As always, store manager Cliff was very professional and very friendly. He advised me on how to repair my car and got me out of there in no time.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great service! The staff was very professional and treated the customer with ease.
DANGER: Deceptive tactics! Went in for an oil change and they said I needed a bunch of other things fixed. Turns out it was all lies. They said I needed a new car battery. They even had a fa... Zobacz więcej
Reakcja na opinię
Customer service. Everyone was polite friendly. Explained any problems carefully. I’m
Informacje dotyczące firmy
Napisane przez firmę
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
The Mavis Tire Difference:
Napisane przez firmę
- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
Dane kontaktowe
200 Northern Blvd., 11021, Great Neck, NY, Stany Zjednoczone
- 5164876611
2,8
Średnia
24 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 31% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Extremely disappointing experience.
Extremely disappointing experience with this Mavis Store located at 200 Northern Blvd, Great Neck, NY 11021 and with subsequent follow up attempts. Call center reps were generally nice and friendly however.
Due to a system issue, the four Hankook Kinergy PT H737 tires I had purchased for $114.99 each and had an appointment to go in on August 29th, 2026 for were unavailable when I arrived. I was offered Blackhawk tires for $115.99 each and agreed, reasonably believing they were the Blackhawk IcePrey BW10 - the ONLY Blackhawk tire listed on Mavis’ website.
Instead, I was given old-stock Blackhawk Street-H HH01 tires that weren’t even listed on Mavis’ website. Afterward, I found the same tires selling for roughly $44 from a third party on Walmart, despite being sold them at $115.99 each. These tires by the way are far inferior to the Hankook I was originally scheduled to have installed at $114.99 each and so I reached out the same day to raise the issue and to see what could be done.
When I complained about this bait-and-switch tactic; Mavis’ only proposed solution was a price match which they probably already knew wouldn't go anywhere because they only honor a match against specific competitors and given how old this tire was, it was unlikely that any of them carried the four bait-and-switch tires installed.
When I continued to complain, they then escalated me to a regional manager, who contacted me on September 8 and promised an update the following day. That never happened. Customer service subsequently made six unsuccessful attempts to reach the regional manager, leaving voicemails each time.
Mistakes happen. What is unacceptable is substituting a substantially cheaper, old-stock tire without clearly disclosing what was being installed, then offering a “solution” that was impossible to use, and ultimately failing to follow through when the issue was escalated.
After years of giving Mavis my business and recommending them to others, this experience has completely changed my view of the company. I expected transparency and a reasonable effort to make things right. Instead, I got an expensive lesson in checking exactly what Mavis is putting on your car before you leave the store.
29 sierpnia 2026
Opinia niezależna
I received timely and courteous service
29 czerwca 2025
Odpowiedź od Mavis Tire - Great Neck
Thank you so much for this fantastic rating! This exactly where we want to be for you!
Great service
Great service! The staff was very professional and treated the customer with ease.
1 czerwca 2025
Without authorization changed 4 tires -Instead one .
Without authorization changed 4 tires . Invoiced over $2500
Appointment for change of one tire only .
Refused to change the mistake for over one hour.
Stay away from Mavis Tire. Do not look a the the good reviews .
28 stycznia 2025
Opinia niezależna
Odpowiedź od Mavis Tire - Great Neck
Dear Jonathan, we want to sincerely apologize for your recent experience at one of our mavis locations and would like to connect with you. Please call our consumer solutions department at phone number 914-984-2500 opt 2. We certainly appreciate the opportunity to make this right with you.
Great service!
24 czerwca 2024
Excellent and fast service
4 lutego 2024
DANGER
DANGER: Deceptive tactics!
Went in for an oil change and they said I needed a bunch of other things fixed. Turns out it was all lies.
They said I needed a new car battery. They even had a fake device to make it look like they “analyzed” my battery. I went to another more reputable mechanic and they said that was BS.
They said I needed new brake pads. Other mechanic said I had at least another 10,000 miles on them.
Maybe this is just expected experience with any auto mechanic, but save yourself the trouble from dealing with the lies here. I would give zero or negative stars if possible.
20 kwietnia 2023
Opinia niezależna
Odpowiedź od Mavis Tire - Great Neck
Dear guest, we truly apologize for this experience. Our devices are designed to test the strength and charge of your battery. We check batterys based on the current mileage of the vehicle. We use a measuring tool to test the wear of your brakes, there is a green, yellow and red zone. We are eager to investigate this for you! Please call us at 914-984-2500 option #2 thank you!
Great friendly and professional service…
Great friendly and professional service and great prices
13 maja 2023
Customer service
Customer service. Everyone was polite friendly. Explained any problems carefully. I’m
2 maja 2023
As always
As always, store manager Cliff was very professional and very friendly. He advised me on how to repair my car and got me out of there in no time.
6 grudnia 2022
Great price and great service
10 listopada 2022
compression fitting ??
knowing my brake hose was leaking. i went there for a brake job. They use compression fittings on the brake line which is illegal to use on brake line, Not DOT approve, will fail inspection, not design for car braking system. Not to mention those caliber I got one in silver one in dark gray. Next day I went back for refund. Store manager said” we never charge you for those fittings” seriously? you put your customer life to risk free of charge ?
Compression fittings is like $10 from hardware stone. why would you upcharge so much and up sale me all other parts i probably don't even needed. Btw, they didn't say nothing on the other rusted brake hoses. thanks to unreliable shop. Now i have to go redo this job!
anyone can't resolve any issue with their management team should file complaint to DMV.
Know Your Rights in Auto Repair!
9 października 2022
Opinia niezależna
was there yesterday I call at advance…
was there yesterday I call at advance no to wait much my call was to be there by 5pm what I did them after they attend Me toll me to seat at wait that was around 5:20pm After I wait until 7:30Pm my car never get the service I ask for it was 2 front tires aligment and check the brakes so I ask for my keys at left so why you take calls at advance if you don't have the personal to do the job waste my time with a bad really bad service...
29 kwietnia 2022
Opinia niezależna
Odpowiedź od Mavis Tire - Great Neck
Dear customer, we are so sorry for this experience. It is not acceptable that you weren't advised of the proper wait time. We are eager to connect with you to discuss your experience further. Please call us at 914-984-2500 option #2 thank you!
Staff was polite and pleasant
Staff was polite and pleasant. They were able to get me in and out quickly.
31 października 2021
Excellent service.
13 czerwca 2021
Very courteous professional service
Very courteous professional service. The repair was made as scheduled.
11 czerwca 2021
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.