Espadrillas carine anche se abbastanza costose. Vestibilità stretta, suggerisco di scegliere almeno un numero in più di quello abituale. Packaging non curato. Ho acquistato una taglia grande da uomo e... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This is the second pair of shoes I have ordered and am currently awaiting delivery. I have worn the first pair regularly and am delighted with their quality and hard-wearing manufacture. I had an issu... Zobacz więcej
Normally i would wait for the package to come, but right now i am in the middle of waiting for the arrival and so far not great experience. The company is working with Fedex (delivery company) extre... Zobacz więcej
Placed my order and received excellent customer care informing that I was ordering from UK which meant extra charges at the border would be added. Not Manebi’s fault. Order received very quickly, a... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Manebí is a Milan-based lifestyle brand offering cool and fun collections for those chasing the sun around the world. From the constantly evolving footwear collections, to beachwear and accessories, everything at Manebí is carefully designed and produced with love and passion to celebrate the exciting vibe of an endless summer, as well as the eternal pleasure of traveling. SEE YOU AT THE BEACH (ALL YEAR-ROUND)
Dane kontaktowe
Milano, Włochy
- +39 3459975355
- support@manebigroup.com
- manebi.com
3,5
Średnia
711 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 50% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The salesman was exceptional
The salesman was exceptional! The shoes are super comfy and I feel so great in them!
4 kwietnia 2025
Opinia niezależna
Odpowiedź od Manebí
Hello, thanks a lot for such a kind review. We appreciate your feedback and support. We assure you that we always do our best to provide our customers with excellent service and support. We remain at your disposal😊
Perfection!
6 kwietnia 2025
Opinia niezależna
Odpowiedź od Manebí
Hello, thanks a lot for such a kind review. We appreciate your feedback and support. We assure you that we always do our best to provide our customers with excellent service and support. We remain at your disposal😊
Odpowiedź od Manebí
Buongiorno, la ringraziamo per il suo feedback, è per noi molto importante. Le garantiamo che ci impegniamo ogni giorno per poter offrire ai nostri clienti un servizio di assistenza all'altezza delle aspettative. Le assicuriamo inoltre l'utilizzo esclusivo di materiali di altissima qualità per la realizzazione dei nostri prodotti al fine di garantire il massimo del comfort e della resa. Rimaniamo a disposizione e speriamo di ritrovarla ben presto tra i nostri amati clienti!
No respode ni Manebi ni GLS
Mi producto enviado desde Italia por GLS nunca llegó. MANEBI no contesta (sólo con respuestas automáticas inútiles) - GLS lo mismo. Mi intento de conseguir un reembolso tampoco tiene respuesta
20 marca 2025
Opinia niezależna
Customer service case 279942
Customer service case 279942. Despite a confirmation from customer service that the returned sandals have been approved by the quality control team that they were defective, I’ve received an email today that the refund is placed on hold because the “FREE” keychain was not returned (by mistake) until I ship it back. I am very disappointed with this brand after the inconvenience I’ve been through of returning my “birthday sandals” and going through the longest return process ever, they are claiming a stupid free keychain. Unacceptable. Very upsetting!
10 marca 2025
Opinia niezależna
Odpowiedź od Manebí
Buongiorno, la ringraziamo per il suo feedback, è per noi molto importante. Le garantiamo che ci impegniamo ogni giorno per poter offrire ai nostri clienti un servizio di assistenza all'altezza delle aspettative. Le assicuriamo inoltre l'utilizzo esclusivo di materiali di altissima qualità per la realizzazione dei nostri prodotti al fine di garantire il massimo del comfort e della resa. Rimaniamo a disposizione e speriamo di ritrovarla ben presto tra i nostri amati clienti!
Fast delivery
Fast delivery, good quality! Please return more colorful espadrilles with prints:)
4 marca 2025
Opinia niezależna
Odpowiedź od Manebí
Hello, thanks a lot for such a kind review. We appreciate your feedback and support. We assure you that we always do our best to provide our customers with excellent service and support. We remain at your disposal😊
Odpowiedź od Manebí
Buongiorno, la ringraziamo per il suo feedback, è per noi molto importante. Le garantiamo che ci impegniamo ogni giorno per poter offrire ai nostri clienti un servizio di assistenza all'altezza delle aspettative. Le assicuriamo inoltre l'utilizzo esclusivo di materiali di altissima qualità per la realizzazione dei nostri prodotti al fine di garantire il massimo del comfort e della resa. Rimaniamo a disposizione e speriamo di ritrovarla ben presto tra i nostri amati clienti!
Love these shoes!
3 lutego 2025
Odpowiedź od Manebí
Hello, thanks a lot for such a kind review. We appreciate your feedback and support. We assure you that we always do our best to provide our customers with excellent service and support. We remain at your disposal😊
CCare estremamente gentile e preparato!
25 lutego 2025
Opinia niezależna
Odpowiedź od Manebí
Buongiorno, la ringraziamo per il suo feedback, è per noi molto importante. Le garantiamo che ci impegniamo ogni giorno per poter offrire ai nostri clienti un servizio di assistenza all'altezza delle aspettative. Le assicuriamo inoltre l'utilizzo esclusivo di materiali di altissima qualità per la realizzazione dei nostri prodotti al fine di garantire il massimo del comfort e della resa. Rimaniamo a disposizione e speriamo di ritrovarla ben presto tra i nostri amati clienti!
Great shoes
I am Manebi customer for a couple of years. The style, quality, materials of shoes are amazing, love it. Highly recommend! The customer support is helpful and responds fast. Definitely one of my favorite shoe brand for summer.
24 sierpnia 2024
Opinia niezależna
Odpowiedź od Manebí
Hello, thanks a lot for such a kind review. We appreciate your feedback and support. We assure you that we always do our best to provide our customers with excellent service and support. We remain at your disposal😊
Amazing products and customer service
I have been a Manebi customer for a few years now and placed multiple orders. The quality of both clothes and espadrilles are first class and have always arrived within only a few days.
My most recent order resulted in a partial return, that was handled amazingly by the customer service team! I had questions about the return process, got a very professional and quick reply, the refund was also registered very quickly.
All in all extremely happy with both the quality of the products and the customer service.
24 lutego 2025
Opinia niezależna
Odpowiedź od Manebí
Hello, thanks a lot for such a kind review. We appreciate your feedback and support. We assure you that we always do our best to provide our customers with excellent service and support. We remain at your disposal😊
Not worth all additional costs
As I’ve seen on previous reviews really not worth it as. UK buyer, wish I had read the reviews about this company, shipping extortionate at £15, sandals not eligible for first time purchase 15%, then stung with £56 duty to UPS, shoes were £143, definitely not worth all extra cost, customer service do not care and just say it is in T&C
20 lutego 2025
Opinia niezależna
Very good customer service
I love Manebi shoes. I bought many pairs along the years. Always very good customer service, both before and after sales. True to size.
17 lutego 2025
Opinia niezależna
Odpowiedź od Manebí
Hello, thanks a lot for such a kind review. We appreciate your feedback and support. We assure you that we always do our best to provide our customers with excellent service and support. We remain at your disposal😊
Odpowiedź od Manebí
Buongiorno, la ringraziamo per il suo feedback, è per noi molto importante. Le garantiamo che ci impegniamo ogni giorno per poter offrire ai nostri clienti un servizio di assistenza all'altezza delle aspettative. Le assicuriamo inoltre l'utilizzo esclusivo di materiali di altissima qualità per la realizzazione dei nostri prodotti al fine di garantire il massimo del comfort e della resa. Rimaniamo a disposizione e speriamo di ritrovarla ben presto tra i nostri amati clienti!
Is this a SCAM???
This is the worst most unprofessional company. I bought 4 pairs of shoes and not one pair fit, so I had to return them. I received the return "approval" and sent them back. I am not sure why I didn't know that the shoes came directly from Italy. Manebi received my return within a few days. This was January 24th. Here it is February 10 and I am still trying to get my refund. The "customer service" phone number is inactive and is a cell phone. They don't respond to their emails. When you try to chat you are kept waiting for 30 minutes and then it cuts off. I had to file a dispute with Paypal and they still haven't given my refund which is $366.00 I will never buy from this company again.
24 stycznia 2025
Opinia niezależna
Odpowiedź od Manebí
Hello, we are sorry for your feedback. This is certainly not the standard of service we strive to provide, and we deeply regret the inconvenience you’ve encountered.
Regarding the fit of the shoes, please note that each model has a different fit, and we provide detailed size information on the product pages for each item. We encourage our customers to refer to these details before making a purchase to ensure the right fit.
As for the origin of the shoes, the "Made in Italy" information is clearly stated on our website and in the FAQ section. We make this information readily available so that all customers are aware before completing their purchase.
Additionally, we would like to inform you that we always respond to customer inquiries within 24 hours and strive to ensure no one is left without assistance. We are also happy to confirm that our customer service phone number is always active during the hours displayed on our website.
We requested your details to verify your case, but unfortunately, we have not yet received a response. If you could kindly provide us with the necessary information, we would be happy to look into this matter and assist you further.
Odpowiedź od Manebí
Buongiorno, la ringraziamo per il suo feedback, è per noi molto importante. Le garantiamo che ci impegniamo ogni giorno per poter offrire ai nostri clienti un servizio di assistenza all'altezza delle aspettative. Le assicuriamo inoltre l'utilizzo esclusivo di materiali di altissima qualità per la realizzazione dei nostri prodotti al fine di garantire il massimo del comfort e della resa. Rimaniamo a disposizione e speriamo di ritrovarla ben presto tra i nostri amati clienti!
Muy satisfecha con la compra
Muy satisfecha con la compra. El diseño y la calidad son muy buenos. La relación calidad precio es razonable. Seguramente seguiré comprando los productos de esta marca
29 stycznia 2025
Opinia niezależna
Odpowiedź od Manebí
Hello, thanks a lot for such a kind review. We appreciate your feedback and support. We assure you that we always do our best to provide our customers with excellent service and support. We remain at your disposal😊
My shoes have different colors.
7 stycznia 2025
Odpowiedź od Manebí
Hello, thanks a lot for such a kind review. We appreciate your feedback and support. We assure you that we always do our best to provide our customers with excellent service and support. We remain at your disposal😊
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