Espadrillas carine anche se abbastanza costose. Vestibilità stretta, suggerisco di scegliere almeno un numero in più di quello abituale. Packaging non curato. Ho acquistato una taglia grande da uomo e... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This is the second pair of shoes I have ordered and am currently awaiting delivery. I have worn the first pair regularly and am delighted with their quality and hard-wearing manufacture. I had an issu... Zobacz więcej
Normally i would wait for the package to come, but right now i am in the middle of waiting for the arrival and so far not great experience. The company is working with Fedex (delivery company) extre... Zobacz więcej
Placed my order and received excellent customer care informing that I was ordering from UK which meant extra charges at the border would be added. Not Manebi’s fault. Order received very quickly, a... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Manebí is a Milan-based lifestyle brand offering cool and fun collections for those chasing the sun around the world. From the constantly evolving footwear collections, to beachwear and accessories, everything at Manebí is carefully designed and produced with love and passion to celebrate the exciting vibe of an endless summer, as well as the eternal pleasure of traveling. SEE YOU AT THE BEACH (ALL YEAR-ROUND)
Dane kontaktowe
Milano, Włochy
- +39 3459975355
- support@manebigroup.com
- manebi.com
3,5
Średnia
711 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 50% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Ottimo
Prima menzione al servizio clienti efficiente, rapido e attento che ha risolto una problematica di spedizione.
Sito intuitivo. Prodotti acquistati finora tutti di ottima qualità
29 lipca 2025
Opinia niezależna
Odpowiedź od Manebí
Buongiorno, la ringraziamo per il suo feedback, è per noi molto importante. Le garantiamo che ci impegniamo ogni giorno per poter offrire ai nostri clienti un servizio di assistenza all'altezza delle aspettative. Le assicuriamo inoltre l'utilizzo esclusivo di materiali di altissima qualità per la realizzazione dei nostri prodotti al fine di garantire il massimo del comfort e della resa. Rimaniamo a disposizione e speriamo di ritrovarla ben presto tra i nostri amati clienti!
Great quality, design w room for improvement
Great experience with room for improvement regarding the bikini design. It would be great if they added removable pads. Also check the size of the bandeau (bikini I bought) the lenght of the bandeau is huge so I had to sew it. The packaging could be waterproof (for a bikini that would be the most accurate).
The quality of the fabric is excellent and customer experience is good as well.
1 sierpnia 2025
Opinia niezależna
Odpowiedź od Manebí
Hello, thanks a lot for such a kind review. We appreciate your feedback and support. We assure you that we always do our best to provide our customers with excellent service and support. We'll forward your feedback to our product department. We remain at your disposal😊
Non sono molto soddisfatta degli…
Non sono molto soddisfatta degli sandali che ho acquistato.
La qualità dei materiali va bene pero…
Loro sono belli ma le bretelle sono tropo larghe per il mio piede infatti a volte la bretelle dietro mi scende dal tallone e a causa che anche le bretelle davanti sono larghe ho rischiato tante volte de distorce la caviglia.
4 lipca 2025
Odpowiedź od Manebí
Buongiorno, ci dispiace molto leggere quanto indicato, tuttavia desideriamo precisare che non abbiamo mai ricevuto una segnalazione da parte Sua in merito a questo modello.
Desideriamo comunque rassicurarLa che mettiamo sempre la massima cura nella qualità dei prodotti e dei materiali utilizzati, e ci impegniamo a garantire un servizio di assistenza impeccabile a tutti i nostri clienti.
Inoltre, per il modello in questione non risultano precedenti segnalazioni simili da parte di altri clienti, il che ci permette di confermare l’affidabilità e gli standard qualitativi del prodotto.
Rimaniamo comunque a Sua completa disposizione per qualsiasi chiarimento o supporto futuro.
The best service….the best products…
1 sierpnia 2025
Opinia niezależna
Odpowiedź od Manebí
Hello, thanks a lot for such a kind review. We appreciate your feedback and support. We assure you that we always do our best to provide our customers with excellent service and support. We remain at your disposal😊
Just received my Eva Nordic Sandels…
Just received my Eva Nordic Sandels Kaki and I am already in love with them. Ordered them last week and received them very fast from Italy to Portugal.
Good service.
Thanks
25 lipca 2025
Opinia niezależna
Odpowiedź od Manebí
Hello, thanks a lot for such a kind review. We appreciate your feedback and support. We assure you that we always do our best to provide our customers with excellent service and support. We remain at your disposal😊
delusione
Purtroppo le misura della scarpa non andava bene ma al momento di fare il reso mi è stato detto che l'articolo da me acquistato non poteva essere reso.... Mi ritrovo con una scarpa molto bella ma inutilizzabile!!!!! Mai mi sarei aspettata di non potere effettuare un reso o anche il cambio di una scarpa visto che di acquisti online ne faccio tanti
30 lipca 2025
Opinia niezależna
Scarpe di buona fattura
Scarpe di buona fattura. Ordine arrivato in pochissimi giorni. Taglia standard. Apprezzate all'interno della scatola un paio di solette e sacchetto di stoffa molto molto carino! ...( Acquistate con i saldi..soddisfatta ma in ogni caso un po' troppo costose!)
29 lipca 2025
Opinia niezależna
Odpowiedź od Manebí
Buongiorno, la ringraziamo per il suo feedback, è per noi molto importante. Le garantiamo che ci impegniamo ogni giorno per poter offrire ai nostri clienti un servizio di assistenza all'altezza delle aspettative. Le assicuriamo inoltre l'utilizzo esclusivo di materiali di altissima qualità per la realizzazione dei nostri prodotti al fine di garantire il massimo del comfort e della resa. Rimaniamo a disposizione e speriamo di ritrovarla ben presto tra i nostri amati clienti!
Customer service and products quality
The customer service at Manebí really great. They have pro key to cancel an order which I put through by mistake in less than 24 hours. I got my money back in less than 72 hours. Love the products are super incredible and also very good quality.
21 lipca 2025
Opinia niezależna
Odpowiedź od Manebí
Hello, thanks a lot for such a kind review. We appreciate your feedback and support. We assure you that we always do our best to provide our customers with excellent service and support. We remain at your disposal😊
Bella esperienza
Competenza e gentilezza del personale.
Ottima l’accoglienza.
25 lipca 2025
Opinia niezależna
Odpowiedź od Manebí
Buongiorno, la ringraziamo per il suo feedback, è per noi molto importante. Le garantiamo che ci impegniamo ogni giorno per poter offrire ai nostri clienti un servizio di assistenza all'altezza delle aspettative. Le assicuriamo inoltre l'utilizzo esclusivo di materiali di altissima qualità per la realizzazione dei nostri prodotti al fine di garantire il massimo del comfort e della resa. Rimaniamo a disposizione e speriamo di ritrovarla ben presto tra i nostri amati clienti!
Meglio un numero in più
Finora ho provato solo le calzature e sono bellissime, dò 4 stelle e non 5 solo perché l'espadrillas che ho preso on-line l'ho dovuta restituire e prendere un numero in più del mio, nonostante fosse scritto calzata regolare, pagando quindi tre spedizioni anziché una.
25 lipca 2025
Opinia niezależna
Odpowiedź od Manebí
Buongiorno, la ringraziamo per il suo feedback, è per noi molto importante. Le garantiamo che ci impegniamo ogni giorno per poter offrire ai nostri clienti un servizio di assistenza all'altezza delle aspettative. Le assicuriamo inoltre l'utilizzo esclusivo di materiali di altissima qualità per la realizzazione dei nostri prodotti al fine di garantire il massimo del comfort e della resa. Rimaniamo a disposizione e speriamo di ritrovarla ben presto tra i nostri amati clienti!
Your shoes are the best
24 lipca 2025
Opinia niezależna
Odpowiedź od Manebí
Hello, thanks a lot for such a kind review. We appreciate your feedback and support. We assure you that we always do our best to provide our customers with excellent service and support. We remain at your disposal😊
Undvik detta företag
Undvik detta företag. De ljuger om att det går att byta ut saker man köpt online i butik. Åkte omväg till Milano på semestern men de vägrade byta. Sen säger customer services att jag måste ångra mig inom 14 dagar efter det för retur via post! Helt otroligt! Köp inget från detta scam företag! Kvalitet är dessutom som Temu så troligen producerar de i Kina! Nget lyxmärke och hemsk kundsupport.
24 lipca 2025
Opinia niezależna
Odpowiedź od Manebí
Hello, thank you for sharing your feedback. We are sincerely sorry to hear about your disappointment and we appreciate the opportunity to clarify the situation.
First of all, we would like to firmly reassure you that the quality of our products and materials is of a high standard and rigorously controlled. The statement that our items are comparable to low-cost platforms is not accurate. Our products are crafted with certified materials, and their quality cannot in any way be compared to what you described.
Regarding your comment about exchanges in our Italian stores, we confirm that in-store exchanges for online purchases are indeed allowed within 14 days from the date of receipt of the parcel. This policy is clearly indicated on our website, and all customers—including yourself—acknowledge having read and accepted our terms and conditions at the time of purchase.
We are sorry if your experience in store did not reflect our usual service standards, and we regret that this led to such frustration. Your feedback is important to us, and we would appreciate the opportunity to look into the matter in more detail.
If you are willing, we kindly invite you to provide us with more information by contacting us at support@manebigroup.com. Our team will be happy to assist you further and review what happened.
Thank you for bringing this to our attention. We remain at your disposal.
Update
Update
Recibido paquete en otro sitio (desvié a punto de entrega y me lo trajeron a casa varios días tarde y cuando no había nadie)
Lo recogí del porche hace 2 días
El diseño es bonito, pero:
Las estreno hoy 24 de julio, solo de casa al coche y del coche al trabajo
Y ya rotas, con la tela rasgada y descosida
Son de fabricación española y siento vergüenza como española
Pero la empresa es italiana y debería darles vergüenza a ellos venderlo como buena artesanía italiana
También debería darle vergüenza a Alex Rivière poner su nombre a esto
Tengo fotos, pero no me permite adjuntarlas
24 lipca 2025
Opinia niezależna
Odpowiedź od Manebí
Hello, thank you for your review. We would like to clarify that UPS attempted the delivery, but the tracking information indicated: “The receiver has moved. We’re attempting to obtain a new delivery address for this receiver.”
For this reason, the delivery required additional time. Unfortunately, situations of this nature are completely managed by the courier, and we are not responsible for such delays.
Furthermore, after checking our system, we could not find any record of you having contacted us to report a problem. We are always available to assist our customers, and we would have been happy to help you promptly.
We would also like to reassure you of the quality of our products and the materials we use, which follow strict standards and reflect our commitment to craftsmanship.
If you need any assistance or wish to share more details, please feel free to contact us at support@manebigroup.com. Our team is always ready to help and find the best possible solution.
Thank you again for your feedback.
Extremely bad and rude customer…
Extremely bad and rude customer service. Avoid buying Manebi!
23 lipca 2025
Opinia niezależna
Odpowiedź od Manebí
Thank you for your feedback.
We are truly sorry to hear that your experience did not meet your expectations. However, after carefully reviewing our records, we were unable to find any prior communication from you reporting an issue or expressing dissatisfaction.
Should you wish to share more details about your experience, we kindly invite you to write to us at support@manebigroup.com. We would be more than happy to assist you and do our utmost to address any concerns.
We remain at your complete disposal and look forward to hearing from you.
Odpowiedź od Manebí
Buongiorno, la ringraziamo per il suo feedback, è per noi molto importante. Le garantiamo che ci impegniamo ogni giorno per poter offrire ai nostri clienti un servizio di assistenza all'altezza delle aspettative. Le assicuriamo inoltre l'utilizzo esclusivo di materiali di altissima qualità per la realizzazione dei nostri prodotti al fine di garantire il massimo del comfort e della resa. Rimaniamo a disposizione e speriamo di ritrovarla ben presto tra i nostri amati clienti!
Great experience
Great experience. Shoes ordered in the Rome's shop and arrived earlier than expected.
I received regular communications about shipping status.
And the shoes are super comfortable with very high quality.
22 lipca 2025
Opinia niezależna
Odpowiedź od Manebí
Hello, thanks a lot for such a kind review. We appreciate your feedback and support. We assure you that we always do our best to provide our customers with excellent service and support. We remain at your disposal😊
Great product, great service
First off, the website is easy to use and easy to place an order. I was surprised that it only took two days to receive the two pairs of sandals I ordered, and again when I discovered one pair was too small the customer service response was very speedy and efficient. Additionally, the styles are really appealing!
22 lipca 2025
Opinia niezależna
Odpowiedź od Manebí
Hello, thanks a lot for such a kind review. We appreciate your feedback and support. We assure you that we always do our best to provide our customers with excellent service and support. We remain at your disposal😊
Usually I wear 41 of manebi shoes
Usually I wear 41 of manebi shoes, this time the size does not fit me. Believe they should improve standard measurements
17 lipca 2025
Opinia niezależna
Odpowiedź od Manebí
Hello, thank you for sharing your feedback with us.
We would like to kindly remind you that our products are handcrafted, and as indicated on each product page, the fit of an item may vary depending on the model and the materials used. For this reason, we always recommend checking the Fit section carefully, where all specific details for each style are clearly provided.
If you ever have any doubts or need guidance in choosing the correct size, please do not hesitate to contact us. Our team is always happy to assist you and help ensure you select the best fit for your needs.
Thank you again for your comment.
Tutto perfetto
Tutto perfetto, il prodotto è davvero eccezionale. Questa volta consegna è avvenuta rapida e senza problematiche.
Sono felicissima dell’acquisto
11 lipca 2025
Opinia niezależna
Odpowiedź od Manebí
Buongiorno, la ringraziamo per il suo feedback, è per noi molto importante. Le garantiamo che ci impegniamo ogni giorno per poter offrire ai nostri clienti un servizio di assistenza all'altezza delle aspettative. Le assicuriamo inoltre l'utilizzo esclusivo di materiali di altissima qualità per la realizzazione dei nostri prodotti al fine di garantire il massimo del comfort e della resa. Rimaniamo a disposizione e speriamo di ritrovarla ben presto tra i nostri amati clienti!
Kein seriöses Unternehmen…
Ich habe zwei Paar Schuhe bestellt bei Manebi. Als ich sie erhalten habe, fand ich den Preis einfach zu hoch, die Qualität erschien mir nicht gut. Das eine Paar war auch deutlich kleiner als die angegebene Größe.
Ich schickte beide Schuhe in Originalverpackung zurück. Ich erhielt jedoch nur die Rückerstattung eines Paares (abzüglich Versandkosten) ich kontaktierte den Kundenservice und schilderte, dass ich beide Schuhe zurück geschickt habe. Der Kundenservice hielt mich immer weiter hin, stellte mir Fragen, die ich längst schon beantwortet habe und behauptete dann nach zick Mails, ich hätte nur ein Paar zurück geschickt! Dann antworteten sie einfach nicht mehr. Nachdem ich weitere schlechte Bewertungen in Bezug auf den Kundenservice gelesen habe, ging mir ein Licht auf.
Das hier ist kein seriöses Unternehmen und ich habe nun 130 Euro verloren. Ich werde das nun meiner Rechtsschutzversicherung vorlegen. Ich rate jedem vom Kauf ab!
21 lipca 2025
Opinia niezależna
Odpowiedź od Manebí
Hello, thank you for sharing your feedback. We are sorry to hear about your concerns, and we would like to clarify the situation.
Contrary to what you mentioned, both pairs of shoes were correctly refunded. They were received at our warehouse in two separate shipments, which may have caused some confusion regarding the timing of the refunds. Please rest assured that our Customer Service team has always responded to your messages and is committed to assisting all our customers promptly and professionally. We pride ourselves on offering continuous support and guidance, and we are always happy to help with any inquiries or concerns.
Regarding the quality of our products, we would like to reassure you that all our shoes are carefully crafted from high-quality materials, with meticulous attention to detail and design. Each item reflects the craftsmanship and standards that Manebí is known for, ensuring both style and durability.
We deeply regret any frustration caused and hope this clarifies the situation regarding your refund.
We would also kindly ask, if you feel comfortable, to consider updating your review, as we always strive to assist our customers correctly and with care. Your understanding would mean a lot to us.
Thank you very much for your attention.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.