Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Been using Mentalyc for over 2 years. It has saved so much of my time. I would do my notes at the end of my day and they usually generated almost instantenously. The notes are very detailed, which... Zobacz więcej

Oceniono na 5 z 5

As a therapist one of the most time consuming parts was documentation. Mentalyc has helped me so much by taking that burden. It's simple to use and accurate. I've never had a client decline it's use.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This beautiful product saves me hours of work every single day. The notes are crafted perfectly, and easy to edit or modify as I see fit. Customer support is very timely in answering (all of) my man... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Lots of glitches in the technology. The AI makes things up that are not said in the session, and the notes rarely reflect what actually did happen. Don't know why that is, since it does record a tran... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Leczenie schorzeń na tle psychicznym
  2. Transkrypcje medyczne

Napisane przez firmę

Mentalyc is the first AI-scribe for psychotherapists, which extracts therapy notes directly from the audio recording of a therapy session, saving up to 30% of therapists' working time. We plan on further expanding into therapy analytics, helping therapists make better decisions. We comply with data privacy regulations and can be used either as a stand-alone web app or integrated with other therapy platforms and tools.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

71 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(71)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 8

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

It’s been a game changer

It’s been so helpful to have a quick way to get so much information about my sessions and to have notes written for me (admittedly a challenging part to keep up with on my own). It’s thorough and accurate and I highly recommend. Once in a while a bit glitchy but pales in comparison to the overall help this website provides.

30 kwietnia 2025
Opinia niezależna
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Odpowiedź od Mentalyc

Really appreciate this, Allia. We know keeping up with notes can be exhausting, so hearing that Mentalyc is making that easier means a lot. And thank you as well for the honest note about occasional glitches - we’re continuously improving reliability.

Oceniono na 5 z 5

Life-Saver for Busy Therapists

Mentallyc has been an absolute game-changer for my practice. As a therapist, documentation used to be one of the most draining parts of my workday. Since using Mentallyc, I've been able to reclaim hours of time each week without sacrificing quality or compliance. The AI-generated notes are accurate, customizable, and HIPAA-compliant—which gives me peace of mind. I also love how easy it is to integrate into my routine. Now I spend more time focused on clients and less time drowning in paperwork. Highly recommend for any mental health professional looking to lighten their load without cutting corners.

30 kwietnia 2025
Opinia niezależna
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Odpowiedź od Mentalyc

Thank you, Nichole -- helping therapists reclaim time without sacrificing quality is exactly what we aim for. Really appreciate your thoughtful feedback.

Oceniono na 5 z 5

Only positives!

Mentalyc has allowed me so much more room to engage in active listening and reflection. The amount of data lost in sessions simply due to human error or limitations can at times be a hindrance to clinical work, but mentalyc allows me to focus intently and be present with my client while having full confidence that I’ll have my client’s exact words locked away safely. It has fine tuned and sharpened my skills as a clinician, specifically with the new AI analysis feature that gives constructive feedback and tips. It has cut my admin time drastically, which allows me more time to engage in continuing education and even take on a couple extra clients without added stress.

30 kwietnia 2025
Opinia niezależna
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Odpowiedź od Mentalyc

This is incredibly meaningful feedback, Grace. We’re especially glad the analysis features are helping support both your clinical work and your ability to stay present with clients.

Oceniono na 5 z 5

This has really changed the therapy…

This has really changed the therapy private practice game. Great service.

30 kwietnia 2025
Opinia niezależna
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Odpowiedź od Mentalyc

Love hearing this 😄 Thanks for the kind words, Hannah — we’re glad Mentalyc has been such a positive addition to your practice.

Oceniono na 4 z 5

Responsive to customer feedback

The only thing that prevents this from being a 5-star review is that AI is an emerging technology, and the capabilities and quality nuances are continually evolving. However, not only am impressed with what the software is able to do (which really makes a difference in my workload/efficiency), but I am most appreciative for how much they seem to take customer feedback on board. They seem to always be interested in feedback, and I have seen them make concrete changes based on the feedback they are getting. As a result, the product/service is already better than it was when I began using it a year ago.

30 kwietnia 2025
Opinia niezależna
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Odpowiedź od Mentalyc

Thank you, Rick! this is incredibly thoughtful feedback. AI tools are definitely evolving quickly, and we’re committed to improving alongside the clinicians who use Mentalyc every day. We truly appreciate you recognizing the work the team puts into listening and iterating.

Oceniono na 5 z 5

Mentalyc makes my life so much easier

I’ve been using Mentalyc for a while now, and it’s honestly been a huge help. It cuts down my note-taking time by a lot, and the summaries are super accurate. The team is also really friendly and quick to help if anything comes up. Can’t imagine going back to doing notes the old way!

28 lutego 2025
Opinia niezależna
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Odpowiedź od Mentalyc

Thank you, Janet -- hearing “can’t imagine going back” is one of the best compliments we can receive. Glad the summaries and support experience have been helpful for you.

Oceniono na 2 z 5

Basic, Mid Technology not worth the money

Lots of glitches in the technology. The AI makes things up that are not said in the session, and the notes rarely reflect what actually did happen. Don't know why that is, since it does record a transcript, though the transcript is rarely accurate, blending therapists words together with client. Customer service is polite but unreliable. The technology often fails, deleting notes, not recording some, and sometimes merging two client's under one and changing the name of one. This app is overpriced yet one of the only ones low enough cost to spring for it. Be advised: for $350 you're getting VERY basic, mid technology. If you want all the bells and whistles most therapists need, you're going to pay double that. And this company is far from worth that kind of money.

17 lutego 2025
Opinia niezależna
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Odpowiedź od Mentalyc

Hi,

We’re sorry to hear this was your experience. Accurate transcription and reliable note generation are extremely important, and we understand how frustrating issues like missing recordings or client mix-ups can be.

While AI-generated notes should always be reviewed by clinicians, the types of issues you described are not the experience we aim to provide. We’ve continued improving transcription accuracy, session handling, and platform reliability, and your feedback helps highlight where more work is needed.

We do appreciate your note about our support team being polite, even if we fell short on consistency. If you’re open to it, we’d like the opportunity to review your account and investigate these concerns further at support@mentalyc.com

— The Mentalyc Team

Oceniono na 1 z 5

False Advertising & Deception

I loved this program during my free trial, but it was completely false advertising once I signed up. I signed up for mini notes and it only allows intakes and you can only use it once per client. I then went up a level because it stated that SOAP notes were included. THEY WERE NOT!!! I only work a few clients per week and so paying $100 per month is not cost effective for me.

I cancelled my subscription. It was supposed to end on March 6th. I recorded my last intake with it March 5th. at the end of the recording they cancelled my subscription. This was a day early!!! They stated that I could pay for a subscription again to recover the note.

It is a complete turn off that they only care about money and will even use dirty tactics to take your money from you.

Don't use this! Just for the principle of it!!

6 marca 2025
Opinia niezależna
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Odpowiedź od Mentalyc

Hi,
We’re sorry to hear about your experience and appreciate you taking the time to share this feedback. We understand how frustrating subscription and recording-access issues can feel, especially when expectations around plan features are unclear.

We want to clarify that Mentalyc’s features and recording limits vary by subscription tier, and recordings become inaccessible once a subscription fully ends. That said, we never want users to feel misled or unsupported.

Your feedback around pricing transparency and feature communication is valuable, and we’re continuing to improve both onboarding and plan clarity. If you’re open to it, please reach out to support@mentalyc.com so we can review your case directly.

— The Mentalyc Team

Oceniono na 5 z 5

Hands down the best

Hands down, a game changer for therapists like me, but I had to find out the hard way after breaking my wrist and having no recourse.

31 października 2024
Opinia niezależna
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Odpowiedź od Mentalyc

Thank you, David -- and we hope your wrist is recovering well. Really glad Mentalyc could help support your workflow during such a challenging time.

Oceniono na 5 z 5

Excellent Notes

The quality of the notes that are generated from my notes dictated, cut and paste, or recorded from the client session are ALL exemplary. This is CLAW BACK protection that not only helps me provide more comprehensive records, it protects and preserves my time so that I can concentrate on the work with my clients. The format of SOAP or DAP are available for basic membership at 100 notes per month. When I had an issue, I was able to meet with a support person in a timely manner who was communicative, helpful, and was able to help me address my challenge, clearly outlining our next steps. I HIGHLY recommend this service to any psychologist! I'm working on getting my team to utilize this groundbreaking tool.

24 października 2024
Opinia niezależna
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Odpowiedź od Mentalyc

We truly appreciate this detailed review. It’s great to hear the different note workflows, support experience, and documentation quality have all been valuable for your practice. Excited to hear you’re looking at expanding usage across your team as well.

Oceniono na 5 z 5

Best therapy note I've seen

Best notes for therapy I've seen in all the AI note taking tools I've reviewed.
It even does Group notes !

9 października 2024
Opinia niezależna
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Odpowiedź od Mentalyc

Thank you! Group notes are definitely a favorite feature for many clinicians 😄 Really appreciate the support and kind words.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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