Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

We have spent over $15,000 on printers alone and these have been the worst excuses for 3d printers I've ever seen. The constant Issues with even printing, the expensive NFC DRM'ED PLASTIC, the horribl... Zobacz więcej

Oceniono na 1 z 5

I made a terrible decision and spent over $6000 on a Makerbot Method X Carbon-Fiber printer. I have had nothing but hardware, software and filament issues. Here are a few: - had to replace the... Zobacz więcej

Oceniono na 1 z 5

Unreliable, expensive, and poor-quality printing. It often fails, jams, or other issues come up. The filament it uses is ridiculously expensive. If it does work, the quality of the print is very poor... Zobacz więcej

Oceniono na 1 z 5

We repeatedly had breakdowns. Had to replace the entire machine after a few short months. Difficulty reaching customer service due to EST and on PST and school and work. Multiple parts have been repl... Zobacz więcej

Informacje dotyczące firmy

  1. Hurtowania urządzeń elektrycznych
  2. Sklep RTV

Informacje przekazane przez różne źródła zewnętrzne

MakerBot is a global leader in the 3D printing industry that serves the wider needs of professionals and educators. Visit MakerBot.com for more information.


Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1 na 5

136 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I have so many problems/issues

I have so many problems/issues, I don't know where to start.

I have NEVER had success with this printer. So many issues from constant filament slips and jams, constantly recalibrating the z-axis, or filament stops extruding in the middle of print. Right now, the filament won't load. It seems it's clogged at the nozzle. The filament goes all the way to the nozzle and I know that because I've pinched the two clips together on the side and I can get the filament to go through that part. I've had maybe 2 successful prints in the short 5 hours I've used it since November. I won't use this MakerBot because it's so unreliable and un-trustworthy and I don't have hours to constantly trouble-shoot.

To be honest, I have 2 PolyPrinters here on campus that are work-horses and never give me issues. I would never invest in a Makerbot again.

14 kwietnia 2018
Opinia niezależna
Logo MakerBot

Odpowiedź od MakerBot

Hi Abbie,

We’re sorry to hear that you were not completely satisfied with your MakerBot experience. A Support Manager has been assigned to your case, and someone from our Tech Support team will reach out shortly. They will use the email address and order number associated with this post.

MakerBot is committed to exceptional customer service, and we thank you for the opportunity to turn things around.

Sincerely,

The MakerBot Team

Oceniono na 3 z 5

MakerBot Could Do Better

I am a high school teacher that uses MakerBot in his designs classes. We own 5 printers at this time. Our MakerBot mini has not worked right since we bought it a year ago. The thing I find most discouraging about MakerBot is with its assistance and repair policies. I don't feel I should have to pay another sum of money to get technical assistance. Then on repairs you have to buy a policy for each machine to cover repairs. Schools don't have the money to spend on these things. Also I don't like the fact that if I send my unit in I get a reconditioned printer back. As far as use of machines and printing it as good as it gets. Our MakerBot Replicator + has been flawless.

11 kwietnia 2018
Opinia niezależna
Logo MakerBot

Odpowiedź od MakerBot

Hi Michael,

We’re sorry to hear that you were not completely satisfied with your MakerBot experience. A Support Manager has been assigned to your case, and someone from our Tech Support team will reach out shortly. They will use the email address and order number associated with this post.

MakerBot is committed to exceptional customer service, and we thank you for the opportunity to turn things around.

Sincerely,

The MakerBot Team

Oceniono na 5 z 5

Great Communications!

I've enjoyed working with MakerBot the last two years. They have always been prompt bin communications and feedback.

Don Volk, Instructor
Anderson Career Center
Anderson High School D26
Anderson, IN

11 kwietnia 2018
Opinia niezależna
Oceniono na 2 z 5

Extruders do not last very long.

11 kwietnia 2018
Opinia niezależna
Logo MakerBot

Odpowiedź od MakerBot

Hello,

We’re sorry to hear that you were not completely satisfied with your MakerBot experience. A Support Manager has been assigned to your case, and someone from our Tech Support team will reach out shortly. They will use the email address and order number associated with this post.

MakerBot is committed to exceptional customer service, and we thank you for the opportunity to turn things around.

Sincerely,

The MakerBot Team

Oceniono na 5 z 5

Use them alot and very durable.

I work in a middle school, and we currently have six makerbot's. We have run them for three years and I have not had to have any service done to any of them. There are periods of the year where we run them from 6 a.m. till 10 p.m. I have been very impressed with their durability.

10 kwietnia 2018
Opinia niezależna
Oceniono na 2 z 5

Z18 printer is over priced and yield an…

Z18 printer is over priced and yield an uneven surface through out the build.

Been waiting on improvements to the software to resolve these issues.but nothing substantial. I'm very disappointing considering the options that are available in the market place.I thought MakerBot was the best.

10 kwietnia 2018
Opinia niezależna
Logo MakerBot

Odpowiedź od MakerBot

Hello,

We’re sorry to hear that you were not completely satisfied with your MakerBot experience. A Support Manager has been assigned to your case, and someone from our Tech Support team will reach out shortly. They will use the email address and order number associated with this post.

MakerBot is committed to exceptional customer service, and we thank you for the opportunity to turn things around.

Sincerely,

The MakerBot Team

Oceniono na 4 z 5

Makerbot is a great printer

Makerbot is a great printer! It is a little slower than I expected and I was disappointed that Makerbot PrintShop is no longer supported. It is very easy to use. We printed Christmas ornamaments with 140 students with little problems. I would recommend.

10 kwietnia 2018
Opinia niezależna
Oceniono na 2 z 5

Customer service is a pain

Customer service is a pain! It took days to get a response! Also the products have lots of issues. I own 2 makerbots and they are nothing but trouble. :(

10 kwietnia 2018
Opinia niezależna
Logo MakerBot

Odpowiedź od MakerBot

Hello,

We’re sorry to hear that you were not completely satisfied with your MakerBot experience. A Support Manager has been assigned to your case, and someone from our Tech Support team will reach out shortly. They will use the email address and order number associated with this post.

MakerBot is committed to exceptional customer service, and we thank you for the opportunity to turn things around.

Sincerely,

The MakerBot Team

Oceniono na 5 z 5

I have recommended you to many

I have recommended you to many. I have very limited knowledge of 3D printing, but your support people have walked me through the process and made the mini+ a very friendly, usable piece of equipment for my library and students.

10 kwietnia 2018
Opinia niezależna
Oceniono na 5 z 5

Excellent service and products

The sales representative was helpful, informative, and patient. We were seeeking funding for the 3D printer to use in our school and the sales representative gave us was extremely responsive even though it took us nearly a year to make the purchase. The printer has worked wonderfully! We have been very pleased throughout the process.

10 kwietnia 2018
Opinia niezależna
Oceniono na 5 z 5

Love this printer

Love this printer! it's so easy to use! I love the ease of switching to the tough PLA and changing filament is a pleasure compared to our previous 3D printer that looked like a big white cube. that's why I have three of them know!

10 kwietnia 2018
Opinia niezależna
Oceniono na 5 z 5

dozens of spools of plastic

I have used the Makerbot 5th gen for several years now. countless hours of printing, dozens of spools of plastic and it just works. Consistently and reliably print after print. I even do small production runs on it. I love it.

10 kwietnia 2018
Opinia niezależna
Oceniono na 5 z 5

Makerbot has the best customer service…

Makerbot has the best customer service they are there for you long after the sale. Everyone I’ve worked with was very knowledgeable on both the products and troubleshooting the few minor problems I’ve had of which were caused by my own mistakes. Very courteous and patient people. I hope that never changes.

10 kwietnia 2018
Opinia niezależna
Oceniono na 3 z 5

Makerbot is an OK 3D printing company

Makerbot is an OK 3D printing company. The tech support is not as helpful as they probably should be. I am glad Stratasys bought them because before they were worse.

10 kwietnia 2018
Opinia niezależna
Logo MakerBot

Odpowiedź od MakerBot

Hello,

We’re sorry to hear that you were not completely satisfied with your MakerBot experience. A Support Manager has been asked to reach out shortly to learn more about your issue. They will use the email address and order number associated with this post.

MakerBot is committed to exceptional customer service, and we thank you for the opportunity to turn things around.

Sincerely,

The MakerBot Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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