Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I love to have the ability to capture fun moments with friends and show them to others, and Medal makes that easy for me with custom keybinds and so on, only thing that is a bit time consuming is the... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Honestly? I did like using the app, but at some point, I didn't need it anymore, so I decided to uninstall it. Surprise: it's impossible. I tried to even find an uninstall button, it doesn't exist, an... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Everything about it is good although some games aren’t clipped but the support I got when I couldn’t log in at all was almost instant

Reakcja na opinię

Oceniono na 4 z 5

Medal is a great platform because it allows me to easily and effectively clip the highlights of my best moments in gaming. I would recommend it to anybody that would like a simple and easy clipping so... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Producent oprogramowania

Napisane przez firmę

Hassle-free, lag-free. Press a hotkey, get a clip. Medal is the best platform for creating and sharing short gaming clips and gameplay


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

302 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(302)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 151

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Good service

Good service

10 lutego 2026
Opinia niezależna
Logo Medal

Odpowiedź od Medal

Thanks for the support! We're glad Medal’s been a solid part of your gameplay sessions.

Oceniono na 1 z 5

Medal.Tv is so slow I can't put my clips together into 1 montage

I used Medal.Tv to record tons of game clips over the last few days. I got some of my best clips I've ever taken with their software's simple F8 command to record 5min.

That was a waste of time.

Now that I have amassed about 15-20 clips that I want to string together in a sweet montage w/ music, the software literally just gave up on me. When I try to load my separate projects into one it acts as if I have millions of years to wait patiently for the first clip to even load up to select it.

I have spent all morning trimming clips to get ready to build the montage, and now the software wont allow me to SAVE my clips on my pc, find their file location, or build my project within their app. It is loading so entirely slow I will definitely never use this software again for anything due to how much time I feel like I've wasted getting this ready.

I'm a beginner video editor and have never been so frustrated before because I literally cannot get my clips off this app.

7 lutego 2026
Opinia niezależna
Logo Medal

Odpowiedź od Medal

Hi marzipan LC, I see you're running into an issue with loading and saving your clips. So we can take a closer look, please open a support ticket here: https://support.medal.tv/support/tickets/new.

Oceniono na 5 z 5

The suppport team was replying really…

The suppport team was replying really fast, the instructioms were specific and greatly understanding. I have no word against them. 10/10, 5 stars. Hope they will be as supporting as they were for me for everybody. Thanks!

5 lutego 2026
Opinia niezależna
Logo Medal

Odpowiedź od Medal

Thanks for the kind words! Glad to hear you had a great experience with our support team—hope you keep enjoying Medal!

Oceniono na 5 z 5

Tuve un problema con verificación de…

Tuve un problema con verificación de número y me ayudaron muy rápido a resolver mi problema ☺️ muchas gracias

7 lutego 2026
Opinia niezależna
Logo Medal

Odpowiedź od Medal

Fabiola, el problema de verificación de número requiere una revisión segura por parte de nuestro equipo. Por favor, abre un ticket de soporte aquí para que podamos ayudarte directamente: https://support.medal.tv/support/tickets/new

Oceniono na 5 z 5

Best clipping app out there

Best clipping app out there, there were times before I had medal where I wish I could have been recording something that just happened in game, but with medal I don't have to worry about missing funny moments.

5 lutego 2026
Opinia niezależna
Logo Medal

Odpowiedź od Medal

Thanks for the support! We're glad to hear you're enjoying Medal and capturing those special gaming moments.

Oceniono na 1 z 5

The stupid lunar quest does not work…

The stupid lunar quest does not work and it would not let me reinstall

17 stycznia 2026
Opinia niezależna
Logo Medal

Odpowiedź od Medal

Hi Dylan Woody, it seems you're experiencing issues with the lunar quest not working. Some quests, especially Roblox UGC, can take a bit to update, and some are PC-only. Please try one more clip and check again. If it still doesn’t appear, please open a support ticket so our team can look into it: https://support.medal.tv/support/tickets/new.

Oceniono na 1 z 5

It's just recording a blackscreen

It's just recording a blackscreen. The bug is there for years and Medal doesn't seem to care about it. The support doesn't know how to fix it as well and the Tutorials and Forums i have searched up haven't resolved the issue.

25 grudnia 2025
Opinia niezależna
Logo Medal

Odpowiedź od Medal

Hi Akantorex, it sounds like you're running into a persistent issue with recording. So we can take a closer look, please open a support ticket here: https://support.medal.tv/support/tickets/new.

Oceniono na 2 z 5

Unauthorized changes

it just automatically does a ton of things without your knowledge and is clunky

sometimes my auto record feature turns off, sometimes my capture settings switch, and whenever I connect my VR headset I have to manually change all my audio and video settings BACK to my computer even when I dont have it record my vr games, which I never have. and theres more.

11 stycznia 2026
Opinia niezależna
Logo Medal

Odpowiedź od Medal

Hi Nazarick _III, it sounds like you're experiencing some unexpected behavior with the app. So we can take a closer look, please open a support ticket here: https://support.medal.tv/support/tickets/new

Oceniono na 5 z 5

Great gaming app! Clipped!

Medal makes recording clips and editing clips very smooth and simple. The editor is great with many tools to play around with. While the editor certainly has its issues, every problem I've reported has been replied to by someone helpful and professional, and that's what makes me stick around. They're committed to making the app better and better, and while Medal is not as refined as many of it's competitors, no one can compete with the wonderful team behind it.

28 grudnia 2025
Opinia niezależna
Logo Medal

Odpowiedź od Medal

Thanks for the kind words! Glad to hear you're enjoying Medal and appreciate our team's professionalism. Your support means a lot to us—keep capturing those great moments!

Oceniono na 5 z 5

One of the best supports I ever experienced

This is my second review I write about Medal and I have yet again have to say that I am generally really surprised (in a very good way) how great the support team behind Medal is.

I ran into an issue on Christmas Eve preventing me from reliably using Medal. After contacting support, I received a response within 15 minutes and this on F***ING CHRISTMAS EVE!!! A public holiday in the majority of the world!
So a lot of respect to Tim, thank you for your help and time! Merry Christmas to you bro and I hope you get paid very well to be online and helping out users instead of celebrating!

24 grudnia 2025
Opinia niezależna
Logo Medal

Odpowiedź od Medal

Thanks for the kind words! Awesome to hear Tim was there for you so quickly, especially on Christmas Eve. Hope you capture plenty of great moments with Medal!

Oceniono na 2 z 5

Horrible Staff Encounters

I'll start with the good - Medal is a good clipping software and is generous with its features even if you choose not to purchase a premium subscription. It does what it says and for anyone requiring a basic clipping software, it's a decent choice.

Now for the bad - the premium subscription is somewhat expensive considering the modern economy as this is more of a WANT rather than a NEED. It could be justified if the premium features were more valuable, but, most of them are pointless.

I put in a support ticket - regarding a username. You're able to have unique usernames on Medal resulting in username warfare. There's a lot of dead accounts that are hoarding "valuable" or "aesthetic" usernames.

The employee I had spoken to was amazing - however it was out of his power to consider my suggestion and therefore directed me to Medals suggestion site where I was promised things are actually viewed and considered.

I mentioned the problems with their inactive account deletion tactics and tried to explain how and why. I was quickly met with a response from "Patrick" who works in product design for Medal.

He ignored majority of my suggestion and rambled about things that were completely unrelated. My concerns and suggestions were completely brushed off.

I replied, politely, explaining that what he said was valuable information however was not relevant to the points I was actually making.

I was met with another vague and rude response and my ticket was archived. The comments from the staff member were clearly rushed too - it was barely readable. So. That was that. Silenced.

So all-in-all, the software is decent. Not great, not bad. The company & staff team are quite questionable though. I felt really mistreated as a premium customer.

Subscription cancelled.

18 grudnia 2025
Opinia niezależna
Logo Medal

Odpowiedź od Medal

To clarify our current approach: Medal supports multiple ways of using the platform—not all accounts are focused on clipping or posting content. Some users primarily watch, engage with the feed, or follow creators, which is why activity isn’t measured solely by recording or uploads. That said, we do have inactivity policies in place, and accounts that remain unused over an extended period are eventually removed to free up usernames.

Your suggestion about factoring feature usage—not just logins—into inactivity handling is valid, and it’s feedback we’ve seen echoed by other users as well. While we can’t make changes or promises here, this type of input is reviewed by our product team when evaluating future improvements to account management and username policies.

We appreciate you explaining your perspective thoughtfully, and we’re sorry this experience left you feeling dismissed

Oceniono na 5 z 5

Can't ask for more

Simple editing, easy sharing. Absolutely everything I need to save and share fun memories with my gaming friends. Encountered almost no bugs or significant performance issues, the only problem got resolved thanks to the support team.

20 grudnia 2025
Opinia niezależna
Logo Medal

Odpowiedź od Medal

Thanks for the review! Awesome to hear you're enjoying the simple editing and easy sharing features—keep those clips rolling!

Oceniono na 1 z 5

Invite for Robux Quest Is SCAM

In my Discord server with 8000 members, I announced the "invite Robux" event in my announcements channel and asked people to participate in the medal using my invitation code. Only 41 or 42 people did so. I created a request to withdraw the Robux I earned, but a few days later I saw that the "invite Robux" task had been removed from the "tasks" section. When I asked why, they said "Your use of bots was detected," but that's not true. It was my mistake to think they would give 4000 Robux to a random person. They're accusing people of using bots to avoid giving them their winnings. I think, if I'm not mistaken, for an invitation to count, people need to verify their phone numbers through the app and complete something called a "new player quest." How could it be a bot when all that is required? As I said, they're accusing people of using bots to avoid giving them their winnings. 10/10 Scam. Also, when I talked to people about this on their Discord server, they unfairly gave me a 7-day timeout. OUT OF NOWHERE. I hadn't said anything wrong; we were just discussing the possibility of a mistake.Not a single forbidden word had escaped my lips.

15 grudnia 2025
Opinia niezależna
Logo Medal

Odpowiedź od Medal

We take abuse prevention seriously to ensure rewards remain fair for everyone. This account was flagged due to referral activity that violated our Terms of Service, including non-genuine accounts.

We have paid out over 3 million Robux for this quest to users who completed it legitimately. Rewards tied to fraudulent activity are not eligible for payout.

Our support team reviewed this case thoroughly, and the decision is final.

Oceniono na 1 z 5

Medal sucks delete it and whatsapp also

Use xbox gamebar instead this app is poo it sucks ass to use and its rewards dont work :(

11 grudnia 2025
Opinia niezależna
Logo Medal

Odpowiedź od Medal

Hi Rain sounds, we see you're having issues with rewards not functioning properly. This requires a secure check from our team. Please open a support ticket here so we can help you directly: https://support.medal.tv/support/tickets/new

Oceniono na 5 z 5

App good, Support Great

The app overall is good, i dont pay for any of the premium features becuase just being able to record at normal 1080 or 1440p at 30-60fps for free is great.

But medal really shines in their support, i had a problem, and they responded within <5 minutes of be submitting the ticket, which ensued in an email chain back and forth which all got responeded to within 1-2minutes each email.

Much like just live chat or phone call

Much better than some other websites or apps where everytime you respond to them they take anywhere from 2-7 business days to respond

Support Agent "Jordan Chace" is 5 star

11 grudnia 2025
Opinia niezależna
Logo Medal

Odpowiedź od Medal

Thanks for the kind words! Glad to hear you're enjoying Medal and that Jordan was able to help you out. Keep capturing those amazing moments!

Oceniono na 5 z 5

Very generous and fair

Giving me 2nd chance to change my name in game that I written wrongly to collect after quest reward

7 grudnia 2025
Opinia niezależna
Logo Medal

Odpowiedź od Medal

Hi Narada Dadd, it's great to hear you feel valued in the game! If you have any specific concerns or issues, please let us know. We're here to help!

Oceniono na 5 z 5

Barely Any Lag

Medal is almost Perfect. It runs in the background and hasn't bogged down my system at all, meanwhile the whole time it's keeping track of high quality, easy to read footage. Then, the only time it Does start lowering your framerate is for a few moments After you hit the button to save a clip, where this lag only lasts for a few seconds at most. It's Amazing.

6 grudnia 2025
Opinia niezależna
Logo Medal

Odpowiedź od Medal

Thanks for the positive rating! Great to know you're having a smooth experience with Medal.

Oceniono na 5 z 5

Medal

Medal is honestly amazing i get to view actually good gaming clips. The shortcuts to record are simple and quick to press!

4 grudnia 2025
Opinia niezależna
Logo Medal

Odpowiedź od Medal

Thanks for the kind words! Glad to hear you're enjoying Medal and finding it easy to record your gaming clips. Keep capturing those epic moments!

Oceniono na 4 z 5

not perfect

not perfect, kinda bloatware tbh but its way better than theh steelseries clipping software and I love the social media function it got, the best clipping software ive found

4 sierpnia 2025
Opinia niezależna
Logo Medal

Odpowiedź od Medal

Thanks for the support, Jade Flor! Awesome to hear you're enjoying the social media function and clipping capabilities—keep capturing those epic moments!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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