Mattify Recenzje 

162
•
Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I ordered a runner & doormat and I’m absolutely delighted with them. They both look amazing. The service from Mattify has been personal, professional and a joy. I got a lovely email the day... Zobacz więcej

Oceniono na 5 z 5

We bought the Checkerboard doormat in Cinnamon and it’s honestly so gorgeous!! The colour is even better in person, warm and neutral, and it sets the tone the moment you walk into the room. A q... Zobacz więcej

Oceniono na 2 z 5

Ordered Mat on May 25th not turned or had any tracking for this ! Emailed for answers & commented on social media post ! Still no response ! Not good for advertising with such poor customer service or... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Super pleased with our large striped Matt, perfect for our hallway and great quality. There were a few delays with delivery, however when I contacted Laura she replied promptly and explained the situa... Zobacz więcej

Informacje dotyczące firmy

  1. Drzwi wewnętrzne

Napisane przez firmę

Mattify is a UK doormat company, providing a stylish yet functional accessory for your home


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

162 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 71% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(162)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 31

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Really lovely personalised mats

Really lovely personalised mats. They wash and hoover brilliantly and are really excellent quality.

19 kwietnia 2024
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Odpowiedź od Mattify

Hi Lucy. Thank you so much for the review, I am so glad you love the quality. Laura

Oceniono na 5 z 5

We purchased 3 mats all of which are…

We purchased 3 mats all of which are gorgeous and very much a talking point.
I've washed one already and they clean easily and retain their shape colour and texture . Would definitely recommend them.

19 kwietnia 2024
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Odpowiedź od Mattify

Hi Margaret. Thank you so much for such a lovely review of the mats. I am so pleased you love the ats and thank you for your repeat purchases. Laura

Oceniono na 5 z 5

Stylish Door Mat

Great communication from Laura, I ordered a bespoke size for my entrance hallway and was kept up to date throughout. My new mat looks so stylish in my hall. Highly recommend Mattify.

29 kwietnia 2024
Opinia niezależna
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Odpowiedź od Mattify

Thank you so much Joanne. I am so pleased to hear the mat looks stylish in your home. Laura

Oceniono na 5 z 5

Love the mat

Love the mat, I spent ages trying to find a washable mat with a modern design to my colour scheme. The only disappointment is that it wasn’t as large as I would have liked for a large entry way. A few weeks after I bought it they sent a email advising they released larger mats in exactly the size I wanted so I feel like I’ve wasted my money on the smaller mat as I really want to buy the larger mat now.

26 kwietnia 2024
Opinia niezależna
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Odpowiedź od Mattify

Hi Kara. So pleased to hear you love your mat. Laura

Oceniono na 5 z 5

Great

Great , well packaged and arrived on time. Item exactly as photographed.

25 marca 2024
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Odpowiedź od Mattify

That's great to hear, thank you Laura

Oceniono na 5 z 5

Suey 1

Saw, loved, ordered, arrived promptly, love love in my kitchen 💚

2 kwietnia 2024
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Odpowiedź od Mattify

Yay! Thank you Susan. I am so pleased to hear this.

Oceniono na 5 z 5

Great bath mat

Great bath mat. It brightened up the bathroom and it really absorbs water well.
Delivery was as promised and the mat is of very good quality.

8 kwietnia 2024
Opinia niezależna
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Odpowiedź od Mattify

So glad to hear the mat looks great in your bathroom. They are perfect for bathrooms; non-slip, non-smelling and super absorbent.

Oceniono na 5 z 5

Absolutely love my new mat

Absolutely love my new mat. It washes great ( washed it before use as recommended) tumble dries in no time.
It’s certainly a quality mat that looks great and feels great.
Definitely worth the money as it had 5 year guarantee.
Well packed and was in good time.

Would definitely buy from here again.

7 kwietnia 2024
Opinia niezależna
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Odpowiedź od Mattify

Thank you so much for such a lovely review Irene. So glad to hear that you love your mat, Laura

Oceniono na 5 z 5

I’ve bought two doormats from Mattify…

I’ve bought two doormats from Mattify on two different occasions, including one as a gift. The quality is well worth the money and they’re so easy to wash. A great welcome to our home and a little different being completely personal. Will buy again, thank you.

22 grudnia 2023
Opinia niezależna
Oceniono na 1 z 5

Hasn’t arrived after nearly 3 weeks

Ordered 4 March - not delivered, no tracking number, no dispatch details and no response to emails.

22 marca 2024
Opinia niezależna
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Odpowiedź od Mattify

Hi Felicity. I am very sorry this has happened. As I explained when I contacted you via text (as this was the only way communication was getting through) our emails must have gone into your junk folder because we did send full updates.

Since then you have confirmed you received the mat and the free set of coasters we sent you as an apology for any misunderstanding.

As a small business getting a 1-star review is extremely disappointing because we always put customers first and therefore, I apologise once again that you felt like you needed to take this step.

I do hope you liked your mat.

Oceniono na 2 z 5

Disappointed

Longer delivery tine than originally stated & not very impressed with quality of door mat. Extremely thin & not very robust for every day wear & tear

19 lutego 2024
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Odpowiedź od Mattify

Sorry to hear you are disappointed with your mat. We do state 14 working days for personalised mats and having checked your order I can see that it was sent out within this time frame.

The thickness of the mats is 0.5cm. This is so that they fit under a door threshold and can easily fit into a household washing machine.

We firmly believe in the quality and the toughness of the doormats. They have been thoroughly tested over the years, with regards to everyday entryway traffic, washing, hoovering and being tumble dried. This is why we are confident in offering a 5-year warranty on all our mats.

I hope that helps explain.

Oceniono na 5 z 5

I don’t usually write reviews as I have…

I don’t usually write reviews as I have nearly 7 children under 12 and time is very limited! However, the time that these mats (I have 3 now!) have saved me in floor and carpet cleaning, with their amazing absorbency and ability to be machine washed, tumble dried, and come out as good as new, means I could write 100 reviews.

Not only are they stylish and luxurious in quality, they are very reasonably priced, especially given their longevity. We have them placed inside any doorway that is likely to get messy and I now have 3 that look really beautiful throughout the house. I didn’t think I’d ever say that about a doormat!

Laura is a fantastic business owner and communicator and she quickly accommodated a request I had to make one of them a specific size for my porch area.

We are very happy with the outcome and Mattify is now my go to for any household mat requirements.

I would absolutely recommend this company to anyone looking for a luxurious and practical, good looking household mat!

17 marca 2024
Opinia niezależna
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Odpowiedź od Mattify

Thank you so much, this is the best review ever and has made our day!

Oceniono na 5 z 5

Highly recommend

I never thought I would pay this much for a doormat, but it is lovely. I would buy another without hesitation. It makes my house look very posh! Lovely thank you.

14 marca 2024
Opinia niezależna
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Odpowiedź od Mattify

That is so good to hear, we feel like the cost definitely reflects the number of years the mat will last. Thanks so much for the purchase

Oceniono na 5 z 5

Excellent product and service

Excellent product and service. The mat is exactly what I was hoping for, nice design, great colour and the writing on it has a warm colour too.

Laura was very responsive and helpful with question I had about the delivery. I will buy again if I need another one.

9 lutego 2024
Opinia niezależna
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Odpowiedź od Mattify

Hi Oliver. That's so good to hear, thanks so much. Laura

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