We purchased some custom design scrub caps using our company branding and we are very impressed with the service provided by Medicus. From initial consult to design and production, the team could not... Zobacz więcej
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Having thick long hair to the waist and working in Obs and Gynae is difficult if you don’t have a perfect scrub hat. I have been struggling with the scrub hats everyday as my hair won’t fit in properl... Zobacz więcej
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Scrub caps arrived on time and pleased with quality. However the hats were so tiny that they barely touched the top of my ears . Forget tucking chin length hair inside. Pretty disappointed . Donated h... Zobacz więcej
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Lovely surgical cap I recently purchased for protection of my very long and thick hair when seeing patients! Size was appropriate and quality of fabric high. Loved the design. I feel like a very styli... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Medicus Scrub Caps is a family owned company setup to help benefit many parts of the theatre settings. Comfortable fit of theatre scrub caps for professionals in surgery, ventinary or dental practices. Personalisation of names for better team and patient communication with staff having less chance of being misidentified for their role. Reduced environmental impact as the life of the caps easily covers disposable caps life many many times over. Cost effective for not only the extra benefits if you get personalised names and roles but even just a plain cap can save in the long run compared the daily disposable ones. Hypoallergenic with our cotton fabric so no risk of skin reactions from wearing all day. We make all our scrub caps in the UK to order and so customisation and fit are always top of mind. We offer the most sizes of caps by default and we can even do custom patterns for turbans and hijabs. We also scale from doing one off orders to whole hospitals and teams with our decentralised manufacturing to be able to meet demand while not sacrificing quality. We never outsource outside the UK for the manufacturing and to be able to deliver the most reliable service we run as much of all of our operations from within the UK to limit supply chain issues. We do sometime purchase fabric from outside the UK with special prints but with limited runs so your scrub cap stays as unique as you are. If you need anything just reach out on email. support@medicuscaps.com
Dane kontaktowe
Unit 8a8b, Troutbeck Road, S79QA, Sheffield, Zjednoczone Królestwo
- support@medicuscaps.com
- medicuscaps.com
4,4
Doskonała
51 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent theatre caps
Excellent theatre caps. Comfortable, easy to wash and care for. Sensibly priced! Love them!
28 marca 2026
Opinia niezależna
TRULY CUSTOM!
Custom made scrubs are not normally truly custom made. With Medicus, you get to fully customize it. They are devoted in that department!
26 grudnia 2025
Opinia niezależna
Odpowiedź od Medicus Caps
Thank you so much for your support :)
The cap is alright but they need to be…
The cap is alright but they need to be more organised,after I paid with few weeks received an Email asking to pay more money as the custom design requires more money that I already paid which is reflect lack of professionalism.
20 czerwca 2025
Quality
Great company to deal with and an excellent product with fast delivery.
26 lutego 2025
Opinia niezależna
Great!
I bought this as a present for my friend, we’re just about to graduate as vets. She loved it and got lots of compliments when she wore it on a recent placement!
1 lutego 2025
Opinia niezależna
Odpowiedź od Medicus Caps
Thanks so much for taking the time to share your feedback and always feel free to tag us on pictures, we love to see them in action
Good quality scrub hats with nice…
Good quality scrub hats with nice designs and the company are friendly and informative.
26 lutego 2025
Opinia niezależna
Odpowiedź od Medicus Caps
Thank you so much for sharing and we are slightly different in our approach so appreciate you taking the time to share :)
Great customer service and quality
Great customer service - Romi was very helpful with our design and our requirements, and very responsive when we were working to a very quick turnaround. Very happy with the quality
5 lutego 2025
Opinia niezależna
Odpowiedź od Medicus Caps
Thanks so much for sharing and we love when we get to bring someone's vision of a fabric to life!
Great scrub caps!
Great scrub caps from small family business, would thoroughly recommend. Thanks!
10 lutego 2025
Opinia niezależna
Odpowiedź od Medicus Caps
Thank you so much for sharing and allowing us to share our passion :) any action shots please do pet us know or tag us
The cap is great
The cap is great! Been getting compliments at work and asked where to buy them, so I gave them the details. They were impressed that it glows in the dark too - hopefully more similar designs coming in the future? Haha.
24 lutego 2025
Opinia niezależna
Odpowiedź od Medicus Caps
Thanks so much for sharing and if there is anything we could have done to make it a 5 stars, we are working more themes to be released monthly!
Odpowiedź od Medicus Caps
Thanks so much and we hope you have many happy years with your caps :)
Lovely designs but unhelpful customer service
Lovely designs and lots of sizes and options to choose from. However, one of the caps I ordered is pretty much useless because I chose to have it embroidered and thought it would be a good idea to let Medicus choose the colour of the stitching. This is something they offer on their website. The colour that was picked didn't really match the colour of the cap. But what was more annoying was that the colour was so dark that the embroidered text is very difficult to read. The customer support was hugely unhelpful and basically blamed me for not choosing the colours I wanted. I thought since Medicus knows the prints and offers to pick the colour of the stitching they would pick something that works.
All I was offered was a discount code to reorder and a shirty reply.
Won't order from them again
4 grudnia 2024
Odpowiedź od Medicus Caps
Dear Christina,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you are disappointed with your recent experience.
As we explained in our email communication, customers are given the choice to either select their own embroidery colour or allow us to choose on their behalf. In this instance, you opted for us to make the selection. We carefully consider each design and choose embroidery colours we believe will complement the cap’s design. However, printed caps—especially those with intricate patterns—can make it challenging for embroidery to stand out clearly, regardless of the colour selected.
Our intention is never to cause disappointment, and we always advise customers to select their own embroidery colours to ensure the final product meets their expectations. We understand that this outcome was not what you had hoped for, and we sincerely regret that you feel let down.
Although we felt we followed the process as outlined, we still offered you a discount to reorder in the hopes of finding a solution. Please know this offer remains available should you wish to give us another opportunity.
We truly value all of our customers and strive to provide the best experience possible. If you would like to discuss this further, we are always here to listen and help in any way we can.
Thank you again for your feedback.
Kind regards,
Poor size guide
The size guidance they give is very poor. Bought three. The cap wouldn't fit my children. No refunds, no exchanges.
25 czerwca 2024
Opinia niezależna
Odpowiedź od Medicus Caps
Dear Jethro
Thank you for your review and feedback. We take all feedback seriously. The style ordered was a captain style which as explained on our site is a very snug fit which does not cover the ears and is regularly used for loop wearers. This would have been advise if we would have been contacted prior to ordering or you would have seen when receiving your sample box. explained over email all our items are made to order, with limited run prints. Therefore none of our printed and/or personalised hats are refundable/exchangeable. We encourage customers to reach out before purchasing. We offer size/style sample boxes, which is the best way to accurately decide what works for you.
Our sample boxes are refundable once returned.
We did offer you a 20% discount to be able to order the correct style /size.
We are sorry you are disappointed and we are happy to still offer the discount if you change your mind.
Have a great day,
The customer service is fantastic
The customer service is fantastic.
The caps are great quality, and the shipping was very reasonable in terms of cost and lead time.
We will definitely order more.
23 maja 2024
Excellent service on custom design scrub caps
We purchased some custom design scrub caps using our company branding and we are very impressed with the service provided by Medicus. From initial consult to design and production, the team could not do more to help us with this project. I would fully recommend this company to anybody looking for high quality scrub caps.
14 sierpnia 2023
Great quality and lovely designs!
29 maja 2023
Best Custom Scrub Caps (UK)
I have been shopping through multiple websites for good scrub caps which are customisable (in UK). I found a few and tried to order but they took ages to come and weren't great quality. I then found Medicus Caps and it changed my experience entirely. Super easy to order and super customisable - where I want text, what size, where I want design, style of scrub cap etc. The quality is brilliant and the items came exactly as described. I let them decide on the colour of the embroidery to contrast the designs and they picked them perfectly. And the best bit... the order came in less than a week! They are outshining all of their competitors, and for a great price too. I am definitely ordering from them again soon.
5 czerwca 2023
Opinia niezależna
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