My 30minute consultation with Bobbie proved to be very informative and helpful. We discussed the various options open to me after filtering through exactly what my needs and requirements were and... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
From the moment I contacted Daniel regarding my EPC certification. Daniel was extremely helpful and knowledgeable put me at ease and it was a genuine pleasure dealing with such a wonderful hum... Zobacz więcej
Reakcja na opinię
The installation team were great but central admin team not so good. As an example, they forgot to send us a crucial bit of information which meant a significant delay in signing up for an export tari... Zobacz więcej
Reakcja na opinię
Great service from the start. Everything explained and options given. No pressurised sales talks. Kept up to date all the time with our solar panels order. All the staff with whom we spoke were very... Zobacz więcej
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Informacje dotyczące firmy
- Energia słoneczna
- również w kategorii:
- Dostawca sprzętu do pozyskiwania energii słonecznej
O MakeMyHouseGreen
Napisane przez firmę
🌟 What We Do
Making it simple to work out the best solutions for you. We use data analytics to determine what's right for your needs without the sales pitch – just clear, accurate information, including costs and carbon impact, so you can make the most informed decision.
📊 How Data Powers Your Choices
Our data-driven approach ensures that you understand every option available, helping you feel confident in your choice based on real, unbiased insights.
🤝 Support That Lasts
We believe in providing the information you need, without any unnecessary complexity. Plus, we offer ongoing support through our aftercare services, ensuring your system operates at peak efficiency over time. This means you can rely on it to deliver the performance and long-term benefits you expect, with help on hand should you need it. Our goal is to ensure your investment continues to meet your expectations and contributes positively to your home and the environment.
🤝 Truly Tailored and transparent
We're committed to working out the perfect solution for your unique home and situation, even if that means telling you not to buy at all
🤝 Recommended by trusted partners
We're proud to be partnered with the nation's favourite high street brands like Nationwide and Santander as well as many local councils🤝 Kit and care that lasts the distance
We know this is a long term investment, so we only install high quality products. And our expert support won't wear out either.📷 Our Work in Pictures
Dane kontaktowe
Zjednoczone Królestwo
- team@makemyhousegreen.com
- makemyhousegreen.com
4,8
Doskonała
838 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Thorough and not pressurised
We were taken through all the options available to us. We haven’t felt pressured at any stage during our appointment.
5 sierpnia 2026
Odpowiedź od MakeMyHouseGreen
Thank you for your wonderful feedback. We're delighted to hear you were taken through all the options available and that everything was explained clearly. It's especially great to know you felt informed and supported throughout, with no pressure at any stage. We really appreciate you choosing us. MMHG
Helpful service
Alex was very clear and helpful. The whole process was very easy and there was no pressure to commit.
28 lipca 2026
Odpowiedź od MakeMyHouseGreen
Thank you for your fantastic feedback. We're delighted to hear that Alex was clear, helpful, and made the whole process straightforward. It's great to know you felt informed throughout and never under any pressure. We really appreciate your recommendation and your support. MMHG
From start to finish it was a positive…
From start to finish it was a positive experience. They communicated well, answering questions and listening to what we wanted. Highly recommend them as service was first rate
29 lipca 2026
Odpowiedź od MakeMyHouseGreen
Thank you so much for your wonderful review! We are delighted to hear that you had such a positive experience from start to finish. It's great to know that our team communicated well throughout the process, took the time to answer your questions, and listened to what you wanted to achieve. Providing a first-rate service is always our goal, so your feedback means a great deal to us. Thank you for your recommendation and for choosing MakeMyHouseGreen. We really appreciate your support!
Alex was great in providing me with…
Alex was great in providing me with advice and quote, very helpful and knowledgeable! Able to give objective advice which was again very helpful.
28 lipca 2026
Odpowiedź od MakeMyHouseGreen
Thank you for your wonderful review! We are delighted to hear that Alex was able to provide you with helpful, knowledgeable and objective advice throughout the quotation process. We believe it's important that our customers receive honest guidance so they can make the right decision for their individual circumstances, and we are pleased this came across in your experience. Thank you for taking the time to share your feedback. MMHG
Awful Service
The sales process was helpful, but everything after that went downhill. On every call the team was unprepared, it took weeks to get answers, and they repeatedly came back with options that turned out not to be possible. After an onsite inspection, we had to chase them for a follow-up call three weeks later , only to find they'd made no progress. They then agreed the would "come back with a quote for what they can and what they can't" and then they went silent for another 3 weeks. We even had to chase them for our deposit refund.
They'll claim the job was complicated, but in reality they just kept asking for the same details over and over and did not understand what they where doing despite an onsite inspection. My impression is that unless it's a simple install, they either don't want the business or aren't capable of delivering it but won't admit either. Probably the worst customer service I've experienced. Would not recommend.
24 lipca 2026
Opinia niezależna
Odpowiedź od MakeMyHouseGreen
Thank you for taking the time to share your feedback. We are very sorry to hear that your experience after the initial sales process did not meet your expectations. We do appreciate that there were delays in progressing your enquiry and that you had to chase for updates and your deposit refund however our Accounts Team work part time. We understand how frustrating that must have been, particularly when you were expecting a clear answer following the site visit.
We would, however, like to clarify that our intention was never to ignore your enquiry or avoid progressing the work. We did continue to come back to you as we worked through the details of your property and the options available. Your installation requirements were more complex than a standard solar installation, and we needed to establish what could and could not be delivered appropriately before providing a quotation.
That said, we accept that the process took longer than it should have and that our communication during this period could have been better. We are currently experiencing very high demand across the solar industry, but we appreciate that this should not be an excuse for a customer having to chase for updates.
We are proud to have many hundreds of happy customers and receive numerous five-star reviews, and we are sorry that your experience did not reflect the standard of service we aim to provide. We always aim to be honest with customers about what we can and cannot deliver, rather than proceed with a system that may not be suitable for their property, and we regret that the time taken to reach that position was frustrating for you and wish you very well in the future. MMHG
The whole team are fantastic
The initial zoom meeting was thorough and helpful. The next step was speaking with an engineer and it became apparent that a visit was needed which was arranged. Communication was excellent throughout the process from when scaffolding would be done and taken down and confirmation of installation dates. The panels etc were installed by Marc Andrews and Neil who worked literally non-stop and were absolutely super. The electrics and EV charger were installed by Kris Landt, assisted by Lauren and Belle and again they were super, just great to talk with and explained everything thoroughly. Both teams made the whole process a pleasure.
24 lipca 2026
Odpowiedź od MakeMyHouseGreen
Thank you so much for your fantastic review. We're delighted to hear that your initial Zoom meeting was thorough and helpful, and that the communication throughout your installation was excellent.
It's wonderful to hear such lovely feedback about Marc, Neil, Kris, Lauren and Belle. We'll be sure to pass your kind comments on to them as they will be thrilled to know how much you appreciated their hard work, knowledge and friendly approach. It sounds like both teams went above and beyond to make the process as smooth and enjoyable as possible, and we're so pleased that the whole experience was a pleasure for you. Thank you for choosing MakeMyHouseGreen and for taking the time to share your experience.
Bobbie was most helpful and honest
Bobbie was most helpful and honest. His advice confirmed my thoughts that at my age and in my situation there is no point in replacing my existing panels. Regrettably this means i will not be doing business with you but I would highly recommend your company for their honest assistance.
22 lipca 2026
Odpowiedź od MakeMyHouseGreen
Thank you so much for your kind and honest review. We are really pleased that Bobbie was able to provide helpful and honest advice, even though it meant that solar wasn't the right option for you at this time. We always believe in giving customers the advice that's right for their individual circumstances, so it's lovely to hear that this came across. Thank you also for your recommendation, it really means a lot to us. We wish you all the very best. MMHG
Odpowiedź od MakeMyHouseGreen
Thank you for your lovely review! We're so pleased to hear that you found us friendly and easy to talk to, and that everything was explained clearly. It's great to know you were happy with the efficient service! MMHG
We have been very impressed with MMHG…
We have been very impressed with MMHG from the moment we enquired about Solar panels. There was no hard sell, just an explanation of how the process works and how it would benefit us. Communication has been exemplary throughout and any questions we have had have been addressed promptly. The electricians who installed were knowledgeable, skilled and friendly. We cannot recommend highly enough.
17 lipca 2026
Odpowiedź od MakeMyHouseGreen
Thank you so much for your wonderful review. We are delighted to hear that you've had such a positive experience from your initial enquiry right through to the installation. It's great to know you appreciated our no-pressure approach, clear communication, and the professionalism of our electricians. We always aim to make the whole process as straightforward and informative as possible, so your feedback means a great deal to the entire team. Thank you again for taking the time to share your experience and for your recommendation. We truly appreciate your support and hope you enjoy the benefits of your new solar system for many years to come. MMHG
Informative and open about relative…
Informative and open about relative benefits. No hard selling.
13 lipca 2026
Odpowiedź od MakeMyHouseGreen
Thank you for your wonderful review! We're delighted to hear that you found our advice informative and appreciated our honest, no-pressure approach. We believe it's important that our customers have all the information they need to make the right decision for them. Thank you for your recommendation, and please don't hesitate to get in touch if we can help with anything else. MMHG
I wish we had gone with you
I wish we had gone with you. We made the big mistake of going with E.ON Next and are now regretting that decision.
29 kwietnia 2026
Odpowiedź od MakeMyHouseGreen
Thank you for your comment. We're sorry to hear that your experience hasn't been what you hoped for. If there's ever anything we can help you with or if you'd like to discuss your options in the future, we'd be more than happy to assist. We wish you all the best with your solar journey. MMHG
This is a user friendly company
This is a user friendly company, who do their best to provide what they contract for, and indeed add value by spending time explaining and setting up the solar system to deliver an optimised outcome.
There were national problems with battery supply on this occasion and the customer support was good.
However, there were two things that could have been handled better in my opinion, firstly the delivery had to be arranged before the install, and required the customer to be at home for half a day, but the delivery company did not arrive and there was no notification about the problem during the allotted half day. This could and should be remedied with a system that forces the delivery company to provide updates. The instal was the next working day and delivery was rearranged so that the equipment was delivered in time for the installation. The second issue is merely a niggle, a standard letter is sent out before the installation suggesting that it contains important information about the installation, but in fact is a thinly veiled message about paying on time or no completion paperwork will be issued, I believe that such emails should only be sent after a customer has failed to pay. So just a little issue but put yourselves in the customer’s shoes guys it just sends the wrong message.
9 lipca 2026
Odpowiedź od MakeMyHouseGreen
Thank you for taking the time to leave such a detailed review and for your kind comments about our team and the support you received throughout your installation. We're delighted to hear that you found the explanations and system setup helpful. We are sorry for the inconvenience caused by the delivery issue. While we work closely with our delivery partners, we appreciate how frustrating it is when updates aren't provided as expected, and we will continue to feed this back to help improve the customer experience. We're also sorry that our pre-installation email gave the wrong impression. The information regarding final payment and completion paperwork is standard practice across the industry, as certain documentation can only be issued once the installation has been completed and the account has been settled. The intention is simply to make customers aware of the process in advance, rather than to suggest that payment won't be made. We do, however, appreciate your feedback and understand how the wording could be perceived, so we'll take your comments on board as we continue to review our communications. Thank you again for your constructive feedback and for choosing us. We hope you enjoy the benefits of your new system for many years to come. MMHG
Excellent advice and clear information
They provide an excellent one to one advice service that is very thorough. Leonie took the time to understand my situation and the various considerations that would affect making a decision on installing solar panels. She provided clear and detailed options and costings. I felt really well informed and would very much recommend this company to anyone thinking about going down this route and looking for a reputable installer.
8 lipca 2026
Odpowiedź od MakeMyHouseGreen
Thank you so much for your thoughtful review. We're delighted to hear that Leonie took the time to fully understand your circumstances and provided clear, detailed advice tailored to your needs. We believe that every customer deserves the information and support to make a confident, informed decision, so it's wonderful to know you felt well looked after throughout the process. Your recommendation means a great deal to us, and we truly appreciate you choosing us to help with your solar journey. MMHG
Excellent advice from an expert
7 lipca 2026
Odpowiedź od MakeMyHouseGreen
Thank you so much for your kind review! We're delighted to hear that you found our advice helpful and appreciated the expertise of our team. Providing clear, knowledgeable guidance and excellent service is always our goal, so it's wonderful to know we met your expectations. We truly value your feedback and look forward to helping you again in the future. MMHG
Hats off to the team
Very helpful dealing with Cotswold roof tiles. Managed the installation with care and consideration despite the extreme heat and awkward roof.
6 lipca 2026
Odpowiedź od MakeMyHouseGreen
Thank you for your kind feedback. We're delighted to hear the team handled your Cotswold roof tile installation with such care and consideration, especially given the extreme heat and the challenging roof. We'll be sure to pass your comments on to the installers - they will really appreciate it. Thank you for choosing us! MMHG
Odpowiedź od MakeMyHouseGreen
Thank you for your wonderful feedback. We're delighted to hear that you found the information we provided to be clear, fair and representative of the whole market. Our aim is to help customers make informed decisions by offering honest, impartial advice that's tailored to their needs, so it's great to know that this came across during your experience. Thank you again for taking the time to leave us a review, and we wish you all the best with your renewable energy journey. MMHG
Solar panels fitted, no stress.
I decided to have solar panels fitted and MakeMyHouseGreen had been recommended by my local council. Once I had made contact the process was explained and the pricing and the options were clearly outlined. Face to face meetings and the survey were done via Zoom and contact with Rosie, who coordinated everything was via Whatsapp. Owen did the virtual survey and the installation. The work was done efficiently and extremely tidily. I have been very happy with the service and efficiency of this company.
17 czerwca 2026
Opinia niezależna
Odpowiedź od MakeMyHouseGreen
Thank you so much for your fantastic review. We are delighted to hear that your experience with MakeMyHouseGreen has been such a positive one from start to finish. It's great to know that the process was clearly explained, with the options and pricing presented in a way that helped you make an informed decision. We'll be sure to pass your kind comments on to Rosie and Owen. Rosie will be pleased to hear that her communication and coordination made the process straightforward, and Owen will be delighted that his survey and installation work met your expectations. We always strive to carry out installations efficiently, professionally and with as little disruption as possible, so it's wonderful to hear that you were impressed with how tidy the work was. Thank you for choosing MakeMyHouseGreen, and for taking the time to share your experience. We hope you enjoy the benefits of your new solar system for many years to come. MMHG
Alex is very open and honest
Alex is very open and honest. He explains everything in an informal manner. No pressure, just re-assurance.
26 czerwca 2026
Odpowiedź od MakeMyHouseGreen
Thank you so much for your kind review.
We are delighted to hear that Alex provided you with clear, open and honest advice. We believe that choosing solar should never feel like a pressured decision, so it is wonderful to know that you found the consultation reassuring, informative and easy to understand.
Helping customers feel confident and informed is at the heart of what we do, and we are pleased that Alex delivered the experience we strive to provide.
Thank you for taking the time to share your feedback and for choosing MakeMyHouseGreen.
Good
Hi Leonie
Thanks for explaining the benefits of Solar panels so clearly and carefully.
Having thought about it over the weekend we have decided not to proceed at the moment. What we thought we wanted is rather more expensive than we realised.
However should we change our minds we will get back to you.
We have scored you highly on Trust Pilot
Thanks
John & Cramel
18 czerwca 2026
Odpowiedź od MakeMyHouseGreen
Thank you for taking the time to leave feedback on Trustpilot. I'm delighted to hear that you found our discussions clear and helpful, and I completely understand your decision to hold off for now. Solar is a significant investment, and it's important that you proceed only when the time and solution feel right for you. We really appreciate your kind comments and are grateful that you took the time to leave us a review. I did notice that Trustpilot currently shows a one-star rating, which seems at odds with your lovely feedback and mention of having scored us highly. I just wondered whether this might have been an accidental selection when submitting the review.
Of course, there's absolutely no pressure, but if it was an error and you intended to leave a higher rating, you may be able to amend it directly through Trustpilot. Thank you again for your time and for considering MakeMyHouseGreen. Should you decide to revisit solar in the future, we'd be delighted to help. MMHG
MMHG WERE THE ONLY ONES PREPARED TO GO THE DISTANCE
We were after an installer for our 11th floor apartment. Most companies didn't bother even replying and those that did advised they couldn't do it.
MMHG made the effort - first contact to installation sign off was about 10-months. Planning work was time consuming but, importantly, thorough - it had to be due to structural consideration, wind, snow load etc.. Administration after planning was automated for some key stages but wasn't suited to the timetable we were working to. This was mildly annoying but not significant. Similarly, a few people were involved in managing the installation process and a few crossed wires occurred but, again, nothing significant.
The installation would have been flawless if the local scaffolders hadn't let us down. Nevertheless, the team of 5-installers were very professional, friendly and managed the on-site installation extremely well.
Electrical and fire safety issues, very important in an apartment building, were understood, planned and managed extremely well. Similarly our flat roof waterproof membrane meant that standard fixings couldn't be used for the solar panels so the system provided was specifically designed and installed to avoid this. The extra weight this necessitated (slabs to hold the panels down) was carefully calculated to ensure the structure of the apartment was not compromised. Working practices on the roof were designed such that heavy loads were spread out before being used.
Sign off, the important documentation necessary to obtain payment for exporting to the grid, was a little longer than necessary due to a misunderstanding on the final bill payment (which wasn't presented until I asked what was happening several times).
Therefore, there were hiccups along the way (not unusual in any project) but the customer service support was responsive and open to dealing with our concerns / issues at all time.
As above, the installation, arguably the most important part as it provides the panels and battery etc. was almost flawless.
Hence, all in all a 5 star service.
15 czerwca 2026
Odpowiedź od MakeMyHouseGreen
Thank you for taking the time to leave such a detailed and thoughtful review. Projects such as yours are amongst the most technically challenging we undertake, and we're delighted that you recognised the care and attention that went into the planning and installation process. From the structural assessments and bespoke mounting solution to the electrical and fire safety considerations, our teams worked hard to ensure that every aspect of the system was designed and installed to the highest standards. We appreciate your patience throughout the journey and your understanding that, as with many complex projects, there were a few hiccups along the way. Thank you for acknowledging the responsiveness of our customer service team and the professionalism of the installation crew, who will be especially pleased to hear your comments.
We are particularly proud that we were able to deliver a solution for your 11th-floor apartment when many others were unable to help, and we're delighted that the quality of the finished installation met your expectations. Thank you again for placing your trust in MakeMyHouseGreen and for awarding us 5 stars. We wish you many years of enjoying the benefits of your solar and battery system.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.