Je l'utilise depuis quelque temps déjà et c'est sans aucun doute le meilleur casino en ligne que j'ai essayé en termes de service client, de rapidité, de fiabilité, etc.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Misleading welcome promos look really great but are not what they seem. They will not give you the promised offer. I don’t mind losing but this is a dishonest company. Customer service team not... Zobacz więcej
I have experience both losing steaks and wining run here. It consistently feels legitimate. What make the one stand out is how genuine the wins seem. No dodgy spins or weird payout restriction.
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No gimmicks, just consistently solid games, transparent terms, and actual payouts. Sometimes simple wins. This is one of those places that doesn't need to shout.
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4,0
Dobra
33 recenzji
Odpowiada na 60% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
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Je l'utilise depuis quelque temps déjà…
Je l'utilise depuis quelque temps déjà et c'est sans aucun doute le meilleur casino en ligne que j'ai essayé en termes de service client, de rapidité, de fiabilité, etc.
23 marca 2026
Opinia niezależna
Odpowiedź od MateSlots
Cher Bogdan,
Nous vous remercions sincèrement d’avoir pris le temps de partager votre expérience avec notre casino. Nous sommes ravis d’apprendre que notre service client, la rapidité et la fiabilité ont pleinement répondu à vos attentes.
Votre satisfaction est notre priorité, et vos commentaires nous encouragent à continuer d’offrir la meilleure expérience possible à nos joueurs.
Nous espérons que vous continuerez à profiter de nos jeux et services dans les meilleures conditions.
Avec respect,
MateSlots
Eigentlich gutes casino schnelle…
Eigentlich gutes casino schnelle auszahlung und grosse spiel Auswahl aber habe die Vip Stufe 7 erreicht aber das casino kann oder will mir nicht den bonus geben und der Support immer gleiche Antworten deshalb enttäuschend und nur 1 Stern.
Update nach 3 Tagen keinerlei Reaktion vom Support auf meine Email zum Problem.
Emails werden hier wohl ignoriert
28 marca 2026
Opinia niezależna
Misleading Promos
Misleading welcome promos look really great but are not what they seem. They will not give you the promised offer. I don’t mind losing but this is a dishonest company.
Customer service team not able to resolve issues and there is no escalation process. I gave them every opportunity to resolve and they failed.
Absolutely do not play here.
17 marca 2026
Opinia niezależna
Still feels like a dream
Still feels like a dream! I adore your casino!!!
19 lutego 2026
Opinia niezależna
Odpowiedź od MateSlots
Dear Laurence Reed,
Thank you so much for your enthusiastic feedback! We truly appreciate you taking the time to share your experience.
We are thrilled to hear that you adore our casino and that your time with us feels exciting and enjoyable. Creating a fun and memorable gaming environment for our players is what we strive for every day, and your kind words mean a lot to our team.
We look forward to providing you with many more wonderful moments at our casino.
With respect,
MateSlots
Fast withdrawals with a wide variety of…
Fast withdrawals with a wide variety of options for both deposits and cashing out
16 stycznia 2026
Opinia niezależna
Odpowiedź od MateSlots
Dear James Allan,
Thank you for taking the time to share your feedback with us. We truly appreciate your positive words and are glad to hear that you are satisfied with the speed of our withdrawals.
Providing a wide variety of convenient options for both deposits and cashouts is very important to us, and we’re happy to know that this aspect of our service has met your expectations. Our goal is to make every player’s experience as smooth and comfortable as possible.
We hope you continue to enjoy playing with us and look forward to providing you with many more great experiences.
With respect,
MateSlots
Odpowiedź od MateSlots
Dear Laya Brantly,
Thank you for taking the time to share your feedback with us. We truly appreciate you leaving a review and sharing your experience.
We are glad to hear that you were able to enjoy your time on our platform. Our goal is to provide players with a fun, fair, and rewarding gaming environment, and it’s always nice to know that our players walk away with something positive.
We hope you continue to enjoy your time with us and look forward to bringing you even more exciting moments in the future.
With respect,
MateSlots
I enjoy playing on mateslots but I have…
I enjoy playing on mateslots but I have had a withdrawal say completed but I have not received the money yet and when I tried contacting support to ask how long will it take to receive my money they could not give me an answer they said once transactions complete we can't see it. If and when I do receive my funds I will up date this post with a very positive review. Update on my review like I promised. I love mateslots got my money next day
11 marca 2026
Opinia niezależna
Odpowiedź od MateSlots
Dear Cynthia Fenech,
Thank you very much for taking the time to share your experience and for updating your review. We truly appreciate your honesty and the opportunity to address your concerns.
We understand that waiting for a withdrawal can sometimes be worrying, especially when the transaction shows as completed on our side. In many cases, once the payment is processed by us, the final delivery time may depend on the payment provider or banking system. We are glad to hear that your funds arrived the next day.
It’s wonderful to know that you enjoy playing at MateSlots, and we truly value your trust. Your feedback helps us continue improving our service and ensuring the best possible experience for our players.
With respect,
MateSlots
WORST CASINO EVER - DO NOT PLAY HERE.
WORST CASINO EVER
DO NOT PLAY HERE.
SAVE YOUR MONEY...BUT IF YOU REALLY WANT TO PLAY, GO TO CASINY OR VEGASTARS.
VERY BAD RTP (RATE TO PLAYER) BECAUSE THIS CASINO IS NOT WELL KNOWN, WHICH MEANS, THE ALGORITHM CAN'T GENERATE STANDARD RTP DUE TO LESS PLAYER INTERACTION.
DON'T BE FOOLED BY THE BONUSES THEY TRY AND GIVE YOU. IT'S ALREADY PRE-SET TO GIVE 1% - 3% WHAT YOU DEPOSITED. NOT WORTH IT.
I HAVE DEPOSITED OVER $2000 AND DID NOT PROFIT ONCE.
YES, THEY GIVE YOU SOME GOOD WIN, BUT NOWHERE NEAR WHAT I DEPOSITED.
MY PERSONAL RATING 0.2/10.
P.S. PLEASE IGNORE THEIR GENERAL REPLIES AT THE BOTTOM OF THIS.
28 lutego 2026
Opinia niezależna
Odpowiedź od MateSlots
Thank you for sharing your feedback and personal perspective. We are sorry to hear that your experience did not meet your expectations, especially regarding game performance and returns. We care about our users, and all platform operations go through a series of checks to prevent problems and ensure a secure and fair gaming environment. Game results and RTP parameters operate according to established system mechanics that are applied consistently and equally to all users. Our support team continuously monitors platform performance to maintain stability, transparency, and fairness across all features, including bonuses and gameplay mechanics.
Ein hervorragendes Online-Casino
Ein hervorragendes Online-Casino, das moderne Spielautomaten, klassische Tischspiele und spannende Live-Shows an einem Ort vereint. Dank zuverlässiger Sicherheitsmaßnahmen kann man ganz entspannt spielen, ohne sich Sorgen machen zu müssen. Das gesamte Design wirkt hochwertig, professionell und sorgt für ein rundum fesselndes Spielerlebnis.
19 lutego 2026
Opinia niezależna
Odpowiedź od MateSlots
Sehr geehrter Lothar Peters,
Vielen Dank für Ihr ausführliches Feedback. Es freut uns sehr zu hören, dass Sie unser Online-Casino als hervorragend empfinden und sowohl moderne Spielautomaten, klassische Tischspiele als auch spannende Live-Shows genießen.
Es ist schön zu wissen, dass Sie sich dank unserer zuverlässigen Sicherheitsmaßnahmen entspannt dem Spiel widmen können. Ebenso freut uns, dass das hochwertige und professionelle Design Ihr Spielerlebnis rundum fesselnd gestaltet.
Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen und Ihnen weitere spannende Sessions zu bieten.
Mit freundlichen Grüßen,
MateSlots
Not life changing
Not life changing, but the slow build is what makes me come back
5 lutego 2026
Opinia niezależna
Odpowiedź od MateSlots
Dear Jason Dunlap,
Thank you for sharing your experience with us. We’re glad to hear that you enjoy the slow build of gameplay and that it keeps you coming back.
Providing engaging and enjoyable sessions, even in the subtle moments, is very important to us, and it’s wonderful to know that it resonates with our players.
We look forward to welcoming you back for many more rewarding sessions.
With respect,
MateSlots
I tried it out with zero pressure and…
I tried it out with zero pressure and ended up with a few small wins
27 stycznia 2026
Opinia niezależna
Odpowiedź od MateSlots
Dear Nathan Grimaud,
Thank you for taking the time to share your experience with us. We’re delighted to hear that you decided to try our casino in a relaxed way and that it led to a few nice wins.
Our goal is to provide an enjoyable and pressure‑free gaming environment where players can simply have fun and make the most of their sessions. It’s great to know that your experience reflected exactly that.
We hope to see you back soon for more exciting games and even more wins.
With respect,
MateSlots
Withdrawal process was surprisingly…
Withdrawal process was surprisingly quick
4 lutego 2026
Opinia niezależna
Odpowiedź od MateSlots
Dear John Ross,
Thank you for sharing your experience with us. We’re delighted to hear that your withdrawal process was surprisingly quick and hassle-free.
Providing fast and reliable transactions is very important to us, and it’s wonderful to know that it contributed to a smooth gaming experience for you.
We look forward to welcoming you back for many more enjoyable sessions.
With respect,
MateSlots
Fast rounds
Fast rounds, live hosts, and decent rewards even without big bets
2 stycznia 2026
Opinia niezależna
Odpowiedź od MateSlots
Dear Cooper Priestley,
Thank you for sharing your experience with us. We’re delighted to hear that you enjoy our fast rounds, engaging live hosts, and rewarding gameplay, even without placing big bets.
Providing exciting and accessible entertainment for all players is very important to us, and it’s wonderful to know that our platform delivers a fun and fair experience.
We look forward to welcoming you back for many more enjoyable sessions.
With respect,
MateSlots
I've had some brilliant streaks lately
I've had some brilliant streaks lately, but win or lose, it's the smoothest experience
1 stycznia 2026
Opinia niezależna
Odpowiedź od MateSlots
Dear James Horne,
Thank you for sharing your experience with us. We’re delighted to hear that you’ve enjoyed some brilliant streaks recently and that, win or lose, your sessions have been smooth and enjoyable.
Providing a seamless and consistent gaming environment is very important to us, and it’s wonderful to know that it enhances your overall experience.
We look forward to welcoming you back for many more exciting and smooth sessions.
With respect,
MateSlots
Had a withdrawal pending and expected…
Had a withdrawal pending and expected the usual two-day wait, but it came through the same night.
2 stycznia 2026
Opinia niezależna
Odpowiedź od MateSlots
Dear Darnell Fischer,
Thank you for sharing your experience with us. We’re thrilled to hear that your withdrawal was processed faster than expected and reached you the same night.
Providing quick and reliable transactions is very important to us, and it’s wonderful to know that our efforts made your experience smooth and hassle-free.
We look forward to welcoming you back for many more enjoyable sessions.
With respect,
MateSlots
I like that it's not repetitive
I like that it's not repetitive, and the rewards are tailored to different types of players, not just high rollers.
24 grudnia 2025
Opinia niezależna
Odpowiedź od MateSlots
Dear Santiago,
Thank you for your feedback. We’re delighted to hear that you enjoy the variety in our games and that our rewards are designed to suit different types of players, not just high rollers.
Providing a diverse and fair gaming experience for all our players is very important to us, and it’s wonderful to know that it enhances your enjoyment.
We look forward to welcoming you back for many more exciting sessions.
With respect,
MateSlots
You can check RTPs
You can check RTPs, and the outcomes don't feel manipulated. Over time, the balance of wins and losses seems natural, not rigged.
5 stycznia 2026
Opinia niezależna
Odpowiedź od MateSlots
Dear Elijah Sawtell,
Thank you for sharing your feedback. We’re delighted to hear that you appreciate the transparency of our RTPs and that the outcomes feel fair and natural over time.
Ensuring a trustworthy and balanced gaming experience is very important to us, and it’s wonderful to know that our efforts provide confidence and enjoyment for our players.
We look forward to welcoming you back for many more fair and exciting sessions.
With respect,
MateSlots
No gimmicks
No gimmicks, just consistently solid games, transparent terms, and actual payouts. Sometimes simple wins. This is one of those places that doesn't need to shout.
21 stycznia 2026
Opinia niezależna
Odpowiedź od MateSlots
Dear John M. Higgs,
Thank you for your thoughtful feedback. We’re delighted to hear that you appreciate our consistently solid games, transparent terms, and reliable payouts.
Providing a straightforward and trustworthy gaming environment is very important to us, and it’s wonderful to know that our approach resonates with players like you.
We look forward to welcoming you back for many more enjoyable and fair sessions.
With respect,
MateSlots
You can tell they think from a player's…
You can tell they think from a player's perspective
26 stycznia 2026
Opinia niezależna
Odpowiedź od MateSlots
Dear Aaron Breton,
Thank you for your feedback. We’re delighted to hear that our platform reflects a player-focused approach.
Designing the casino experience with our players in mind is very important to us, and it’s wonderful to know that it makes your sessions more enjoyable.
We look forward to welcoming you back for many more satisfying gaming experiences.
With respect,
MateSlots
Simple casino with fun slots and a…
Simple casino with fun slots and a smooth layout that makes playing easy.
13 lutego 2026
Opinia niezależna
Odpowiedź od MateSlots
Dear Joan Parker,
Thank you for sharing your experience with us. We’re delighted to hear that you enjoy our fun slots and appreciate the simple, smooth layout that makes gameplay easy and enjoyable.
Providing an intuitive and entertaining platform for our players is very important to us, and your feedback truly encourages our team.
We look forward to welcoming you back for many more enjoyable sessions.
With respect,
MateSlots
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Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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