Quick shipping! I purchased the thickest mat they sold since my total carpet thickness exceeds 1”. It did not disappoint. Good quality and very sturdy. I expect it to last. Delivery was great. No issu... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
FANTASTIC - could not be happier with this deep carpet office chair protector mat ! WOW using it for over a week and it hasn't moved not even a little bit. THNAK YOU ALL FOR PRODUCING /SELLING A... Zobacz więcej
Reakcja na opinię
I love my 60 x 118" chair mat so much! It's big enough to extend from all the way under our home office's executive desk across the front of the computer credenza desk (L-shaped desk configuration) t... Zobacz więcej
Reakcja na opinię
The product spec was surprising higher than I even expected. I wish I had bought properly first time. Worth every extra penny over a poorer, cheaper product (that I previously had). My premium, rich c... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
At Mat Stores we offer a wide choice of quality floor and surface protection solutions for the home and office at competitive prices, including chair mats, indoor and outdoor entrance mats and anti-fatigue mats.
Dane kontaktowe
Stany Zjednoczone
- customerservice@matstores.com
- matstores.com
4,7
Doskonała
688 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Wow!
Wow, just WOW, ordered late Thursday afternoon came early Friday aternoon, best price on internet
23 lutego 2024
Opinia niezależna
Odpowiedź od Matstores
Thank you for your review.
We are delighted to hear how quick your order arrived and that you were also pleased with the price.
Please let us know if there is anything we can help with in the future.
Kind regards,
Mat Stores
Bought some £125+ mats and when arrived…
Bought some £125+ mats and when arrived where dented all along the sides. The response was “it doesn’t affect their use”. Are you kidding me?
After some discussion the company offered a full refund and I am now happy, hence I have amended the score snd review. Given the firm refunded me I am no longer unhappy and in fact pleased with the end of the journey.
20 lutego 2024
Opinia niezależna
Odpowiedź od Matstores
We are sorry that your mats were damaged along the edge during transit. Per our correspondence with you, the slight damage to the mat edge would not affect the mat performance (as confirmed by our manufacturer) and consequently a discount was offered if you were happy to keep the mats. However, we appreciated your dissatisfaction and arranged a collection and refund for you. We apologise again for your experience with Mat Stores.
Easy to use website and quick delivery
Easy to use website and quick delivery. Only issue was I ordered a mat which was showing as in stock and then got an email a day later to say it wasn't available and my account would be refunded. If its not available then in my opinion it shouldn't be showing on website. Other than that no issues with this company.
27 stycznia 2024
Odpowiedź od Matstores
Thank you for your review.
We are pleased to hear you found our website easy to use and happy with the speed of delivery.
Unfortunately, stock quantities can change quickly over a weekend and we sometimes end up being informed by the supplier that items have gone out of stock. We apologise for the inconvenience with this.
Kind regards,
Mat Stores
Would use again
They offer a good choice at reasonable prices. The mat received is a perfect size for the office. Prompt delivery. Would use again.
25 stycznia 2024
Odpowiedź od Matstores
Thank you for your feedback.
We are delighted you are pleased with the overall service received and that you would use us for future purchases.
Kind regards,
Mat Stores
Is it Really the FCM12895ER Mat??
The mat I ordered item # FCM12895ER was labeled Hard Floors and Pile Carpets. What I got is labeled Hard Floors. I went with one because it was quoted as Heavy Duty. Not sure how well it will last.
29 stycznia 2024
Odpowiedź od Matstores
Thank you for your feedback.
We have checked your order and can confirm this is the correct mat you have received, the Cleartex MegaMat. Thank you for bringing the labelling error to our attention we will pass this information on.
We can assure you this mat can be used on all pile carpets and hard floors, is 5mm thick and almost impossible to crack.
Please do not hesitate to get in touch if you have any further queries or concerns.
Kind regards,
Mat Stores
Odpowiedź od Matstores
Thank you for your review.
We are delighted that the product meets your expectations and works well.
Kind regards,
Mat Stores
Timely delivery
27 stycznia 2024
Odpowiedź od Matstores
Thank you for your feedback.
We are pleased that the order was delivered in the time expected.
Kind regards,
Mat Stores
Odpowiedź od Matstores
Thank you for your review.
We are pleased you were happy with the whole service.
Kind regards,
Mat Stores
Ordered office chair at a great price…
Ordered office chair at a great price was delivered within 23 hours. Thanks
13 stycznia 2024
Opinia niezależna
Odpowiedź od Matstores
Thank you for your positive feedback.
We are delighted that you received your order so quickly.
Kind regards,
Mat Stores
The chairs are ok but the colours are…
The chairs are ok but the colours are not the same as on the website we ordered blue but they are a very dark blue not the light blue in the picture poor representation
4 stycznia 2024
Odpowiedź od Matstores
Thank you for your feedback.
We are sorry that the colour of the chair is not what you expected, thank you for bringing the colour issue to our attention. We have raised this with the supplier and are expecting updated images from them soon.
Please let us know if there is anything we can help with in the future.
Kind regards,
Mat Stores
Odpowiedź od Matstores
Thank you for your review.
We are pleased you found the selection of products we offer helpful and received your chosen product in good time.
Kind regards,
Mat Stores
Website
Website, placement in SOE on search,
Delivery and packaging.
Just be careful and follow instructions on opening!
4 stycznia 2024
Odpowiedź od Matstores
Thank you for your review.
We are delighted you are found us using a search engine and are happy with the service received.
Kind regards,
Mat Stores
Good buy
Good buy, a little slow on delivery but it was holiday time. will buy from again.
28 grudnia 2023
Odpowiedź od Matstores
Thank you for your feedback.
We are sorry the delivery was delayed, as noted on our website orders placed over the holiday period would be shipped at the start of January. We are glad you have now received your order and are happy with your purchase.
Please let us know if there is anything we can help with in the future.
Kind regards,
Mat Stores
Odpowiedź od Matstores
Thank you for your feedback.
We are happy that you received the order quickly and hope you are happy with your purchase.
Kind regards,
Mat Stores
Odpowiedź od Matstores
Thank you for your review.
We are pleased you are happy with the product and service.
Kind regards,
Mat Stores
Odpowiedź od Matstores
Thank you for your review.
We are pleased to hear you were happy with the pricing of our products and the delivery arrived quickly.
Kind regards,
Mat Stores
Very pleased with the chair mat
Very pleased with the chair mat, and so is my wife who'd been on at me for some time about the MDF board I'd been using previously
1 stycznia 2024
Odpowiedź od Matstores
Thank you for your feedback.
We are delighted to hear you have now found a mat that works to protect your carpet.
Kind regards,
Mat Stores
Great product
Great product to protect my carpets whilst working from home. Speedy delivery and great customer service when I had a query.
31 grudnia 2023
Odpowiedź od Matstores
Thank you for your positive review.
We are delighted to hear your query was dealt with efficiently and that you are happy with the chair mat you have ordered.
Please do not hesitate to contact our customer service team if you have any questions in the future.
Kind regards,
Mat Stores
Odpowiedź od Matstores
Thank you for your review.
We are pleased to hear you are happy with your order.
Kind regards,
Mat Stores
Great Mat
Great Mat, delivered on time.
Word of warning - look out for the safety instructions when unpacking, mine drifted under settee when unpacking so I did see. De-banding needs care!
28 grudnia 2023
Odpowiedź od Matstores
Thank you for your feedback.
We are pleased to hear you are happy with your purchase and that it was delivered in good time.
Kind regards,
Mat Stores
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.