MDDHosting Recenzje 

168
Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I've been using MDD Hosting for more years than I can remember and I've never had a reason to even consider leaving. Their servers are stable, fast, and easy to configure. But their customer service i... Zobacz więcej

Oceniono na 5 z 5

Upgraded a PHP version, and had a server configuration change that affected some code. Wrote a ticket and got a reply within minutes that was very helpful in resolving the issue. Within 15-20 minutes... Zobacz więcej

Oceniono na 5 z 5

I've done business with MDD for over 7 years now. They always provide support par excellence. Nice guys, never get perturbed or upset by my stupid questions about things that have no relevance to thei... Zobacz więcej

Oceniono na 5 z 5

I don't know if a 2nd review counts, but MDD has helped me SO effectively with so many of my site's WordPress problems that anyone would truly be losing out NOT to sign up with them! Their support is... Zobacz więcej

Informacje dotyczące firmy

  1. Hosting internetowy

Informacje przekazane przez różne źródła zewnętrzne

Professional Cloud Hosting with 1000% Uptime from $4.00 per month.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

168 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(168)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I cannot recommend MDD Hosting

I signed up for MDD Hosting services and made the payment. Then I was told that the payment must be manually approved. After a few minutes, they said it was approved and that I must enter my credit card details again and make the payment a second time, and that the first payment would be refunded. I made the payment a second time and I got an error message. I told Tomoyo that I was not comfortable making the payment twice. Right away Tomoyo asked me if I would like to cancel my services! I was surprised. And so I cancelled.

9 stycznia 2025
Opinia niezależna
Logo MDDHosting

Odpowiedź od MDDHosting

We do acknowledge that your experience was a poor one. We can do better.

The error message that appears when your order has been flagged for manual review has been updated to state that the payment was canceled and refunded and that it may take a few hours to a few days for this to reflect at the bank. This should be clearer for anyone in the future that doesn't pass the automatic anti-fraud checks.

The issue you had making the payment after we accepted your order was a known bug in the billing system. The chat operator you were working with should have advised you to add your payment method separately from trying to pay the invoice, but forgot to do so. We're human and unfortunately not infallible, although we do our best.

What happens is that when we accept an order that was flagged for manual review, you have to separately add your payment method and then view and pay the invoice. If you attempt to add your payment method on the invoice page—it fails. We have reported this bug to our billing software vendor, but do not have an ETA on resolution.

We did also add an extra hook to the billing system that, if you view an invoice and click "Pay Now" with "Credit Card" selected and you have no payment methods on file—it will advise you to add a payment method and provide a direct link to the Payment Method area of the billing system. This will take the human element out of the process - where we could forget to tell you to do this - and forces it by default.

The TL;DR is that we acknowledge your complaints and have taken action to ensure nobody else experiences the same poor experience in the future.

Sorry for the poor experience.

Oceniono na 5 z 5

Just floored at the excellent service

I am just floored at the excellent service from MDDHosting. One of my websites seemed to be lost forever - other hosts (inMotion & Hostgator) could not do it and MDD did it overnight. That speaks volumes and I am now a customer for life. A huge thank you to Michael, Eric, Chris, and the rest of staff.

1 października 2024
Opinia niezależna
Oceniono na 5 z 5

Simply the best

As one who has developed Web sites for family, friends, and non-profits for 25 years, I feel extraordinarily lucky to have discovered MDDHosting seven years ago.

Since then I've experienced exceptional service and support.

Seriously: I've had problems crop up with my code and add-in software that could have left me struggling with server esoterica for hours, only to have MDDHosting staff come up with a fix in a five-minute chat.

The nature of my works means I have a half-dozen in-house servers running constantly, all of which give me fits at times. But I have no worries about my Web sites: they are on MDDHosting servers that have never failed me.

I cannot say enough good things about MDDHosting. I recommend them to your with my highest regard.

12 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

It is soo rare we find such nice and…

It is soo rare we find such nice and moral people. They are gems!

Been with them for 7+yrs. They have Always replied quickly + solved every problem we've had with our website. They will reply via your email or you can go to their site personally.

They are #1...and we tried quite a few. :-)

24 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

simply the best - fast, helpful, responsive support

Every single time I contact MDD support with a question about my website, I get an incredibly fast response that directly addresses my question. The issue I asked about tonight was answered literally within 2 minutes. MDD support is always fast and super helpful, and they go above and beyond to offer suggestions that reduce the chance that I'll run into a problem again. They're simply the best.

15 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Well Done!

You have consistently met my needs over the years, sometimes on a very personal, “I messed up, can you fix it for me” level, as I am barely computer literate.
Thanks!

5 grudnia 2023
Oceniono na 5 z 5

5 years and then some!

Was introduced to MDD over 5 years ago. Started with the cheapest Shared hosting packages I could afford at the time but the stellar customer service and the confidence that MDD will have your back should you screw up, made me stay all these years. Eventually now my business is completely reliant on MDD's services and we only recommend the same to our clients as well.

30 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Very pleased

Have been their customer for around 9 years. Support is consistently super fast and has been for the whole 9 years. I usually get a reply in a couple of minutes (yes... a couple of minutes) which typically solves my problem.

Our website is very responsive, the prices are good.

The one time (in 9 years...) something bad happened they handled it great, if anything I feel even safer now.

We used to use bigger and more famous hosts and it was a constant source of anxiety, as something was always going wrong and support would take days and usually reply with generic nonsense.

I mean I know it's a marketing cliche, but whatever: moving to mddhosting did make our hosting experience completely stress free. Can't recommend them enough.

12 listopada 2023
Opinia niezależna

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