Overall very friendly, helpful and gave good service. Only drawback was their refusal to recommend women's styles which my wife was asking about to save time - was told "oh no we're not allowed to do... Zobacz więcej
Reakcja na opinię
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Overall very friendly, helpful and gave good service. Only drawback was their refusal to recommend women's styles which my wife was asking about to save time - was told "oh no we're not allowed to do... Zobacz więcej
Reakcja na opinię
I’ve been coming to this opticians for over 20 years and despite trying somewhere else when I moved away from the City, I’ve continued to come here. They are friendly and professional and most of all... Zobacz więcej
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I have been a customer at Masons Avenue for the past 8 years. Their expertise, attention and care are second to none. I have keratoconus, and they consistently carry out a range of checks on the he... Zobacz więcej
Reakcja na opinię
Optician appointment was on time, not rushed, precise, made sure to get everything right and explained everything to me so I understand the report, as well as friendly. Outstanding experience buying f... Zobacz więcej
Reakcja na opinię
Welcome to Masons Avenue Opticians, originally dating from 1905 as Hodd Barnes & Dickins Opticians, we were at the centre of innovation in Optics and Contact Lenses in The City of London. Always striving with innovative techniques in contact lens wear and excellence in optical health has allowed the city practice to provide eye care to the financial centre of the country for over a century. Since moving to our current premises in the late 1980’s, the Mason’s Avenue Practice has maintained its status as one of the most professional, service orientated independent Opticians in the City of London. A policy of only employing professionally trained Optometrists & Dispensing Opticians, introducing the latest diagnostic instrumentation and fully computerising the practice, has carried the company successfully into the 21st Century.
11 Masons Avenue, EC2V 5HR, London, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
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Rush was just fantastic! Considered, patient, and beyond helpful, with a genuine passion for his craft. I could not have wanted for a better experience.
Excellent customer service, Kay knows what he's doing - replaced my sunglasses in good time for a good price. Really make you feel like a valued customer. Great experience.
Great experience choosing my latest specs.
Thank you Kay and your team for your professional and 1st class experience.
All the best!
I attended the St Swithins shop and it was a lovely experience. The aesthetic of the shop was amazing, the service was impeccable and the staff were great at what they do.
I had an eye test and also pick myself up a designer pair of prescription glasses which are made to fit my head. They used top machinery to make sure my eyes are in good health and had the experience to help pick glasses which suited me best from their wide range of frames.
I couldn’t recommend these guys more. For a fabulous experience, top quality and fair prices then visit the St Swithins shop.

Odpowiedź od Masons Avenue opticians
I experienced issues with my old optician and so I thought I would give Masons Avenue Opticians a go having heard they were good. I arranged an eye test, the prescription of which differed to that of my old optician, selected new frames and received them within 2 working days. It was super quick and efficient. They are very welcoming there and a special mention to Kay, Rush and Cathy for undertaking my test. The whole team there are very nice and polite and certainly know their stuff.

Odpowiedź od Masons Avenue opticians
Visiting this opticians is always a pleasure! The staff are kind, friendly and welcoming, as well as efficient and thorough. They have state of the art equipment and the opticians are knowledgeable and patient. Masons Avenue Opticians have been looking after my eyes for well over 20 years and I wouldn’t dream of going anywhere else.

Odpowiedź od Masons Avenue opticians
I’ve been coming to this opticians for over 20 years and despite trying somewhere else when I moved away from the City, I’ve continued to come here. They are friendly and professional and most of all I trust them. They are extremely knowledgeable and keep up to date with the latest eye technology/scanners. I would highly recommend.

Odpowiedź od Masons Avenue opticians
Very slick and professional, customer service is exemplary, Kwabena is super helpful and takes the time to clarify/answer questions, he has customer service nailed! Alex is great and explained the different tests thoroughly, impressed MA opticians have this technology, i wouldn't hesitate to recommend Masons Avenue Opticians.

Odpowiedź od Masons Avenue opticians
Optician appointment was on time, not rushed, precise, made sure to get everything right and explained everything to me so I understand the report, as well as friendly. Outstanding experience buying frames, personal and given space to make the right choice for me. So rare in any retail space! 5/5

Odpowiedź od Masons Avenue opticians
Extremely thorough and professional service, well done

Odpowiedź od Masons Avenue opticians
I’ve been going to Masons Avenue for nearly forty years and there’s a reason for that. Excellent, professional and kind service. When it comes to one’s eye health, there really are no compromises. With a rich legacy stretching back decades, contemporary equipment and surroundings and wonderful people I have no reservations in wholeheartedly recommending Masons.

Odpowiedź od Masons Avenue opticians
Professional and personal service provided by very helpful and welcoming staff; it's a pleasure to visit. Highly recommended!

Odpowiedź od Masons Avenue opticians
Lovely personal service in very relaxed surroundings.

Odpowiedź od Masons Avenue opticians
I have been a customer at Masons Avenue for the past 8 years. Their expertise, attention and care are second to none. I have keratoconus, and they consistently carry out a range of checks on the health of my eyes as part of my annual eye test. I have always been happy with the prescription we arrive at, as the eye tests are thorough and not rushed.
I also love the selection of stylish designer frames.

Odpowiedź od Masons Avenue opticians
excellent professional and friendly service. My glasses were ready very quickly.

Odpowiedź od Masons Avenue opticians
Absolutely first-class customer service. Always polite and efficient, but really take time to understand your needs and find glasses to suit. 48-hour express service is also great if you need spare glasses in a hurry!

Odpowiedź od Masons Avenue opticians
I travelled into London recently for an overnight and somehow forgot to pack my contacts. When I discovered my mistake I knew I was in trouble- I have very poor eyesight and would struggle to navigate in the City without my lenses. I popped into HBD, where I have been a customer for many years, and they gave me an emergency supply. This enabled me to finish my work for the day and get home safely. They were brilliant!

Odpowiedź od Masons Avenue opticians
Overall very friendly, helpful and gave good service. Only drawback was their refusal to recommend women's styles which my wife was asking about to save time - was told "oh no we're not allowed to do that" which is a bit silly as this is just a matter of customer convenience and time saving rather than ideology.

Odpowiedź od Masons Avenue opticians
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