Mercedes-Benz Financial Services UK Recenzje 

4642
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Thanks to Harvir the sales showroom member of staff. The experience of buying another car off Mercedes Benz Teeside was a great experience. Thanks to Harvir our family would not buy from anyone or any... Zobacz więcej

Oceniono na 5 z 5

The staff at Stratstone made the process smooth. Every step was clearly explained. The finance process was easy and straightforward. After the car purchase, I have continued to receive support from my... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Everything about my experience at Warrington Mercedes Was great. Gabriel dealt with my enquiry and purchase professionally and quickly. Found me the car i wanted and handled all the paperwork smoothly... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I’ve collected my Brand new E class from Mercedes Erdington in Birmingham the process was so smooth they have so many different models on sight and offer you test drives and talk you through in detai... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Finansowanie samochodów
  2. Instytucja finansowa

Napisane przez firmę

Mercedes-Benz Finance gives you the freedom and flexibility to drive away in the Mercedes-Benz of your choosing, in a way that fits around your lifestyle. You’ll benefit from: A range of both purchase and lease products, so you can find the solution that’s right for you. Wide-ranging support from our team on our range of financial products, and the benefits of each. Tailored customer service via phone, email and web, so we can support you in the way that suits you best and a dedicated, sensitive case team, should you need extra help managing your agreement.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

5 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(4642)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2212

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Mercedes at Brooklands were a pleasure…

Mercedes at Brooklands were a pleasure to deal with, start to finish. Great deal offered and totally professional. A special mention for Joe Lopez - an absolute delight to deal with.

3 września 2026
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Odpowiedź od Mercedes-Benz Financial Services UK

Dear John,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Joe Lopez and the team at Mercedes-Benz of Brooklands.

Kind regards,

Mercedes-Benz Finance

Oceniono na 5 z 5

Hannah made the sales process extremely…

Hannah made the sales process extremely smooth and was fantastic from start to finish highly recommend dealing with the staff at Mercedes Chichester along with reception and other staff. Always a pleasure visiting the premise everyone is very friendly. 10/10 as always. Got a new car good value and drove away very happy! Thank you. Sean

3 września 2026
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Odpowiedź od Mercedes-Benz Financial Services UK

Dear Sean,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Hannah and the team at Mercedes-Benz of Chichester.

Kind regards,

Mercedes-Benz Finance

Oceniono na 5 z 5

Excellent customer service

Excellent customer service, staff very friendly especially Kerrie. From start to finish she gave top quality service. Kerry was very attentive and catered to my needs.

2 września 2026
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Odpowiedź od Mercedes-Benz Financial Services UK

Dear Cerise,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Kerry and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Oceniono na 5 z 5

⭐⭐⭐⭐⭐ Fantastic Service – Thank You

I recently purchased my new Mercedes GLC and I couldn’t be happier with the experience.

A huge thank you to Nigel, who was absolutely fantastic from start to finish. He was professional, friendly, patient and extremely helpful throughout the whole process. Nothing felt rushed or pressured, and he made sure everything was explained clearly and that the purchase and part exchange of my previous Mercedes went smoothly.

Nigel kept me updated throughout and made collecting my beautiful new GLC a really special experience. It’s customer service like this that makes you want to stay with Mercedes.

I absolutely love my new car and would happily recommend Nigel to anyone looking to purchase a Mercedes.

Thank you again, Nigel, for looking after me so well! ⭐⭐⭐⭐⭐

3 września 2026
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Odpowiedź od Mercedes-Benz Financial Services UK

Dear Sonia,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Nigel and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Oceniono na 3 z 5

Too many forms

3 września 2026
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Odpowiedź od Mercedes-Benz Financial Services UK

Dear John,

Thanks for taking the time to share your feedback. We’re sorry to hear that your experience with Mercedes-Benz Finance hasn't met your expectations.

Your comments are important to us and have been logged for review. Whilst we understand you'd prefer not to discuss this further right now, we're here to help if you change your mind. You can call us on 0370 847 0700. We're open Monday - Friday 9am - 5pm, excluding bank holidays. Alternative contact details can be found at www.mercedes-benz.co.uk/contactfinance.

We appreciate you taking the time to leave a review, as it helps us improve the service we provide to all our customers.

Kind regards,

Mercedes-Benz Finance

Oceniono na 4 z 5

Just had a brand new Mercedes CLE…

Just had a brand new Mercedes CLE cabriolet from Mercedes Chesterfield.
They warned me that the made to order process can be frustrating as communication from the factory can be patchy at best. And it was true!!!!
The branch were very good and as the delivery of the car ended up being the beginning of August they held the car until September so I could have the new registration.
I did get the exact car that I wanted with the interior and roof colour I wanted which made it a special car.
There was also a deal on free servicing, so by the time we’d done I got exactly the car I wanted brand new at a very competitive price with free servicing at a price that was very close to the price second hand ones are fetching. Worth the wait!
I dealt with Sophie Ross who was exceptionally efficient and friendly, as was Julia the business manager.

2 września 2026
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Odpowiedź od Mercedes-Benz Financial Services UK

Dear Jerry,

Thanks for taking the time to share your feedback. We're sorry to hear that your experience with Mercedes-Benz Finance hasn't met your expectations.

Your comments are important to us and have been logged. If you need any further assistance, you can call us on 0370 847 0700. We're open Monday - Friday 9am - 5pm, excluding bank holidays. Alternative contact details can be found at www.mercedes-benz.co.uk/contactfinance

Kind regards,

Mercedes-Benz Finance

Oceniono na 5 z 5

Charles is a fantastic salesman and…

Charles is a fantastic salesman and Megan/Ryan are very helpful regarding finance. We had a perfect experience buying our new car.

2 września 2026
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Odpowiedź od Mercedes-Benz Financial Services UK

Dear Tara,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Charles, Megan, Ryan and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Oceniono na 5 z 5

Mercedes-Benz West London....

I had a great experience at Mercedes-Benz West London and wanted to give a special thank you to Raj and Fisnik for all their help.

They were both friendly, professional and genuinely helpful from start to finish. They took the time to help me choose the right car and made the whole experience easy and enjoyable, without ever making me feel rushed or pressured.

They were also extremely helpful with all the paperwork and explained everything clearly, which made the entire process smooth and stress-free. The level of customer service I received was excellent.

A big thank you to Raj and Fisnik for going above and beyond and making the experience of getting my new car such a positive one. I really appreciate all your help and would definitely recommend you both to anyone visiting Mercedes-Benz West London.

Excellent service and a very happy customer!

2 września 2026
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Odpowiedź od Mercedes-Benz Financial Services UK

Dear Dorina,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Raj, Fisnik and the team at Mercedes-Benz of West London.

Kind regards,

Mercedes-Benz Finance

Oceniono na 5 z 5

Memorable experience have dealt with the same salesman…

We have dealt with the same salesman for a number of years and cannot fault him.

2 września 2026
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Odpowiedź od Mercedes-Benz Financial Services UK

Dear Stephen,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Oceniono na 5 z 5

Easy and pleasant experience

Easy and pleasant experience

2 września 2026
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Odpowiedź od Mercedes-Benz Financial Services UK

Dear DS,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Oceniono na 5 z 5

Really positive experience

Really positive experience.
Jeremy and James were both very helpful. I had their full attention and information about my new car was given clearly.
The show room looked clean, bright and tidy.
The handover was in a more private area which was more relaxing.
The cover and ribbon are a sweet touch.

1 września 2026
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Odpowiedź od Mercedes-Benz Financial Services UK

Dear Josie,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Jeremy, James and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Oceniono na 5 z 5

Extremely helpful and friendly service…

Extremely helpful and friendly service from start to finish.
Would highly recommend Robbie at Mercedes Benz Glasgow.

2 września 2026
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Odpowiedź od Mercedes-Benz Financial Services UK

Dear Kirsty,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Robbie and the team at Mercedes-Benz of Glasgow.

Kind regards,

Mercedes-Benz Finance

Oceniono na 5 z 5

I would like to take a moment to share…

I would like to take a moment to share my appreciation for the outstanding service I received at Mercedes-Benz of Colindale.

From the moment I walked into the showroom, I was made to feel genuinely welcomed and valued. Niaz, the salesperson who assisted me, provided an exceptional level of customer service. He was professional, knowledgeable, patient and incredibly attentive throughout the entire experience. He took the time to understand what I was looking for and made the whole process feel relaxed, straightforward and enjoyable, rather than simply feeling like a sales experience.

I would also like to personally thank the manager for being so warm, welcoming and approachable. His professionalism and genuine hospitality really stood out and made a lasting impression.

It is refreshing to experience such a high level of service, where the team genuinely cares about the customer and goes the extra mile to make you feel valued.

A special thank you to Niaz and the management team at Mercedes-Benz of Colindale. You have set a fantastic example of what exceptional customer service should look like. I would have no hesitation in recommending the dealership to friends, family and anyone looking for a truly first-class Mercedes-Benz experience.

Thank you once again for making my visit such a memorable one.

2 września 2026
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Odpowiedź od Mercedes-Benz Financial Services UK

Dear Shahjahan,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Niaz and the team at Mercedes-Benz of Colindale.

Kind regards,

Mercedes-Benz Finance

Oceniono na 5 z 5

Very easy to assess

Very easy to assess, consider and decide on the most appropriate approach for my needs and life stage. Supported by the local dealer and team throughout the process.

2 września 2026
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Odpowiedź od Mercedes-Benz Financial Services UK

Dear Malcolm,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Oceniono na 5 z 5

Very easy process when applying and…

Very easy process when applying and received the decision quickly too.

2 września 2026
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Odpowiedź od Mercedes-Benz Financial Services UK

Dear Will,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Oceniono na 5 z 5

Great Experience with Chee at Mercedes Benz

Chee was brilliant from start to finish, he was friendly, helpful and really easy to deal with, and he worked hard to get the deal where I wanted it to be without ever making the process feel pressured.

He made the whole experience straightforward and enjoyable, kept me updated throughout and was happy to answer any questions I had. I'm really pleased with the car and the service I received.

Thanks again Chee, I’d definitely be happy to deal with you again in the future.

2 września 2026
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Odpowiedź od Mercedes-Benz Financial Services UK

Dear Patrick,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Chee and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Oceniono na 5 z 5

Welcoming car showroom

Sales agent was extremely help full, we explained what we were looking for and he found it for us.
He greatly helped with the online forms need and collection of the car was very smooth.
Fully recommend Tonbridge Mercedes, they always very help full.

2 września 2026
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Odpowiedź od Mercedes-Benz Financial Services UK

Dear Customer,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz of Tonbridge.

Kind regards,

Mercedes-Benz Finance

Oceniono na 5 z 5

i was treated with a professional…

i was treated with a professional friendly experience in choosing the right car and finance agreement for me and my needs, the car is fantastic and i am delighted with everything the staff and sales manager could not do enough for me

2 września 2026
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Odpowiedź od Mercedes-Benz Financial Services UK

Dear James,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Oceniono na 1 z 5

The car is beautiful but the app doesn’t work

The car is beautiful and great to drive, but the app doesn’t work at all and Tonbridge Mercedes have done nothing to resolve the issue and it has been like this for 3 weeks, which means none of the digital extras work. Really poor!

18 sierpnia 2026
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Odpowiedź od Mercedes-Benz Financial Services UK

Dear Customer,

Thanks for taking the time to share your feedback. We’re sorry to hear that your experience with Mercedes-Benz Finance hasn't met your expectations.

Your comments are important to us and have been logged for review, along with your request to discuss this further. We’ll be in contact through the details that you provided.

Kind regards,

Mercedes-Benz Finance

Oceniono na 5 z 5

Good and competitive

Good and competitive pricing, as compared to the Banking sector. Obviously, it improves the chances of the dealership having a sale. Explanation and terms were clear and there was no push to use their finance option by the sales agent.

1 września 2026
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Odpowiedź od Mercedes-Benz Financial Services UK

Dear Chirag,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

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