Medialarm Recenzje 

103
Wynik TrustScore: 3 na 5

2,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Very pushy sales people on the phone. Pushed my mum who has Parkinson's into giving her card details. I then had to cancel her card to stop them taking any money. When I rang them they denied makin... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Salesman was very pushy told my mother that as she was on her pension she could afford this service what's £7.00 a week to save your life was one of the comments,talked her into giving bank details to... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

So far it appears to be an excellent device with very helpful Tech Support. Only slight criticism is that a couple of early teething problems could have been avoided if the instruction booklet made cl... Zobacz więcej

Oceniono na 5 z 5

Mum had a fall and broke & dislocated her hip - was on the floor for over 4 hours before she was able to call for help. Six weeks later, she now wears a monitired Medialarm constantly and yes, there... Zobacz więcej

Informacje dotyczące firmy

  1. Zdrowie i medycyna

Napisane przez firmę

We are an Australian, family-owned business, with a proven track record providing outstanding customer service to our valued clients for more than a decade. We are proud to supply our clients with medical alert devices that support them to maintain their independence and live their lives to the fullest. Our promise is to provide our customers with the highest quality medical alarms on the market and comprehensive technical support, to give you and your family peace of mind in the knowledge your loved ones are safe.


Dane kontaktowe

2,9

Średnia

Wynik TrustScore: 3 na 5

103 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,9

Wszystkie recenzje

(103)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Very pushy sales people on the phone

Very pushy sales people on the phone. Pushed my mum who has Parkinson's into giving her card details. I then had to cancel her card to stop them taking any money. When I rang them they denied making these calls but then sent her information regarding the alarm she was getting.

3 czerwca 2025
Opinia niezależna
Logo Medialarm

Odpowiedź od Medialarm

We are an Australian-based company and do not operate in the UK - please remove your review.

If you believe your mother’s details have been used without her consent, we recommend contacting your local authorities or bank for further assistance.

Oceniono na 1 z 5

Salesman was very pushy told my mother…

Salesman was very pushy told my mother that as she was on her pension she could afford this service what's £7.00 a week to save your life was one of the comments,talked her into giving bank details to take service she did not want we canceled next day and changed bank card yet they still proceeded to take £299.00 out of her account how many elderly people have fallen for this and are now out of pocket hundreds of pounds

9 grudnia 2024
Opinia niezależna
Logo Medialarm

Odpowiedź od Medialarm

Hi Paul, we are an Australian business and do not sell in UK or use pound sterling. Specifically we do not charge £7.00 a week or £299.00 Please remove your review as it must be for a different business based in the UK.

Oceniono na 1 z 5

This unit is of very poor quality

This unit is of very poor quality. My mother's Medi Alarm is failing to work after only approx 18 months Today I called IT support who informed me that the unit only lasts approximately 12 months or so and that I might need a new one. Unacceptable, I've also had to replace the cheap quality charger. Expensive and cheap quality. After a few emails, the medi alarm is being replaced with a new one. Hope it's better

27 października 2023
Opinia niezależna
Logo Medialarm

Odpowiedź od Medialarm

Hi Julie, sorry to hear about your experience. We upgraded you to our new pendant, free of charge.

Oceniono na 1 z 5

I had a fall today landing on my back…

I am almost 80 years of age and had a fall today landing on my back and spent 2 hours on the floor not able to get up till the Ambulance arrived with lifting equipment after sliding on the floor to reach my home phone to contact them. The Medialarm did not activate when I fell to advise my contacts, not acceptable when it was to work.

26 października 2023
Opinia niezależna
Logo Medialarm

Odpowiedź od Medialarm

Hi Colin, very sorry to hear about the fall, I hope you have made a full recovery. If fall detection does not activate you can still press the SOS button to call for help. The pendant needs to swing or bump to trigger the fall detection. We can increase or decrease the fall detection sensitivity, higher sensitivity will increase false alarms (which can be cancelled with SOS button). Lower sensitivity will reduce false alarms but may not detect a real fall. Please call us on 1300665322 and we can do this for you and test the alarm.

Oceniono na 3 z 5

I am not impressed by the new tab timer…

I am not impressed by the new tab timer at all. It keeps saying battery low when they are brand new batteries, around every 2nd day when i am scheduled to take my tablets, the time changes back to a default of 12pm. I have rang the company and emailed them and they said that the tab timer needs to be on charge all the time. This i find very frustrating as i work and most times I don’t have access to power at my work.

9 października 2023
Opinia niezależna
Logo Medialarm

Odpowiedź od Medialarm

Hi Teresa, was it one of our "Medi Managers"? Tab Timer is a different company. We would be happy to replace your pill dispenser with a brand new one. The WiFi feature enables family to monitor medication adherence remotely, but the downside is it consumes more power (about the same as charging a smartphone) so it needs to be plugged in at all times. The AA batteries are only used for backup during power outages, and last anywhere from 1 to 4 days depending on battery quality.

Oceniono na 5 z 5

Staff at Medialarm are brilliant

Staff at Medialarm are brilliant! But the latest 4g alarm is a step backwards in design. The original 3g design was sleek, discreet and a small tear drop shape. This " new" 4g alarm is blocky, chunky and aesthetical ugly, a definite step backwards when all that was required was a chip swap.

15 września 2023
Opinia niezależna
Logo Medialarm

Odpowiedź od Medialarm

Thank you for your review. We have recently launched a Medi Alarm Watch, that is much smaller and lighter than the pendant. The watch can also be worn around the neck with a lanyard or pinned onto clothing with the brooch accessory.

Oceniono na 5 z 5

sympathetic service

I was so pleasantly surprised by the response to my problems with aus post bungling my medi alarm order. Very straightforward people to deal with, and trustwworthy products as well.

21 listopada 2022
Oceniono na 5 z 5

Mum had a fall and broke & dislocated…

Mum had a fall and broke & dislocated her hip - was on the floor for over 4 hours before she was able to call for help. Six weeks later, she now wears a monitired Medialarm constantly and yes, there have been a few false alarms, I feel better with mum being alone at home as I know the team will talk to her or ring me if there are any perceived problems

15 listopada 2022
Oceniono na 5 z 5

Answer that I needed when Webster Pack failed

I needed to find something for my elderly parent who was getting confused with her medication even though we had set up a Webster's Pack but she was still having trouble. I decided to invest in this machine and it has been brilliant. She no longer thinks about her medication, she takes it when the machine tells her to. Very easy to program and very quick postage. Couldn't be happier.

4 września 2022
Oceniono na 5 z 5

We found Andrew to be most helpful and…

We found Andrew to be most helpful and he assisted with the initial setup. There was only one minor hiccup, the lock box for the keys was left out of the original purchase package. Andrew fixed it straight away.
Would highly recommend MediAlarm to anyone looking for a medical alarm for their loved one.
Ian Menzies

6 sierpnia 2022

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