Matrixgroup Recenzje 

59
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Writing a review for a service I haven’t used is a first but I was very impressed with the advise received regarding cleaning sub-floor. Paul gave me very honest advise and advised the work I thought... Zobacz więcej

Oceniono na 5 z 5

I had a rats nest inside my engine and the garage would not take my car in for repair due to the risk of contracting Weil’s disease! I’ve just had Ben and Lel round to clean the engine and they’ve do... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We use Matrix and have been blown away with the service delivered. From the time you either call or email the administration team, the wheels are in motion and a technician is ready to attend and pro... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

At short notice Paul gave a quote promptly. Arranged to attend the following day and Michael and Mark arrived at 8:30 on a Sunday morning and worked straight through till 5. They did more than I expec... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

59 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(59)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 23

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Highly recommended

I required an un pleasant clean after the passing of a dear friend. The guys that came were kind, explained in full what was going to happen and when I wasn’t happy with something they found n alternative. They were respectful and considerate and did a wonderful job in no time at all. These are the jobs no one wants to do but need doing. Matrix provided an excellent service from start to finish and I would highly recommend.

12 lutego 2025
Opinia niezależna
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Odpowiedź od Matrixgroup

Hi Catherine,

Thank you for your positive review.

Matrix Group

Oceniono na 5 z 5

Excellent service from Matrix

Excellent service from Matrix. I called following a spillage of sealant in the boot of my car, the team were super helpful and provided me with a quote quickly. I was very happy with the price i was quoted and was really impressed that the job could be carried out the following day. When Matrix arrived their team member was professional, helpful and completed the job quicker than I expected. He was very knowledgeable and my car looks almost new which is great considering the mess the sealant had left. I wouldnt hesitate to recommend Matrix to anyone.

16 stycznia 2025
Opinia niezależna
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Odpowiedź od Matrixgroup

Hi Joanna,
Thank you for your fantastic review! We're glad we could help so quickly and get your car looking new again. Your recommendation means a lot to us!

Matrix Group

Oceniono na 5 z 5

Great work from Daniel

Great work from Daniel. Matrix was very quick to provide a quote and to come on site to get the job done (mold cleaning in a car). I would recommend.

28 listopada 2024
Opinia niezależna
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Odpowiedź od Matrixgroup

Hi,
Thanks for such a positive review!
We will pass your kind words onto the team.

Matrix Group

Oceniono na 5 z 5

Stuart and Mark were fantastic

Stuart and Mark were fantastic, they were professional and supportive towards a hoarded property.
They went above and beyond! would definitely recommend

4 października 2024
Opinia niezależna
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Odpowiedź od Matrixgroup

Hi, Thanks for the fantastic review. We will pass on your review to the team.
Matrix Group

Oceniono na 5 z 5

Can't fault

They came to our rescue in an efficient and compassionate way. Paul, who I spoke to first, was kind and understanding. We were kept informed during the process of getting someone to us and Mark arrived on time and did a great job. We are very grateful. Thank you!

9 września 2024
Opinia niezależna
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Odpowiedź od Matrixgroup

Hi, Thanks for such a positive review! We will pass this onto the team.

Matrix Group

Oceniono na 5 z 5

Excellent cleaning service

Excellent response time.
Very honest with what required doing
Removed everything that was contaminated
Informative advice after which we could use to improve the situation in the house.

27 sierpnia 2024
Opinia niezależna
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Odpowiedź od Matrixgroup

Hi Mary,
Thanks for the 5 star review, we really appreciate the positive feedback.
The Matrix Team

Oceniono na 5 z 5

The company got back to us and arranged…

The company got back to us and arranged the clean so quickly! The 2 men who completed the clean were very understanding and are fab at their job! Will definitely be using them again !

23 sierpnia 2024
Opinia niezależna
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Odpowiedź od Matrixgroup

Hi, Thanks for such a great review!
The Matrix Team

Oceniono na 5 z 5

Great experience!

I was very happy with the final result of the balcony cleanup and bird waste removal. The company representative was very professional and easy to communicate with. The payment is taken in advance, but I had no complaints, the job was great and at the end I received a detailed report with pictures. I would definitely recommend working with the Matrix Group!

21 czerwca 2024
Opinia niezależna
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Odpowiedź od Matrixgroup

Thanks for you fantastic 5 star review!
We will pass your kind words onto the team.

Matrix Group

Oceniono na 5 z 5

Outstanding!

Outstanding!

We needed a rather messy clean after my family member passed.
He was not found for a wee while and we needed it doing well and quickly
From the first call to the office to the two men arriving and finishing the work it’s been really brilliant.

In less that 24 hours we had all the work completed

Could not recommend Matrix any higher

Thank you from the whole family

19 czerwca 2024
Opinia niezależna
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Odpowiedź od Matrixgroup

Thank you for your 5 star review. We will pass this onto the team.

Matrix Group

Oceniono na 1 z 5

MATRIX CLEANING - ROBBERS

As a victim of Graffiti on my house & neighbours wall, I required its removal as urgent due to the offensive content. This company preyed on this knowledge and charged me £354 on the spot via debit card over the phone. To scale it in simple terms, the cleaning up would of removed 8 words.Arriving at my home address, alarm bells rang with the minimal of equipment they had on board a disorganised messy van. Within 10 minutes, the guy told me he couldn't remove the paint.Ringing the head office, the lady told me that they don't do reimbursements, literally!#!?# I was left having to pursue the reimbursement via my bank. AVOID this company based in Bridgend at all costs! RE:THEIR REPLY: I WAS NOT CONTACTED AGAIN AND REFUSING ANY SERVICE, and I would be willing at anytime for my call log to be observed to confirm this! I am left with a £354 bill by this company, and I'm taking it up with the bank directly, as I am left with no other choice as the company are refusing any reimbursement of any kind!?

18 czerwca 2024
Opinia niezależna
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Odpowiedź od Matrixgroup

Dear Paul

I’m afraid as you are well aware, this is not accurate. Our operative attended your home to remove the graffiti, however due to the paint being on porus material, our usual chemicals and high pressure jetting would have caused damage to your property - something which we avoid at all times. You were advised that the operative needed to return to our warehouse to collect a specialist chemical and would return within the hour. You then contacted the office, and demanded a full refund. We advised that the technician was on route back to you but you refused service. We also put this in writing to you, again you refused service. I’m not sure what else we can do, we operate to very strict procedures and whilst we could have removed the graffiti with high pressure hot water, this would have potentially damaged your property, something I am sure you would not want. I am sorry you are unhappy with the service, but you failed to allow us to complete the job for you. With regards to taking payment in advance, this is our standard procedure.

Oceniono na 5 z 5

High standards of service

Wonderful
Service amazing house clutter cleared
And
Property cleaned

3 czerwca 2024
Opinia niezależna
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Odpowiedź od Matrixgroup

Hi,
Thanks for the fantastic review. We will pass this onto the team.

Matrix Group

Oceniono na 5 z 5

Biohazard clean

We required an urgent biohazard clean. The response time was very quick and efficient. I was contacted regarding my query within the hour and they were able to attend that evening if required. I was kept up to date with all progress, attendance times and the process.

16 kwietnia 2024
Opinia niezależna
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Odpowiedź od Matrixgroup

Thank you for the glowing review. We look forward to working with you in the future.

Matrix Group

Oceniono na 5 z 5

10/10 Service

Our customer had a macerator pump explosion within one of their stores in Cambridge. Called Paul and within 24hrs they were out completing the clean and not to say they were unable to gain access at the time confirmed, they waited and returned back. Other companies would of definitely gave us a call out charge for this but Matrix were happy to return. Very happy with the service received and would highly recommend.

12 kwietnia 2024
Opinia niezależna
Logo Matrixgroup

Odpowiedź od Matrixgroup

Hi Mollie,
We appreciate the positive feedback and look forward to helping more of your customers in the future.

Matrix Group

Oceniono na 5 z 5

Large hoarding clean

I enquired about a large hoarding home to be cleared of one of my family members - I was absolutely blown away with how fast they got back to me and how reasonable the price was for all the work. I spoke to Paul who was so thorough, helpful and compassionate with our circumstances that we was needing help with.
However I was again thrilled when I informed them that I needed the clean as soon as they could and Paul organised everything for me the next day!
On the day I was skeptical that all could be done in a day due to the amount of work to do and but Paul insured me that they was hard workers and that as much would be done as they could.
Ben, Kieron and Mark came and was so understanding, hard working and thorough and got everything done in the one day! I am absolutely over the moon with the incredible results- they done in eight hours what would have taken weeks to arrange and do! I'm so happy with the job and can't thank Paul, Ben, Kieron and Mark enough - can not recommend matrix enough!

22 marca 2024
Opinia niezależna
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Odpowiedź od Matrixgroup

Hi Melissa,
Thanks for your glowing review. We really appreciate positive feedback and will pass this on to the team.

Matrix Group

Oceniono na 5 z 5

On the ball and very quick at getting the job sorted

We had a call out for an unpleasant clean within a changing cubicle at one of our customers retail shops in Trafford Centre. We called Paul at Matrix and they were able to attend the next morning before the store opens and complete the clean to a very high standard. Will definitely recommend and use again in the future. Thank you again Paul.

19 marca 2024
Opinia niezależna
Logo Matrixgroup

Odpowiedź od Matrixgroup

Hi Konique,
Thanks for taking the time out to leave such a positive review.

Matrix Group

Oceniono na 5 z 5

professional highly recommend

Paul was extremely helpful and accommodating when discussing needs work carried out in less than 24 hrs , professional service can’t fault .
Stuart worked very hard , work carried out to excellent standard
Thank you guys

12 marca 2024
Opinia niezależna
Logo Matrixgroup

Odpowiedź od Matrixgroup

Thank you for your kind feedback, we appreciate you taking the time out to leave this 5 star review.

Doświadczenie Trustpilot

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