Marvellous Escapes Recenzje 546

Hayley was extremely helpful with our holiday arrangements. She was able to make alterations to suit our requirements perfectly.

Great so far! Very helpful in setting up our holiday. A pleasure to deal with.

Very quick response and perfect itinerary put together by Hayley

Olivia tailored our holiday to suit our requirements. Called when she said and dealt with any problems that occurred.

We haven't travelled yet but the booking process was made so easy by the helpful agents we spoke to. They were happy to make various changes and answer all our questions.

This is the second holiday we’ve booked within a month with this company Laurie who looked after us has done a fantastic job she’s taken all the pressure off organising a bespoke holiday she’s booked everything we asked for and more, we can’t imagine booking a holiday without her. Thank you Laurie .

brilliant service , tries to accommodate the customers requests within the holiday package . very pleasant to deal with ,most impressed !

From the moment I called up and spoke to Laurie I knew I was in good hands. Laurie took the time to find out what we wanted from our trip, what was important to us, so she could tailor the itinerary accordingly. Very happy with her recommendations. She called us at the time we arranged, and made sure we understood what was included in our trip. The itinerary is laid out very simply and in a format that is easy to follow and understand.

There was a wide range of holidays by train on offer. Each 'package' was carefully explained to me by the very enthusiastic and knowledgeable agent. Although I felt under no pressure to book a holiday, I was so impressed that I purchased one almost at once.

Olivia made our booking experience very easy as it’s been years since we’ve gone abroad. Very helpful and everything went very smoothly. Thank you Olivia. 😊

We wanted to thank Hayley from Marvellous Escapes for organising our wonderful festive holiday in Switzerland which included travelling on the Glacier Express & Bernina Express.
We contacted several travel agents including our local agent to book our holiday but none of them seemed to be knowledgeable enough about train holidays.
After a lot more research I found Marvellous Escapes via Facebook where they had a post all about the Glacier and Bernina Express.
I called they straight away!
I expained everything to Hayley & I knew immediately that Hayley was going to be the one to help us book our special holiday.
Within an hour of going through everything we wanted to experience on our holiday Hayley had put together an amazing itinerary, flights etc at a great price.
Hayley went through every detail over the phone & had so much knowledge & expertise having stayed in the areas we were going to visit.
Hayley also sent over a list of essential packing, local information, restaurant recommendations with insights into what they offered, price range etc all with links so we could check them out beforehand.
We were also sent an invitation to their WhatsApp group which gives 24 hour on trip support .
When our itinerary arrived it was presented in a beautiful A4 felt envelope for safe keeping.
The itinerary had been separated into sections for flights, trains, hotels, tickets etc so really easy to put your hands on the paperwork you needed at the time.
This was also sent to us electronically too incase we lost anything.
It just felt such a personal experience.
Marvellous Escapes really made our booking feel valued by sending out a wonderful surprise gift from a famous renowned luxury department store & a follow up call on our return from Hayley for a post holiday catch up.
I honestly can't recommend Marvellous Escapes enough.
1st class service all the way.
So much so that we have already booked our next holiday with them!
Thank you Hayley, Paul & all the team at Marvellous Escapes.

Although we have not yet been on our ‘marvellous escape’ yet - the entire process leading up to it has been amazing. Laurie has been amazing from the beginning, listening to our needs and adapting whatever she could to deliver us a perfect holiday. I look forward to our experience and feel secured knowing the team is on hand if we need anything whilst we’re away.

Hayley was marvelous, very nice, helpful and friendly. she tailor made our booking to our exact requirements. we were very happy and satisfied with the service.

Laurie was so helpful and looked at many options with me for our holiday. She was very enthusiastic and made the whole process a pleasure.

Very professional, listen to what your requirements are. Don't try and push you above your budget. Arranged all, would recommend.

My holiday in Switzerland was very well planned The documentation was full and clear and also received a phone call to ask if I had any queries.
The hotels they chose were all excellent and the restaurants suggested were also very good.
The itinerary left me plenty of time to explore the towns I visited so I really made the most of my time and the Glacier Express is just fantastic!
Special thanks to Hayley for her care and consideration

Full information

Attentiveness to enquiries and working through tailor made plans was done promptly and professionally.

Well laid out and informative website. Excellent service from Paul who was patient with us oldies and guided us through the whole process.

Booking process very easy, staff very friendly and listen to requirements.