I ordered a runner & doormat and I’m absolutely delighted with them. They both look amazing. The service from Mattify has been personal, professional and a joy. I got a lovely email the day... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We bought the Checkerboard doormat in Cinnamon and it’s honestly so gorgeous!! The colour is even better in person, warm and neutral, and it sets the tone the moment you walk into the room. A q... Zobacz więcej
Ordered Mat on May 25th not turned or had any tracking for this ! Emailed for answers & commented on social media post ! Still no response ! Not good for advertising with such poor customer service or... Zobacz więcej
Reakcja na opinię
Super pleased with our large striped Matt, perfect for our hallway and great quality. There were a few delays with delivery, however when I contacted Laura she replied promptly and explained the situa... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Mattify is a UK doormat company, providing a stylish yet functional accessory for your home
Dane kontaktowe
Zjednoczone Królestwo
- mattify.co.uk
4,3
Doskonała
162 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 71% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Gorgeous doormats
Gorgeous doormats , wouldn’t go anywhere else . Great customer service to
10 czerwca 2025
Opinia niezależna
Odpowiedź od Mattify
Thank you so much Zoe
Beautifully Personalised Door Mats
Great comms and super looking floor mats for your home.
Truly recommended.
9 czerwca 2025
Opinia niezależna
Very pleased to have bought a Matt from…
Very pleased to have bought a Matt from this small business. The quality is great and the design is lovely.
The communication was great too
6 czerwca 2025
Opinia niezależna
Great company
Great company
My first purchase from here and I’m very impressed with the mat
Definitely worth the price, as I got it on a bank holiday offer!
Came nicely packaged too.
24 kwietnia 2025
Odpowiedź od Mattify
Thank you so much Sarah, that's great
Incredible customer service
Incredible customer service - Laura was attentive and understanding with my query. I will defiantly be buying from Mattify again!
16 kwietnia 2025
Odpowiedź od Mattify
Thank you so much that's so nice to hear x
Loses a star as they claim “machine…
Loses a star as they claim “machine washable” which was my sole reason to buy… and it is way too hard to fit in the machine!! Arghhh.
So a bit of a waste of £150 for me as once muddy it’s screwed! Shame as they are really nice.
22 kwietnia 2025
Opinia niezależna
Odpowiedź od Mattify
Sorry to hear you can't fit the runner in your washing machine I have an 8 kg washing machine and mine fits in that, no problem. I wash mine every week and it comes out like new each time.
The runner doesn't have to be put in neatly, it can be scrunched in, because as long as it is dried flat, it will go back to shape. Alternatively, it could be spot-washed if needed.
Hope that helps
Fantastic product
Fantastic product, great quality and so easy to clean!
Much better for the environment to buy something hard wearing then throw aways!
Highly recommend! Stylish, affordable and practical!
31 marca 2025
Odpowiedź od Mattify
Thank you so much, I am so glad to hear this
I ordered a Matt but now I don’t hear…
I ordered a Matt but now I don’t hear anything from them. I already wrote an email but didn’t get an answer. I’m worried that the Matt won’t be delivered
16 marca 2025
Opinia niezależna
Odpowiedź od Mattify
Hi Judith. Can you email hello@mattify.co.uk I haven't received any emails from you I don't have an order under your name
Love this matt- quality and design
Love this matt. Even better quality than I was expecting and looks great. Haven't washed it yet but looks like it should be relatively easy
20 lutego 2025
Odpowiedź od Mattify
That's great - thank you so much
Olive Checkerboard Runner
Laura was incredibly helpful and provided next level customer service. I ordered the Olive Checkerboard runner and it is beautiful quality, a lovely feature for my patio doors.
13 lutego 2025
Odpowiedź od Mattify
That's lovely, thank you Rachel
Good quality mat and great customer service!
This is a great quality mat, however, after only one wash - the colour has run leaving my checkered mat discoloured. Great customer service who have rectified and sent me a replacement mat out quickly. Really good quality and I'm really happy with my purchase.
10 marca 2025
Opinia niezależna
Odpowiedź od Mattify
Thank you Amy
Excellent ordering service and updates…
Excellent ordering service and updates on delivery
Beautiful product too!
Thank you Mattify
14 lutego 2025
Odpowiedź od Mattify
Thank you very much Desney
Still waiting for order no communication
I ordered a mat in January and it still hasn’t arrived, I’ve emailed twice and had no reply.
After leaving a review on here the contacted me and rectified the issue delivering the next day
15 lutego 2025
Opinia niezależna
Odpowiedź od Mattify
Hi Charlotte. Please can you email hello@mattify.co.uk with your details We don't have any outstanding orders under the name Charlotte and I can't see any emails under that name either
In love with this doormat
In love with this doormat! Looks fab and fits beside my door just perfectly. It hoovers really well. I haven’t even had to wash it yet and that’s with a sporty family of 4 and a mucky pooch! Wish I’d bought more. Highly recommend
16 stycznia 2025
Odpowiedź od Mattify
Thank you so much for the wonderful review, it's much appreciated.
Perfect Choice
We are so pleased that we purchased our mats for our new home with Laura at Mattify. We were very choosey about what we were looking for and found our way to this great range of mats that are really high quality. The service from a small business stands out from bigger retailers and we recommend Laura’s business without hesitation as she will look after you.
22 stycznia 2025
Opinia niezależna
Odpowiedź od Mattify
Hi Andrew. Thank you so much for the lovely review and being such a great customer. Laura
Odpowiedź od Mattify
Thank you so much
Super duper !
Super duper again ! Love these rugs, I now have them everywhere, home 🏠 motorhome 🚐 and now car 🚗
Great quality. Wash and dry extremely well. Such a choice too! Me personally love the animal print 💕💕💕. Thanks once again
15 listopada 2024
Odpowiedź od Mattify
Yay! Thank you so much Elizabeth, that's so lovely to hear
Great customer service
Really pleased with the product and fantastic customer service - I emailed about a product which was no longer in stock and they produced another one for me. Thank you.
12 listopada 2024
Odpowiedź od Mattify
Hi Megan. So glad you loved your mat and we were able to help with your bespoke mat
I love my Mattify rug
I love my Mattify rug, the contemporary design is very different to anything else I’ve seen and the size is perfect for my hallway
5 listopada 2024
Great quality
Great quality, exchange for different colour done quickly and fuss free
5 listopada 2024
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