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Mercury Insurance Recenzje 

453
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have been with Catalli (Mercury) for over 35 years, Home, Auto and Umbrella. I have consistently had excellent support and response from the staff at Catalli. It started as Catalli and Sons and st... Zobacz więcej

Oceniono na 1 z 5

If you want a horrible car insurance experience, this is the place. Dealing with these people has been an absolute nightmare from start to finish. Poor communication, frustrating customer service, and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My experience with mercury staff Service and the price was 10/10 amazing quick service Easy Budget On budget for Everyone Thank you mercury team

Oceniono na 5 z 5

Erica Wright made signing up for auto and condo insurance with Mercury a breeze. Appreciate her patience and great customer service.

Informacje dotyczące firmy

  1. Finanse i ubezpieczenia

O Mercury Insurance

Napisane przez firmę

Since 1962, Mercury Insurance has helped customers protect what matters most with affordable auto insurance and home insurance coverage. We offer car, homeowners, renters, and condo insurance with flexible options and competitive rates, making it easy to bundle policies and save.

Guided by our purpose to help people reduce risk and overcome unexpected events, we focus on delivering reliable protection and responsive support when it matters most. Our teams aim to provide a smooth and efficient claims experience, helping customers recover and move forward with confidence.

Mercury is known for offering affordable rates, customizable policies, and a wide range of discounts, helping customers maximize value without sacrificing coverage. Our financial strength is backed by an A rating from A.M. Best, along with industry recognition for insurance excellence.

Headquartered in Brea, California, Mercury Insurance serves customers across Arizona, California, Florida, Georgia, Illinois, New Jersey, New York, Nevada, Oklahoma, Texas, and Virginia through a network of independent agents, offering personalized guidance and coverage tailored to your needs.

Whether you’re looking for dependable auto insurance or coverage for your home, Mercury Insurance is committed to helping you protect what matters while getting more value for your insurance dollar. Not all products are available in every state.

Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

453 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(453)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 407

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I have tried to contact you to get a…

I have tried to contact you to get a copy of my contract without any success. Your system doesn't match my email and my birth-day. I guess I need to wait until it's time to renew my insurance for someone on your team to contact me.

3 lutego 2026
Opinia niezależna
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Odpowiedź od Mercury Insurance

We sincerely apologize for the difficulty you've experienced trying to access your policy and the issues with our system. We will be sending you a copy of your policy shortly.

Oceniono na 5 z 5

Good Results

Good price, process and customer service. I was with Geico for years without a claim and they doubled my rate. Mercury is a good company and helped us continue our coverage without issue.

2 lipca 2026
Oceniono na 5 z 5

I had a great experience working with…

I had a great experience working with Malama Lemafa when buying my insurance policy online. They were responsive, patient, and explained everything clearly throughout the process. The online purchase was smooth and straightforward thanks to their guidance. Highly recommend!

13 sierpnia 2026
Oceniono na 5 z 5

First Class service

They were able to handle everything in about twenty minutes based on the online quote I had been given the night before. First class service at a great price!

9 sierpnia 2026
Oceniono na 5 z 5

Getting a quote online was simple and…

Getting a quote online was simple and accurate; in addition, it was very simple to speak to a live person who answered all of my questions.

12 sierpnia 2026
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Odpowiedź od Mercury Insurance

We're so glad to hear that getting a quote online was easy and accurate for you. We appreciate you letting us know that speaking with our team was helpful and that we answered all your questions.

Oceniono na 5 z 5

Agent was pleasant and extremely…

Agent was pleasant and extremely informing. Still waiting for my insurance cards though.

9 sierpnia 2026
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Odpowiedź od Mercury Insurance

Ray, please give our Customer Relations department a call at (800)924-9225 and we can provide copies of your insurance cards.

Oceniono na 5 z 5

My agent Shane was amazing! 10/10

Shane was incredibly kind and informative! He made me feel comfortable and I felt great after the call, like a sense of relief knowing I made this decision to keep myself and my family safe by choosing this company. He was patient and answered all my questions honestly and with care. Give that man a raise! He deserves it.

8 sierpnia 2026
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Odpowiedź od Mercury Insurance

We're so happy to hear about your positive experience! It's wonderful to know that our team member provided such kind, informative, and patient assistance, making you feel comfortable and relieved. We truly appreciate your feedback and are glad we could help you make an important decision for your family's safety.

Oceniono na 5 z 5

Had the best agent

Had the best agent, listened did not push anything we did not need. Sharon totally exceeded my expectations. Got a great quote. Super happy.

8 sierpnia 2026
Oceniono na 1 z 5

Renters damaged and thrashed my…

Renters damaged and thrashed my property. Filed a claim was told by claims adjuster that it would be to far for her to drive and do the inspection. Was told by her to do the inspection my self, take photos, forward the photos to her and proceed with the repair and cleanup. Approx. three weeks into the cleanup and repair process was told that photos does not show and tell everything and that she would be sending a independent claims adjuster. A week later i was told my claim was denied because of normal wear and tear. Mind you that she refused to do her own job that she was paid to do, never made an appearance and then had the nerve to tell me it was normal wear and tear. I diligently paid insurance every year, did her job, was not compensated for my loss so that she could drink a cup of coffee in her air conditioned office and keep her job at my expense. I do not expect a complete remodeling of my home but expect to be compensated for the clean up and damages. If could i would give a negative star rating and fire the DEI hire claims adjuster.

26 sierpnia 2025
Opinia niezależna
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Odpowiedź od Mercury Insurance

Peter, we understand your frustration with this outcome. After reviewing the claim, the reported damage was determined to be the result of wear and tear, which is not covered under the policy. As a result, the claim has been denied and we are unable to make any further changes to this decision at this time.

We appreciate you taking the time to share your concerns.

Oceniono na 1 z 5

So Far A Terrible Experience and I…

So Far A Terrible Experience and I can’t speak to anyone! I’ve been on hold for 15 Minutes!

10 lipca 2026
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Odpowiedź od Mercury Insurance

We understand your frustration with the hold time and difficulty reaching us. Please reach out to our Customer Relations team at (714) 671-4785 for further assistance.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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