MakeMyHouseGreen Recenzje 

I wanted to take a moment to give formal recognition to the installation team — Mark, Mark and James — who completed my recent solar panel install.
From the moment they arrived, their service was genuinely outstanding. I honestly don’t think the experience could have been any better even if I was King James. Nothing was ever too much trouble, and every step of the job was handled with care, professionalism and a brilliant attitude.
They took the time to clearly explain what they were doing, why they were doing it, and how they were overcoming any challenges they encountered. The communication was spot on from start to finish.
Having worked in customer service for almost 20 in customer service, I can confidently say I’ve never witnessed better service.
I couldn't help look at the safety standards (as discreetly as I could!). Every harness, every karabiner, every piece of equipment was used exactly as it should be, with absolutely no shortcuts. Their commitment to safety was exceptional.
Thank you again — this was customer service at its absolute best.

Thanks so much,

Bobbie was great, very knowledgable and spent a lot of time in understanding my needs to come up with the best solution.

Really lovely team. Worked hard to ensure I was apprised of schedule and what to expect. Installers really professional and courteous. Really respected my property. Great quality workmanship. Thank you!

The installation was smooth and a fantastic experience for the customer. Mark and Lauren, explained any issues and sorted them out. A great customer experience all round

I recently had a home battery installed by the team at MakeMyHouseGreen and couldn’t be happier with the results. The system has completely changed how I manage my energy: I’m now running the house on cheap off-peak electricity throughout the winter and maximizing my solar usage during the summer.

The installation process was smooth and the team was professional from start to finish. If you're looking to gain more control over your bills and get the most out of your solar setup, I highly recommend them.

Loved the Solar Guru approach. Someone incredibly knowledgeable in the process rather than a sales person. The installers were great, they were all eager to do an amazing job. They all had a wealth of knowledge and nothing was too much trouble.

Good interaction with Nick who is being very helpful and has answered all queries so far

first appointment with leonie - very informative and professional - great job !

Robbie was very helpful and explained everything clearly and effectively

I am truly impressed by my encounter with Bobbie at MakeMyHouseGreen. It seems rare to talk to someone intelligent, well-informed & focussed on your concerns. Rather than simply trying to sell me something he was able to examine what I wanted & identify relevant issues so avoiding unnecessary expenditure. Simply excellent.

In summary, Top quality installers and helpful staff, held back by befuddled business systems. read on to learn more.

First and most importantly, The installers do a fantastic job. Kia, Jack, Tyron, Frankie and Louis. They are very neat and tidy while working, take a lot of pride in ensuring the quality of work is robust, will last, no shortcuts or bodges, is fully compliant with regulations I didn't know existed and the end result is neat and tidy. Even if it means they have to take a more difficult route to get there.

Secondly, The person I had as my contact, Rosie, is a compassionate and understanding true people person. Despite the many and varied issues I have had, she has doggedly trudged through them all to find a solution where possible. It's also fair to say the company as a whole is trying hard to improve.

But MMHG. Where to start. I think in summary they have real and existing issue with their business systems. The result is a muddled experience that seems to have taken forever, and is still ongoing.
My journey started on 2nd July, 2025. At time of writing this review in January 2026, I am still waiting on important documents to allow full export to match the system I was sold by their Guru and had fitted.

The Guru is basically a salesperson. During the selling process they have many diagrams and calculations to show what can be achieved. The more you buy, the better the system and better the long term return on investment. The do a site survey too. The survey has all the information needed to apply for full export. But it is not passed on.

The initial install was offered in August, but I couldn't do that so it was delayed until the first week of September. A further delay because the scaffolders needed the supply cables from my DNO shrouded, something highlighted in the July survey. Delayed it until mid October.

Mid October, sheathing covered, contractor scaffolders arrived Monday, install done Wednesday and Thursday, scaffolding removed on Friday. A tantalising glimpse of what MMHG can do. The spec had changed from my agreement with their Guru. But the new spec was better, and had great reviews, so I was happy.
After completion, the installers told me a vital part of what I had bought (Gateway) wasn't available in the UK so they would have to come back at a later date.

(At this point it's worth noting MMHG's payment policy: £200 starts the process then three instalments of varying size at various times with the last due once the job is complete and the homeowner is happy.)

The Gateway was not installed until mid November.

In the meantime, keen to get the ball rolling with Export, I asked for all relevant paperwork, but I wasn't allowed it until I had settled the full amount, something I wouldn't do until the job was complete and I was happy, as per their terms. I found myself at an impasse with MMHG. Their computer just said no.

When the Gateway was installed the rest of the system started to misbehave with how it functioned with the app and how it reported data. I took many pictures, sent many emails, but kept getting everything but an actual installer onsite to check the last modification was done correctly. This seemed a logical action to me.
Their process was to contact the manufacturer for advice and wait endlessly for a reply. Even telling me they were stuck because of the wait.

I continued to withhold the final payment. And as a result MMHG refused to release the documents to enable export. My contacts' hands were tied, as MMHG's systems only worked this way.

In December, 5 months after the install started, I wrote to them outlining my issues. Again MMHG sprung into action and showed the type of company they could be. Within a week an installer was on site and had found and rectified the issue. They assured me they would never shy away from any issue. It just took a proper letter to remind them.
The installer also found another issue, but didn't have the time to rectify it on the day. we agreed both of us would write to MMHG to ensure he could return at a later time to sort it.
The system worked again, so I paid the final bill.

Having lived with solar and battery for a while, contrary to what the Guru said, I found the battery size was possibly not big enough. So I enquired about getting by battery doubled in size. The initial reply demonstrated even they weren't sure what I had. Confusion reigned, and it affected their quoting system.

But the real kicker is the documents. I got them on final payment just before Xmas 2025. I did't act until Jan 26, but found MMHG had applied for a restricted Export application, limiting me to 3.68kW instead of the full 8.5kW I had installed. The Guru had all the info back in July and my DNO is happy to grant it. But MMHG have not acted on the info they had because their systems are not wired this way.

So I continue to wait............

MakeMyHouseGreen supply quality equipment. One of the local team who were installing the equipment carried out an on-site survey before installation liaising with the customer on preferred routes for wiring and about details of fixing the panels on the roof, etc. The installation team were excellent with all their work done to a high standard with attention to detail and they were friendly and communicative with the customer.

Very thorough in preparation for the install and were decent value. They were very helpful to sort out any issues around installation (battery site) and billing (additional costs) and gave very satisfactory solutions. Definitely recommend MMHG.

I chose MMHG for a battery-only installation. From the outset there were basic administrative issues. They recorded my name incorrectly and failed to correct it despite multiple requests.

The system installed was 2×10 kWh FoxESS batteries with a 10 kW inverter. We explicitly discussed both batteries being installed outdoors. On the day, the engineer installed one battery outside and one inside, which was not agreed.

Post-installation support has been very poor. I raised repeated issues about the batteries failing to fully charge overnight in cold weather. Each time I was told “an engineer will call you,” which never happened. When I eventually contacted an engineer by text, they suggested a setting that does not exist in the FoxESS system and then failed to follow up.

I later discovered the batteries have no heaters. Given that I stated from the start they would be installed outside, this should have been identified and discussed before installation. Every day the system underperforms forces me onto day-rate electricity, directly delaying return on investment.

Finally, I was explicitly told that the MCS certificate would allow me to access an export tariff from the battery. This has turned out to be incorrect, meaning excess stored energy cannot be exported, further delaying RoI.

Overall, poor communication, inaccurate advice, and ineffective after-sales support have made this a frustrating experience.

from the start we had a very good interaction with the expert. i had a phone call and then a zoom. we passed each other information that would make the process easy and quick. we then had another zoom with my wife attending. very good, the survey was very in depth with lots of interaction between us to find the right place for the equipment. the scaffold went up, the solar equipment, arrived, two days later the install started. it took three days in total even in the rain. the install team were great, the back up team were also on the ball checking with us that all was well, and making sure things arrived and after the the install the leftovers went away. all in all we are very happy, in fact i think i have found space for some more panels and that means i will need another battery, I will be in touch in the new year. thank you all. derek

Good presentation and not pushy

Overall the install went very well and they kept to the timescales. The only issues were the payment schedule was different to the one in their documentation and an issue with the fuse box was not highlighted at the survey. Having an old fuse box stopped the house backup working seamlessly

Brilliant client centred company. Great communication with client and superb staff in the office and on the ground. Nothing but praise. Love the product too.