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memorygram.com Recenzje 116

Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My mother’s book turned out to be way more special than we could have imagined! We highly recommend MemoryGram to anyone who wants to preserve and pass on precious memories!

Oceniono na 4 z 5

We had great customer service trying to finish our book. We got several extensions to edit stories and put in our pictures. Quick email responses helped us continue the process when we had some edi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had some trouble initially trying to sign into my Memory Book. This was due to my total user error and it had nothing to do with the application. I reached out to Customer Service via a phone call a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was so excited to get the opportunity to create my very own book filled with my favorite memories. I received this gift from our daughters. I honored my husband, daughters, grandchildren, parents, s... Zobacz więcej

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Informacje dotyczące firmy

  1. Producent oprogramowania
  2. Wydawnictwo
  3. Grawer

Napisane przez firmę

Preserving family stories through keepsake books, QR Medallions, and professional biography services ❤️ BBB Accredited & Backed by Howie Mandel 🇺🇸 Based in Austin, TX


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

116 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

A Heartfelt Memorial

Creating a memorial with Memorygram's medallion was a heartfelt experience. The medallion is not only beautiful but also serves as a gateway to a personal memorial page, allowing us to share our love and memories with family and friends. It's a wonderful way to honor a loved one.

6 marca 2024
Opinia niezależna
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Odpowiedź od memorygram.com

Thank you so much for your kind words. We’re truly touched to know that the medallion and memorial page helped you create such a meaningful tribute. It’s our mission to offer a lasting and heartfelt way to honor loved ones, and we’re grateful to be part of your remembrance.

Warm regards,
The Memorygram Team

Oceniono na 5 z 5

Beyond Expectations

Their medallions went beyond my expectations. The craftsmanship is superb, and the concept of a digital memorial page is a beautiful way to honor a loved one's legacy. It's a meaningful alternative to traditional memorials that I highly recommend.

29 lutego 2024
Opinia niezależna
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Odpowiedź od memorygram.com

Thank you so much for sharing your experience. We’re thrilled to hear the medallion exceeded your expectations and that the digital memorial page provided a meaningful way to honor your loved one’s legacy. Your recommendation truly means a lot to us.

Warm regards,
The Memorygram Team

Oceniono na 3 z 5

Grandmother passed away.

Update: Staff has issued me a refund and offered to switch the current membership to a new family member. They were very communicative and wanted to make things right.

Grandmother passed about 1 month into the purchase - we hadn't been able to answer a single question, let alone print any physical copy.

I asked for a refund, if they needed evidence, or anything, and they refused.

I would have figured a company in this "area" would be better suited to dealing with these situations.

Edit: to their response below - I have responded to their emails. They told me it is within their policy to issue a refund in this situation. Yet, they have not issued a refund to me. They want me to change or delete my review - I said, I would consider that if they issued the refund to me.

27 lutego 2024
Opinia niezależna
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Odpowiedź od memorygram.com

we are so very sorry about that Jake and that was an error on our side. Please respond to our latest emails with the information we requested and we are happy to provide you with a full refund with a full refund.

Oceniono na 5 z 5

One of the coolest things I have come…

One of the coolest things I have come across. I signed up with my mother, and it’s been such a great experience going through everything. The whole process has been very easy, and I couldn’t recommend more!

25 grudnia 2023
Opinia niezależna
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Odpowiedź od memorygram.com

Thank you so much for the kind words! We’re thrilled to hear that you and your mother had such a great experience together—it’s exactly the kind of meaningful connection we hope to inspire. We truly appreciate your recommendation!

Warm regards,
The Memorygram Team

Oceniono na 4 z 5

Quick Refund and Apology

I tried to order the service. It is the only one I found that is located in the US,and I liked their offerings. But I had trouble with the final step. I emailed and got an answer, but still couldn't get it to work.

I emailed them later outlining the problem and asked for a refund.
I promptly received an apology and refund. I was so impressed with their quick action.
I will definitely use this company again.

21 lutego 2024
Opinia niezależna
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Odpowiedź od memorygram.com

Thank you so much for your thoughtful review! While we’re sorry to hear things didn’t work out this time, we’re really glad we could make the refund process smooth for you. We appreciate your kind words and look forward to having the chance to work with you again in the future.

Warm regards,
The Memorygram Team

Oceniono na 1 z 5

Great idea - improvements desperately needed

Update after printing the book (October 2025):
I’ve decided to change my review to 1 star, in the hope that it helps others considering this product. I still think the concept behind Memorygeam is truly wonderful — the idea of capturing family stories and memories in a printed book is so meaningful. However, the current user experience makes it very difficult to achieve the high-quality result I was hoping for.

The website, though undergoing some updates, remains slow and not very intuitive to use. The process of creating and printing the book is unfortunately frustrating and leaves a lot to be desired. If you’re very comfortable with technology and willing to spend quite a bit of time checking and adjusting every detail, you might still be able to get a nice finished product. But for most users, the experience will likely be challenging and time-consuming.

About my book:
I do acknowledge that I missed some mistakes during my initial editing and ordering process using the provided PDF preview. That said, I also expected that overlooking a few small details wouldn’t result in such significant layout problems or poor print outcomes, especially since the editing tools are fairly limited. I think it’s a poor user experience that issues like overlapping text, cut-off captions, or photos running off the page are even possible. It would be a big improvement if the system simply prevented those types of errors automatically, rather than placing the full responsibility on customers to detect and correct them.

Initial review:
The idea of Memorygeam is truly amazing. I love receiving written stories from my parents. However, the user experience of this product is not great. I have provided my feedback to the company and they have been very responsive and explained that there are many great improvements being worked on. I'm really looking forward to benefiting from these improvements as I think this will improve the value for money spent. I also appreciated the prompt response and dedication to improvement. I am changing my review from 1 star to 3 and hope to increase it in the near future.

20 lutego 2024
Opinia niezależna
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Odpowiedź od memorygram.com

Hi Sally,
Could you email us at hello@memorygram.com with more information? Unfortunately we do not have a record of your purchase with us. Happy to help in any way we can!

Oceniono na 4 z 5

My wife and I each received a Memory…

My wife and I each received a Memory Gram from our grandchildren this past Christmas. It has been a wonderful experience to recall significant times in our lives to share with the family. I may be writing too much as I understand there is a limit of 450 pages. I am not sure how to judge how many questions I can answer. The option of adding four photos per story is also a great idea. The questions do not have to be mine. If I prefer a different question or story, I am free to be creative. I can’t wait to see my copy next Christmas!

7 lutego 2024
Opinia niezależna
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Odpowiedź od memorygram.com

Thank you so much for sharing your experience! We’re thrilled to hear how meaningful your Memorygram journey has been—what a special way to reflect and preserve your story for your family. And you’re absolutely right—while we do have a page limit for print, there’s plenty of flexibility to be creative with your answers and photo selections. We can’t wait for you to see your finished book next Christmas!

Warm regards,
The Memorygram Team

Oceniono na 4 z 5

All in all it turned out AWESOME!

The book looks great however there are several blank pages throughout the book , not sure why but not a big deal!
Deducting a star only because it was a little frustrating to have to go back to the home page to edit each individual page and make changes (when final editing took place) …. each time I left, I lost all of the edits I made on the outer cover of the book and I would have to redo the title of the book, the picture, etc. each time I had to edit mistakes which was probably 15-20 times 😞…. it also would’ve been nice to actually flip the pages and see how the pages would look in the book. I would’ve done things a little differently if I could’ve seen how it would look in the printed book but it doesn’t allow you to do that on the website.

17 stycznia 2024
Opinia niezależna
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Odpowiedź od memorygram.com

Thank you so much for your thoughtful feedback—we’re so glad to hear the final book turned out awesome! We’re also genuinely sorry for the editing frustrations you ran into during the process. Your suggestions about the editing experience and preview features are incredibly valuable, and we’ve passed them along to our tech team for future improvements. We’re always working to make the platform more intuitive, and feedback like yours really helps guide those updates.

Warm regards,
The Memorygram Team

Oceniono na 4 z 5

No Pressure from Memorygram!

Memorygram has allowed me and my 89.5 year young dad to write his memoir at his pace! My dad is enjoying writing his book (something he's always wanted to do) with his oldest daughter and son. We have had a few setbacks with illness, losses, and Covid as some others have too. I like that there has been no pressure to finish our book by a certain time!!! My dad has needed more time. He has Dementia now and some days he just isn't ready to think about the past. I really like that there is NO pressure to finish by a certain date. Dad and I will complete his book in 2024 before his 90th birthday!

2 stycznia 2024
Opinia niezależna
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Odpowiedź od memorygram.com

Thank you so much for sharing this heartfelt review. We’re truly honored to be part of your father’s storytelling journey. Our goal has always been to provide a space that meets families where they are—without pressure or deadlines—so that memories can be captured in a way that feels meaningful and supportive. We’re so touched to hear how you’re creating this memoir together, and we’re cheering you on as you continue writing and preserving your dad’s legacy.

Warm regards,
The Memorygram Team

Oceniono na 5 z 5

Anyone can write a memoir!

Life has gotten in the way of moving this along as I had hoped, but I'm not going to give up. I have written and published two memoirs of my own. One covers my first 16 years; the second covers the 1960s, 1970s, and 1980s; and I'm currently working on my third and last, which will cover from age 50 to the present (I am now 80). I know how much effort and work goes into writing one's own memoir. It is extremely rewarding, but more work than most people will commit to. So, when I discovered Memorygram as an option, I thought of it as a way for a dear friend of mine to provide his life story without all the work of doing it by himself. So, I signed up for myself to check it out. When I found it to be an excellent way for the average person to create his/her memoir, I signed up my dear friend. We are doing our books separately, of course, but we talk to each other about each aspect. We are having a great time. The holidays have slowed us down, but we are committed to completing our Memorygram books in 2024.

22 grudnia 2023
Opinia niezależna
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Odpowiedź od memorygram.com

Thank you so much for your heartfelt and inspiring review! We’re honored to be part of your and your friend’s storytelling journey. It’s wonderful to hear how you’re using Memorygram to make memoir writing more accessible and collaborative—and that you’re enjoying the process together. We’re cheering you on as you continue creating your books in 2024!

Warm regards,
The Memorygram Team

Oceniono na 5 z 5

Today I received the 4 copies of my book and its great !

Today I received the 4 copies of the book that I created with the very helpful questions. I did push it a bit by having a question sent every day, the option for one a week seemed a bit slow for me, in hindsight I now suggest that would be a better choice. I can also say the support received was excellent, especially with the tracking of the books so close to Christmas, the good news, they arrived on the 22nd ! I am more than happy to recommend this experience to other users. 10/10

22 grudnia 2023
Opinia niezależna
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Odpowiedź od memorygram.com

Thank you so much for your thoughtful review and kind words! We’re thrilled to hear your books arrived in time for Christmas and that you enjoyed the experience. It’s great that the daily question pace worked for you—even if a bit fast—and we truly appreciate your feedback. We’re so glad our support team could assist, and we’re honored to have played a part in preserving your story.

Warm regards,
The Memorygram Team

Oceniono na 5 z 5

My husband and I started writing our…

My husband and I started writing our book in January of 2023. We wrote our stories to give to our children and grandchildren as a Christmas gift. Memorygram had questions you could pick from or you could write your own questions. It was a great experience working with Memorygram. They helped me with any questions or concerns I had. We just received our books and I could not be happier with how they turned out.

14 grudnia 2023
Opinia niezależna
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Odpowiedź od memorygram.com

Thank you so much for sharing your experience with us! We’re honored to have played a part in creating such a meaningful gift for your children and grandchildren. It’s wonderful to hear that the flexibility of our question prompts and the support you received made the process enjoyable. We’re thrilled that you’re happy with the final books—they’re truly a keepsake to treasure.

Warm regards,
The Memorygram Team

Oceniono na 5 z 5

A wonderful way to share your life journey

I truly enjoyed myMemorygram experience. The ability to choose from suggested questions made writing my story a trip down memory lane. I recalled many experiences that had been long forgotten. I sincerely recommend writing your own story and creating your Memorygram book for your own enjoyment as well as for future generations.

31 stycznia 2023
Opinia niezależna
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Odpowiedź od memorygram.com

Thank you so much for sharing your experience—we’re truly honored to be part of your journey down memory lane. It means the world to us to hear that Memorygram helped you reconnect with forgotten moments and create something meaningful for yourself and future generations. That’s exactly why we built this platform.

We’re so glad you enjoyed the process, and we sincerely appreciate your recommendation.

Warm regards,
The Memorygram Team

Oceniono na 5 z 5

I received a memorygram subscription as…

I received a memorygram subscription as a gift for my birthday a few months ago and can't say enough about them. Just the absolute best customer service I have ever received anywhere. Paul and the team are so friendly and responsive. They had helped me multiple times and helped review my stories when I asked them to do so. Highly recommend!

28 grudnia 2021
Opinia niezależna
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Odpowiedź od memorygram.com

What a wonderful birthday gift and what kind words! Paul and the whole team will be so touched to read this. We truly love what we do, and hearing that it comes through in every interaction means everything to us. Thank you so much for the recommendation, and enjoy every moment of writing your stories!

With Gratitude, The Memorygram Team

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