mercury Insurance serves customers across Arizona, California, Florida, Georgia, Illinois, New Jersey, New York, Nevada, Oklahoma, Texas, and Virginia through a network of independent agents, offering personalized guidance and coverage tailored to your needs.
Whether you’re looking for dependable auto insurance or coverage for your home, Mercury Insurance is committed to helping you protect what matters while getting more value for your insurance dollar. Not all products are available in every state.
Guided by our purpose to help people reduce risk and overcome unexpected events, we focus on delivering reliable protection and responsive support when it matters most. Our teams aim to provide a smooth and efficient claims experience, helping customers recover and move forward with confidence.
Mercury is known for offering affordable rates, customizable policies, and a wide range of discounts, helping customers maximize value without sacrificing coverage. Our financial strength is backed by an A rating from A.M. Best, along with industry recognition for insurance excellence.
Headquartered in Brea, California, Mercury Insurance serves customers across Arizona, California, Florida, Georgia, Illinois, New Jersey, New York, Nevada, Oklahoma, Texas, and Virginia through a network of independent agents, offering personalized guidance and coverage tailored to your needs.
Whether you’re looking for dependable auto insurance or coverage for your home, Mercury Insurance is committed to helping you protect what matters while getting more value for your insurance dollar. Not all products are available in every state.
Dane kontaktowe
Stany Zjednoczone
- mercuryinsurance.com
4,4
Doskonała
456 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ms Hicko was very helpful as the agent
Ms. Hicko was great as the agent and explained all the discounts and coverage options for auto, home and umbrella.
23 lipca 2026
Agent was very helpful and informative
Agent was very helpful and informative. Great price for great coverage.
22 lipca 2026
Easy to do business with
Easy to work with, great follow-up, staff listened and help us get the bundled coverage we needed. Alicia who finalized our application and bound coverage was very efficient. John Dominguez at AIS did a great job setting things in motion for us.
25 lipca 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Soraya was AWESOME
Soraya was AWESOME! She answered all of my questions and checked in with me. It was an easy decision to switch insurance companies! The price point was great & the customer service was superb! Looking forward to working with Soraya & Mercury. Thank you.
24 lipca 2026
Odpowiedź od Mercury Insurance
We are so happy to hear about your positive experience with our team! It's wonderful to know that our service made your decision easy and that you found our pricing great. We truly appreciate your kind words and look forward to continuing to work with you.
The rep at AIS was great
The rep at AIS was great, very responsive. Got me good insurance at a fair price.
23 lipca 2026
Mercury Denial on Technicality
Mercury is my HO-6, condo policy. I had a water claim and Mercury found ever reason to deny my claim, instead of working to help me find coverage to accept my claim. They found a technicality that I started water remediation four days late. There was no additional cost of the claim due to the delay. Mercury just found a way to get out of paying. My neighbor, where the event occurred, was on the exact same timeline as me, and his carrier, State Farm, covered his portion of the claim. I will never buy Mercury Insurance again. They are in it for their shareholders not their policy holders.
22 lipca 2026
Opinia niezależna
Odpowiedź od Mercury Insurance
Brad, thank you for sharing your concerns. We understand your disappointment with the outcome of your claim.
The decision was based on the policy terms and the facts available during the handling of the loss. Your adjuster also attempted to contact you today and left a message to review the decision with you directly.
We understand you disagree with the outcome and with the view that the timing of mitigation affected the claim. We also understand your concern that another carrier may have reached a different decision on your neighbor’s claim. However, each claim is evaluated based on its own policy terms, conditions, and facts.
If you would like to discuss the basis for the denial and the policy provisions applied, your adjuster is the best point of contact.
Thank you again for expressing your concerns.
Frustrating Claims Process
The service from Mercury was disappointing. Although filing my claim was straightforward, I faced major delays in communication afterward. It felt like my inquiries were ignored at times, which added unnecessary stress. I expected better management of the claims process overall.
20 lipca 2026
Opinia niezależna
Odpowiedź od Mercury Insurance
Lashanda, we're sorry to hear about your frustrating experience. Please give our Customer Relations department a call at (800)924-9225 if you would like us to look into this for you.
There was always someone to speak to in…
There was always someone to speak to in order to move my application along the assembly line.
19 lipca 2026
Cancellation Fees
I prepaid for a year of renters insurance. I bought a home 7 months in and when I called to cancel my renters insurance I was charged a $50 cancellation fee.....even though I prepaid for a year. So they got my year and becuase I cancelled in a year I was billed an additional $50. READ the fineprint! I will never use them again.
22 lipca 2026
Opinia niezależna
Odpowiedź od Mercury Insurance
We appreciate you sharing your experience. There is a cancellation fee if your policy is cancelled within the first term.
Friendly
Friendly, helpful, super easy. I’m very happy I chose Mercury for my rental insurance. My agent was 10/10 customer service!
11 lipca 2026
Professional and easy to work with
Easy to work with. Gave accurate timelines and followed through. Was able to receive my policy before required date to close on my new purchase.
17 lipca 2026
Friendly, knowledgable staff
The process to go through all the options of the quote was easy and effective.
After filling out a new quote request online i had some additional questions and called the 800 number. I explained my scenario to the agent and he pointed me in the right direction on the various options right away in a very friendly manner.
20 lipca 2026
Odpowiedź od Mercury Insurance
We're delighted to hear that our online quote process was easy and effective for you. We appreciate you sharing your positive experience with our agent's friendly and helpful guidance over the phone. We strive to provide excellent service, and your feedback confirms we are on the right track.
Great to work with!
Easy to work with employees had great attitudes and explained everything to me thoroughly
19 lipca 2026
Responsiveness
When I encounter an issue whether it's on your website or process, your team is readily available and responsive. Problems happen. How your team responds makes all the difference. Good job.
18 lipca 2026
Fast and easy process best price and…
Fast and easy process best price and only took minutes!
14 lipca 2026
Saved BIG
The agent, Morno, was excellent. Everything was delivered as promised and we saved a HUGE amount of money over our previous comapny.
14 lipca 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.